Calisto Inbox
Answer every chat your customers send you from one list.
WhatsApp, text, Instagram, Messenger, TikTok and your website chat, on your own accounts. Each conversation opens beside what that customer has booked and bought.
full-day.jpgWanjiru BakesNairobiAll Accounts3 unread conversations
AOAkinyi Otieno4mCan the cake say “Happy 30th Baraka”?2
BMBrian Mwangi18mDo you deliver to Karen on Sunday?1
GWGrace Wambui1hPaid the deposit by M-Pesa just now
KOKevin Odhiambo2hHow many people does the 3 kg cake serve?1
FNFaith NjeriYesterdayThank you, the kids loved it!
Ericeira Surf LabEriceiraAll Accounts3 unread conversations
ESEmma SchulznowAre tomorrow’s waves ok for beginners?1
RARui Almeida12mCan we book the 5-day course in July?2
NPNoah Peeters40mDo you rent wetsuits in size S?
ICInês Carvalho1hRunning 10 minutes late, sorry!
LMLucas Martin3hIs there a family discount?1
Hana Flower StudioSeoulAll Accounts3 unread conversations
PJPark Jiwoo6mPeonies for Saturday, still possible?1
LMLee Minseo25mThe bouquet arrived, it is perfect
CYChoi Yuna1hDo you do weekly office flowers?1
JHJung Hoon2hPlease add a card: “Happy anniversary”1
KSKang SeoyeonYesterdayCan I pick up at 6 instead?
Tostadero MorenoBogotáAll Accounts3 unread conversations
CRCamila Rojas3m2 kg of Huila, medium roast, please1
CLCafé Las Aguas22mCan we move our order to Thursday?2
SGSantiago Gómez1hDo you sell the Chemex filters?
LPLaura Patiño2hIs the tasting on Saturday open?1
FCFelipe CastroYesterdayReceived, thanks Andrés!
Hackney InkLondonAll Accounts2 unread conversations
ABAmara Bello8mCould the fern go a bit higher on the arm?1
THTom Hughes30mHealing well, photo attached
PSPriya Shah1hDo you have a slot in March?1
CRCallum Reid4hDeposit sent for the 14th
ZCZoe ClarkeYesterdayLoved the time-lapse!
Kadıköy SeramikIstanbulAll Accounts3 unread conversations
DKDeniz Kaya5mIs the blue set of six back in stock?1
MAMert Aydın20mCan you ship to İzmir?1
ZAZeynep Arslan1hAre there seats in Sunday’s wheel class?
CÖCan Öztürk3hOrder for the café: 40 cups2
APAyşe PolatYesterdayPicked it up, thank you!
Wanjiru BakesNairobiAll Accounts3 unread conversations
AOAkinyi Otieno4mCan the cake say “Happy 30th Baraka”?2
BMBrian Mwangi18mDo you deliver to Karen on Sunday?1
GWGrace Wambui1hPaid the deposit by M-Pesa just now
KOKevin Odhiambo2hHow many people does the 3 kg cake serve?1
FNFaith NjeriYesterdayThank you, the kids loved it!
Ericeira Surf LabEriceiraAll Accounts3 unread conversations
ESEmma SchulznowAre tomorrow’s waves ok for beginners?1
RARui Almeida12mCan we book the 5-day course in July?2
NPNoah Peeters40mDo you rent wetsuits in size S?
ICInês Carvalho1hRunning 10 minutes late, sorry!
LMLucas Martin3hIs there a family discount?1
Hana Flower StudioSeoulAll Accounts3 unread conversations
PJPark Jiwoo6mPeonies for Saturday, still possible?1
LMLee Minseo25mThe bouquet arrived, it is perfect
CYChoi Yuna1hDo you do weekly office flowers?1
JHJung Hoon2hPlease add a card: “Happy anniversary”1
KSKang SeoyeonYesterdayCan I pick up at 6 instead?
Tostadero MorenoBogotáAll Accounts3 unread conversations
CRCamila Rojas3m2 kg of Huila, medium roast, please1
CLCafé Las Aguas22mCan we move our order to Thursday?2
SGSantiago Gómez1hDo you sell the Chemex filters?
LPLaura Patiño2hIs the tasting on Saturday open?1
FCFelipe CastroYesterdayReceived, thanks Andrés!
Hackney InkLondonAll Accounts2 unread conversations
ABAmara Bello8mCould the fern go a bit higher on the arm?1
THTom Hughes30mHealing well, photo attached
PSPriya Shah1hDo you have a slot in March?1
CRCallum Reid4hDeposit sent for the 14th
ZCZoe ClarkeYesterdayLoved the time-lapse!
Kadıköy SeramikIstanbulAll Accounts3 unread conversations
DKDeniz Kaya5mIs the blue set of six back in stock?1
MAMert Aydın20mCan you ship to İzmir?1
ZAZeynep Arslan1hAre there seats in Sunday’s wheel class?
CÖCan Öztürk3hOrder for the café: 40 cups2
APAyşe PolatYesterdayPicked it up, thank you!
Wanjiru BakesNairobiAll Accounts3 unread conversations
AOAkinyi Otieno4mCan the cake say “Happy 30th Baraka”?2
BMBrian Mwangi18mDo you deliver to Karen on Sunday?1
GWGrace Wambui1hPaid the deposit by M-Pesa just now
KOKevin Odhiambo2hHow many people does the 3 kg cake serve?1
FNFaith NjeriYesterdayThank you, the kids loved it!
Ericeira Surf LabEriceiraAll Accounts3 unread conversations
ESEmma SchulznowAre tomorrow’s waves ok for beginners?1
RARui Almeida12mCan we book the 5-day course in July?2
NPNoah Peeters40mDo you rent wetsuits in size S?
ICInês Carvalho1hRunning 10 minutes late, sorry!
LMLucas Martin3hIs there a family discount?1
Hana Flower StudioSeoulAll Accounts3 unread conversations
PJPark Jiwoo6mPeonies for Saturday, still possible?1
LMLee Minseo25mThe bouquet arrived, it is perfect
CYChoi Yuna1hDo you do weekly office flowers?1
JHJung Hoon2hPlease add a card: “Happy anniversary”1
KSKang SeoyeonYesterdayCan I pick up at 6 instead?
Tostadero MorenoBogotáAll Accounts3 unread conversations
CRCamila Rojas3m2 kg of Huila, medium roast, please1
CLCafé Las Aguas22mCan we move our order to Thursday?2
SGSantiago Gómez1hDo you sell the Chemex filters?
LPLaura Patiño2hIs the tasting on Saturday open?1
FCFelipe CastroYesterdayReceived, thanks Andrés!
Hackney InkLondonAll Accounts2 unread conversations
ABAmara Bello8mCould the fern go a bit higher on the arm?1
THTom Hughes30mHealing well, photo attached
PSPriya Shah1hDo you have a slot in March?1
CRCallum Reid4hDeposit sent for the 14th
ZCZoe ClarkeYesterdayLoved the time-lapse!
Kadıköy SeramikIstanbulAll Accounts3 unread conversations
DKDeniz Kaya5mIs the blue set of six back in stock?1
MAMert Aydın20mCan you ship to İzmir?1
ZAZeynep Arslan1hAre there seats in Sunday’s wheel class?
CÖCan Öztürk3hOrder for the café: 40 cups2
APAyşe PolatYesterdayPicked it up, thank you!
