Sell the seat, run the departure and get the gear back.
Sell every seat on your tours and activities, check each guest in on a phone, and hand out and take back every rental, all in one app.
Everything an operator does with a departure, in order
From the booking that takes a seat to the drawer counted at the end of the day.
Your Day
Today, and one departure followed from the booking to the close.
Sell
Customer types, packages, extras, passes, gift cards and resellers.
Run the Departure
The calendar, guides, pickups, check-in and waivers.
Rentals
The counter, the fleet, deposits, damage and deliveries.
Keep It Running
Maintenance, inspections, incidents, permits and the weather.
The Office
Team, reports, automations and the close of the day.
Communication
Conversations with guests and partners, and calls to your numbers.
Pricing
What Experiences costs, and the plans it comes with.
One departure, from the booking to the close
What the desk, the guides and the counter do with it, screen by screen.
Every morning · Today
Today opens on the hour by hour: departures and sessions, guests arriving, units going out and due back, who leads what, checks missed and what is waiting for an answer.
Today
Everything happening today, in every department
The booking · A seat taken
A party books on your website, at the desk, through a reseller or a connected channel. Each takes seats from the same count, priced type by type, and gets one confirmation.
Whale & Orca Safari Scheduled
| Confirmation | Guest | Party | Sold by |
|---|---|---|---|
| NW-9021 | Henrik Dahl | 2 Adult | Website |
| NW-9024 | Charlotte Moreau | 2 Adult · 2 Child | GetYourGuide |
| NW-9030 | Kenji Yamamoto | 3 Adult | Polar Hotel Desk |
| NW-9033 | Emily Clarke | 1 Adult · 1 Child | Viator |
| NW-9041 | Lars Eriksen | 4 Adult | Desk |
| NW-9046 | Sofia Rossi | 2 Adult | Website |
The day before · The minimum to run
At the time you set, a departure short of its minimum is decided once: the team is told, or it is called off and every guest refunded, as you chose.
Calendar
Every departure and session, with places sold and left.
| Departure | Departs | Minimum to run | Fill | Status |
|---|---|---|---|---|
| Three Cenotes Snorkel | 07:30 | 4 | 14/14 | Departed |
| Cave Diving Discovery | 09:00 | 2 | 6/8 | Departed |
| Tulum Ruins & Cenote | 13:00 | 4 | 12/14 | Today |
| Sian Ka’an Lagoon Float | 15:30 | 6 | 3/12 | Under the minimum |
| Sunset Cenote Swim | 17:00 | 4 | 9/14 | Today |
Sian Ka’an Lagoon Float · 15:30 · Muyil Pier
Too few booked to run it. Every guest on it (3) is told and refunded in full.
The guide · A task on their day
The guide leading the departure has it as a task on their day, with Dispatch, and the pickups in road order with directions.
At the door · Check-In
The guide scans each confirmation on a phone, with or without signal. A guest who has not signed the waiver signs on the spot, and gear is counted out per guest.
Check-In
| When | Guest | Party | How |
|---|---|---|---|
| 07:41 | Carolina Peña | 4 | Scanned |
| 07:40 | James O’Connor | 2 | Scanned |
| 07:39 | Familia Rosario | 5 | At the desk |
| 07:37 | Sarah Klein | 2 | Held on the phone |
| 07:36 | Miguel Ángel Ortiz | 3 | Scanned |
| 07:34 | Emily Dubois | 2 | Scanned |
Out and back · Departed
Mark Departed, report an incident, or delay the departure with its parties. Gear not back shows on Check-In until it is counted in.
Clifton to Camps Bay Paddle Departed
Out and back
The gear each guest takes on this tour, for the guests booked on it now.
| Item | What it takes | Out | Back | |
|---|---|---|---|---|
| Life jacket | 14 | 14 | 14 | Back |
| Paddle | 14 | 14 | 14 | Back |
| Spray skirt | 14 | 14 | 13 | 1 not back |
| Dry bag | 7 | 7 | 7 | Back |
| Wetsuit | 9 | 9 | 8 | 1 not back |
| GoPro mount | 2 | 2 | 2 | Back |
End of day · Close the Day
Each drawer is counted and signed off, and tomorrow’s Calendar shows the places left on every departure.
