Sell tickets to every event, and admit every holder at the door.
Put each event on sale release by release, sell its seats on your website and at the box office, and scan every holder in at the door, even with no signal.
From the first release to the last scan
What each event sells, and who comes in.
Events
Each event’s page and its releases.
Ticket Setup
Prices, limits, seasons and codes.
Seating and Zones
The room, its seats and its areas.
The Door
Every scan, with or without a signal.
Attendees
Every holder and their ticket.
Money
Sales, refunds and reports, per currency.
Settings
What is sent and what the door allows.
On a Phone
The door in the Calisto app.
Put each event on sale, release by release
Each event has its page: details, ticket types, holders, sales, its door and its seats. Sale windows decide when each type can be bought: a presale behind a code, the general on-sale, an early bird with its own allocation.
New Event
An event made here is the one event record every app reads, at its venue and on its own clock.
Events
Every event you sell tickets for: what it has sold, and who is in.
| Event | Starts | Venue | Business Area | Sold | Status |
|---|---|---|---|---|---|
| The Lantern Keepers | 11/10/20267:30 PM | Main Stage | Theatre | 446 / 480 | On now |
| The Lantern Keepers | 11/11/20262:00 PM | Main Stage | Theatre | 451 / 480 | Upcoming |
| Saltwater Songs | 11/14/20268:00 PM | Studio Two | Concerts | 128 / 160 | Upcoming |
| Young Playwrights Night | 11/19/20267:00 PM | Studio Two | Education | 74 / 120 | Upcoming |
| A Winter’s Tale | 11/26/20267:30 PM | Main Stage | Theatre | 1,206 / 2,400 | Upcoming |
| Gala Fundraiser | 12/10/20266:30 PM | The Atrium | Development | 96 / 220 | Upcoming |
| Summer Workshop Showcase | 01/01/20275:00 PM | Studio Two | Education | 38 / 140 | Upcoming |
The Event’s Own Page
A published event has a public page that search engines index, with every ticket type and where it stands. Buying signs the buyer in.
Brisa Alta 2026
Três dias de música no Parque da Água Funda
Av. Miguel Stéfano, 3031 · Água Funda, São PauloAbout This Event
Três palcos, quarenta artistas e uma praça de comida com cozinheiros da cidade. Crianças até 12 anos entram com um adulto.
Open, Pause, Close
Open a release early, pause it or close it from its row. A sold-out window can take a waiting list.
On-Sale & Releases
| Window | Business Area | Opens | Closes | Presale Code | Allocation | Status |
|---|---|---|---|---|---|---|
| Members’ Presale | Late Shows | 20/10/2026 | 27/10/2026 | LAUGHFIRST | 60 | Closed |
| General On-Sale | Late Shows | 27/10/2026 | 12/11/2026 | None | 150 | On-Sale |
| Front TablesOpen Now · Pause · Close · Copy Presale Code | Late Shows | 27/10/2026 | 12/11/2026 | None | 40 | Paused |
| New Material Night: Presale | Work in Progress | 13/11/2026 | 16/11/2026 | NEWBITS | 50 | Scheduled |
| New Material Night: General | Work in Progress | 16/11/2026 | 30/11/2026 | None | 110 | Scheduled |
| Christmas Special: Early | Specials | 20/11/2026 | 04/12/2026 | None | 120 | Scheduled |
| Student Thursdays | Late Shows | 11/10/2026 | 20/12/2026 | NUSTUDENT | 30 | On-Sale |
Waiting Room
When a release opens, buyers wait in line and are let in at the rate you set.
On-Sale & Releases
| Window | Opens | Allocation | Waiting Room | Waiting | Let In | Status |
|---|---|---|---|---|---|---|
| Venta generalRayos vs. Halcones · Final de Liga | 10/11/2026 12:00 | 12,000 | On | 8,412 | 3,960 | On-Sale |
| PalcosRayos vs. Halcones · Final de Liga | 10/11/2026 12:00 | 3,500 | On | 1,206 | 1,880 | On-Sale |
| PreferenteRayos vs. Halcones · Final de Liga | 10/11/2026 12:00 | 3,200 | On | 2,318 | 2,140 | On-Sale |
| InfantilRayos vs. Halcones · Final de Liga | 10/11/2026 12:00 | 800 | On | 386 | 512 | On-Sale |
| Zona accesible y acompañanteRayos vs. Halcones · Final de Liga | 10/11/2026 12:00 | 240 | On | 42 | 96 | On-Sale |
Members First
A window can open only to members in good standing of the categories you choose, with Registry.