Wanjiru BakesNairobiAll Accounts3 unread conversations
AOAkinyi Otieno4mCan the cake say “Happy 30th Baraka”?2
BMBrian Mwangi18mDo you deliver to Karen on Sunday?1
GWGrace Wambui1hPaid the deposit by M-Pesa just now
KOKevin Odhiambo2hHow many people does the 3 kg cake serve?1
FNFaith NjeriYesterdayThank you, the kids loved it!
Ericeira Surf LabEriceiraAll Accounts3 unread conversations
ESEmma SchulznowAre tomorrow’s waves ok for beginners?1
RARui Almeida12mCan we book the 5-day course in July?2
NPNoah Peeters40mDo you rent wetsuits in size S?
ICInês Carvalho1hRunning 10 minutes late, sorry!
LMLucas Martin3hIs there a family discount?1
Hana Flower StudioSeoulAll Accounts3 unread conversations
PJPark Jiwoo6mPeonies for Saturday, still possible?1
LMLee Minseo25mThe bouquet arrived, it is perfect
CYChoi Yuna1hDo you do weekly office flowers?1
JHJung Hoon2hPlease add a card: “Happy anniversary”1
KSKang SeoyeonYesterdayCan I pick up at 6 instead?
Tostadero MorenoBogotáAll Accounts3 unread conversations
CRCamila Rojas3m2 kg of Huila, medium roast, please1
CLCafé Las Aguas22mCan we move our order to Thursday?2
SGSantiago Gómez1hDo you sell the Chemex filters?
LPLaura Patiño2hIs the tasting on Saturday open?1
FCFelipe CastroYesterdayReceived, thanks Andrés!
Hackney InkLondonAll Accounts2 unread conversations
ABAmara Bello8mCould the fern go a bit higher on the arm?1
THTom Hughes30mHealing well, photo attached
PSPriya Shah1hDo you have a slot in March?1
CRCallum Reid4hDeposit sent for the 14th
ZCZoe ClarkeYesterdayLoved the time-lapse!
Kadıköy SeramikIstanbulAll Accounts3 unread conversations
DKDeniz Kaya5mIs the blue set of six back in stock?1
MAMert Aydın20mCan you ship to İzmir?1
ZAZeynep Arslan1hAre there seats in Sunday’s wheel class?
CÖCan Öztürk3hOrder for the café: 40 cups2
APAyşe PolatYesterdayPicked it up, thank you!
Wanjiru BakesNairobiAkinyi OtienoWhatsApp0:521.5×Hide TranscriptHi Wanjiru, for Saturday we need the chocolate one, three kilos, and can it say Happy 30th Baraka in gold?09:24Yes! Gold lettering on chocolate, ready Saturday at 11.09:24
Ola Kowalska BridalWarsawZuzanna WójcikInstagramCould you send a photo of the lace sleeves on a bride?14:06
Here they are on Saturday’s bride. Yours would have the same lace.14:06😍
Here they are on Saturday’s bride. Yours would have the same lace.14:06😍Physio Lena FischerZürichAnna MeierWeb ChatEmail: anna.meier@bluewin.chDo you have a slot this week for a stiff neck?08:41Thursday at 07:30 or Friday at 12:00. Shall I book one?08:41
Baan Ploy CookingBangkokMint ChaiyapornTikTokSaw your green curry video! Is there a class on Sunday?16:12Sunday 10:00 has four seats left. Want two?16:12
Maple Dog WalksTorontoOwen PatelCalistoBiscuit loved the trail walk today 🐶17:48She was a star. Same time Thursday?17:48
Casa Brisa Las TerrenasLas TerrenasClaire DuboisOTA · Casa Brisa Las TerrenasBooking Context5 nights · 4 guestsWe land at 21:00, is a late check-in ok?11:30Of course. The lockbox code comes the morning you arrive.11:30
Wanjiru BakesNairobiAkinyi OtienoWhatsApp0:521.5×Hide TranscriptHi Wanjiru, for Saturday we need the chocolate one, three kilos, and can it say Happy 30th Baraka in gold?09:24Yes! Gold lettering on chocolate, ready Saturday at 11.09:24
Ola Kowalska BridalWarsawZuzanna WójcikInstagramCould you send a photo of the lace sleeves on a bride?14:06Here they are on Saturday’s bride. Yours would have the same lace.14:06😍
Here they are on Saturday’s bride. Yours would have the same lace.14:06😍Physio Lena FischerZürichAnna MeierWeb ChatEmail: anna.meier@bluewin.chDo you have a slot this week for a stiff neck?08:41Thursday at 07:30 or Friday at 12:00. Shall I book one?08:41
Baan Ploy CookingBangkokMint ChaiyapornTikTokSaw your green curry video! Is there a class on Sunday?16:12Sunday 10:00 has four seats left. Want two?16:12
Maple Dog WalksTorontoOwen PatelCalistoBiscuit loved the trail walk today 🐶17:48She was a star. Same time Thursday?17:48
Casa Brisa Las TerrenasLas TerrenasClaire DuboisOTA · Casa Brisa Las TerrenasBooking Context5 nights · 4 guestsWe land at 21:00, is a late check-in ok?11:30Of course. The lockbox code comes the morning you arrive.11:30
Wanjiru BakesNairobiAkinyi OtienoWhatsApp0:521.5×Hide TranscriptHi Wanjiru, for Saturday we need the chocolate one, three kilos, and can it say Happy 30th Baraka in gold?09:24Yes! Gold lettering on chocolate, ready Saturday at 11.09:24
Ola Kowalska BridalWarsawZuzanna WójcikInstagramCould you send a photo of the lace sleeves on a bride?14:06Here they are on Saturday’s bride. Yours would have the same lace.14:06😍
Here they are on Saturday’s bride. Yours would have the same lace.14:06😍Physio Lena FischerZürichAnna MeierWeb ChatEmail: anna.meier@bluewin.chDo you have a slot this week for a stiff neck?08:41Thursday at 07:30 or Friday at 12:00. Shall I book one?08:41
Baan Ploy CookingBangkokMint ChaiyapornTikTokSaw your green curry video! Is there a class on Sunday?16:12Sunday 10:00 has four seats left. Want two?16:12
Maple Dog WalksTorontoOwen PatelCalistoBiscuit loved the trail walk today 🐶17:48She was a star. Same time Thursday?17:48
Casa Brisa Las TerrenasLas TerrenasClaire DuboisOTA · Casa Brisa Las TerrenasBooking Context5 nights · 4 guestsWe land at 21:00, is a late check-in ok?11:30Of course. The lockbox code comes the morning you arrive.11:30
Wanjiru BakesNairobiAkinyi OtienoWhatsApp0:521.5×Hide TranscriptHi Wanjiru, for Saturday we need the chocolate one, three kilos, and can it say Happy 30th Baraka in gold?09:24Yes! Gold lettering on chocolate, ready Saturday at 11.09:24
Ola Kowalska BridalWarsawZuzanna WójcikInstagramCould you send a photo of the lace sleeves on a bride?14:06Here they are on Saturday’s bride. Yours would have the same lace.14:06😍
Here they are on Saturday’s bride. Yours would have the same lace.14:06😍Physio Lena FischerZürichAnna MeierWeb ChatEmail: anna.meier@bluewin.chDo you have a slot this week for a stiff neck?08:41Thursday at 07:30 or Friday at 12:00. Shall I book one?08:41
Baan Ploy CookingBangkokMint ChaiyapornTikTokSaw your green curry video! Is there a class on Sunday?16:12Sunday 10:00 has four seats left. Want two?16:12
Maple Dog WalksTorontoOwen PatelCalistoBiscuit loved the trail walk today 🐶17:48She was a star. Same time Thursday?17:48
Casa Brisa Las TerrenasLas TerrenasClaire DuboisOTA · Casa Brisa Las TerrenasBooking Context5 nights · 4 guestsWe land at 21:00, is a late check-in ok?11:30Of course. The lockbox code comes the morning you arrive.11:30
Wanjiru BakesNairobiAll Accounts3 unread conversations
AOAkinyi Otieno4mCan the cake say “Happy 30th Baraka”?2
BMBrian Mwangi18mDo you deliver to Karen on Sunday?1
GWGrace Wambui1hPaid the deposit by M-Pesa just now
KOKevin Odhiambo2hHow many people does the 3 kg cake serve?1
FNFaith NjeriYesterdayThank you, the kids loved it!