Close the Day
| Drawer | Who | Expected cash | Counted | |
|---|---|---|---|---|
| Front desk | Yuki Sato | ¥186,500 | ¥186,500 | Balanced |
| Bike shop | Kenta Mori | ¥64,200 | ¥63,700 | -¥500 |
| Gion pop-up | Aiko Fujita | ¥41,800 | ¥41,800 | Balanced |
| What | Amount |
|---|---|
| Tours | ¥1,284,000 |
| Rentals | ¥342,500 |
| Extras | ¥96,400 |
| Gift Cards Sold | ¥60,000 |
| Cash sales | ¥292,500 |
Day note
¥500 short in the bike shop: change given twice on a helmet. Kenta to watch the float.Today
Everything happening today, in every department
Price every guest and sell every seat once
A tour departs at a time; an activity runs as a session guests come to. Each has your customer types, each with its own price, ages and the seats one person takes. No allotments: a seat sold anywhere is gone everywhere.
Temples & Matcha Bike Tour
4 hours · Demachiyanagi Station, exit 5
| Customer type | Ages | Seats each | Price | Per booking |
|---|---|---|---|---|
| Adult | 13+ | 1 | ¥14,500 | 1–8 |
| Child | 8–12 | 1 | ¥9,800 | 0–6 |
| Child seat | 1–4 | 0 | ¥3,500 | 0–2 |
| Tandem (two riders) | 13+ | 2 | ¥26,000 | 0–2 |
| Student | 18–25 | 1 | ¥12,500 | 0–8 |
| Senior | 65+ | 1 | ¥12,500 | 0–8 |
| Add-On | Charged | Price |
|---|---|---|
| E-bike upgrade | Per person | ¥3,000 |
| Matcha tasting at Uji | Per person | ¥2,200 |
| Helmet camera | Once per booking | ¥1,500 |
Packages, Extras and Itineraries
Packages
Tours sold together at one price, each on its own departure, with one confirmation.
| Package | Tours | Price | Sold |
|---|---|---|---|
| Riviera Maya en 2 Días | Three Cenotes Snorkel + Tulum Ruins & Cenote | $3,400.00 | 46 |
| Cenotes & Cave Discovery | Three Cenotes Snorkel + Cave Diving Discovery | $4,900.00 | 21 |
| Sian Ka’an Full Day | Sian Ka’an Lagoon Float + Muyil Ruins | $2,950.00 | 18 |
| Family Adventure Pack | Three Cenotes Snorkel + Xel-Há Lagoon Swim | $3,100.00 | 33 |
| Diver’s Week | Cave Diving Discovery ×3 | $11,900.00 | 7 |
Itinerary · Three Cenotes Snorkel
Tours sold together at one price with one confirmation, extras such as lunch, photos or hotel pickup, and the stops of each itinerary.
Passes and Gift Cards
Passes & Gift Cards
| Pass | Kind | Pays for | Uses | Price | Holders |
|---|---|---|---|---|---|
| 5-Lesson Pass | Punch card | Learn to Surf · Beginners | 5 visits | $299.00 | 142 |
| 10-Lesson Pass | Punch card | Every group lesson | 10 visits | $549.00 | 88 |
| Summer Season Pass | Season pass | Every group lesson | Unlimited | $890.00 | 61 |
| Kids Surf Club Term | Season pass | Kids Surf Club | 10 Saturdays | $420.00 | 74 |
| Improver 3-Pack | Punch card | Improver Session | 3 visits | $210.00 | 39 |
Prepaid visits, season passes and punch cards, and gift cards for named tours, redeemed at the desk and online.
Your Website and the Desk
The booking on your website, with Sites, asks the waiver first and takes the pickup point. The desk books walk-ins and holds a school group unpaid.
Resellers and Net Rates
Resellers
Who sells your tours and rentals at net rates, what each has sold and what each owes.
| Name | This Month | Upcoming | Owes |
|---|---|---|---|
| Acacia House ConciergeGrace Wanjiru | Ksh 412,000 | 18 | Ksh 168,400 |
| Savannah Trails TravelPeter Otieno | Ksh 655,500 | 31 | Settled |
| Karen Hills Guest DeskAmina Hassan | Ksh 285,000 | 9 | Ksh 95,000 |
| Kilimanjaro Holidays GmbHStefan Weber | Ksh 973,000 | 44 | Ksh 402,500 |
| Upper Hill Hotel Tour DeskDavid Kiprop | Ksh 198,000 | 6 | Ksh 38,000 |
| Wanderlust KenyaFatuma Ali | Ksh 341,000 | 12 | Ksh 120,500 |
Hotel desks and agents book at net rates or on commission, by code or link, and receive statements, with Ledger.