On-Sale & Releases
| Window | Status |
|---|---|
| Preventa Socios · Serie Final | Scheduled |
| Venta general · Serie Final | Scheduled |
| Temporada regular | On-Sale |
| Grupos y escuelas | On-Sale |
| Preventa Socios · Semifinal | Closed |
Interest List
Buyers ask to be told when tickets go on sale, and are told when a release opens.
Interest List
People waiting to buy: told when an event’s tickets go on sale, or offered a ticket that comes back
| Event | Waiting | On Sale From | Status |
|---|---|---|---|
| Carmen · Neuproduktion | 914 | 22.11.2026 10:00 | Waiting |
| Silvesterkonzert | 486 | 30.11.2026 10:00 | Waiting |
| Kinderoper: Hänsel und Gretel | 442 | 06.12.2026 10:00 | Waiting |
| Liederabend im Spiegelsaal | 268 | 13.12.2026 10:00 | Waiting |
| Neujahrsgala | 231 | 21.12.2026 10:00 | Waiting |
| Ballettabend: Giselle | 187 | 28.12.2026 10:00 | Waiting |
Every Date
An event that repeats sells each date on its own; one date’s time can change, or the date can close.
Kvällsmuseet: Ljus och Vatten On now
| Starts | Capacity | Sold | Left | Status |
|---|---|---|---|---|
| 2026-11-10 18:00 | 350 | 342 | 8 | On-Sale |
| 2026-11-17 18:00Change Time · Close Date | 350 | 298 | 52 | On-Sale |
| 2026-11-24 18:00 | 350 | 211 | 139 | On-Sale |
| 2026-12-01 19:00 | 350 | 347 | 3 | On-Sale |
| 2026-12-08 18:00 | 350 | 96 | 254 | On-Sale |
| 2026-12-15 18:00 | 350 | 41 | 309 | On-Sale |
Marketplace
Choose which events Calisto’s public marketplace lists, and see why one is not listed.
Marketplace
What people find when they discover your events on Calisto.
| Event | Marketplace | From Price | Where | Starts |
|---|---|---|---|---|
| Tafelberg Food Festival · Day One | Listed | R 220 | Green Point Common | 2026/12/01 |
| Tafelberg Food Festival · Day Two | Listed | R 220 | Green Point Common | 2026/12/02 |
| Cape Malay Cooking Class | Listed | R 650 | Bo-Kaap Kitchen Studio | 2026/11/19 |
| Winelands Long Table | Listed | R 1 350 | Groot Rivier Estate | 2026/12/15 |
| Night Market on the Square | Listed | R 80 | Greenmarket Square | 2026/11/24 |
| Chefs’ Preview Evening | Not listedNot published | R 900 | The Old Biscuit Hall | 2026/11/28 |
| Street Food Awards | Not listedNeeds a start date | R 150 | Green Point Common | 2027/01/09 |
Promote an Event
Put a published event at the top of Calisto’s marketplace, with Ads, at Ads’ own price.
New creative
Each file becomes a creative. Calisto reviews it before it can run.
Every Place It Sells
Your website with Sites, a till with Station and a kiosk with Kiosks sell through the same checkout, capacity count and codes.
Register
Events
Every event you sell tickets for: what it has sold, and who is in.
| Event | Starts | Venue | Business Area | Sold | Status |
|---|---|---|---|---|---|
| The Lantern Keepers | 11/10/20267:30 PM | Main Stage | Theatre | 446 / 480 | On now |
| The Lantern Keepers | 11/11/20262:00 PM | Main Stage | Theatre | 451 / 480 | Upcoming |
| Saltwater Songs | 11/14/20268:00 PM | Studio Two | Concerts | 128 / 160 | Upcoming |
| Young Playwrights Night | 11/19/20267:00 PM | Studio Two | Education | 74 / 120 | Upcoming |
| A Winter’s Tale | 11/26/20267:30 PM | Main Stage | Theatre | 1,206 / 2,400 | Upcoming |
| Gala Fundraiser | 12/10/20266:30 PM | The Atrium | Development | 96 / 220 | Upcoming |
| Summer Workshop Showcase | 01/01/20275:00 PM | Studio Two | Education | 38 / 140 | Upcoming |
Set what each ticket costs, holds and allows
A ticket type carries its own price and currency, its capacity, how many fit in one order and who pays the ticketing fee. It is paid, free, pay what you want or complimentary.
