Calisto Orderflow

SWITCH FROM SENDCLOUD

Sendcloud to Calisto Orderflow

Take in every order from every channel, move it stage by stage, catch what is late or stuck, pick, pack and ship from the right place, hand it to a carrier, a courier, a driver or the customer, and take returns back.

Característica por característica

Calisto Orderflow junto a Sendcloud

  • 19 En ambos
  • 7 Solo en Sendcloud
Calisto Orderflow junto a Sendcloud, característica por característica
26 característicasCalisto OrderflowSendcloud
Orders
Multichannel Order ImportCalisto: every order from every channel lands in one queue: website checkout (with Sites), marketplaces and delivery platforms (with Sync), kiosks, client portals, phone entry, imports from a previous tool and an API intake.Verificado 30 oct 2026FuenteSíSí
Shipping
Multi-Carrier ConnectionsCalisto: parcel carriers connect on each carrier's published API for rates, labels and live tracking, among them DPD, GLS, InPost, Packeta, PostNL, Colissimo, Mondial Relay, DHL Express and UPS.Verificado 30 oct 2026FuenteSíSí
Your Own Carrier ContractCalisto: every parcel carrier and on-demand courier is connected on the business's own account, on the carrier's published API.Verificado 30 oct 2026FuenteSíSí
Shipping LabelsCalisto: a connected carrier makes the label on the business's own account, with the declared goods value and each party's tax number on the shipment.Verificado 30 oct 2026FuenteSíSí
Checkout
Delivery Options at CheckoutCalisto: checkout quotes come from the business's shipping rules plus its carriers, and each rule carries its checkout rate and a free-over threshold.Verificado 30 oct 2026FuenteSíSí
Service Point DeliveryCalisto: a pickup point or locker is set on the shipment by the carrier's own id.Verificado 30 oct 2026FuenteSíSí
Same-Day DeliveryCalisto: local delivery goes to on-demand couriers on the business's own account (Stuart, Cabify Logistics, Lalamove, Kwik, Uber Direct), booked by a shipping rule on the best quote or by hand, and followed to the door with proof of delivery.Verificado 30 oct 2026FuenteSíSí
Fulfillment
Picking ListsCalisto: Orderflow's Warehouse floor carries pick lists, a packing station, ship orders and the warehouses list.Verificado 30 oct 2026FuenteSíSí
Bulk Order PickingCalisto: orders in an order group are advanced together through batch fulfillment.Verificado 30 oct 2026FuenteSíSí
Tracking
Email, SMS and WhatsApp UpdatesCalisto: the customer is told when the order is placed, ready for pickup, out for delivery, delivered or cancelled, by email or text, each an Automations rule the business can change or turn off (with Automations); staff can also message the customer from the order on the business's Mail, SMS or WhatsApp line.Verificado 30 oct 2026FuenteSíSí
Customer Tracking PageCalisto: each order has a tracking page by link that needs no sign-in, is not indexed, and shows the courier's arrival on a live map.Verificado 30 oct 2026FuenteSíSí
Multi-Carrier TrackingCalisto: live tracking from each connected carrier comes back on the order, and returns and shipments are found by tracking number in Calisto search.Verificado 30 oct 2026FuenteSíSí
Control Over Customer MessagesCalisto: each customer message is an Automations rule the business can change or turn off (with Automations).Verificado 30 oct 2026FuenteSíSí
Returns
Multi-Channel ReturnsCalisto: one return lifecycle covers every order and in-store sale, and marketplace returns arrive through Sync into the same lifecycle, with the decision sent back to the marketplace (with Sync).Verificado 30 oct 2026FuenteSíSí
Accept or Reject ReturnsCalisto: each return request is approved or denied on the approval engine, decided by whoever holds refund rights, then completed.Verificado 30 oct 2026FuenteSíSí
Return Policy RulesCalisto: return policies set a restocking fee of none, a flat amount or a percentage, and the policy shows on the product page.Verificado 30 oct 2026FuenteSíSí
Return Status UpdatesCalisto: the customer is told when a return is decided, by email or text (with Automations).Verificado 30 oct 2026FuenteSíSí
Exceptions
Delivery Issue TrackingCalisto: delivery exceptions are their own queue, beside the exceptions board for stalled, failed or flagged orders, and orders at risk of missing or past their deadline are announced.Verificado 30 oct 2026FuenteSíSí
Reporting
Carrier Performance InsightsCalisto: Performance reports partner performance beside cycle times per stage, SLA compliance and channel mix.Verificado 30 oct 2026FuenteSíSí
Gaps
Self-Service Returns PortalA branded portal where customers create their own return labels within the rules the merchant sets.Verificado 30 oct 2026FuenteNoSí
Customs DocumentsGenerate customs documents automatically for international shipments and returns.Verificado 30 oct 2026FuenteNoSí
Branded Tracking Pages and MessagesTracking pages and messages in the store's logo, colors and tone, with promotions added.Verificado 30 oct 2026FuenteNoSí
Address Auto-FixCorrect address errors that would otherwise delay delivery.Verificado 30 oct 2026FuenteNoSí
Automatic Shipping InsuranceInsure high-value parcels automatically.Verificado 30 oct 2026FuenteNoSí
Carrier Claims AutomationDetect lost, damaged or late parcels, file the carrier claim and follow it up automatically.Verificado 30 oct 2026FuenteNoSí
Delivery Date PredictionPredict delays and arrival times from carrier and tracking history.Verificado 30 oct 2026FuenteNoSí

Lo que se mueve

Trae tus datos de Sendcloud

Tus datos se leen en tu propio navegador y se envían a tu cuenta de Calisto. Calisto nunca ve tu inicio de sesión para el sistema anterior.

Desde un archivo de exportación

Exporte sus datos de Sendcloud y coloque el archivo. Se lee en su navegador y se mapea en Calisto.

Cualquier hoja de cálculo que exportes de Sendcloud puede mapearse en Calisto, columna por columna.

Moving from Sendcloud

Questions about switching

How do my open orders come over from Sendcloud?

Orders from a previous tool come in as an import and land in the same queue as every new order. Website checkout, marketplaces and delivery platforms (through Sync), kiosks, client portals, phone entry and the API all feed that one queue, and each order moves line by line through its stages.

Can I keep shipping through Sendcloud?

Yes. Sendcloud is one of the carriers Orderflow connects on the business's own account, beside direct carriers such as DPD, GLS, InPost, PostNL, Colissimo and Mondial Relay, each on its published API for rates, labels and live tracking.

How are returns handled?

One return lifecycle covers every order and in-store sale: request, approve or deny, then complete. Goods are restocked once, or not at all for damaged goods, and the refund is issued through Payments. Marketplace returns arrive through Sync into the same lifecycle, and the decision goes back to the marketplace.

Saber más

Todo lo que Calisto hace aquí

Las páginas detrás de esta comparación: el sector, las aplicaciones y las guías.