Watch every device you run, and act on what it reports.
When a freezer warms, a pipe leaks or a door is left open, your team is told at once and works the alert from a phone or the desk until it is closed.
Every device, what it reported and what was done
From the first reading to the closed incident, for every place and vehicle you run.
Alerts
One inbox, worst first.
Devices
One fleet, and whether it reports.
Sensors
Bands, and drift told early.
Incidents
From the alert to closed.
Playbooks
What to do, decided first.
Vehicles and Zones
Trackers, zones and the map.
Services and Pace
Monitors, fees and pace.
On a Phone
With or without signal.
Work every alert from one inbox, worst first
Open alerts arrive critical first, with the device, the reading and where it is. Acknowledging one records who and when, once, from the desk, a phone or the notification itself. History keeps every alert, whatever became of it, and Device Logs lists what each device logged, by level.
Every Alert, Worst First
Critical first, then newest, each with its device, its reading, its Location and when it came in.
Alerts
What needs looking at, worst first. Acknowledging one records who did it and when.
| Device | Alert | Severity | Status | Reading | Location | Received |
|---|---|---|---|---|---|---|
| Sushi Fridge | Temperature | Critical | New | 9.4 °C | Stall 3, Uokura | 1m ago |
| Basement Sump | Water / leak | Critical | Acknowledged | Wet | B1 plant room | 9m ago |
| Bay Door | Door | High | New | Open | Loading bay | 17m ago |
| Stall 7 Extractor | Energy | High | New | 6.8 kW | Stall 7, Menya Kai | 32m ago |
| Hall Air | Air quality | Warning | New | 1240 ppm CO₂ | Seating hall | 48m ago |
| Ice Machine Leak | Battery | Warning | Acknowledged | 9% | Bar, under the ice machine | 2h ago |
| Dessert Case | Temperature | Warning | New | 7.1 °C | Stall 11, Amami | 3h ago |
Acknowledged Once
One press from the desk, a phone or the notification; a second press says who already did.
Green Bean Store Humidity High
What the device reported, and what was done about it
Readings Around This Alert
Timing
- Received
- 09:12
- Acknowledged
- 09:13
- Acknowledged by
- KMKim Min-jun
Where
- Device
- Green Bean Store Humidity
- Location
- Green bean store
- Reading
- 71%
- Threshold
- 65%
History and Device Logs
Every alert the business raised, whatever its state, and what each device reported, by level.
Alerts
The same stream read as raw device output, by level.
| Time | When | Level | Source | Message |
|---|---|---|---|---|
| 14:52:08 | 1m ago | High | Tower B Pump Room Leak | Water detected under pump 2 |
| 14:47:31 | 6m ago | Info | Lobby Entrance Reader | Door opened, card 4471 |
| 14:40:02 | 13m ago | Warning | Pool Deck Camera | Battery at 18% |
| 14:33:45 | 20m ago | Info | Tower A Lift Lobby Air | 612 ppm CO₂ |
| 14:21:10 | 32m ago | Critical | Car Park Level 2 Smoke | Smoke detected, level 2 ramp |
| 14:05:57 | 47m ago | Info | System | Fleet check, 214 devices |
Alert Triage
Each new alert judged a false alarm, needing action or an emergency, when you turn it on.
Walk-in Freezer Critical
What the device reported, and what was done about it
Readings Around This Alert
Triage
- Classification
- Needs action
- Confidence
- 87%
Rising for 40 minutes after the door contact opened twice; the compressor is reporting, so the door is the likely cause.
Alert
- Type
- Temperature
- Reading
- −9,4 °C
- Threshold
- −12 °C
- Location
- Cocina, cámara fría
- Received
- 8m ago
Rules, With Automations
Every notice is a rule you can change; any event can start one of yours.
Events
Steps that run by themselves when Signal broadcasts an event.
| Automation | When | Then | Last 7 days | Last run | Status |
|---|---|---|---|---|---|
| Tell the admins when a device raises an alert | Alert raised | Tell the admins | 31 | 12m ago | On |
| Tell the admins when a reading is back to normal | Alert resolved | Tell the admins | 24 | 40m ago | On |
| Tell the admins when a device stops reporting | Device stopped reporting | Tell the admins | 6 | 3h ago | On |
| Tell the admins when a battery runs low | Battery at its low line | Tell the admins | 4 | Yesterday | On |
| Raise a finding when a sensor goes critical | Alert raised | Raise the finding | 3 | 2d ago | On |
| Tell the admins when an incident is opened | Incident opened | Tell the admins | 2 | 2d ago | On |
| Open a maintenance task when a watched sensor heads for its limit | Watched sensor heading for its critical band | Open a task in Dispatch | 1 | 4d ago | On |
In Today and Stays
The same inbox in Today and in Stays housekeeping, acknowledged once for all.