Ticket Setup
Everything you sell, one row each: its price, capacity, fees and access.
| Name | Kind | Price | Capacity | Sold | Fees | Status |
|---|---|---|---|---|---|---|
| Delegate · 3 days | Paid | Ksh 38,500 | 1,400 | 1,186 | Pass to buyer | Selling |
| Early Bird Delegate | Paid | Ksh 29,500 | 400 | 400 | Pass to buyer | Sold out |
| Day Pass · Tuesday | Paid | Ksh 16,500 | 300 | 244 | Absorb | Selling |
| Student | Paid | Ksh 6,500 | 200 | 200 | Absorb | Sold out |
| Exhibitor | Paid | Ksh 95,000 | 60 | 56 | Absorb | Selling |
| Speaker | Complimentary | Complimentary | 80 | 72 | Absorb | Hidden |
Pricing Seasons
A percentage up or down over dates and weekdays, applied on its own at checkout.
Pricing Seasons
| Season | Starts | Ends | Modifier % | Applies |
|---|---|---|---|---|
| Opening Night | 24/11/2026 | 24/11/2026 | +15% | Fri |
| Weekend Evenings | 24/11/2026 | 25/12/2026 | +10% | Fri, Sat |
| Sunday Family | 26/11/2026 | 24/12/2026 | −20% | Sun |
| Weekday Matinee | 25/11/2026 | 23/12/2026 | −15% | Mon, Tue, Wed, Thu |
| Closing Weekend | 22/12/2026 | 24/12/2026 | +12% | Fri, Sat, Sun |
Draw the room, and sell its seats and zones
Seating plans are drawn in the Visual Designer and saved to the venue, so every event there uses its plan. Buyers choose their seats on the map at checkout, and the team assigns or moves a holder’s seat.
Seating
Design the venue, then seat the people in it.
Zones
The floor, a balcony or a VIP lounge, each with its capacity for an event, counted at sale against every type that admits to it.
Settings
In and Out
The door stands at a zone and scans in or out, under that zone’s re-entry rule. Who is inside is counted from the scans.
The Buyer’s View
Preview the seat picker as a buyer sees it.
Seating
Seat Categories
Group seats into categories, set once for every plan.
Seat Categories
Named bands of seats a ticket type prices against: Floor, Balcony, Restricted View.
| Category | Code | Rank | Seats | View | Status |
|---|---|---|---|---|---|
| Palco Platino | PPL | 1 | 640 | Full view | Active |
| Palco Oro | POR | 2 | 1,860 | Full view | Active |
| Preferente | PRF | 3 | 3,200 | Full view | Active |
| General Norte | GNO | 4 | 8,000 | Partial view | Active |
| General Sur | GSU | 4 | 8,000 | Partial view | Active |
| Accesible | ACC | 3 | 240 | Full view | Active |
Scan every holder in, with or without a signal
The door picks tonight’s event and its gate. A phone’s camera scans each code and the verdict fills the screen. A refunded, unpaid, unclaimed or replaced ticket is refused, and the screen says why. The live view counts who is in.
Door
Scan each arrival in, and watch the door move: arrivals per minute and how many are still outside.
By tier
General Norte7,120 of 8,000 · 89%General Sur6,640 of 8,000 · 83%Preferente2,652 of 3,000 · 88%Palcos2,000 of 2,500 · 80%Keep every holder and their ticket in one list
Attendees lists each holder with their ticket type, order and whether they are in. A holder’s page carries their ticket, door history and add-ons, with Check In, Exchange, Make Free and Refund.
Attendees
| Attendee | Source | Ticket Type | Status | Issued | |
|---|---|---|---|---|---|
| Thandiwe Mokoena | thandi.mokoena@webmail.co.za | Online | Tasting Pass | Checked In | 2026/10/23 |
| Pieter van der Merwe | pieter@vdmfarms.co.za | Box office | General Entry | Checked In | 2026/11/08 |
| Aisha Davids | aisha.davids@mail.co.za | Online | Chef’s Table | Pending | 2026/10/15 |
| Sipho Ndlovu | sipho.n@capemail.co.za | Marketplace | General Entry | Checked In | 2026/11/01 |
| Lerato Khumalo | lerato.k@webmail.co.za | Invitation | Tasting Pass | Pending | 2026/11/06 |
| Johan Pretorius | johan@pretoriuswines.co.za | Online | General Entry | Checked In | 2026/10/30 |
| Nomvula Dlamini | nomvula.d@mail.co.za | Station | General Entry | Checked In | 2026/11/10 |
Their Ticket, on Their Phone
The event on its own clock, the code shown large, Apple or Google Wallet where it can be signed, and Keep this ticket on this phone.