Ericeira Surf LabEriceiraAll Accounts3 unread conversations
ESEmma SchulznowAre tomorrow’s waves ok for beginners?1
RARui Almeida12mCan we book the 5-day course in July?2
NPNoah Peeters40mDo you rent wetsuits in size S?
ICInês Carvalho1hRunning 10 minutes late, sorry!
LMLucas Martin3hIs there a family discount?1
Hana Flower StudioSeoulAll Accounts3 unread conversations
PJPark Jiwoo6mPeonies for Saturday, still possible?1
LMLee Minseo25mThe bouquet arrived, it is perfect
CYChoi Yuna1hDo you do weekly office flowers?1
JHJung Hoon2hPlease add a card: “Happy anniversary”1
KSKang SeoyeonYesterdayCan I pick up at 6 instead?
Tostadero MorenoBogotáAll Accounts3 unread conversations
CRCamila Rojas3m2 kg of Huila, medium roast, please1
CLCafé Las Aguas22mCan we move our order to Thursday?2
SGSantiago Gómez1hDo you sell the Chemex filters?
LPLaura Patiño2hIs the tasting on Saturday open?1
FCFelipe CastroYesterdayReceived, thanks Andrés!
Hackney InkLondonAll Accounts2 unread conversations
ABAmara Bello8mCould the fern go a bit higher on the arm?1
THTom Hughes30mHealing well, photo attached
PSPriya Shah1hDo you have a slot in March?1
CRCallum Reid4hDeposit sent for the 14th
ZCZoe ClarkeYesterdayLoved the time-lapse!
Kadıköy SeramikIstanbulAll Accounts3 unread conversations
DKDeniz Kaya5mIs the blue set of six back in stock?1
MAMert Aydın20mCan you ship to İzmir?1
ZAZeynep Arslan1hAre there seats in Sunday’s wheel class?
CÖCan Öztürk3hOrder for the café: 40 cups2
APAyşe PolatYesterdayPicked it up, thank you!
Wanjiru BakesNairobiAkinyi OtienoWhatsApp0:521.5×Hide TranscriptHi Wanjiru, for Saturday we need the chocolate one, three kilos, and can it say Happy 30th Baraka in gold?09:24Yes! Gold lettering on chocolate, ready Saturday at 11.09:24
Ola Kowalska BridalWarsawZuzanna WójcikInstagramCould you send a photo of the lace sleeves on a bride?14:06Here they are on Saturday’s bride. Yours would have the same lace.14:06😍
Here they are on Saturday’s bride. Yours would have the same lace.14:06😍Physio Lena FischerZürichAnna MeierWeb ChatEmail: anna.meier@bluewin.chDo you have a slot this week for a stiff neck?08:41Thursday at 07:30 or Friday at 12:00. Shall I book one?08:41
Baan Ploy CookingBangkokMint ChaiyapornTikTokSaw your green curry video! Is there a class on Sunday?16:12Sunday 10:00 has four seats left. Want two?16:12
Maple Dog WalksTorontoOwen PatelCalistoBiscuit loved the trail walk today 🐶17:48She was a star. Same time Thursday?17:48
Casa Brisa Las TerrenasLas TerrenasClaire DuboisOTA · Casa Brisa Las TerrenasBooking Context5 nights · 4 guestsWe land at 21:00, is a late check-in ok?11:30Of course. The lockbox code comes the morning you arrive.11:30
Calisto Inbox
Your own customer conversations, on every channel
Your accounts, the shared inboxes you answer and the texts between Calisto numbers, in one place.
Conversations
Every account, sorted your way.
Accounts
Each network you answer on.
Replies
Files, voice, stickers and later.
Texts Over Calisto
Between two Calisto numbers.
Who Wrote
Their records beside the chat.
Shared Inboxes
A business’s lines, beside yours.
On a Phone
With or without a signal.
Conversations
Work every account’s conversations from one list
Every account’s conversations in one list, or one account on its own. Put a conversation away until later, close it when it is done, and narrow the list to what is unread, waiting on you, or on one channel.
Inbox9 unread conversationsSearch ConversationsFilterSort
FAFatima Al MansoorinowLike this one from your reel. How much is the deposit?2
ARAisha Rahman6mNoor Henna Studio · @noorhennastudio on InstagramIs the Arabic design from your reel free for Eid morning?1
PNPriya Nair18mHow long does the stain last on the palms?1
MHMariam Haddad41mNoor Henna Studio on FacebookBooking for six bridesmaids on the 21st please2
SKSara Khoury1hDo you come to Jumeirah Village Circle?1
HAHessa Al Suwaidi2hRunning ten minutes late, so sorry!1
LALayla Ahmed3hThe colour came out so dark, thank you 💛1
RBReem BarakatYesterdayNoor Henna Studio · @noorhennastudio on InstagramSee you Saturday at 11
Fatima Al MansooriWhatsAppClose
TodaySalam Noor! My mehndi night is this Thursday 🌸3:02 PMCan you do both hands and feet? Full bridal, up to the elbows.3:03 PMMabrook Fatima! Yes, full bridal hands and feet takes about four hours. I can start at 4 PM at your home.3:10 PM❤️3:12 PMLike this one from your reel. How much is the deposit?3:12 PM
The deposit is AED 500, and the rest on the night.
Pin, Mute and Low Priority
Your own, never the conversation’s. A pinned chat stays on top, a muted one sends no notice, and Low Priority keeps one out of the Inbox until you move it back.
Unanswered
Every chat where the customer wrote last, counted in the rail like every other view.
Unanswered5 unread conversationsInboxUnreadUnansweredSnoozedLow PrioritySearch ConversationsFilterSort
OJOh Jiyeon3mHana Flower Studio · @hanaflowerstudio on InstagramCan I get a bouquet of white peonies for Saturday?1
LSLee Seojun17mIs same-day delivery to Gangnam possible today?1
CMChoi Minji48mWhich flowers last longest on an office desk?1
JHJung Haeun1hHana Flower Studio · @hanaflowerstudio on InstagramDo you still have the pastel box from your last post?1
KDKang Doyun2hHana Flower Studio on FacebookCan the card say “Happy 10th, Sora”?1
YSYoon Seoyeon4hFor my mother’s 60th, around ₩150,000, can you do it?
HJHan JiminYesterdayHana Flower Studio · @hanaflowerstudio on InstagramAre you open over Chuseok?
Snooze
Put a conversation away for an hour, until tomorrow morning or until next week, and it comes back to the Inbox on its own.
Several at Once
Check several conversations and close, snooze, mark read, label or archive them together.
