SWITCH FROM REVIEWPRO
ReviewPro to Calisto Reputation
Every review site in one inbox, each reply published where the review was left, review requests that never gate a review, and each place's Google profile kept right.
- Hoteles y Resorts
Característica por característica
Calisto Reputation junto a ReviewPro by Shiji
- 14 En ambos
- 6 Solo en ReviewPro by Shiji
| 20 características | Calisto Reputation | ReviewPro by Shiji |
|---|---|---|
| Reviews | ||
| Reviews From Google, Tripadvisor and the OTAsCalisto: every review from every connected site lands in one inbox, newest first; Google Business Profile, Facebook, Yelp and Tripadvisor sync hourly, and Booking.com, Airbnb and Expedia reviews arrive through the channel manager with stay dates and category ratings (with Sync).Verificado 1 nov 2026Fuente | Sí | Sí |
| Feedback Tied to Guest ProfilesCalisto: each review's page shows the guest's possible match from the customer book, the reply, who answered and whether it is live on the site.Verificado 1 nov 2026Fuente | Sí | Sí |
| Insights | ||
| Sentiment AnalysisCalisto: every review is classified for sentiment and themes as it arrives, and Analytics shows the sentiment trend and each theme's trend.Verificado 1 nov 2026Fuente | Sí | Sí |
| One Score Across Review SitesCalisto: Analytics gives one average rating over every connected review site, and the same figure per site and per place.Verificado 1 nov 2026Fuente | Sí | Sí |
| Comparison Between Group PropertiesCalisto: the scoreboard ranks every place on rating, volume, response rate and hours to reply.Verificado 1 nov 2026Fuente | Sí | Sí |
| Response Rate and Response Time ReportsCalisto: Analytics shows average rating, volume, response rate and hours to reply, by star, over time and by review site.Verificado 1 nov 2026Fuente | Sí | Sí |
| Customizable DashboardsCalisto: saved report dashboards are exported or emailed on a schedule (with Reports and Automations).Verificado 1 nov 2026Fuente | Sí | Sí |
| Filters by Room, Trip Type and Traveler TypeReviews and reports are filtered by room, source, trip type and traveler type, and survey results by room number, room type, stay length, corporate client and loyalty level.Verificado 1 nov 2026Fuente | No | Sí |
| Competitors | ||
| Competitor BenchmarkingCalisto: competitors' ratings are measured daily from Google, entered by hand for other sites, and set beside each place's own.Verificado 1 nov 2026Fuente | Sí | Sí |
| Competitors' Guest Feedback in DetailDirect competitors' guest feedback is read in detail, with their response rate and NPS compared and more than 700 hospitality concepts drilled into.Verificado 1 nov 2026Fuente | No | Sí |
| Feedback | ||
| Guest SurveysCalisto: surveys are built as forms and answered on a public page, and the private feedback answers are read beside the reviews (with Forms).Verificado 1 nov 2026Fuente | Sí | Sí |
| Public Review Prompts in Feedback RequestsCalisto: a campaign's feedback line offers a customer below it private feedback first while the public review link stays shown, so no review is gated.Verificado 1 nov 2026Fuente | Sí | Sí |
| Survey Delivery by WhatsAppGuest surveys are delivered by WhatsApp as well as by email and SMS.Verificado 1 nov 2026Fuente | No | Sí |
| Survey Goals by DepartmentSurvey goals are set for each department, from the front desk to housekeeping.Verificado 1 nov 2026Fuente | No | Sí |
| Replies | ||
| AI Response DraftsCalisto: an AI reply is drafted in the review's own language, and nothing is saved until a person saves it.Verificado 1 nov 2026Fuente | Sí | Sí |
| Staff Review Before PublishingCalisto: replies written by team members can wait for an owner's or admin's approval, following the business's approval routing, before they go live.Verificado 1 nov 2026Fuente | Sí | Sí |
| Bulk AI ResponsesUp to 20 AI responses are generated at once for review and editing.Verificado 1 nov 2026Fuente | No | Sí |
| AI Responses That Use the Property's DetailsAI responses draw on Property Insights so each reply reflects the hotel's own features and brand identity.Verificado 1 nov 2026Fuente | No | Sí |
| Operations | ||
| Cases Created From ReviewsCalisto: Hand to Operations raises an Assure finding from a review, and an alert word matched when a review arrives can raise one automatically (with Assure).Verificado 1 nov 2026Fuente | Sí | Sí |
| Mobile | ||
| Mobile AppCalisto: the phone app has Home, Reviews, Requests and Analytics tabs, a Reply button on a new review's push notification, widgets for Needs a Reply and Rating Glance, and reviews readable offline.Verificado 1 nov 2026Fuente | Sí | Sí |
Lo que se mueve
Trae tus datos de ReviewPro by Shiji
Tus datos se leen en tu propio navegador y se envían a tu cuenta de Calisto. Calisto nunca ve tu inicio de sesión para el sistema anterior.
Desde un archivo de exportación
Exporte sus datos de ReviewPro by Shiji y coloque el archivo. Se lee en su navegador y se mapea en Calisto.
Cualquier hoja de cálculo que exportes de ReviewPro by Shiji puede mapearse en Calisto, columna por columna.
Moving from ReviewPro
Questions About Switching
Do Booking.com, Airbnb and Expedia reviews come in?
Yes. They arrive through Calisto Sync's channel manager with the stay dates and category ratings, in the same inbox as Google Business Profile, Facebook, Yelp and Tripadvisor, which sync every hour.
How do guest surveys work?
A survey is built as a form in Calisto Forms and answered on a public page, and the private feedback answers sit beside the reviews. Review requests can go out after a stay through an Automations rule.
What happens when a review shows a problem in the hotel?
Hand to Operations raises an Assure finding from the review, and an alert word matched when a review arrives can raise one automatically, so the issue is fixed where operations work.
Saber más
Todo lo que Calisto hace aquí
Las páginas detrás de esta comparación: el sector, las aplicaciones y las guías.
- Hospitalidad y AlojamientoCalisto para Hoteles y Resorts
Calisto Pro elimina la fricción manteniendo tu recepción, limpieza, comedor y mantenimiento totalmente sincronizados, para que toda la experiencia de tus huéspedes sea una hospitalidad impecable.
Open - Hoteles y ResortsReservas e Ingresos
Trece rutas de entrada en una sola cola, una tasa aprobada a las 9:00 en vivo en doscientos canales para las 9:01, y un cliente que entra por la puerta principal en dos minutos.
Open - Hoteles y ResortsFront Desk, Calendar & Rates
Today’s arrivals and the tape chart, rate plans and night rules on one grid, and a switch for what each channel sells.
Open - Hoteles y ResortsVentas Grupales y Facturación
Un acuerdo ganado crea el bloque de habitaciones, la tarifa y los términos de facturación, y la auditoría nocturna cierra sobre excepciones en lugar de cada línea.
Open - Hoteles y ResortsMarketing, reseñas y lealtad
La salida es lo que desencadena la evaluación, los puntos y la recuperación, no una fecha que alguien haya puesto en el calendario.
Open - PreciosPrecios para Hoteles y ResortsOpen
- AplicaciónCalisto Stays
Hoteles, alquileres a corto plazo, villas de lujo y apartamentos con servicio: un calendario y sus canales, la recepción o el check-in automático, tarifas, limpieza, mensajes a huéspedes, un folio, estados de cuenta del propietario y el portal del propietario.
Open - AplicaciónCalisto Reputation
Gestión de reseñas en Google, Yelp y TripAdvisor con plantillas de respuesta y automatización.
Open