Passing It On
A holder sends a ticket to someone, who claims it. The code changes, so the old one is refused at the door.
Refund Requests
A holder asks for a refund from their ticket, and it stays valid until someone decides.
Invitations
Invitations
Invite guests to an event and follow every RSVP.
| Guest | Ticket | VIP | Status | Invited | |
|---|---|---|---|---|---|
| Sheikha Al Falasi | office@alfalasi.ae | Table of Ten | Has a ticket | 29/10/2026 | |
| Omar Haddad | omar.haddad@gulfmail.ae | Gala Seat | No | Has a ticket | 29/10/2026 |
| Priya Menon | priya@menonarch.ae | Gala Seat | No | Sent | 07/11/2026 |
| Layla Karimi | layla.karimi@mail.ae | Press | No | Waiting for approval | 08/11/2026 |
| Daniel Okafor | d.okafor@consulate-mail.org | Table of Ten | Has a ticket | 31/10/2026 | |
| Hamad Al Suwaidi | hamad@suwaidi.ae | Gala Seat | No | Not sent: no consent | 09/11/2026 |
Send a guest list their tickets, and see who has theirs, who is waiting for approval and who could not be sent one.
Messages
Attendees
| Attendee | Status |
|---|---|
| Priya Shah | Checked In |
| Tom Ashworth | Checked In |
| Megan O’Neill | Pending |
| Declan Byrne | Checked In |
| Hannah Ledger | Pending |
Message every holder, one type, or who is still to arrive. More than ten go to Campaigns as a holder segment; up to ten open a draft in your own Mail.
Contact Details
Attendees
| Attendee | Phone | Ticket Type | Status | |
|---|---|---|---|---|
| Daniela Garza Treviño | Restricted | Restricted | General Norte | Checked In |
| Héctor Villarreal | Restricted | Restricted | Preferente | Checked In |
| Sofía Cantú | Restricted | Restricted | General Sur | Pending |
| Mauricio Elizondo | Restricted | Restricted | General Norte | Checked In |
| Ana Lucía Salinas | Restricted | Restricted | Palcos | Pending |
| Rodrigo Leal | Restricted | Restricted | Preferente | Checked In |
Names show to everyone working the event. Email, phone and dietary notes show only to the people the owner clears.
Livestream
A type can include virtual access, and its holders watch from their own ticket, with Direct.
See every sale and refund in its own currency
Transactions lists each sale with its type, price, code and payment, totaled per currency and never added across them. Refunds, free tickets and payments to return can wait for approval from the person you name, above the amounts you set.
Transactions
| Attendee | Ticket Type | Amount | Method | Payment Status | Date |
|---|---|---|---|---|---|
| José Miguel Peña | Palco | RD$2,800 | Online payment | Completed | 10/11/2026 |
| Yokasta Rosario | Preferencial | RD$2,400 | Card | Completed | 10/11/2026 |
| Ramón Almonte | Gradas | RD$900 | Cash | Completed | 10/11/2026 |
| Escuela Juan Pablo Duarte | Gradas | RD$13,500 | Bank transfer | Pending | 09/11/2026 |
| Carolina Méndez | Preferencial | RD$1,200 | Wallet | Completed | 09/11/2026 |
| Luis Felipe Tavárez | Abono de temporada · Palco | RD$42,000 | Online payment | Completed | 08/11/2026 |
| Ana Paula Cruz | Gradas | RD$450 | Online payment | Refunded | 07/11/2026 |
Refund Terms
What a refund returns by how long before the day, for every ticket or one type.
Refund Terms
| Policy | Terms | Applies To |
|---|---|---|
| Standard SeasonDefault | 100% to 30 days · 50% to 7 days | Every ticket |
| Gala Fundraiser | No refunds | Gala Fundraiser |
| Student Rush | No refunds | Student Rush |
| Workshops | 100% to 14 days | Summer Workshop Showcase |
| Subscriptions | 100% to 45 days · 25% to 14 days | Season Subscription |
Refund by notice
30 days100%14 days75%7 days50%48 hours25%Let ticket holders ask for a refund from their ticketExchanges
Move a holder to another type through the same capacity count. No money moves.