Parties and Groups
Maya’s 12th Birthday
Party Room B · 14 guests
| Time | What | Who |
|---|---|---|
| 14:00 | Arrive, waivers on the tablet | Front desk |
| 14:15 | The Clockmaker’s Vault · team A | Game master Sam |
| 14:15 | The Lost Lighthouse · team B | Game master Riley |
| 15:20 | Pizza and cake in Party Room B | Party host Dana |
| 16:00 | Team photos, goodie bags | Party host Dana |
The party
Private parties and school groups with a room, a per-guest package, a deposit and a function sheet, with Events.
Lead every departure and check every guest in
The Calendar shows every departure and session with places sold and left, who leads it and which are under their minimum. Departures are made from the patterns you set, ninety days ahead.
Calendar
Every departure and session, with places sold and left.
| Departure | Departs | Pickup | Guide | Vehicle | Fill | Status |
|---|---|---|---|---|---|---|
| Avistamiento de Ballenas | 07:0011/11/2026 | Muelle de Samaná | Ramón Castillo | Lancha Yubarta · 60 | 52/60 | Scheduled |
| Cayo Levantado Beach Day | 09:3011/11/2026 | Muelle de Samaná | Yesenia Guzmán | Catamarán Bahía · 45 | 45/45 | Sold out |
| Los Haitises Mangroves | 13:0011/11/2026 | Sánchez Pier | Félix Batista | Lancha Manglar · 24 | 18/24 | Scheduled |
| Salto El Limón a Caballo | 14:0011/11/2026 | Hotel Cayo Arena | Nobody yet | Minibús 02 · 30 | 12/30 | Scheduled |
| Playa Rincón Day Trip | 08:3012/11/2026 | Las Terrenas Centro | Ramón Castillo | Minibús 01 · 30 | 4/30 | Under the minimum |
| Avistamiento de Ballenas | 07:0012/11/2026 | Muelle de Samaná | Yesenia Guzmán | Lancha Yubarta · 60 | 60/60 | Sold out |
| Snorkel en Cayo Vigía | 10:0012/11/2026 | Muelle de Samaná | Félix Batista | Lancha Coral · 20 | 16/20 | Scheduled |
Guides & Hosts
Suggest a Guide by skill. Anyone whose credential has lapsed is never suggested, and each departure is a task on the guide’s day, with Dispatch.
Northern Lights Chase Sold out
Who runs it
Hand out the gear and take it back
The Rentals area is the Rentals side, included: every bike, kayak, boat and vehicle on one register with the tour vehicles, so a boat on a departure is never hired out at the same time.
Fleet
Every rental unit and tour vehicle, on one register.
| Unit | Kind | Place | Status | Back | Hires |
|---|---|---|---|---|---|
| Single Kayak K-27 | Kayak | Main dock | Out | 13:00 | 64 |
| Tandem Kayak K-12 | Kayak | Main dock | Ready | 51 | |
| SUP Board 08 | Stand-up paddleboard | Beach rack | Out | 11:00 | 88 |
| Canoe C-03 | Canoe | Main dock | Late | 11:30 | 37 |
| Tour Boat Seymour | Tour vehicle | Float 2 | On a departure | 12:30 | 0 |
| Pedal Kayak P-02 | Kayak | Beach rack | Down | 29 | |
| SUP Board 14 | Stand-up paddleboard | Beach rack | Ready | 76 |
Rental Periods and Who May Rent
Hour, half day, day, week and month, each with its price and grace period, and the license and age each unit asks for.
E-Bike
Rental Products · City bikes
| Period | Price | Grace period |
|---|---|---|
| 2 hours | 120,00 kr. | 15 min |
| Half day (4 hours) | 175,00 kr. | 15 min |
| Day | 250,00 kr. | 30 min |
| 3 days | 590,00 kr. | 1 hour |
| Week | 990,00 kr. | 2 hours |
| MonthService at day 15 | 2.400,00 kr. | 1 day |
Who May Rent It
The desk may override a failing check, with a reasonThe Counter
Scan each unit out and in. Going out today, due back, late returns and card holds are on one screen.
Pickups & Returns
| When | Unit | Card hold | |
|---|---|---|---|
| 09:00 | SUP Board 11Chloé Martin | R 1 500 | Hand Out |
| 09:30 | Sea Kayak Double 05Ayanda Khumalo | R 2 500 | Hand Out |
| 10:00 | Sea Kayak Single 03Jonas Berg | R 2 000 | Not signed |
| 10:30 | Surf Ski 01Naledi Mokoena | R 3 000 | Hand Out |
| 11:00 | Sea Kayak Double 06Ben Carter | R 2 500 | Hand Out |
| When | Unit | |
|---|---|---|
| 12:00 | Sea Kayak Single 07Sipho Dlamini | Take Back |
| 12:00 | SUP Board 04Lara van Wyk | Take Back |
| 13:00 | Sea Kayak Double 02Grace Botha | Take Back |
| 13:00 | SUP Board 09Ethan Pillay | Take Back |
| 14:00 | Sea Kayak Double 04Thabo Nkosi | Take Back |
Photo Checks, Damage and Deposits
Photos at hand-out and return, damage priced and charged, and the deposit held on the card at collection, settled at the return.
