HOW WE COMPARE
Calisto Pro vs FareHarbor & Peek Pro
FareHarbor and Peek Pro are booking widgets. Calisto Pro is a full tour operator platform with multi-day itineraries, guide management, real-time booking, waivers, OTA distribution, customer portals, marketing automation, and 98 integrated products, not just an embeddable checkout.
- Tours & Experiences
- Attractions & Parks
Feature by feature
Calisto Pro beside Peek Pro
- 27 Only in Calisto Pro
- 9 In both
| 36 features | Calisto Pro | Peek Pro |
|---|---|---|
| Online Booking Engine | Yes | Yes |
| Real-Time Availability Sync | Yes | Yes |
| Embeddable Booking Widget | Yes | Yes |
| Viator & GetYourGuide Distribution | Yes | Yes |
| Airbnb Experiences Distribution | Yes | No |
| Multi-Day Itinerary Builder | Yes | No |
| Guide Scheduling & Certification Tracking | Yes | No |
| Guide Payroll & Commission Tracking | Yes | No |
| Intelligent Dynamic Pricing (7-Factor Algorithm) | Yes | Yes |
| Abandoned Cart Recovery | Yes | No |
| Cancellation Protection | Yes | No |
| 7-Stage Booking Automations | Yes | No |
| Customer Portal (Navigator) | Yes | No |
| Photo & Video Delivery | Yes | No |
| Automated Review Collection | Yes | No |
| Digital Waivers & E-Signatures (Sign) | Yes | Yes |
| Self-Service Guest Kiosk | Yes | Yes |
| 73 Payment Gateways (Your Choice) | Yes | No |
| Equipment & Gear Tracking | Yes | No |
| Vehicle & Transport Management | Yes | No |
| Safety Checklist & Compliance (Assure) | Yes | No |
| Omnichannel Messaging (WhatsApp, SMS, Email) | Yes | No |
| Marketing Automation & Campaigns (Studio) | Yes | No |
| Cross-Promotion Engine | Yes | No |
| Referral & Affiliate Program (Circle) | Yes | No |
| Native VoIP Calling | Yes | No |
| POS for Merchandise & Add-Ons | Yes | No |
| Store Credit System | Yes | No |
| TV Display System (Departure Board) | Yes | No |
| Daily Pulse Briefing | Yes | No |
| Staff Training LMS (University) | Yes | No |
| Video Conferencing (Meet) | Yes | No |
| Accounting Integrations (QB, Xero) | Yes | Yes |
| CRM & Guest Profiles | Yes | Yes |
| Reseller Hub with API Keys | Yes | No |
| Weather Integration for Tour Planning | Yes | No |
What replaces it
What runs tours & experiences on Calisto
The apps that take over from Peek Pro, each in the words tours & experiences businesses use.
- Tours & departuresCalisto Experiences
- Business setupCalisto Purview
- Operating standardsCalisto Blueprint
- WaiversCalisto Sign
- OTA distributionCalisto Sync
- Agents & groupsCalisto Deals
- PaymentsCalisto Payments
- Seasonal pricingCalisto Pulse
- ProposalsCalisto Proposals
- Vehicles & gearCalisto Inventory
- Pickup routingCalisto Dispatch
- AccountingCalisto Ledger
Booking widgets vs. a complete operator platform
| The Old Way | The Calisto Way | |
|---|---|---|
| Online booking | Core feature (widget) | Native engine + embeddable widget |
| OTA distribution | Viator, GYG via reseller | Native Viator, GYG, Airbnb Experiences |
| Guide management | Basic availability | Full scheduling, certs, payroll |
| Multi-day itineraries | Not available | Day-by-day builder with logistics |
| Customer portal | Not available | Navigator, full self-service |
| Waiver management | Built-in or third-party | Calisto Sign, legally binding |
| Marketing automation | Not available | Studio, included |
| Payment processor | Locked to platform | 73 gateways, you choose |
| VoIP & messaging | Not available | Native calling + omnichannel |
| Staff training | Not available | University, included |
What moves
Bringing your data from Peek Pro
Your data is read in your own browser and sent to your Calisto account. Calisto never sees your login for the old system.
From an export file
Export your data from Peek Pro and drop the file in. It is read in your browser and mapped onto Calisto.
Products
Tours and activities, imported as experiences
Bookings
Imported bookings data
Customers
Imported customers data
WHAT BOOKING WIDGETS LACK
Running tours takes more than a checkout page
A booking widget handles the transaction. But managing guides, building multi-day itineraries, tracking equipment, ensuring safety compliance, and marketing to past guests requires a platform that FareHarbor and Peek Pro were never built to be.
Guide Management: Not Just an Availability Toggle
FareHarbor lets you mark guides as available or unavailable. Calisto provides full guide operations: certification tracking with automatic expiration alerts, language capabilities, specialty skills, scheduling with conflict detection and overtime rules, payroll integration, commission tracking per tour, performance analytics, and a guide-facing mobile portal where they see their upcoming tours, route details, and guest manifests.
Multi-Day Itineraries: Not a Single Time Slot
FareHarbor and Peek are built for single-session activities: a 2-hour kayak tour, a zip-line session. Calisto handles multi-day adventures: a day-by-day itinerary builder, accommodation and transport coordination per day, meal planning, checkpoint management with guest progress tracking, and automated guest communication at each stage. Perfect for multi-day treks, diving packages, safari circuits, or island-hopping tours.