Inbox4 unread conversations3 SelectedClear Selection
CPChloe Papadopoulos5mIs my Brompton ready to pick up?1
JNJosh Nguyen22mCheers Liam, rides like new 👌
MTMia Thompson40mFitzroy Bike Repair · @fitzroybikerepair on InstagramDo you service e-bikes with a mid-drive motor?1
SWSam Walsh1hThanks! Paid the invoice just now
RFRuby Fitzgerald2hGot it, see you Thursday
ASArjun Singh3hCan you true a wheel the same day?1
ZMZoe MartinYesterdayQuote for a full tune-up before the Great Vic ride?1
Filter and Sort
Narrow the list to one channel, and sort it newest first or most urgent first.
Inbox5 unread conversations
Search ConversationsWhatsAppMost Urgent First
ChannelAll ChannelsWhatsAppSMSInstagramMessengerTikTokWeb ChatOTAReviewsWhatsApp (Personal)VoiceInstagram CommentsFacebook CommentsInstagram Mentions
LMLerato Mokoena9mMy 10:00 knotless is tomorrow and I’m sick, can we move it?2
NDNomvula Dlamini1hThe braids at the front are pulling, it really hurts1
ZKZanele Khumalo22mDo I bring my own hair for the boho braids?1
PMPalesa Molefe2hCan you fit my daughter in before school opens?1
BNBusi Ndlovu4mSending the deposit now, R300 for Saturday1
KSKea Sithole3hThank you sisi, I love them 😍
AZAyanda ZuluYesterdayWhat time do you open on Saturday?
Labels
The one tag system Mail, Voice and Live sort by, on any conversation, each Label a view of its own.
First fitting3 unread conversationsInboxFirst fittingFinal fittingAlterationsVeilsSearch ConversationsFilterSort
ZNZuzanna Nowak8mOla Kowalska Bridal · @olakowalska.bridal on InstagramCan my mum and sister come to the first fitting?1
NWNatalia Wiśniewska35mIs Thursday at 17:00 still free for me?1
JKJulia Kamińska1hWhat should I wear under the dress for the fitting?1
WLWeronika Lewandowska3hOla Kowalska Bridal · @olakowalska.bridal on InstagramI booked for the 14th, see you then!
AZAleksandra ZielińskaYesterdayDo I bring the shoes I will wear on the day?
MSMaja SzymańskaMonThank you, the lace sample is perfect
Search
The words in any message, narrowed to what you sent or received, and to images, videos, links or files.
InboxBodrumFilterSort
Sent or ReceivedSentReceivedAny MessageImagesVideosLinksFiles
Conversations
BEBodrum Ev Otel2hCan you make 40 breakfast plates in your green glaze?
LBLokanta BodrumTueLoved the serving bowls at the Kadıköy market
In Messages14
SYSelin Yıldız25mCan you ship the teapot set to Bodrum before the 20th?
EKEmre Koç3hWe are in Bodrum until Sunday, collect on Monday?
BŞBurcu ŞahinYesterdayDoes the Bodrum shop still stock your mugs?
HAHakan AksoyMonThe plates arrived in Bodrum without a single chip 👏
Keys
j and k move, Enter opens, e closes, u marks read or unread, r replies, n starts a new one, / searches, and ? lists them.
Inbox5 unread conversationsSearch ConversationsFilterSort
HGHannah Goldberg2mBiscuit has a vet visit at 3, can you walk him at 1 instead?1
RMRavi Mehta19mSpare key is under the blue planter1
STSophie Tremblay44mMaple Dog Walks · @mapledogwalks on InstagramDo you take puppies under six months?1
MBMarcus Brown2hThanks for the photos from the Don Valley trail!
EWEmily Wong3hCan we add Fridays from next week?1
DKDaniel KowalczykYesterdayLuna is on new food, I left it by the door
Hannah GoldbergText MessageClose
TodayHi Maya! Biscuit has a vet visit at 3.9:51 AMCan you walk him at 1 instead of 2:30 today?9:52 AM
Text Message
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- Show keyboard shortcutsShift+?
Delete Chat
One of your own conversations deleted for good with the files said in it, unless a file has a place elsewhere or a hold keeps it.
Inbox3 unread conversationsSearch ConversationsFilterSort
JBJonas Baumann6mWrong chat, sorry! That photo was meant for my brother
SMSarah Meier28mIs the 7:30 slot on Wednesday still open?1
LHLukas Huber1hThe knee feels much better after the exercises1
NKNina Keller3hCan my health insurer get the receipt directly?
MBMarco BianchiYesterdaySee you Thursday at 18:00
Jonas BaumannWhatsAppClose
Today10:41Here are the holiday photos from Engelberg!10:41Wrong chat, sorry! That photo was meant for my brother10:43
Message Jonas…
Delete Chat?
The chat and every message in it are deleted for good, with the files it carried, unless a file has a place elsewhere or a hold keeps it.
CancelDelete
Accounts
Connect the accounts your customers already write to
Add each account your customers write to, and see which are connected. Each keeps its own folders and unread count, and one its network signs out says so, with Reconnect beside it.
Inbox5 unread conversationsSearch ConversationsFilterSort
IFInês Ferreira4mIs there room in Saturday’s 9:00 beginners’ lesson?1
JBJonas Becker20mDo you rent 7’6 mini mals for the week?1
MSMarta Sousa1hRunning 10 minutes late, start without me!1
LMLucie Moreau2hEriceira Surf Lab on FacebookCan my kids (9 and 12) join the family lesson?1
DdDaan de Vries3hThanks Tiago, best session of the trip 🤙
SLSara LindqvistYesterdayDo you pick up from the bus stop in Ericeira?
Inês FerreiraWhatsAppClose
TodayOlá Tiago! Is there room in Saturday’s 9:00 beginners’ lesson?10:12We are two, both first time on a board.10:13
Message Inês…
Add Account
Add a messaging account. Its conversations arrive in your Inbox, beside every other account you add.
WhatsAppActiveA business number, or your own WhatsApp Business app number kept on your phone.OpenPhone numberActiveA Calisto number: its calls and its texts are one line.OpenInstagram DMsNeeds reconnectingInstagram direct messages, answered here.ReconnectMessengerActiveFacebook Messenger for your business page.OpenTikTok DMsNot connectedDirect messages to your TikTok business account.ConnectWebsite chatActiveA chat widget on your own website.OpenOTA guest messagesNot connectedGuest messages from the booking platforms you list on.ConnectShared InboxA business line your team answers with Calisto Threads, beside your own accounts.
A business number, or your own number kept live in the WhatsApp Business app at the same time, with your recent chats and contacts brought in.
+57 310 448 22904 unread conversationsSearch ConversationsFilterSort
CUCafé Usaquén8mFive kilos of the Huila for Friday, same grind as always2
VRValentina Ríos1hCan I collect the gift box at the roastery today?1
PLPanadería La Esquina3hInvoice received, paying this afternoon
JOJulián OrtegaYesterdayWhich one is less acidic, Nariño or Tolima?1
HCHotel Casa MedinaYesterdayOur guests love the welcome bags ☕
CHCamilo HerreraMonDo you ship to Medellín?1
All the Ways to Add an AccountWhatsAppWhatsApp connected: +57 310 448 2290.Connected numbers+57 310 448 2290Personal line: stays on your phoneConnect another numberA business numberA number used only for your business. It lives here, and your whole team can answer it.Keep WhatsApp on your phoneAlready use the WhatsApp Business app? Keep it on your phone and answer here too. Your recent chats and contacts are copied in.Connect My Phone’s Number
Replies
Answer with words, files, a voice message or a sticker
A file goes as itself where the channel takes one, a voice message records in the composer, and GIFs and stickers are offered where the customer’s app shows them. Start a conversation on text or WhatsApp, or schedule one message for later.