Housekeeping
Every unit’s state, the work on it and its inspection, read from the tasks your team works.
| Device | Alert | Severity | Status | Reading | Location | Received |
|---|---|---|---|---|---|---|
| Room 214 Leak | Water / leak | Critical | New | Wet | Room 214, bathroom | 6m ago |
| Minibar 308 | Temperature | Warning | New | 9.6 °C | Room 308 | 22m ago |
| Linen Room Door | Door | Warning | Acknowledged | Open | Level 2, linen room | 48m ago |
| Room 112 Smoke | Battery | Warning | New | 15% | Room 112 | 2h ago |
| Laundry Humidity | Alert | Warning | Acknowledged | 81% | Basement laundry | 3h ago |
| Pool Deck Motion | Motion | Info | Acknowledged | Motion | Pool deck | 6h ago |
Alerts
What needs looking at, worst first. Acknowledging one records who did it and when.
| Device | Alert | Severity | Status | Reading | Location | Received |
|---|---|---|---|---|---|---|
| Sushi Fridge | Temperature | Critical | New | 9.4 °C | Stall 3, Uokura | 1m ago |
| Basement Sump | Water / leak | Critical | Acknowledged | Wet | B1 plant room | 9m ago |
| Bay Door | Door | High | New | Open | Loading bay | 17m ago |
| Stall 7 Extractor | Energy | High | New | 6.8 kW | Stall 7, Menya Kai | 32m ago |
| Hall Air | Air quality | Warning | New | 1240 ppm CO₂ | Seating hall | 48m ago |
| Ice Machine Leak | Battery | Warning | Acknowledged | 9% | Bar, under the ice machine | 2h ago |
| Dessert Case | Temperature | Warning | New | 7.1 °C | Stall 11, Amami | 3h ago |
Connect every device and see whether it is reporting
Every sensor, tracker, lock, camera and meter sits on one list with its Location and its Placement (“Plant room, under the water heater”). Online and offline follow one rule against your own window, so a device that went quiet reads Offline everywhere.
Reporting or Not
Online, Offline or Never Reported on every device, with its battery, its provisioning and when it last reported.
Devices
Every registered device, with whether it is actually reporting.
| Device | Type | Status | Location | Manufacturer | Battery | Provisioning | Last Seen |
|---|---|---|---|---|---|---|---|
| Kitchen Walk-in Cooler | Sensor | Online | Cocina, cuarto frío | Disruptive Technologies | 86% | Configured | 1m ago |
| Room 304 Door Lock | Lock | Online | Piso 3, habitación 304 | SALTO | 64% | Configured | 4m ago |
| Rooftop Terrace Camera | Camera | Offline | Terraza | Verkada | 41% | Unreachable | 2h ago |
| Laundry Water Meter | Meter | Online | Lavandería | Milesight | 92% | Configured | 12m ago |
| Shuttle Van Tracker | GPS Tracker | Online | Calle 69 #5-21 | Teltonika | 100% | Online | 30s ago |
| Garden Irrigation Valve | Controller | Offline | Jardín interior | Milesight | 15% | Unreachable | 5h ago |
| Lobby Front Door Reader | Lock | Online | Recepción | Kisi | 78% | Configured | 2m ago |
Set each sensor’s bands, and hear before it alarms
Each sensor reads against the warning and critical bands you set, and a crossing raises one alert, however many readings follow. Watched for drift, a sensor is read hourly from its own history and you are told when it leaves its usual range or is heading for its limit.
Warning and Critical Bands
Set per sensor, in the list itself or with Set Thresholds; the reading back to normal resolves the alert.
Sensors
Live readings across every sensor type.
| Sensor | Type | Reading | Status | Warn ≥ | Crit ≥ | Trend |
|---|---|---|---|---|---|---|
| Display Fridge | Temperature | 6,8 °C | Warning | 6 | 8 | Heading for Its Limit |
| Proofer | Humidity | 84% | Normal | 88 | 92 | Steady |
| Freezer | Temperature | −16,9 °C | Critical | −17 | −15 | In Its Critical Band |
| Oven 2 Hood | Energy | 4,2 kW | Normal | 6 | 7,5 | Steady |
| Flour Store | Humidity | 67% | Warning | 65 | 75 | Drifting |
| Café Air | Air Quality | 780 ppm CO₂ | Normal | 1000 | 1500 | Steady |
Watch for Drift
Off until you choose it; then read every hour from the sensor’s own history, with when it would reach its critical band.
Vaccine Fridge Online
Health telemetry covering connectivity, firmware, and last-seen.