Photo Checks
Jeep Wrangler Rubicon #14 · Jake Morales
| Where | What was found | Charge | Status |
|---|---|---|---|
| Rear left fender | Scratch, 14 cm, paint through to primer | $340.00 | Confirmed |
| Front right tire | Sidewall cut from a rock | $285.00 | Waiting for you |
| Interior, rear seats | Red sand, needs a detail clean | $95.00 | Confirmed |
Deliveries and Sub-Rentals
Runs to a hotel or a beach club and back, and units rented in from a partner counted for their dates.
Deliveries
Units taken to a guest and collected again.
| When | Run | Place | What | Driver | Status |
|---|---|---|---|---|---|
| 08:00 | Delivery | Hotel Kamogawa Terrace | 4 e-bikes, 4 helmets | Kenta Mori | Delivered |
| 09:30 | Delivery | Shijo Garden Hotel | 2 city bikes | Kenta Mori | Delivered |
| 11:00 | Collection | Higashiyama Ryokan | 3 e-bikes | Shun Abe | On the way |
| 14:00 | Delivery | Okazaki Park Hotel | 2 e-bikes, child seat | Shun Abe | Scheduled |
| 17:30 | Collection | Hotel Kamogawa Terrace | 4 e-bikes, 4 helmets | Kenta Mori | Scheduled |
Sub-Rentals
Arashiyama Cycle · 6 e-bikes · This weekend¥54,000Gion Rent-a-Cycle · 4 tandems · Next week¥32,000E-Bike
Rental Products · City bikes
| Period | Price | Grace period |
|---|---|---|
| 2 hours | 120,00 kr. | 15 min |
| Half day (4 hours) | 175,00 kr. | 15 min |
| Day | 250,00 kr. | 30 min |
| 3 days | 590,00 kr. | 1 hour |
| Week | 990,00 kr. | 2 hours |
| MonthService at day 15 | 2.400,00 kr. | 1 day |
Who May Rent It
The desk may override a failing check, with a reasonKeep the boats, the gear and the permits ready
One weather call delays or closes a window of departures and rentals together, each refunded or credited by its own weather policy.
Today
| Booking | What | Who | What each is owed |
|---|---|---|---|
| Departure | Clifton Sunset Paddle · 16:30 | 12 guests | A refund |
| Departure | Seal Colony Kayak · 13:00 | 10 guests | Credit |
| Rental | Sea Kayak Double 04 | Thabo Nkosi | A refund |
| Rental | SUP Board 09 | Ethan Pillay | Credit |
| Departure | Penguin Paddle · 14:00 | 8 guests | A refund |
| Rental | Surf Ski 01 | Naledi Mokoena | A refund |
Maintenance
Requests and work orders, with Dispatch, recurring maintenance opened each cycle, and downtime that refuses a clashing departure.
Maintenance
| Work order | Unit | Due | Status |
|---|---|---|---|
| Port engine, 250-hour serviceWO-1182 · Taller Marino Samaná | Lancha Yubarta | Today | In Progress |
| Bilge pump not cyclingWO-1183 · Pedro Jiménez | Lancha Coral | Today | Open |
| Replace 12 life jacketsWO-1176 · Yesenia Guzmán | Catamarán Bahía | Tomorrow | Scheduled |
| Hull antifoulingWO-1170 · Astillero Sánchez | Lancha Manglar | In 6 days | Scheduled |
| VHF radio intermittentWO-1165 · Pedro Jiménez | Lancha Yubarta | Done | Completed |
Inspections
The morning dock walk and the life jacket check, inspection schedules, findings and corrective actions, with Assure.
Inspections
| Check | Who | When | Status |
|---|---|---|---|
| Morning dock walk | Marcus Webb | 07:40 | Done |
| Life jackets, kids sizes2 buckles cracked, pulled from use | Marcus Webb | 07:52 | Finding |
| Rescue kit, tour boat | Hannah Lee | 08:10 | Done |
| VHF radios charged | Owen Park | 08:15 | Done |
| Tide and wind log | Hannah Lee | 08:20 | Done |
| Closing dock walk | Marcus Webb | 18:00 | Due |
Incidents and Permits
Incidents reported on a booking or a departure, credentials expiring in thirty days, and every permit with its date.