Gabriel Nogueira Valid
Exchange
Passe 3 diasPay R$ 370 moreSold outSextaR$ 260SellingDomingoR$ 290SellingCamarote Brisa · 3 diasPay R$ 1.130 moreSellingA move to a dearer ticket always pays the difference first.Payments
Each sale is paid through your own gateway, with Payments. The box office records cash, bank transfers and mobile money.
Attendees
| Attendee | Ticket Type | Status |
|---|---|---|
| Grace Achieng | Delegate · 3 days | Pending |
| Joseph Kiprono | Exhibitor | Checked In |
| Mercy Atieno | Day Pass · Tuesday | Checked In |
| Peter Ochieng | Delegate · 3 days | Pending |
| Lucy Wanjiku | Student | Checked In |
Who Sees the Money
Sales, refunds and revenue follow your Money access settings. A figure a person may not see reads Not shared with you.
Transactions
| Attendee | Ticket Type | Amount | Method | Payment Status |
|---|---|---|---|---|
| Valentina Ríos | General | Not shared with you | Online payment | Completed |
| Mateo Cárdenas | VIP Barra | Not shared with you | Card | Completed |
| Camila Duarte | General | Not shared with you | Cash | Completed |
| Samuel Ortiz | Mesa para 6 | Not shared with you | Online payment | Completed |
| Isabella Gómez | General | Not shared with you | Mobile money | Pending |
| Andrés Moreno | General | Not shared with you | Card | Refunded |
Reports and Analytics
Revenue, tickets sold, arrivals and sales sources for any period, by event and ticket type.
Reports
Revenue by Day
| Sales Source | Sold | Revenue |
|---|---|---|
| Your website | 2,104 | R 648 200 |
| Marketplace | 1,186 | R 371 400 |
| Box office | 642 | R 196 800 |
| Station | 512 | R 141 320 |
| Invitation | 368 | R 128 700 |
Partners
Tickets sold through each partner’s link or code, with their revenue per currency, and the partner credited, with Circle.
Analytics
What sold, who arrived, and what it was worth.
| Partner | Code | Sold | Revenue |
|---|---|---|---|
| Northside Families Collective | NSFAMILY | 412 | $12,360 |
| Brunswick Bike Club | BIKEMERRI | 286 | $7,436 |
| Coburg Primary P&F | COBURGPF | 214 | $6,420 |
| The Inner North Paper | INNERNORTH | 168 | $4,704 |
| Lantern Makers Studio | LANTERNS | 97 | $2,716 |
Refund Terms
| Policy | Terms | Applies To |
|---|---|---|
| Standard SeasonDefault | 100% to 30 days · 50% to 7 days | Every ticket |
| Gala Fundraiser | No refunds | Gala Fundraiser |
| Student Rush | No refunds | Student Rush |
| Workshops | 100% to 14 days | Summer Workshop Showcase |
| Subscriptions | 100% to 45 days · 25% to 14 days | Season Subscription |
Refund by notice
30 days100%14 days75%7 days50%48 hours25%Let ticket holders ask for a refund from their ticketSet what holders are sent and what the door allows
The purchase confirmation, the reminder and the check-in confirmation go out as your business, each a rule you see and switch in Automations.
Settings
Confirmation Messages
What a buyer receives, and when. Write it in Calisto Campaigns, then choose it for each moment.
Calisto CampaignsWrite a TemplatePre-Show Messages
A message to every holder a set time before or after the event, sent with Campaigns and moved when the event moves.
Settings
A pre-show message sends one of your Campaigns email templates to an event’s ticket holders at a time you choose (before or after it starts or ends) and follows the event if it moves. Build one with the trigger “Pre-show message time” and the action “Send a campaign” to the event’s ticket holders, at the trigger’s moment; pin it to one event, or let it run for every event. It is scheduled up to two days ahead, so when your campaigns need approval it can be signed off before it goes.
Run the door from a phone
In the Calisto app, Tickets opens on tonight’s events and how they are selling, and the same phone scans holders in at the door.
No Signal
Home, the Door, the attendee list and a holder’s page open with no signal. Selling, refunds and messages wait for a connection and say so.
Notifications
Doors within the hour rings with Scan Tickets, and a ticket sent to you rings with Claim.
Widgets
Tonight’s Door and Ticket Sales on Windows 11. A reader without sales reports sees Not shared with you.
Where Tickets touches everything else.
6 of these 8 connections are in your plan today; the others are their own apps.
Payments
Each sale and refund runs through your own gateway.
Events
The show is run in Events: its program, accreditation, run of show and settlement, over these sales.