Readings
Reading trend over the selected time range
A Maintenance Task, With Dispatch
A rule, off until you turn it on, opens the task when a sensor heads for its limit.
Work
Every open job, from any angle
| Task | Priority | Status | Due | Assignee |
|---|---|---|---|---|
| Temperature heading for its limit: Comms Cabinet L12Level 12, comms room | High | Open | 11/11 | Wei Ling Tan |
| Replace filter, AHU 3Level 9, plant room | Medium | Assigned | 12/11 | Arjun Nair |
| Door contact offline: Fire Exit BLevel 4, stairwell B | High | In progress | 10/11 | Daniel Lim |
| Battery low: Pantry Fridge SensorLevel 7, pantry | Low | Open | 15/11 | Wei Ling Tan |
| Water leak check, Riser 2Basement, riser 2 | High | Completed | 09/11 | Daniel Lim |
Description
Now 27.5 °C, usually 22.6 °C. On course to reach 35 °C by 16/11/2026.
A Finding, With Assure
A sensor in its critical band raises one finding per alert.
Findings
What failed, who is fixing it, and what an authority has issued you
| Finding | Where | Severity | Status | Assigned To | Raised |
|---|---|---|---|---|---|
| Temperature · Walk-in Fridge: out of range | Cocina, cámara | High | Open | Lucía Ortega | 12m ago |
| Hand-wash sink without soap | Barra | Medium | In progress | Javier Molina | Yesterday |
| Allergen sheet out of date | Sala | Medium | Open | Lucía Ortega | 2d ago |
| Temperature · Bar Fridge: out of range | Barra | High | Resolved | Javier Molina | 4d ago |
| Fire blanket missing its tag | Cocina | Low | Open | Marta Gil | 5d ago |
| Cellar drain slow | Bodega | Critical | In progress | Marta Gil | 6d ago |
On Each Vehicle’s Page
The devices fitted to a vehicle, and what they say, on its Health tab.
Reefer Van KDA 214M Out on a route
Health
What the devices fitted to it say: steady, drifting from its normal, or heading for its limit.
| Device | State | Reading | Latest |
|---|---|---|---|
| Cargo Temp Front | Steady | Temperature | 3.8 °C |
| Cargo Temp Rear | Heading for Its Limit | Temperature | 6.4 °C |
| Cargo Door Contact | Alerting | Door | Open |
| Cargo Humidity | Drifting | Humidity | 88 % |
| Fridge Unit Power | Steady | Energy | 2.1 kWh |
| Cab Tracker | Steady | Battery | 78 % |
Sensors
Live readings across every sensor type.
| Sensor | Type | Reading | Status | Warn ≥ | Crit ≥ | Trend |
|---|---|---|---|---|---|---|
| Display Fridge | Temperature | 6,8 °C | Warning | 6 | 8 | Heading for Its Limit |
| Proofer | Humidity | 84% | Normal | 88 | 92 | Steady |
| Freezer | Temperature | −16,9 °C | Critical | −17 | −15 | In Its Critical Band |
| Oven 2 Hood | Energy | 4,2 kW | Normal | 6 | 7,5 | Steady |
| Flour Store | Humidity | 67% | Warning | 65 | 75 | Drifting |
| Café Air | Air Quality | 780 ppm CO₂ | Normal | 1000 | 1500 | Steady |
Turn an alert into an incident, and see it closed
A high or critical alert at a Location opens one incident, unless triage called it a false alarm; anyone can report one too. Each move, note and photo lands on its timeline, and the playbook for its kind is written onto it.
Water heater leaking in the plant room Critical
Incident
- Status
- In progress
- Severity
- Critical
- Location
- Hotel Ria Formosa
- Handler
- Inês Carvalho
Playbook
- Playbook
- Water Leak
- Close the mains water valve in the plant room.
- Switch the water heater off at its isolator.
- Lift stock and linen off the floor.
- Call the plumber on the contractor list.
Timeline
What happened, and who recorded it
Create Task
Water heater leaking in the plant room Critical
Incident
- Status
- In progress
- Severity
- Critical
- Location
- Hotel Ria Formosa
- Handler
- Inês Carvalho
Timeline
What happened, and who recorded it
A task for a connected person, in their day whether or not you hold Dispatch.
Escalate
Water heater leaking in the plant room Critical
Incident
- Status
- In progress
- Severity
- Critical
- Location
- Hotel Ria Formosa
- Handler
- Inês Carvalho
Timeline
What happened, and who recorded it
Hand this incident up. Everyone watching it is told.
Handed up with a reason; everyone watching it is told.
Shared to Signal
Photos, PDFs and words shared from a phone land on an incident.