Safety & Compliance
| Who | Credential | Expires |
|---|---|---|
| Joseph Kamau | KPSGA Silver guide | In 21 days |
| Wanjiku Njeri | First Aid (St John) | In 9 days |
| Samuel Ouma | PSV driving licence | Lapsed |
Permits
KWS park operator permitIn 4 monthsTRA tour operator licenceIn 8 monthsCounty vehicle sticker, KDH 214QIn 18 daysIncidents
Minor Guest stung by a bee at the Giraffe CentreYesterdayMinor Flat tyre on the park road, 25 min delay3 days agoStaff the season and read how full it ran
Reports show occupancy by day and by tour, tour and rental sales by channel, customer mix and each guide’s departures, every figure per currency.
Reports
Fill by day
| Tour | Departures | Fill | Under minimum | Revenue |
|---|---|---|---|---|
| Underground Vaults Ghost Walk | 42 | 1184/1260 | 0 | £25,120 |
| Royal Mile History Walk | 28 | 588/700 | 1 | £9,996 |
| Literary Pub Tour | 21 | 331/420 | 2 | £6,620 |
| Closes & Wynds After Dark | 14 | 196/350 | 4 | £3,528 |
| Private Ghost Walk | 9 | 154/180 | 0 | £2,520 |
Team
Team
Guides, drivers, check-in hosts, the counter and fleet technicians, each starting from their own screens, with schedules and certifications, with Workforce.
Automations
Automations
Rules that act on their own when something happens.
Confirmations, waiver requests and call-off notices go out on their own from the start, and the no-show fee, call-off with refunds and guide auto-assign are there to switch on.
Close the Day and Devices
Devices
| Device | Kind | Where | Status |
|---|---|---|---|
| Front desk printer | Receipt printer | Lobby | Online |
| Waiver tablet 1 | Signing unit | Lobby | Online |
| Waiver tablet 2 | Signing unit | Party Room B | Online |
| Counter reader | Card reader | Lobby | Online |
| Wristband printer | Label printer | Lobby | Paper low |
| Party room reader | Card reader | Party Room B | Online |
Drawers counted and signed off, card readers, printers and signing units, and a phone that keeps Today and Check-In with no signal.
Talk to guests and take their calls
Conversations with guests, resellers and partners on WhatsApp, text, web chat and shared mailboxes arrive in Threads, and calls to your numbers ring in Dial, each its own app at its own price.
Threads
Guests’, resellers’ and partners’ WhatsApp, text, web chat and shared mailboxes in one queue, beside the day in Today.
Threads
Dial
Calls to your numbers, with the caller’s booking or rental beside the call.
Dial
| Caller | When | Status |
|---|---|---|
| Kayla BrooksCan-Am Maverick #6 · out until 17:00 | 10:41 | Live |
| Ryan PatelJeep Wrangler 4-Door #9 · due back 17:00 | 10:12 | Answered |
| +1 435 260 1184No booking | 09:58 | Missed |
| Olivia HartPolaris RZR #3 · due back 18:00 | 09:20 | Answered |
| Canyonlands LodgeReseller · 4 bookings this month | 08:44 | Voicemail |
Threads
Sell everywhere from one set of seats
Tour channels, Google, rental marketplaces and your own website book the same departures and the same units, with Sync holding each connection.
Each channel calls Calisto as your reservation system, so it books the same departures and the same seats.
GetYourGuide and Viator
Connect GetYourGuide and Viator with Calisto as your reservation system. You link your own channel account in Sync, and each channel opens once its certification with an operator is complete.
Klook and PrioTicket
Connect Klook and PrioTicket over OCTO, the open standard for tours, with a key Calisto issues for your business.
One Seat Count
A seat sold on a connected channel is gone from your website, your desk and every other channel, and Channels shows where each connection stands.
- GetYourGuide
- Outdoorsy
- Viator
- Boatsetter
- Fever
- Google Things To Do
- iCal feed
- Klook
- PrioTicket
- RVShare
- Tripadvisor
- Turo
Where Experiences touches everything else.
None of these 8 connections are in your plan today; each is its own app.
Sync
GetYourGuide, Viator, Klook and PrioTicket are linked in Sync, and each channel books Experiences’ departures through the same seat count.
Sites
Your website’s Book a tour, Book a session and Book a rental, built with Sites, take Experiences’ departures and units, with your customer types, extras and waivers.