Pulse
A ticket type’s price can follow demand, while its base price stays editable in Tickets.
Registry
A sale window can open first to members in good standing.
Direct
A ticket with virtual access opens the event’s livestream.
Purview
An event is one record in the events catalog every app reads and edits.
Campaigns
Messages to holders and pre-show messages are sent to a ticket-holder segment.
Sites
Your website sells tickets through the same checkout.
No setup cost. Pay when you start using.
Ticketing for events of any size.
Calisto Commerce
Ticketed events with seat assignment, QR check-in, wallet passes, waivers, livestream access, and pricing seasons.
Unpaid events carry no fee. The organizer chooses per ticket type whether the fee is absorbed or passed to the buyer.
Recommended for you
Works well together.
Calisto Payments
Calisto Commerce
The providers you connect in each country, every payment, refund and chargeback, payouts matched to the payments they pay out, what a buyer may pay with, pay links, fiscal providers and your devices.
Learn more →Calisto Events
Included With Your Plans
Your Core app shows everything your Commerce and Ops plans turn on.
Learn more →Calisto Pulse
Calisto Commerce
Rules that move the price of nights, tickets and time slots with demand inside a floor and a ceiling, reviewed or published on Autopilot, priced against the market, with seasons, adjustments, night rules and market reports.
Learn more →Calisto Registry
Calisto Commerce
Your Core app shows everything your Commerce and Ops plans turn on.
Learn more →Calisto Direct
Calisto Commerce
Memberships, posts, courses, digital products, locked content and ticketed streams, on your own site and domain, paid through your own provider.
Learn more →Calisto Purview
Included with every Calisto account
Each person’s work private until shared and kept by the business when they leave, who may do what and who sees each figure, managed settings, every business side by side, one catalog, the team and its owners.
Learn more →Calisto Campaigns
Calisto Engage
Lists and consent per channel, emails built from blocks, sends at each person’s best hour, sequences and announcements, and what each campaign earned, credited to the click.
Learn more →Calisto Sites
Calisto Sites
A website and its phone app, built from a template on the page itself, showing what you sell from your own records and published on your own domain.
Learn more →Calisto Station
Calisto Kiosks
Calisto Kiosks
One job per kiosk, from check-in and ordering to wayfinding, set up on any tablet at your own kiosk address, with each screen’s own card terminal and printer.
Learn more →Recommended for
The industries that run Tickets, and what each of them runs it for.
Bar & LoungeEvent tickets
DJ nights, quiz nights, and tastings sold and scanned
Bar & Lounge on Calisto →Live Music & FestivalsTicketing
Five credential types on one scan, no per-ticket fee
Live Music & Festivals on Calisto →Marathons & EnduranceRegistration & entries
Four pricing tiers on one engine, every channel
Marathons & Endurance on Calisto →Venue ManagementTicketed events
Galas, concerts, and open houses with zero fees
Venue Management on Calisto →Stadiums & ArenasMatch-day tickets
Seats priced by section, sold and scanned
Stadiums & Arenas on Calisto →Tours & ExperiencesTicketing
Timed-entry caps the booking engine enforces
Tours & Experiences on Calisto →Content CreatorsEvents & ticketing
Meetups, live shows, and workshops with zero platform fee
Content Creators on Calisto →Graphic Designers & ArtistsWorkshops
Workshop and course seats sold and scanned
Graphic Designers & Artists on Calisto →Everything included in Calisto Tickets.