Inbox2 unread conversationsSearch ConversationsFilterSort
SLSophie LaurentnowLéo is so excited. Can you send the sizes and the plan?
JWJonas Weber6mEriceira Surf Lab · @ericeirasurflab on InstagramDo you rent boards for the whole week?2
ICInês Carvalho22mCan we move my lesson to 10:00?1
MRMateo Ruiz1hIs there parking near Ribeira d’Ilhas?
HBHannah Becker3hThanks! The kids’ camp is booked.
LWLiam WalshYesterdayThe photos from today are amazing
CNClara NunesYesterdayEriceira Surf Lab · @ericeirasurflab on InstagramDo you teach in Portuguese too?
Sophie LaurentWhatsAppClose
Hi Tiago! The 3-day beginner course for me and my son Léo (11), please. Do you have wetsuits his size?09:12Yes, kids’ wetsuits from age 8! We start Saturday 09:30 at Foz do Lizandro.09:15GIF09:1609:16Léo is so excited. Can you send the sizes and the plan?09:17
wetsuit-sizes.jpg3-day-course-plan.pdfHere are the wetsuit sizes and the plan for Saturday 🌊
Reactions Both Ways
Park JiwooHana Flower Studio · @hanaflowerstudio on InstagramClose
TodayHi! Could you make a peony bouquet for my mum’s 60th? Pink and white, ready Friday at 17:00.14:02❤️Happy birthday to her! Pink and white peonies, ready Friday 17:00. ₩85,000, paid when you pick it up.14:06🙏That’s exactly it 😍14:09
Message Jiwoo…
Your reaction reaches the customer’s WhatsApp, Messenger or Instagram, and theirs lands on the message they reacted to.
WhatsApp’s 24 Hours
Emma JohanssonWhatsAppClose
YesterdayHi Ploy, we loved the class! Do you run the market tour next week too?08:05Thank you Emma! Yes, every Tuesday and Friday at 08:00.08:20Great, I’ll check with my sister and let you know.08:24
Choose an approved template
Approved Templates
More than a day has passed since their last message. WhatsApp only delivers an approved template now; it re-opens the conversation when they reply.
Search Templatesmarket_tour_inviteen · +66 81 418 2207Hi {{1}}, our Khlong Toei market tour runs on {{2}} at 08:00. Reply YES to save {{3}} places.class_reminderen · +66 81 418 2207Hi {{1}}, a reminder that your {{2}} class is on {{3}} at {{4}}. Meet us at Baan Ploy, Soi Ari 4.booking_confirmeden · +66 81 418 2207Thanks {{1}}! Booking {{2}} is confirmed for {{3}}. See you in the kitchen.payment_receiveden · +66 81 418 2207Hi {{1}}, we received {{2}} for booking {{3}}. Thank you!class_moveden · +66 81 418 2207Hi {{1}}, your {{2}} class has moved to {{3}}. Reply here if the new time does not suit you.review_requesten · +66 81 418 2207Hi {{1}}, thank you for cooking with us! Would you share a few words about your class?Once the window closes, only the templates Meta approved for that number are offered. Make them in Inbox, and WhatsApp reviews each one before it can be sent.
Voice Messages
Achieng OtienoWhatsAppClose
TodayHi Achieng! The two-tier vanilla cake for Saturday is booked. Pick-up at 14:00.10:310:481.5×Hide TranscriptHi Wanjiru, it’s Achieng. Can we do three tiers instead of two, vanilla and passion fruit, with Happy 30th Kevin on top? I’ll still pick up at two.10:410:2110:44
0:07Slide to cancel
Record one in the composer. Theirs play at the speed you choose, with a transcript automatically, when you ask, or never.
Scheduled
ScheduledMessages you scheduled to go out later, each in its own conversation.New Scheduled Message
Pending6Sent38FailedAll44
Jonas Meier Pending+41 79 512 33 08 · Mi., 11.11., 18:00EditCancelHi Jonas, a reminder of your physio session tomorrow at 08:00, Seefeldstrasse 41.
Sarah Brunner Pending+41 76 448 20 11 · Do., 12.11., 07:30EditCancelYour knee exercises for this week are in the PDF I sent. See you Thursday!
Marco Rossi Pending+41 79 330 18 92 · Fr., 13.11., 09:00EditCancelHi Marco, your invoice of CHF 140.00 for October is due on Friday.
Anna Keller Pending+41 78 902 44 61 · Sa., 14.11., 08:00EditCancelHappy birthday Anna! A 15-minute check-up is on me this month.
Luca Steiner Pending+41 77 615 09 37 · So., 15.11., 10:00EditCancelHi Luca, how is the shoulder after week two? Reply 1 to 10 for the pain.
Nina Weber Pending+41 79 284 51 70 · Mo., 16.11., 17:00EditCancelPlease bring your MRI images to Monday’s session.
A message queued for the time you choose, sent once, and cancellable until it goes.
My Replies
Fatima RahmanWhatsAppClose
Hi Noor, I’m getting married on 6 December. Do you do bridal henna at home?19:20
Search templates...Bridal henna at homeHi Fatima! Yes, I come to you for bridal henna. Hands and feet take 4 to 5 hours, and I bring everything.Bridal packageFatima, the bridal package is hands to the elbow and feet to the ankle, AED 1,200.00.Hold your dateFatima, a deposit of AED 300.00 holds your date. I’ll send the link.AftercareFatima, keep the paste on for 6 to 8 hours, and keep it dry for the first day.This season’s designsFatima, here are this season’s designs. Pick two you love and I’ll blend them.Studio hoursThe studio in Al Barsha is open 10:00 to 21:00, Saturday to Thursday./
The answers you give every week, written once and picked in the composer, or by typing /, with the customer’s name filled in.
Forward
Chloe NguyenWhatsAppClose
TodayHi Liam, is the Saturday shop ride still on?16:0242 km16:05Saturday shop ride: 07:00 from the shop, 42 km to Kew and back, coffee at the end.16:05
Message Chloe…
Forward To…
Search ConversationsJosh PatelCan you true my back wheel this week?10/11Aisha KarimIs the Saturday ride beginner friendly?10/11Ben MurphyThanks mate, it rides like new9/11Georgia LaneDo you stock 28 mm tyres?8/11Sam WhitfieldPicked it up, cheers!7/11Tom FraserWhat time do you open on Sunday?5/11
Send a message on to another of your conversations.
Find in a Conversation
Selin AksoyKadıköy Seramik · @kadikoyseramik on InstagramClose
Hi Elif! I saw the blue glaze plates on your page. Do you make a dinner set for six?11:20Hi Selin! Six plates, six bowls and a serving platter. The cobalt glaze takes two firings, so about three weeks.11:34Could the bowls be in the sand glaze instead?11:41Of course, cobalt plates with sand glaze bowls look lovely together. The set is ₺9.800,00.11:45
Message Selin…
Find a word in one conversation, then search all of its history.
Away Reply
Your away reply is on.Away ReplyThanks for your message! I’m in the studio with a client right now. I’ll reply after 19:00, or first thing tomorrow.Sent once to a customer who writes to one of your own lines outside your hours. Leave it empty to send nothing.SaveYour hours: outside them, your away reply is sent.Business HoursMonClosedTue11:00 to 19:00Wed11:00 to 19:00Thu11:00 to 20:00Fri11:00 to 20:00Sat10:00 to 18:00SunClosed
AutomationsAway message outside business hoursWhenA message arrives on one of your own accountsOnly ifIt is outside your hoursThenSend your away reply, once each time you are away
Your own words, sent once to a conversation each time you are away, as an Automations rule you can see and switch off.