Incident Summary
Water heater leaking in the plant room Critical
Analysis
Generate a summary, likely root cause and next steps for this incident
SummaryGenerate Summary- Summary
- A leak under the plant-room water heater was caught at 07:12, acknowledged in six minutes and isolated by 07:31. The floor drain is slow and the spa shares the plant room.
- Likely Root Cause
- A failed pressure relief valve on the water heater, the second in eight months on the same unit.
- Impact
- No hot water in the spa until the heater is repaired; guest rooms run on the second heater.
- Keep the spa closed until the plumber has replaced the valve.
- Ask the plumber to check the floor drain while on site.
- Add a maintenance task to inspect the second heater’s valve this week.
A summary, its likely root cause, its impact and the actions to take, written in the reader’s language.
Write down what to do before it happens
A playbook is the runbook for one kind of incident, for one Location or every one, with its escalation: call the owner first, call then handle, or always handle. Knowledge Base articles hold the troubleshooting guides read under pressure.
Playbooks
One per kind of incident, for one Location or every one: call the owner first, call then handle, or always handle.
Incidents
Standing response procedures: what to do, decided before it happens.
| Name | Location | Incident Type | Escalation | Created | State |
|---|---|---|---|---|---|
| Forced Entry, After Hours | Every location | Door / window | Call Owner First | 29.09.2026 | Active |
| Smoke in a Stairwell | Every location | Smoke / fire | Always Handle | 01.10.2026 | Active |
| Flood in the Server Room | Mokotów Data Centre | Water leak | Call Then Handle | 10.10.2026 | Active |
| Window Smashed, Shopfront | Złote Tarasy Store | Glass break | Call Owner First | 14.10.2026 | Active |
| Camera Down on a Night Shift | Every location | Camera offline | Always Handle | 22.10.2026 | Active |
| Cold Room Too Warm | Hala Mirowska Kitchens | Temperature | Call Then Handle | 29.10.2026 | Active |
A Default Fee
A playbook’s fee, with its currency, seen under See costs.
Forced Door, After Hours Active
An incident-response runbook, read by a person when something happens
Applies To
- Incident Type
- Door / window
- Default Severity
- High
- Escalation Preference
- Call Owner First
- Default Fee
- R 850,00
What to Do
Instructions- Call the site owner on the number on file before dispatching.
- If there is no answer in five minutes, dispatch the nearest armed response unit.
- On site, photograph the door and the frame before anyone touches them.
- Secure the door and write on the incident who was on site and when.
Thabo Mokoena, site owner · Sandton control room
Knowledge Base
Runbooks and troubleshooting guides, drafted, published and archived, each on its own page.
Incidents
Runbooks and troubleshooting guides, written once and read under pressure.
| Title | Category | Status | Views | Updated |
|---|---|---|---|---|
| Shutting Off the Water in Building CWhere the main stopcock is, and who to call first | Runbook | Published | 312 | 2026-11-07 |
| A Leak Sensor Keeps TrippingCondensation or a real leak: how to tell in five minutes | Troubleshooting Guide | Published | 188 | 2026-11-02 |
| Resetting the Garage Door ControllerWhen the door stops halfway and the reader shows red | Resolution Procedure | Published | 141 | 2026-10-29 |
| A Lock Reports OfflineBatteries, the hub, then the lock itself | Troubleshooting Guide | Published | 97 | 2026-10-26 |
| Smoke Alarm in a Tenant’s FlatEntering a flat, and what to record afterwards | Runbook | Published | 86 | 2026-10-20 |
| Heating Out in a Cold SnapThe boiler, the backup heaters and the tenant letter | Runbook | Draft | 14 | 2026-11-09 |
Found From Search
Playbooks and articles come up in Calisto’s search.
Incidents
Standing response procedures: what to do, decided before it happens.
Incidents
Standing response procedures: what to do, decided before it happens.
| Name | Location | Incident Type | Escalation | Created | State |
|---|---|---|---|---|---|
| Forced Entry, After Hours | Every location | Door / window | Call Owner First | 29.09.2026 | Active |
| Smoke in a Stairwell | Every location | Smoke / fire | Always Handle | 01.10.2026 | Active |
| Flood in the Server Room | Mokotów Data Centre | Water leak | Call Then Handle | 10.10.2026 | Active |
| Window Smashed, Shopfront | Złote Tarasy Store | Glass break | Call Owner First | 14.10.2026 | Active |
| Camera Down on a Night Shift | Every location | Camera offline | Always Handle | 22.10.2026 | Active |
| Cold Room Too Warm | Hala Mirowska Kitchens | Temperature | Call Then Handle | 29.10.2026 | Active |
Follow every tracker, and know when one leaves its zone
Each GPS tracker is fitted to a vehicle you name. The live map refreshes every 15 seconds; a zone drawn for a place says when a tracker leaves it and comes back.