Customer Portal: More Than a Confirmation Email
FareHarbor sends a confirmation email. Peek sends a confirmation email. That's where the customer experience ends. Calisto Navigator gives every guest a self-service portal: view their upcoming tours with itinerary details and meeting points on a map, sign waivers digitally before arrival, upload required documents, message their assigned guide, leave reviews, and rebook for their next trip.
7-Stage Booking Automations
Confirmation, pre-arrival reminder, waiver nudge, day-of details, thank-you, review request, and rebooking offer. All automated with email and SMS delivery.
Abandoned Cart Recovery
3-step email + SMS drip at optimized intervals. One-click resume links bring guests back to complete their booking. Recover 1 in 6 lost bookings.
Cancellation Protection
Guests purchase optional protection at checkout. If they cancel, the protection covers the refund and you keep your revenue. Configurable premium per experience.
Dynamic Pricing Engine
7-factor yield management with 6 rule types: date-based, time-based, occupancy, day-of-week, advance purchase, and group size. Cold-start intelligence for new experiences.
Photo & Video Delivery
Upload photos per booking. Deliver via email, SMS, or guest portal. Track delivery status. Guests who receive photos are more likely to review and rebook.
Guest Self-Service Portal
Guests view bookings, sign waivers, self-reschedule, download QR tickets, and manage their profile. All browser-based, no app download.
Cross-Promotion Engine
After a kayak tour, suggest the sunset cruise. Full conversion tracking shows impressions, clicks, and completed bookings per promotion.
Daily Pulse Briefing
Morning briefing with departures, expected revenue, utilization rate, unsigned waivers, equipment alerts, and low-occupancy slots you could still fill.
Self-Service Kiosk
Touch-optimized tablet interface for walk-up guests. Browse, book, pay, and check in without staff. 48px buttons for outdoor and glove-friendly use.
75 Payment Gateways (BYOP)
Bring your own processor and keep your existing rates. Stripe, Square, MercadoPago, Cardnet DR, Azul DR, Redsys, M-Pesa, and dozens more regional gateways. Collect in the local currency.
Booking is just the beginning.
Peek Pro and FareHarbor handle online reservations and payment processing, then stop. The five-invoice stack fills the gap: a waiver platform, an OTA aggregator, an email tool, a guide scheduling spreadsheet, a reporting export. Calisto continues instead, with 7 automated guest touchpoints, abandoned cart recovery, cancellation protection, dynamic pricing, gear inspection that adjusts tomorrow's capacity, guide certification flags, photo delivery, a self-service guest portal, automated review collection, daily briefings, and cross-promotions. One platform from first click to 5-star review to rebooking.
Choose your processor. Not theirs.
FareHarbor requires its own payment processing. Calisto connects to 73 payment gateways across 11 global regions. Keep your existing merchant rates. Your terms.
See every payment gatewayHonest answers
Switching questions
Will I lose my Viator and GetYourGuide listings?
No. Calisto connects natively to Viator, GetYourGuide, and Airbnb Experiences. Your OTA listings remain active with real-time availability sync.
Does Calisto include a booking widget for my website?
Yes. Calisto provides an embeddable booking widget with dynamic pricing, group discounts, add-ons, and waiver collection at checkout. You choose your own payment processor with your own rates.
Does Calisto include dynamic pricing for tours?
Yes. Calisto's 7-factor intelligent pricing engine is built in. It covers demand, weather, day-of-week, season, competition, lead time, and historical patterns.
How does Calisto handle safety compliance?
Calisto Assure handles safety checklists, equipment inspection logs, guide certification tracking with expiration alerts, incident reporting, and compliance documentation. Digital waivers are handled by Calisto Sign with legally binding e-signatures. All records are audit-ready.
How does pricing work?
Setting up costs nothing and no card is required. You get full access to all 98 products with no feature restrictions. Core and Enterprise carry no additional cost. Commerce is a 1% revenue share. Every other suite is priced per app in the Marketplace.
Why do you charge a percentage of revenue?
Because it makes us partners, not a vendor. A flat subscription means your software company collects the same fee in your best month and your worst. A revenue share means we only grow when you grow. Slow month or off-season? Your bill scales down with you.
Learn more
Everything Calisto does here
The pages behind this comparison: the sector, the apps and the guides.
- Leisure & TourismCalisto for Tours & Experiences
Calisto Pro runs the whole departure in one place: the seats every channel sells, the guide and the van, the pickups, the waivers and the check-in, then the review and the rebooking after it.
Open - PricingPricing for Tours & ExperiencesOpen
- Leisure & TourismCalisto for Attractions & Parks
Calisto Pro puts the sessions, the tickets, the waivers, the passes, the parties and the door on one record, so the 11 o’clock never sells more people than the floor holds.
Open - PricingPricing for Attractions & ParksOpen
- AppCalisto Experiences
Tour operators, activity providers and attractions: departures made from templates, customer types with their own prices and seats, the manifest and check-in on a phone, waivers, resellers, and the Rentals side included for every bike, kayak, boat and vehicle out and back.
Open