Texts Over Calisto
Text another Calisto number the way phones text each other
When both numbers are Calisto users’ own, the text travels over Calisto instead of the carrier, in the same conversation, and the header says Calisto. Anyone else is texted through the carrier, and the header says Text Message.
Inbox1 unread conversationSearch ConversationsFilterSort
PRPriya RamannowShe looks so happy! Thank you
DODaniel Okafor12mPerfect, thank you!
STSophie Tremblay40mSending the door code now
MBMarco Bianchi2hMaple Dog Walks · @mapledogwalks on InstagramDo you take puppies under 6 months?2
HLHannah Lee5hBooked the Friday pack walk!
EBEthan BrooksYesterdayThanks, he slept all evening
OMOlivia MartinYesterdaySame time next week?
Priya RamanCalistoClose
TodayMorning Maya! Biscuit is ready by the door 🐶08:12On my way, there in 10.08:1409:02She looks so happy! Thank you09:05❤️
Calisto Message
Daniel OkaforText MessageClose
TodayHi Maya, can you walk Pepper at 3 instead of 2 today?09:20Sure, 3:00 works. I’ll text when we’re back.09:24Perfect, thank you!09:25
Text Message
Typing and Read
Typing, then Delivered and Read once they have read it, while the reader shares read receipts, the one setting Equipo’s chats share.
Inbox1 unread conversationSearch ConversationsFilterSort
PRPriya RamannowYes! 12:00 for the hour walk. Same key under the plant pot?
DODaniel Okafor12mPerfect, thank you!
STSophie Tremblay40mSending the door code now
MBMarco Bianchi2hMaple Dog Walks · @mapledogwalks on InstagramDo you take puppies under 6 months?2
HLHannah Lee5hBooked the Friday pack walk!
EBEthan BrooksYesterdayThanks, he slept all evening
OMOlivia MartinYesterdaySame time next week?
Priya RamanCalistoClose
TodayHi Maya! Are you free to take Biscuit tomorrow?18:36Around 12 if you can18:37Yes! 12:00 for the hour walk. Same key under the plant pot?18:42Priya is typing
Calisto Message
Who Wrote
Open each conversation beside the customer’s record
The sender is matched to the business’s contact, and the panel beside the conversation shows their bookings, purchases, balances, memberships and access keys from the apps the business uses. Act on a record from the conversation, through that record’s own app.
Inbox3 unread conversationsSearch ConversationsFilterSort
SLSophie LaurentnowCan we move Saturday’s lesson to Sunday morning?2
JBJonas Becker14m@ericeirasurflab on InstagramDo you rent 7’6 mini mals for the week?1
ICInês Carvalho1hIs the kids camp full for next week?1
HOHannah Okoro2hEriceira Surf Lab on FacebookCan a group of six book a day together?
MRMateo Ruiz3hBoard is back at the shop 👍
LMLucas MoreauYesterdaySee you at Ribeira d’Ilhas at 8
CWClara WeissYesterdayThe photos from the lesson are amazing
Sophie LaurentWhatsAppClose
YesterdayThank you for today! Léa stood up on her third wave 🏄18:40She did brilliantly. Same board next time, it suits her.18:52TodayHi Tiago! The forecast for Saturday looks flat 😕09:02Can we move Saturday’s lesson to Sunday morning?09:03Sunday at 08:00 at Ribeira d’Ilhas is open. Shall I move it?09:06Yes please! And can my sister use my last lesson?09:07
Message Sophie…
Money, Only When Shared
A customer’s figures appear only when the business’s money settings share them with you; otherwise they read Not shared with you.
Marco BianchiWhatsApp · Sportzentrum AllmendClose
TodayMorning Lena, my knee feels much better after Thursday 🙌07:48Could I fit two more sessions in before the ski trip?07:49Of course. Tuesday 18:00 and Thursday 07:30 are free.07:55Both, please. See you Tuesday!07:56
Message Marco…
Withheld Details Stay Withheld
What the business’s privacy settings withhold is withheld in the list, the conversation, search and the export alike.
Conversations2 unread conversations
CCustomerKM3mIs the 9:00 temple ride still on in the rain?1
ECEmily CarterSY18m@kamocycletours on InstagramBooked! See you at the Demachiyanagi shop
CCustomerRT41mTwo adults and one child seat, please2
DWDaniel WuSY1h@kamocycletours on InstagramCould we start at 8:30 instead?
CCustomerKM2hDo you have e-bikes for the Arashiyama route?
Customer@kamocycletours on InstagramClose
Hello! Is the 9:00 temple ride still on in the rain?10:21Yes, we ride rain or shine and have ponchos for everyone ☔10:24Great, we will be there at 8:4510:26
Message Customer…
Take Action
Make a booking, a task, a deal or a ticket from the conversation, each in the app that keeps it.
Chloe NguyenWhatsAppClose
TodayHi Liam, my gears keep slipping on every hill 😩 Could you fit my bike in for a service this week?08:15Yes! Thursday at 9:00 works for a drop-off. A full service with a new chain is $189.08:21
Make BookingBook what was just discussedCreate TaskDispatch a job to the field teamCreate DealStart an opportunity for this contactCreate TicketPut the issue in the support queueSchedule a MeetingA video meeting with an invitation by emailMessage the TeamPost a line in a team channel
Message Chloe…
Call Them
Call the customer from the conversation, through Voice.
Priya ShahText Message
Hi Maya, Biscuit is limping a little after today’s walk16:02Did anything happen at the park?16:03
PSPriya Shah+1 647 829 331600:38MuteKeypadSpeakerHoldEnd Call
Files on the People
A file said in a conversation is kept in Depot on the people in it, beside their other files.
PeopleSASelin AydınContact+90 533 714 20 5823 items
All23Conversations6Calls3Meetings2Files9
glaze-colours-final.jpgContactFrom WhatsApp · 1.8 MB11:42
invoice-2026-114.pdfContactFrom WhatsApp · 214 KBYesterday
table-measurements.pngContactFrom Instagram · 640 KB07.11.2026
dinner-set-sketch.jpgContactFrom WhatsApp · 2.4 MB04.11.2026
mug-handle-options.heicContactFrom Instagram · 3.1 MB01.11.2026
delivery-address.pdfContactFrom Web Chat · 88 KB29.10.2026
commission-quote.pdfContactFiled in Depot · 156 KB26.10.2026
Merge Duplicates
Find the customer’s duplicate contacts and merge them into one.
Emma LindqvistWhatsAppClose
Hi Ploy! Is there space in Saturday’s Thai curry class?14:10Yes, two places left. Shall I hold one for you?14:16
Message Emma…
Merge Contacts
Duplicates for Emma Lindqvist
Found 5 potential duplicates. Select conversations to merge into the current thread. Messages will be transferred.
Emma LindqvistHighInstagram · @emma.cooks.abroadYesterdayEmma LindqvistHighText Message · +46 70 418 2290YesterdayEmma L.HighWeb Chat · emma.lindqvist@gmail.com06/11/2569EmmaMediumMessenger · Emma Lindqvist01/11/2569E. LindqvistLowWhatsApp · +66 81 774 031510/10/2569
CancelMerge 4
Export
A conversation downloaded as a file, with the details the business withholds left out.