Live Map
Every tracker on the map, moving, parked or offline, refreshed every 15 seconds.
Map
The same fleet on the map, with its zones drawn.
| Device | Status | Speed | Last Seen |
|---|---|---|---|
| Van 03Great South Rd, Ellerslie | Online | 48 km/h | 10s ago |
| Van 07Southern Motorway, Penrose | Online | 62 km/h | 5s ago |
| Van 11Ponsonby Rd, Ponsonby | Online | 22 km/h | 20s ago |
| Van 02Dominion Rd, Mt Eden | Online | 35 km/h | 15s ago |
| Ute 01Church St, Penrose | Online | 41 km/h | 30s ago |
| Van 09Lagoon Dr, Panmure | Offline | 18 km/h | 42m ago |
Zones
A circle or a polygon drawn for each place, with an alert when a tracker leaves it and when it comes back.
Map
The zones an asset entering or leaving is worth an alert.
| Zone | Type | Center | Radius | Created |
|---|---|---|---|---|
| Mirdif Mall Car Park | Circle | 25.2163, 55.4083 | 300 m | 06/11/2026 |
| Dubai Creek Harbour Site | Circle | 25.2048, 55.3478 | 500 m | 30/10/2026 |
| Jebel Ali Port Gate 5 | Circle | 25.0111, 55.0613 | 400 m | 23/10/2026 |
| Business Bay Tower Site | Circle | 25.1867, 55.2700 | 250 m | 20/10/2026 |
| Dubai Hills Site 4 | Circle | 25.1102, 55.2479 | 600 m | 07/10/2026 |
| Expo City Pavilion Works | Circle | 24.9632, 55.1500 | 800 m | 24/09/2026 |
Odometer and Engine Hours
Read from the tracker and written to the vehicle’s meters, so maintenance by mileage comes due by the real figure.
Reefer Van KDA 214M
| When | Meter | Reading | From | Notes |
|---|---|---|---|---|
| 10/11 08:42 | Odometer | 84,216 km | Telemetry | Mombasa Road run |
| 10/11 08:42 | Hour meter | 3,412.5 h | Telemetry | Mombasa Road run |
| 09/11 18:05 | Odometer | 84,047 km | Check-in | Back at the depot |
| 09/11 17:58 | Hour meter | 3,404.0 h | Telemetry | Thika Road run |
| 07/11 11:20 | Odometer | 83,610 km | Work order | 80,000 km service |
| 06/11 06:15 | Odometer | 83,388 km | Telemetry | Naivasha run |
Fleet Watch, With Dispatch
Each vehicle’s hard stops, starts and turns, as its tracker recorded them.
Fleet
How far your vehicles and your people on shift went, and how they drove.
| Vehicle | Distance | Trips | Hours Moving | Over the Limit | Hard Stops and Starts |
|---|---|---|---|---|---|
| Fourgon 01GH-412-KR | 1 104 km | 96 | 31,5 h | 3 | 8 |
| Fourgon 02GH-509-LT | 986 km | 88 | 28,0 h | 1 | 4 |
| Fourgon 03FZ-220-PA | 912 km | 81 | 26,5 h | 2 | 6 |
| Vélo Cargo 01 | 388 km | 74 | 22,0 h | 1 | 1 |
| Fourgon 04HB-133-ZX | 1 472 km | 73 | 39,0 h | 2 | 4 |
A Hire Out of Its Zone, With Bookings
A notice names the renter when the unit leaves its zone, and Arriving lists it as it comes home.
Arriving
Units out on a rental that came into their home place, on their way back
| Unit | Renter | Booking | Arriving | How | Deliver To | Last Seen |
|---|---|---|---|---|---|---|
| Lady MarLM-07 | Sophie Laurent | RB-31840 | 12m ago | Tracker | Portixol pontoon | 1m ago |
| Sa DragoneraSD-03 | Jonas Becker | RB-31822 | 18m ago | Tracker | Portixol pontoon | 2m ago |
| Es TrencET-11 | Marta Vidal | RB-31851 | 26m ago | Tracker | Club de Mar berth 4 | 1m ago |
| CabreraCB-02 | Liam O’Connor | RB-31809 | 34m ago | Tracker | Portixol pontoon | 3m ago |
| FormentorFM-05 | Elena Rossi | RB-31866 | 41m ago | Tracker | Can Pastilla slipway | 2m ago |
Directions
From a notice, Calisto’s own turn-by-turn to the tracker.
Name what you watch at each location, and keep pace
A service names its Location, its type, how an incident is escalated and its monthly and incident fees, Active the moment it is created; a monitor is paused around planned work. Pace follows each group against its target time, and alerts when one falls behind.