Sign
The waivers guests sign are Sign’s, and Experiences enforces them at check-in as you set it.
Payments
Bookings are paid through your own gateway, the rental deposit is held on the card at collection, and gift card balances are held in Payments.
Dispatch
A guide leading a departure gets it as a task on their day in Dispatch, moved or canceled with the departure, and a repair is a Dispatch work order.
Inventory
Every rental unit, tour vehicle and piece of guest gear is on Inventory’s register, so a boat on a tour cannot be hired out at the same time.
Assure
Routine checks, inspection schedules, findings and recurring maintenance on the fleet and the gear are Assure’s.
Events
Private parties and school groups take a room, a per-guest package and a function sheet on the Events side.
No setup cost. Pay when you start using.
Departures, check-in and the rental counter, in one app.
Included With Your Plans
Your Core app shows everything your Commerce and Ops plans turn on.
Recommended for you
Works well together.
Calisto Sync
Calisto Commerce
Where each item sells, on your own website and screens and every channel you connect, with each channel’s health, commissions and rate parity.
Learn more →Calisto Sites
Calisto Sites
A website and its phone app, built from a template on the page itself, showing what you sell from your own records and published on your own domain.
Learn more →Calisto Sign
Calisto Commerce
Envelopes of one or many documents, sent to each signer in order, checked, chased until everyone signs, and sealed with a certificate anyone can verify.
Learn more →Calisto Payments
Calisto Commerce
The providers you connect in each country, every payment, refund and chargeback, payouts matched to the payments they pay out, what a buyer may pay with, pay links, fiscal providers and your devices.
Learn more →Calisto Dispatch
Calisto Ops
Requests and work orders, tasks assigned by who is free and near, templates and recurring work, the team and its contractors, routes by road, service levels and analytics, and the day worked from a phone with no signal.
Learn more →Calisto Inventory
Calisto Ops
Your Core app shows everything your Commerce and Ops plans turn on.
Learn more →Calisto Assure
Calisto Ops
Inspections and checklists on any phone, findings fixed and verified, certificates and reports issued to clients, safety incidents, credentials and maintenance kept in date.
Learn more →Calisto Events
Included With Your Plans
Your Core app shows everything your Commerce and Ops plans turn on.
Learn more →Calisto Workforce
Calisto Ops
The schedule built from what is booked and when people can work, clock-in on any phone or a shared tablet, time off and timesheets signed off once, a pay report for your payroll and payslips back, labor rules, the team and hiring from your careers page.
Learn more →Calisto Bookings
Calisto Ledger
Calisto Ops
Double-entry books set up your way, every Calisto app’s money posted to them, invoices and who owes, supplier bills read and matched, receipts as expenses, the bank reconciled, money held for others, and the statements your accountant files from.
Learn more →Core-Only Pricing →
For businesses that prefer not to pay a percentage.
Recommended for
The industries that run Experiences, and what each of them runs it for.
Recreation & Vehicle RentalRentals & add-ons
Units, extras, and season passes in one catalog
Recreation & Vehicle Rental on Calisto →Tours & ExperiencesTours & add-ons
Tours, transfers, gear, and extras in one catalog
Tours & Experiences on Calisto →Attractions & ParksSession calendar
Sessions with their own capacity, so no slot is sold twice
Attractions & Parks on Calisto →Everything included in Calisto Experiences.