- Every event across your business areas: what each has sold against its capacity, who is in, and whether it is on now, upcoming, a draft or over
- New Event writes the one event record every app reads and edits, at its venue and on its own clock
- Events that repeat: every week, every day or in time slots, each date its own event made 90 days ahead, with its ticket types set once and each date’s own places
- A run’s dates on one page, each with what it sold against its capacity, and Close Date or Change Time for one
- Each event’s page: details edited in place, its ticket types, attendees, sales, door and seating
- A public page for every published event, indexed by search engines, with the place on a map and every ticket type and where it stands
- Buying from a public page signs the buyer in and returns them to the purchase
- A date and time picker on the public page and the website’s ticket form, with what each date has left
- Marketplace: which events Calisto’s public marketplace lists, why one is not, and Publish Updates
- A race entry is sold through the same checkout, and the race is run in Calisto Endurance
- Paid, free, pay what you want and complimentary types
- A price in the type’s own currency, never assumed
- Capacity, and the fewest and most tickets in one order
- Who pays the ticketing fee, set per type: added for the buyer or taken from your payout
- Hidden types, sold only through a sale window with its code
- Named tickets, one per holder, checked against ID at the gate
- Season tickets that hold a seat at every match of the season
- Tickets that let their holder in once on each day
- Bundles: one ticket that admits a family or a group, counted as its people at the door, in zones and against the event’s capacity, with a seat for each
- Whether a holder may pass a ticket on or resell it, and the cap on a resale price
- Holders change their own ticket to another type until a cutoff you set, paying or getting back the difference
- Sold, capacity and what is left to sell on each type’s page
- Nearly gone and sold out notices that open the type
- Sale windows with opening and closing times, per event or per type
- Presale codes with a redemption limit, and an allocation for each window
- Windows open only to members of the categories you choose, with Registry
- Open Now, Pause and Close from a window’s row
- An interest list before sales open: Tell Me When Tickets Go On Sale on the event page and your website, and everyone on it emailed the moment the sale opens, with Campaigns
- A waitlist when a type sells out: a ticket that comes back is offered to the next person with a code that holds it for them until your offer time runs out
- Who is waiting for each event and each sold-out type, in Attendees
- A waiting room for a busy on-sale: buyers let in to buy in the order they arrived, at the rate you set, with their place in line and an estimate, and who is waiting on the window’s row and at the door
- Pricing seasons: a percentage up or down over dates and weekdays
- Discount codes: a percentage or an amount off, usage and per-person limits, dates and the types they cover
- One set of codes for every app, each use counted once when the sale completes
- Prices that follow demand, with Pulse, while the base price stays editable
- One checkout for every place a ticket sells: the public page, your website with Sites, the box office, a till with Station, a kiosk with Kiosks and the platform API
- The price charged is always the server’s own quote, never a figure from the request
- One order across several of your events: tickets added to the buyer’s order and paid together in one payment, in one currency
- The last ticket sells once: capacity, allocations and codes are counted as each ticket is reserved
- An unpaid ticket holds its place and seats for a short time, then lapses
- A form bound to a ticket type, with Forms, asked by every door that sells it
- Waivers from your waiver library, required per ticket type
- Documents a buyer uploads, required or optional per type, accepted or refused with a reason
- Add-ons sold with the ticket on the same payment and refunded with it
- Add-ons prepared by your merchandise team, with Orderflow
- Virtual access to the event’s livestream, with Direct
- Paid through your own gateway, with Payments; cash, bank transfer and mobile money recorded at the box office
- Reserve online and pay at the venue, per ticket type, with a cutoff before the start; the door takes the payment and checks them in
- Seating plans drawn in the Visual Designer and saved to the venue
- The seat map for each event, seat assignment, and the buyer’s view of the seat picker
- Buyers choose their seats at checkout, and seats are held while they pay
- Best available: the best open seats together, by seat category and nearness to the stage, chosen and held for the buyer
- Seat categories given to seats, rows and sections in the Visual Designer, and the categories each ticket type sells
- Seat categories set once for every plan
- Zones of the venue (the floor, a balcony, a VIP lounge) with each event’s own capacity, entrance and re-entry
- A zone’s capacity counted at sale against every type that admits to it
- Live, Report and Arrivals over one event and gate
- The door’s events by when: Tonight and the Next 7 Days, each date of a repeating event with its time
- Camera scanning with the verdict across the screen
- Refused by name: refunded, cancelled, unpaid, unclaimed, replaced, expired code, outside the entry window, age limit and a missing waiver
- Find a holder by name, code or order and check them in
- Check-in rules per type: once, per session, per day or at will, with re-entry and an entry window
- In and out scans at a zone, with who is inside counted from the log
- Arrivals per minute, checked in against sold by type, and the last names through the door
- Badges printed at check-in on the printer set for badges
- Take payment at the door for a ticket reserved to be paid there, by card or cash, then check in
- Add-ons handed over and marked, apart from the entry scan