Services and Their Fees
Each service’s monthly and incident fees in its own currency, shown to the people allowed to see costs.
Services
The monitoring subscriptions this account runs, and what each one costs.
| Service | Type | Status | Location | Monthly Fee | Auto-Renew | Last Changed |
|---|---|---|---|---|---|---|
| Out-of-Hours Alarm Response | Monitoring | Active | Ancoats Works | £420.00 | Yes | 2d ago |
| Cold Room Watch | Monitoring | Active | Trafford Kitchens | £260.00 | Yes | 5d ago |
| Lone Worker Callback | Calling | Active | Salford Depot | £180.00 | Yes | 1w ago |
| Visitor Concierge | Concierge | Active | Spinningfields Tower | £540.00 | No | 2w ago |
| Incident Messaging | Messaging | Paused | Stockport Retail Park | £120.00 | Yes | 3w ago |
| Leak Watch, Residential | Monitoring | Active | Castlefield Lofts | £320.00 | Yes | 1mo ago |
Answer an alert from a phone, signal or not
Home lists what needs attention: critical alerts, open incidents, devices down, trackers outside their zone and low batteries. Home, the alerts, the devices and the incidents open with no signal, and a report or an acknowledgement is held and sent once.
Where Signal touches everything else.
7 of these 8 connections are in your plan today; the other is its own app.
Automations
Every notice Signal sends is a rule you can change or pause, and every device event can start one of your own.
Access
Locks, card readers and panels are one fleet: a door connected in either app is the same device in both.
Dispatch
An alert or a sensor heading for its limit can open a maintenance task, and a tracker’s hard stops reach the fleet watch.
Assure
A sensor in its critical band raises a finding, one per alert.
Today
Today’s alerts are Signal’s alert inbox, acknowledged once for both.
Stays
Housekeeping’s alerts are Signal’s inbox, and each alert names the room its device is in.
WiFi
Access points register as devices of the same fleet, and their outages ring here.
Bookings
A tracker on a rental unit names the renter when it leaves its zone, and lists it under Arriving as it comes home.
No setup cost. Pay when you start using.
Devices, alerts and incidents, included with every account.
Calisto Ops
Sensors, trackers, locks and cameras on one fleet, an alert inbox, incidents with their playbooks, and rules through Automations.
Recommended for you
Works well together.
Calisto Automations
Calisto Ops
Rules that start from your Calisto apps, a schedule or a date and act across them all, every app’s automatic messages as rules, sequences that follow up until a person acts, and every run on record.
Learn more →Calisto Access
Calisto Ops
Doors and zones on the locks you connect, keys, codes and grants, visitors checked in at reception, live alarms and occupancy, alerts with a roll call, and a record of every door event.
Learn more →Calisto Dispatch
Calisto Ops
Requests and work orders, tasks assigned by who is free and near, templates and recurring work, the team and its contractors, routes by road, service levels and analytics, and the day worked from a phone with no signal.
Learn more →Calisto Assure
Calisto Ops
Inspections and checklists on any phone, findings fixed and verified, certificates and reports issued to clients, safety incidents, credentials and maintenance kept in date.
Learn more →Calisto Today
Included with your Account
Your schedule, your tasks, the shifts you hold and the training you owe, from every business you work with, on one screen.
Learn more →Calisto Stays
Included With Your Plans
Your Core app shows everything your Commerce and Ops plans turn on.
Learn more →Calisto WiFi
Calisto Ops
Networks at four access levels on the router you have, a Calisto login for each person on the team, the welcome page and its vouchers, stays’ own WiFi, who is on now, access points that stop answering, and the guests who came back.
Learn more →Calisto Bookings
Recommended for
The industries that run Signal, and what each of them runs it for.