- Home tiles: Guests Today, Inquiries to Answer, Going Out Today, Due Back Today, Late Returns, Not Signed Yet, Nobody Leading Yet, Under the Minimum, Occupancy Today, Gear Not Back, Card Holds Lapsing Today, Walk-Ins Waiting, Units Not Ready and Checks Missed
- Today hour by hour, for you or everyone: departures and sessions, the counter, guests, crew, the fleet, pickups and deliveries, events, checks and safety, repairs, what to answer and the money
- A channel failing or gone quiet, or a calendar import that failed, shows in what to answer
- Arrivals: tours and rentals arriving, with registration
- Delay or Close: one weather call for a window of departures and rentals, each refunded or credited by its weather policy
- Close the Day: drawers counted, takings and sign-off
- A figure that cannot be read is left out, never shown as zero
- Each tour or activity runs as a departure or a session, and every screen uses the words that fit
- Customer types you define, such as adult, child, senior or family, each with its own price, ages, seats per person and limits per booking
- A private-group price
- Packages: tours sold together at one price, each on its own departure, with one confirmation, at the desk or online
- Extras such as lunch, photos, gear or hotel pickup, each at its own price
- Categories and itineraries with their stops in order
- Dynamic pricing by how full a departure is, reviewed before it applies, and seasons, with Pulse
- Every departure and session with places sold and left and who leads it, filtered to today, nobody leading or under the minimum
- New and edit departure, Mark Departed, Call Off for Weather and Cancel
- My Departures for each guide
- When It Runs: departures made from your patterns, kept ninety days ahead, with Make Departures Now
- Units Free by place
- The minimum to run, decided once at the time you set: the team told, or the departure called off with refunds
- Every booking and every rental as a list, on the calendar, on a map and as a ledger, with rental quotes
- New Booking and New Rental at the desk, priced by customer type, extras, private group and reseller
- A school or company group held unpaid for the days you set
- Booking requests accepted or declined, also from a push
- Each booking’s folio, its thread and its confirmation
- Bookings and rentals imported from a file
- Booking rules, cancellation policies and approvals
- No allotments: a seat or a unit sold anywhere is gone everywhere
- Passes for prepaid visits and season passes, their holders, and punch cards imported
- Pay with a pass at the desk and online
- Gift cards for named tours or one tour paid whole, sold, topped up and voided, with Payments
- Scan each confirmation on a phone, with scans held when there is no signal
- Guest Lists for every departure and session, and a Guests roster person by person, filtered to who has not signed
- Confirmations: check in, edit, cancel, or pay with a pass or a gift card
- Walk-Ins: an honest wait, a place booked from the line, a join page on the guest’s own phone and the line on a lobby screen, with Display
- Gear Not Back, the arrivals report and Guest Registration
- Your waivers, sent from a booking or a departure and signed when booking or on the spot, with Sign
- Per tour: a guest who has not signed is turned away, let in and flagged, or let in
- Under the guardian age you set, the booker signs
- Who May Take Part: age, weight and height limits checked at booking and at the door
- Safety briefings given and recorded per guest; overrides recorded with a reason
- Guest registration: who registers, which details and ID, consent and when it is due, with a companion’s own link and ID erased on request
- Guide profiles, who may lead, and Suggest a Guide by skill
- A guide whose credential has lapsed is never suggested or assigned automatically
- Each departure is a task on the guide’s day, with Dispatch, moved or canceled with it
- Pickup points at their times, run in road order with directions in Calisto’s own navigator
- Seat maps of each vehicle or boat
- Gear counted out and back per guest, line by line
- The Rentals side, whole and included: the same screens and records
- Rental products, kits, categories, add-ons, who may rent, usage and fuel rules, and dependencies
- Rental periods from an hour to a month, each with its price, limits and grace period
- A unit rented by the month on a Registry plan
- The counter: scan out and in, going out today, due back, out now, arriving, back today, held rentals, to clear and card holds
- Late returns, and late, usage and refuel charges put on the bill at the return
- Photo checks, inspections, condition checks, damage priced from your list, and charges after hire such as tolls and fines
- Each driver’s license checked at the hand-out
- The deposit held on the card at collection and settled at the return, never taken online
- Rental agreements, damage waivers, rental terms and availability rules
- Rental units and tour vehicles on one register, with Inventory, so a departure holds its vehicle like a hire
- A live map of the fleet, how busy each unit is, and sub-rentals from partners counted for their dates
- Each unit’s hires, repairs, service, downtime and readings; downtime that clashes with a departure is refused
- Deliveries: runs, transport, collection at the counter, picking, staging, the warehouse and the order board
- Pickup and return places, delivery zones and delivery sites such as a partner hotel or a beach club
- Each unit prints its own QR and barcode label, and a tag scan checks a rental, a kit or a case against the tags read
- Requests and work orders, with Dispatch; an incident can raise a work order
- Recurring maintenance, each cycle opened as a work order, and downtime
- Routine checks, inspection schedules, findings and corrective actions, with Assure
- Incidents reported on a booking or a departure, credentials expiring in thirty days, and permits
- Private parties and school groups on the Events side: inquiries and proposals, a room, a per-guest package that takes session places, a deposit, a payment schedule and the headcount