- No signal: scans judged against the door’s list, held on the phone and sent when the signal returns, each counted once
- Keeping the door on a device is each person’s choice, and it is wiped when they sign out
- The same door in Events’ gates and Endurance’s event day
- Every holder with their ticket type, order, seat and whether they are in
- Search, status filters and one row per business area
- A holder’s page: their ticket, door history, add-ons and timeline
- Check In, Exchange, Make Free and Refund from a holder’s page
- Add Guest at the box office, paid now or awaiting payment and marked paid later
- Wallet passes, and whether each holder’s pass was made
- Names shown to everyone working the event; email, phone and dietary notes only to people the owner clears
- Export the attendee list to CSV
- Their ticket page, with the event on its own clock, the code shown large and the screen held on
- Apple Wallet on an iPhone and Google Wallet on Android, where the pass can be signed
- Keep this ticket on this phone, to open it with no signal
- Pass a ticket on, send it again or take it back; the recipient claims it and the code changes
- A claim page that says what happened and what to do next
- Move to another date or time slot of a repeating event, priced the same way as a change of ticket type
- A place bought for someone else, held until they claim it
- A refund request from the ticket, which stays valid until someone decides
- Watch the livestream from the ticket, for a type with virtual access
- Transactions: every sale with its type, price, code and payment, totaled per currency
- Refunds of one ticket or a whole order, and in bulk
- Refund terms by how long before the day, for every ticket or one type
- Exchanges through the same capacity count: a dearer ticket pays the difference first, and a cheaper one refunds, keeps or refuses the difference as you choose
- Refunds, free tickets and payments to return as requests on one approval engine, routed by amount and person
- Money access: sales, refunds and revenue follow your owner settings, and a withheld figure reads Not shared with you
- Reports: event performance in four views
- Analytics: revenue, tickets sold, arrivals, sales sources and partners for any period
- Never a total added across currencies
- The purchase confirmation by email or text, the reminder before the event and the check-in confirmation, sent as your business in your guest language
- Each a rule you see and switch in Automations, with its switch in Settings
- The reminder before the event by email, text or WhatsApp (with your approved template), in the order you choose
- Pre-show messages a set time before or after the event, sent with Campaigns
- Partners credited for the tickets they sell through their link or code, with Circle, and the commission taken back when a ticket is refunded
- Published events listed on Calisto World and Local and promoted first with Ads, each sold through your own event page and checkout
- Message Attendees: every holder, one type, checked in or still to arrive
- More than ten holders go to Campaigns as a holder segment; up to ten open a draft in your own Mail
- Team notices for a sale, nearly gone, sold out, doors within the hour, door milestones and a refund request
- A notice for each arrival only when you switch it on
- One page: General, Selling, Buying, Messages, Door, Seating and Connections
- Categories, refund terms and approvals for selling
- Registration forms and add-ons for buying
- Delivery methods, confirmation messages, pre-show messages and notifications
- Check-in, check-in rules, ticket codes and credential formats for the door
- Seat categories and zones
- Integrations and connected apps
- Whether holders may ask for a refund from their ticket
- In the Calisto app: Home, Events, Door and Attendees on the tab bar
- Shortcuts to Scan Tickets, Live Door, Attendees, Ticket Types and Transactions
- Home, the Door, the attendee list and a holder’s page open with no signal
- Scan Tickets on the doors-within-the-hour notification, and Claim on a ticket sent to you
- Tonight’s Door and Ticket Sales widgets on Windows 11
- Holders, events and ticket types in Calisto’s search
Questions about Calisto Tickets
Yes. Seating plans are drawn in the Visual Designer and saved to the venue, buyers choose their seats on the map at checkout, and general admission zones are counted against their own capacity beside them.
A phone or tablet scans each ticket’s code and shows the verdict across the screen, and the live view counts who is in. Scans keep working with no signal and are sent when it returns. A wallet pass is never trusted on its own: a refunded, cancelled or passed-on ticket is refused whatever the pass shows.
To your own payment gateway, with Payments, as each ticket is paid. Every sale is recorded in its own currency, and figures in different currencies are never added together.
Tickets has no import. Set up the event and its ticket types here and sell its next release through Tickets, while the tickets already sold stay with the system that sold them.
As shown in the price box on this page, which reads the live catalog: a share of each paid ticket, with free tickets carrying nothing. You choose for each ticket type whether the buyer pays the ticketing fee or it comes out of your payout. The apps Tickets opens into are priced in their own apps.
No. A ticket type can require a waiver from your waiver library, and the door flags a holder who has not signed it.
Yes. A ticket type can include virtual access, and its holders watch the event’s livestream from their own ticket, with Direct. The room and the stream share one attendee list.
Everyone working the event sees holders’ names, so the door and the seat map work. Email, phone and dietary notes show only to owners, admins and the people the owner clears.
Tickets sells the ticket and admits the holder at the door, and an organizer who only sells tickets needs nothing else. The program, accreditation, function sheets, run of show and settlement are run in Calisto Events, over the same ticket sales.