Hotels & ResortsSensors & alerts
Equipment and conditions that report themselves
Hotels & Resorts on Calisto →Serviced ApartmentsSensors & alerts
Equipment and conditions that report themselves
Serviced Apartments on Calisto →Short-Term RentalsSensors & alerts
Equipment and conditions that report themselves
Short-Term Rentals on Calisto →Bar & LoungeSensors & alerts
Equipment and conditions that report themselves
Bar & Lounge on Calisto →Gym ManagementEquipment & occupancy sensors
Usage hours, occupancy, and the 3 AM anomaly
Gym Management on Calisto →Spa & WellnessSensors & alerts
Equipment and conditions that report themselves
Spa & Wellness on Calisto →Medical AestheticsSensors & alerts
Equipment and conditions that report themselves
Medical Aesthetics on Calisto →Salons & BarbersSensors & alerts
Equipment and conditions that report themselves
Salons & Barbers on Calisto →Live Music & FestivalsSensors & alerts
Equipment and conditions that report themselves
Live Music & Festivals on Calisto →Marathons & EnduranceGPS & course tracking
Tracking, geofences, and course alerts
Marathons & Endurance on Calisto →Venue ManagementSensors & alerts
Equipment and conditions that report themselves
Venue Management on Calisto →Stadiums & ArenasSensors & alerts
Equipment and conditions that report themselves
Stadiums & Arenas on Calisto →Event & Production RentalsGPS & asset tracking
Every stage scanned, every stage provable
Event & Production Rentals on Calisto →Recreation & Vehicle RentalGPS & geofencing
Tracking, boundaries, and threshold rules
Recreation & Vehicle Rental on Calisto →Tours & ExperiencesSensors & alerts
Equipment and conditions that report themselves
Tours & Experiences on Calisto →Attractions & ParksSensors & alerts
Equipment and conditions that report themselves
Attractions & Parks on Calisto →Home & Field ServicesSensors & alerts
Equipment and conditions that report themselves
Home & Field Services on Calisto →Coworking SpacesOccupancy sensors
Sensors feeding the floor-plan heatmap
Coworking Spaces on Calisto →Online RetailersSensors & alerts
Equipment and conditions that report themselves
Online Retailers on Calisto →In-Person RetailersSensors & alerts
Equipment and conditions that report themselves
In-Person Retailers on Calisto →Everything included in Calisto Signal.
- One fleet of every kind of device: sensors, GPS trackers, locks, card readers, panels, cameras, meters, controllers, gateways, fitness hardware and WiFi access points.
- All Devices, Locks, Card Readers, Panels and Fitness are lenses of the one list, each with its own columns.
- Each device keeps its Location (a record, the same list every form picks from) and its Placement (“Plant room, under the water heater”).
- Online, Offline and Never Reported follow one health rule against the business’s own offline window, widened for a device that reports less often.
- Battery, firmware, provisioning, connection and last report on every device, and a Connectivity page with each device’s signal and data use (a dash where it never reported one).
- New Device registers by type, details, connection and configuration; Import Devices takes a CSV, checked row by row.
- Cloud Connections: devices from the smart-device brands the business uses, refreshed every 15 minutes, with new devices added while Auto-provision is on.
- A connection that needs reconnecting is said once, and its devices are not reported offline one by one while it waits.
- Locations: created here, so a business with only Signal can place its devices.
- Locks, readers and panels are the same devices Access works, edited from either app (with Access).
- Access points are devices of the same fleet; the network itself is worked in WiFi (with WiFi).
- Temperature, humidity, water and leak, door contact, energy, air quality and occupancy, on one Sensors list with each reading and its status.
- Warning and critical bands set per sensor, with Set Thresholds or in the list itself; a cleared band clears, never “alert at 0”.
- A crossing raises one alert per episode; a warning that turns critical raises the same alert, and the reading back to normal resolves it.
- Watch for drift: off until chosen, then read every hour from the sensor’s own history, telling the admins when it drifts from its usual range or is heading for its critical band, with when.
- Readings rolled up hourly and daily and kept for the business’s retention; each device’s readings chart on its own page.
- A sensor in its critical band raises one finding per alert (with Assure).
- The devices fitted to a vehicle, and what they say, on its own page’s Health tab.
- Occupancy sensors are sensors like any other; turning a count into a closed room is Access Occupancy’s (with Access).
- Alert Inbox: the open alerts, critical first and then newest, with the device, the reading, the Location and when.
- Acknowledge is one door per alert, used by the desk, the phone and the notification; a second press says who already did.
- Resolve and Dismiss, each a claim, so two people never close one alert twice.
- Triage judges each new alert a false alarm, needing action or an emergency, once the business turns it on.
- Alert History: every alert the business raised, whatever its state. Device Logs: the same stream read by level.
- An alert’s own page, opened by every notice about it, with its reading chart and Create Task.
- The same inbox in Today and in Stays housekeeping, acknowledged once for all (with Today and Stays).
- A high or critical alert at a Location opens one incident when Auto-create Incidents is on, unless triage called it a false alarm.
- Report Incident by hand, from an alert or from the phone, held and sent once with no signal.
- Open, Acknowledged, In Progress, Escalated and Resolved, each move a claim recorded on the incident’s timeline with who and when.
- Escalate with a reason; everyone watching it is told.
- A handler from the people the business is connected with.
- Notes, photos and PDFs on the timeline; files shared to Signal from a phone land on an incident.
- Playbooks: the runbook for one kind of incident, for one Location or every one, with its escalation and default fee, written onto each incident it applies to.
- Knowledge Base: draft, published and archived troubleshooting guides, each on its own page.