CustomerWhatsAppClose
Hello, is there a Class 9 maths batch on Saturdays?09:12Yes, Saturdays 10:00 to 12:00 at the Andheri centre.09:15
TypeChannelSenderBody
InboundWhatsAppHello, is there a Class 9 maths batch on Saturdays?OutboundWhatsAppRohan MehtaYes, Saturdays 10:00 to 12:00 at the Andheri centre.Internal noteWhatsAppRohan MehtaElder sister already in our Class 11 batchInboundWhatsAppCan my son try one class first?OutboundWhatsAppAnanya IyerOf course, this Saturday’s class is a free trial.SystemWhatsAppTask createdInboundWhatsAppThank you, we will come at 9:45
On a Phone
Keep answering with no signal
Keep conversations on a device and read them offline. A message written with no signal waits in the conversation as Waiting to Send and goes once, when you are back.
Kept on this device · Nov 10, 6:18 AMRetry
TodayMorning Paolo! Are we still diving Balicasag at 7?06:12And can I rent a 5 mm wetsuit?06:13Yes! The boat leaves Alona Beach at 7 sharp. Your 5 mm wetsuit is ready, ₱350 for the day.06:20Waiting to SendDiscard
Message Hannah…
TodayMorning Paolo! Are we still diving Balicasag at 7?06:12And can I rent a 5 mm wetsuit?06:13Yes! The boat leaves Alona Beach at 7 sharp. Your 5 mm wetsuit is ready, ₱350 for the day.06:20Perfect, see you on the boat 🤿06:31
Message Hannah…
Kept on this device · Nov 10, 6:18 AMRetry
TodayMorning Paolo! Are we still diving Balicasag at 7?06:12And can I rent a 5 mm wetsuit?06:13Yes! The boat leaves Alona Beach at 7 sharp. Your 5 mm wetsuit is ready, ₱350 for the day.06:20Waiting to SendDiscard
Message Hannah…
LGLaura Gómez5mCan you grind 2 kg for espresso?1
Archive
CTCafé Tres Puertas22mMonday’s 10 kg of Huila is confirmed?2
JPJuan Pablo Ríos1hDo you ship to Medellín?
HCHotel Casa Dann2hInvoice received, thank you
MJMaría José Pinto3hIs the Geisha lot still available?
FAFelipe ArangoYesterdayPicking up at 4 pm
NHNatalia HerreraYesterdayThe Sierra Nevada beans were wonderful
Your conversations kept on this device, for reading with no connection.
Keep customer conversations on this deviceSwipe ActionsWhat a swipe across a conversation does on this device.
Swipe RightSnoozeSwipe LeftArchiveCompanion apps
Where Inbox touches everything else.
5 of these 7 connections are in your plan today; the others are their own apps.
Inbox
Voice
Mail
Connect
Equipo
Depot
Desk
Automations
Voice
A number on your own account texts here and calls in Voice, and Voice’s Messages are these same conversations.
Email is Mail’s, with the same Labels, and a customer’s emails sit on the same person as their chats.
Connect
Your chats, mail, calls and meetings by person, and one person’s chats on several networks read as one.
Equipo
Team chat is Equipo’s, drawn with the same message bubble; Inbox holds only customer conversations.
Depot
Every message is in the store Depot holds, read by person, and a chat’s files are kept on the person who sent them.
Desk
A business’s shared inboxes are Calisto Threads, set up and priced in Desk, and answered here beside your own.
Automations
Your away reply is a rule you can see and switch off, and every message received or sent can start one.
Pricing
No setup cost. Pay when you start using.
Your own customer conversations on every chat channel.
Calisto Inbox
No charge for the app. You pay for the numbers your lines use.
€9/number/mo
The app
No charge
Text messages you send
€0.13/message
Works better together
Inbox runs on its own. Every Interact app it sits beside is priced on its own too.
Priced per app
Mail
€4/mailbox/mo
Voice
No charge for the app
Live
€6/user/mo
Connect
Included with any Interact app
Every number on your account works for texts here and calls in Voice; a text between two Calisto numbers goes over Calisto. A line your team answers is Calisto Threads, priced on the Desk page.
Recommended for you
Works well together.
Calisto Voice
Calisto Mail
Calisto Connect
Included with any Interact app
Everyone you talk to, every way you talk, in one conversation, made of your seats in the apps underneath it.
Learn more →Comes with your seats in the apps below
Calisto Equipo
Included with your Account
Public and Private Hubs, group chats and direct messages, threads, voice and video, polls, approvals and the files each Hub keeps, with every member of the business in it.
Learn more →0Additional Cost
Calisto Depot
Calisto Desk
Calisto Automations
Calisto Ops
Rules that start from your Calisto apps, a schedule or a date and act across them all, every app’s automatic messages as rules, sequences that follow up until a person acts, and every run on record.
Learn more →€55/user/mo
Recommended for
The industries that run Inbox, and what each of them runs it for.
Hotels & ResortsGuest messaging
One thread per guest across email, WhatsApp and SMS.
Hotels & Resorts on Calisto →Serviced ApartmentsGuest & owner messaging
Guest and owner threads in one place.
Serviced Apartments on Calisto →Short-Term RentalsGuest messaging
Airbnb, Booking and WhatsApp threads together.
Short-Term Rentals on Calisto →Real Estate AgentsUnified inbox
Portal leads, WhatsApp and email in one thread.
Real Estate Agents on Calisto →Real Estate BrokersUnified inbox
Office-wide lead routing across channels.
Real Estate Brokers on Calisto →Property DevelopmentUnified inbox
Buyer and broker enquiries in one thread.
Property Development on Calisto →Coaching & TrainingUnified inbox
Client messages across every channel.
Coaching & Training on Calisto →Salons & BarbersUnified inbox
Client messages matched to the client record.
Salons & Barbers on Calisto →Live Music & FestivalsUnified inbox
Attendee, artist and vendor threads.
Live Music & Festivals on Calisto →Marathons & EnduranceUnified inbox
Participant questions in one thread.
Marathons & Endurance on Calisto →Sports Agents & AthletesUnified inbox
Club, sponsor and athlete messages in one thread.
Sports Agents & Athletes on Calisto →Stadiums & ArenasUnified inbox
Socio, fan and hire messages across channels.
Stadiums & Arenas on Calisto →Event & Production RentalsUnified inbox
Quote threads across email and WhatsApp.
Event & Production Rentals on Calisto →Recreation & Vehicle RentalUnified inbox
Booking messages across channels.
Recreation & Vehicle Rental on Calisto →Tours & ExperiencesUnified inbox
Guest and agent messages in one thread.
Tours & Experiences on Calisto →Attractions & ParksUnified inbox
Booking and party messages across channels.
Attractions & Parks on Calisto →Home & Field ServicesUnified inbox
Job enquiries across every channel.
Home & Field Services on Calisto →Property & Home InspectionUnified inbox
Inspection enquiries across every channel.
Property & Home Inspection on Calisto →Videography & PhotographersUnified inbox
Enquiries across email, WhatsApp and social.
Videography & Photographers on Calisto →Graphic Designers & ArtistsUnified inbox
Client threads across every channel.
Graphic Designers & Artists on Calisto →In-Person RetailersUnified inbox
Customer messages across every channel.
In-Person Retailers on Calisto →Spec Sheet
Everything included in Calisto Inbox.
All Accounts
- Your own accounts in one list, or one account at a time with its folders on expand.