- Function sheets, event staff, day sheets and inspections; invoices with Ledger
- Hotel desks, agents and tour desks at net rates, on commission on every sale, or by product
- A referral code at the desk or a link to your website
- A reseller’s own staff book on its account
- Statements with withholding tax shown, approved and paid in Ledger
- Connects to GetYourGuide, Viator, Klook and PrioTicket as your reservation system, each opening once certified, with Sync
- Google Things to Do booking links for every published tour
- Rental unit calendars by iCal for FishingBooker, BoatBooker, SamBoat and Click&Boat
- Your published tours listed on Calisto’s marketplace
- Status, incoming bookings, connections, distribution, performance, commissions, errors and logs
- Book a tour, Book a session and Book a rental on your website, with Sites; a kiosk sells a session, with Kiosks
- Occupancy by day and by tour: departures, seats, booked, fill, under the minimum and called off
- Tour and rental sales by channel, by place and by start hour, with commission and what you kept
- Customer mix, guides, guest registration, utilization, maintenance labor and operating days
- The Rentals side’s rentals, how busy and jobs
- Custom reports, scheduled deliveries, CSV and PDF export, every figure per currency
- Team, with Workforce: people, schedule, shift requests, roles, certifications, pay, time off and invitations
- Starting screens for a general manager, operations, reservations and sales, check-in host, rental counter and dock, guide, driver and pickups, fleet technician, gear room, tour photographer, channels and partners, admissions, party host, and parties and group sales
- Rules on from the start: the waiver, the confirmation, a request received and the call-off notice
- Rules off until you turn them on: call-off with refunds, the no-show fee and guide auto-assign
- Team notices for a double-booked unit or departure and a departure under its minimum, and client message sequences
- Threads for WhatsApp, text, web chat, shared mailboxes and voicemail, including guests with no booking
- Settings: business, design, sign-in, this device, locations, currencies, taxes, deposits, Threads, booking, waivers and safety, rentals, delivery and places, devices, and data custody for owners
- Card readers, printers, scales and signing units
- Refunds to the card or as credit to the guest’s wallet, through your own gateway, with Payments
- Tabs: Today, Check-In, Pickups & Returns and Bookings
- Home, Today, Check-In, every departure page and Pickups & Returns open with no signal once Experiences is kept on the phone
- A departure on a phone: headcount, guests checked in by tap or swipe, waivers, gear, the pickup run, Book, Send Waivers, Report an Incident, Delay and Call Off
- The counter on a phone: hand out and take back with the camera reading each unit’s tag
- Photos shared from the phone attached to a guide’s task
- Push actions: accept or decline a booking request, check in a party arriving, open a departure under its minimum
- Search across bookings, departures, tours, guides, resellers and rentals
- What the Pro Shop recommends for your sector at your size, each app set up or opened from here
- Campaigns to many guests at once, sent by hand or by an Automations rule, with Campaigns
Questions about Calisto Experiences
Tour operators and activity providers; attractions and parks such as family entertainment centers, trampoline parks, bowling, escape rooms, museums and theme parks selling timed entry and passes; and bike, kayak, boat and vehicle rental businesses. A business that does more than one runs them all from the same app.
Yes. Experiences’ Rentals area is the Rentals side, whole: the fleet, rental periods, who may rent, pickups and returns, late returns, photo checks and deposits, on the same records, at no extra cost. A business whose work is renting, such as a bike, boat or vehicle rental company, starts in Experiences and runs its fleet here.
Experiences connects to GetYourGuide and Viator as your reservation system, and to Klook and PrioTicket over OCTO. You link your own channel account in Sync, and the channel books your departures from the same seats as your website and your desk. Each channel opens once its certification with an operator is complete, and the Channels screen shows where each one stands.
Yes. Each tour has the customer types you define, such as adult, child, senior, student or family, each with its own price, its own ages and the seats one person takes. A baby on a lap can take no seat and a tandem two.
You set the minimum to run and when it is decided. If the departure is short at that moment, the team is told, or the departure is called off and every guest refunded, whichever you chose. A call-off for the weather follows your weather policy: a refund, credit or a new date.
Yes. The guide scans each confirmation code on a phone. With no signal it keeps checking guests in and sends every scan when it is back online. A guest only the desk can let in is held for the desk.
You write the waiver in Sign and choose, per tour, what happens to a guest who has not signed: turned away, let in and flagged, or let in. Guests booking on your website sign as part of booking, and anyone who has not can sign on the spot before they are checked in.
By the rules you set on each rental: a late fee per rental period after the grace period, a fee for every kilometer, mile or engine hour over the allowance, and a refuel fee when it comes back below the level you ask. They are worked out at the return and put on the bill. A figure the desk enters itself stands.
The deposit is held on the renter’s card when they collect, through your own payment gateway. At the return it is released on a clean return, or the charges are taken from it, up to what is held. It is never taken when a rental is booked online.
Experiences is included with a Calisto Ops or Commerce plan, or bought on its own per business, with the Rentals side included either way. The pricing section on this page reads the live catalog and is the authority. A capability Experiences opens into another app, such as Sites, Sign, Sync, Threads or Dial, is priced in that app.