- Create Task: a task for a connected person on an alert, an incident or a device, landing in their day whether or not the business holds Dispatch.
- An incident’s summary, likely root cause, impact and actions to take, written on request in the reader’s language.
- A GPS tracker reports where it is as it moves.
- A tracker names the vehicle or unit it is fitted to; New Asset registers both at once.
- The live map, refreshed every 15 seconds, and the Geofences list with a touch editor for each zone.
- A zone drawn for a place says when a tracker leaves it and comes back.
- A tracker’s odometer and engine hours written to its vehicle’s meters, so maintenance by mileage or hours comes due by the real figure.
- A tracker’s own hard stops, starts and turns kept with each fix for the fleet watch (with Dispatch).
- A rental unit leaving its allowed zone names its renter in a notice, and Arriving lists it on its way home (with Rentals).
- Directions from a notice open Calisto’s own turn-by-turn to the tracker.
- Events: the catalog of everything Signal announces, each with how it arrives and Create Rule.
- The rules that act on them are the one Automation workspace, Events, Rules and Templates, in place (with Automations).
- Every notice is a shipped rule, on until changed: alerts and their all-clear, incidents opened, escalated and resolved, devices down and back, low batteries, trackers out of and back in their zones, a sensor drifting or heading for its limit, a cloud connection to reconnect, and the Inbox cases for incidents and an SOS.
- Offered off: open a maintenance task when a device alerts or a watched sensor heads for its limit (with Dispatch).
- An alert sent to an outside system is a rule with a webhook (with Automations).
- Signal Enabled off: readings, alerts and incidents are still recorded, and no notice goes out; a person’s SOS always does.
- A person’s SOS from Active, an event and a notice no setting silences (with Active).
- Services: each names its Location, its type, its escalation preference and its monthly and incident fees, Active the moment it is created.
- Monitors: a monitoring service with a health state and a last check, paused and resumed around planned work.
- Pace: throughput against its target, with Pace Alerts and Pace History; pace of play on the course is its first use (with Golf).
- Reports: incidents, uptime, utilization and sensor trends, with weeks starting on the business’s own day.
- Home, Alerts, Incidents and Devices on the tab bar; the Map, Services, Sensors, Pace, Events, Reports and Settings under More.
- Home’s Needs Attention: critical and high alerts, open critical, high and escalated incidents, devices down, trackers outside their zone and low batteries.
- Every record has one page with its own actions, the primary one at the thumb.
- Home, the alerts, every alert’s page, the devices, the incidents and Add to an Incident open with no signal.
- Kept on this device is a choice per device; no fee is ever kept on it.
- Report Incident, Create Task, acknowledgements and incident notes are held and sent once; a status move, an escalation, a resolve or a dismissal needs a connection.
- Notifications with buttons: Acknowledge, Create Task and Directions, two at most.
- Shortcuts to Alerts, Devices, Report Incident, the Map and Incidents.
- Fleet Health and Needs Attention on the Windows widget board, counted as Home counts them.
- A WiFi access point, a TV or a kiosk going down rings on Signal for a person with only Signal on the device (with WiFi, Display and Kiosks).
- Signal installs as Calisto, with its tabs, shortcuts and widgets.
- Every fee Signal shows is seen under See costs and changed under Change prices; withheld, it reads “Not shared with you”.
- Data Rules apply to every list, record, search, home and report.
- Calisto’s search finds devices, incidents, playbooks, knowledge-base articles and zones.
- A device’s readings go with it when it is deleted.
- The fleet check and the device refresh run every 15 minutes, the readings rollup and the sensor watch every hour.
- Settings: Signal Enabled, alert triage, Auto-create Incidents, who is told, escalation and language defaults, the default incident fee, device provisioning, health thresholds and the dashboard’s range.
Questions about Calisto Signal
Sensors, GPS trackers, locks, card readers, panels, cameras, meters, gateways, fitness hardware and WiFi access points, on one fleet, each judged online or offline by the same rule.
No. Your devices stay as they are, and nothing of Calisto’s runs on them; Signal reads what they report.
Each device is judged against your offline window, or twice its own reporting interval if that is longer. When one goes quiet your admins are told once, and once more when it is back.
Yes, for a sensor you watch for drift. It is read every hour from its own history, and your admins are told when it leaves its usual range or is on course for its critical band within the days you chose.
Your admins, through shipped rules in Automations that you can change, pause or add to. With Signal switched off, readings and alerts are still recorded and nobody is told, except about a person’s SOS.
Home, the alerts, the devices and the incidents open with no signal on a phone Signal has been used on. A reported incident, a task or an acknowledgement is held and sent once the connection returns.
It is included with any Ops app and has no price of its own. An app it works with, such as Dispatch for maintenance tasks, is priced in that app.