Folders
- Inbox, Closed, Archived and Spam.
Views
- Unread, Unanswered, Snoozed, Scheduled and Low Priority, each counted in the rail.
Labels
- The one tag system Mail, Voice and Live use, spanning every account and folder, with chips in the list.
Filter
- The list narrowed to one channel.
Pin
- Your pinned chats at the top of the Inbox, yours alone.
Mute
- A muted chat stays listed with its mark and sends no notice.
Low Priority
- A chat out of the Inbox and silenced, in its own view, until Move to Inbox.
Snooze
- A conversation away until its time, then back on its own.
Several at Once
- Close, snooze, mark read, label or archive a selection.
Search
- The words in any message, sent or received, and images, videos, links or files.
Keys
- j, k, Enter, e, u, r, / and ?, listed in the app.
Delete Chat
- One of your own conversations, its messages and the files said in it, for good, unless a file has a place elsewhere or a hold keeps it.
Spam
- A number reported as spam in Voice files its texts in Spam, with nobody told; Not Spam in Voice brings them back.
Live
- A new message appears in the open list and conversation without a refresh.
Add Account
- One sheet over the page you are on: every channel with its connection status, then Shared Inbox.
Reconnect
- Shown under an account when its network signs it out.
WhatsApp
- A business number, or your own number kept live in the WhatsApp Business app (Coexistence).
WhatsApp Templates
- Made, listed and deleted at Meta from the setup screen; only approved ones offered once the 24-hour window closes.
Text Messages
- On your own Calisto number from Get a Number; the number a new conversation leaves from is your pick.
Instagram and Messenger
- Every Instagram account and Facebook Page you connect, each its own account; the list names the one a message came to.
Comments and Mentions
- Comments on your Instagram and Facebook posts, answered on the post, and Instagram posts that mention you.
TikTok
- Direct messages to a TikTok Business account, text or one image, within 48 hours of the customer’s last message.
Website Chat
- Your website’s chat, with an email asked first when you choose and an offline message when nobody is online.
Booking Platforms
- A guest’s message on the reservation it is about.
Read-Only Conversations
- Reviews, voicemail and form responses, with the reason the composer cannot send.
Channels
- Each connected channel with its unread conversations, opening the list narrowed to it.
Composer
- Text, files, a voice message, GIFs and stickers where the customer’s app shows them.
Files
- Sent as themselves where the channel takes them, as a link elsewhere; a text sends a secure link.
Reactions
- Yours reach WhatsApp, Messenger and Instagram; theirs land on the message they reacted to.
New Conversation
- On text or WhatsApp (an approved template first), from the number or account you choose.
Scheduled
- A message for a time you choose, sent once, cancellable until it goes.
My Replies
- Your own replies library, picked in the composer.
Away Reply
- Your words outside your hours, once per conversation, as an Automations rule.
Read Receipts and Typing
- Shown to the customer on WhatsApp and your website chat when the business switches them on.
Texts Over Calisto
- Between two Calisto users’ own numbers, over Calisto instead of the carrier, in the same conversation.
Typing and Read
- Typing, Delivered and Read while the reader shares read receipts.
Full Quality
- Photos, videos, voice messages and files, each person’s own copy.
Quotes and Reactions
- Quote the message you answer; react to any message.
Edit and Unsend
- For 15 minutes after a text goes.
Group Chats
- Named, up to 20 others, Calisto users and phone numbers; started from Voice.
Contact Match
- Every sender matched to the business’s contact before the conversation is listed.
Customer Panel
- Bookings, orders, memberships, balances and access keys beside the conversation.
Quick Actions
- Act on a record from the conversation, through that record’s own app.
Money
- Figures only when the business’s money settings share them with you.
Privacy
- Customer details the business withholds stay withheld in the list, the conversation, search and the export.
Files on the Person
- Kept in Depot on the person who sent them.
Export
- A conversation downloaded as a file, withheld details left out.
Customer Conversations Only
- Team chat is Equipo’s and never lists here.
Shared Inboxes
- Each business line you hold a Calisto Threads seat on, “line · business”, its own page.
Add a Shared Inbox
- Calisto Threads’ own set-up, in its labelled panel.
Make It a Shared Inbox
- One of your own accounts moved to a business you run; its past conversations stay yours.
Teamwork, With Threads
- Assignment, hand-overs and escalations on a shared inbox’s page.
Seats
- A business’s conversations open only with a Threads seat in it; your own accounts need none.
Voice
- A number serves your texts here and your calls in Voice; Voice’s Messages are these conversations.
Connect
- One person’s chats on several networks read as one, beside their mail, calls and meetings.
Automations
- Every message received or sent, a status change and a Label can start a rule.
Campaigns
- A message to many people is Campaigns’; their replies arrive here.
Desk
- A Desk ticket links a conversation rather than copying it.
Settings
- Accounts, Organize, Away Reply, My Replies, Notifications and This Device.
Notifications
- Your preferences and a log of what was delivered.
This Device
- Keep conversations on this device, and the swipe actions.
Phone Tabs
- Conversations, Accounts, Search and Settings.
Offline
- Conversations, Accounts, Search and Scheduled, from what the device kept.
Waiting to Send
- A message written with no signal, sent once on reconnect, or marked Not Sent with the reason.
Swipe
- Close, snooze, mark read or unread, archive, mute, or nothing.
Share Sheet
- A photo, a document or a link staged in a composer, never sent for you.
Push
- Reply and Mark as Read; reply in place from the bell.
Windows Widget
- Unread Conversations on the Windows widgets board: who is waiting and on which channel.
Shortcuts
- New Message, Snoozed, Scheduled and Accounts.
Honest answers
Questions about Calisto Inbox
Messages to your own accounts on WhatsApp, text, Instagram, Messenger, TikTok and your website chat, and comments on your Instagram and Facebook posts. Booking-platform messages, reviews, voicemail and form responses arrive too. Email is Mail’s.
In Inbox, each network is its own conversation, as each account is. Connect reads one person’s conversations on every network as one, beside their mail, calls and meetings.
No: your own accounts are yours alone, never shared and never handed over. A line a team answers lives on the business and is a shared inbox in Calisto Threads, with a seat for each person who answers it. Make It a Shared Inbox moves one of your accounts there, and the shared inboxes you answer sit beside your own.
Inbox is your own customer conversations. Connect is every conversation you have with a person, mail, calls and meetings included. Calisto Threads is a business’s shared inboxes, in Desk, with routing, service levels, escalations, suggested answers and reports. All three read the same message store.
There is no charge for the app. You pay for each number your accounts use, and every number works for texts here and calls in Voice. A text sent through the carrier is billed per message; a text between two Calisto numbers goes over Calisto. WhatsApp, Instagram and Messenger are your own accounts. The price box on this page reads the live catalog.
No: on your own accounts, every reply is yours. A voice message can be written out for you, automatically, when you ask or never. Suggested answers, translation and summaries are Calisto Threads’, on the shared inboxes a business routes.
Delete Chat removes one of your own conversations for good, with its messages and the files said in it, unless a file still has a place elsewhere or a legal hold keeps it. A shared inbox’s conversation is the business’s record and is archived, never deleted from one person’s Inbox.
Yes, once you keep conversations on the device. They read offline, and a message written with no signal waits in the conversation and is sent once when you are back. Every other change needs the connection, and says so.
On your own account, you alone. On a shared inbox, the people who hold a Threads seat on it. Customer details a business withholds stay withheld in every list, search and export.
