SWITCH FROM BIGCHANGE
BigChange to Calisto Dispatch
Take customers' requests, turn them into work orders and tasks, give each to who is free and near, route the day by road, repeat work on a schedule, hold it to your own service levels, and work it from a phone with no signal.
Feature by feature
Calisto Dispatch beside BigChange
- 24 In both
| 24 features | Calisto Dispatch | BigChange |
|---|---|---|
| Scheduling | ||
| Drag-and-Drop Job SchedulingCalisto: Work shows every open job as a list, a board, a crew, a schedule or a map; dragging a card on the board or the crew moves or assigns it.Checked 29. okt. 2026Source | Yes | Yes |
| Scheduling AssistantCalisto: best-fit suggestions rank who takes a task by availability, current load, skills and drive time to the job, and an Automations rule can give a new task to the best fit by itself.Checked 29. okt. 2026Source | Yes | Yes |
| Dispatch | ||
| Emergency Dispatch to the Nearest EngineerCalisto: the Live Map shows each worker and each job's pin, and suggestions rank who is nearest by drive time.Checked 29. okt. 2026Source | Yes | Yes |
| Routing | ||
| Route OptimisationCalisto: Route Optimization orders each worker's stops by road on Calisto's own router, with road kilometers and drive minutes beside the dispatcher's own order, and the order is sent to the worker's day.Checked 29. okt. 2026Source | Yes | Yes |
| Preventive Maintenance | ||
| Recurring Preventive Maintenance with RemindersCalisto: a recurring rule copies a template every so many days, weeks or months, or on a custom schedule, for a place and a client, and each due occurrence becomes one task.Checked 29. okt. 2026Source | Yes | Yes |
| Customers | ||
| Online Booking PortalCalisto: clients book a service online into real open slots, and the booking opens the job (with Bookings).Checked 29. okt. 2026Source | Yes | Yes |
| Arrival Time AlertsCalisto: the first On My Way tap texts the client how many minutes away the technician is, from the business, or emails them; a client's portal shows who is coming and the minutes away, never the position.Checked 29. okt. 2026Source | Yes | Yes |
| Customer PortalCalisto: a client's portal shows their own visits and records, with who is coming and the minutes away (with Navigator).Checked 29. okt. 2026Source | Yes | Yes |
| CRM and Sales PipelineCalisto: leads, deals and follow-ups are Deals', the CRM, on the same customer records Dispatch works for (with Deals).Checked 29. okt. 2026Source | Yes | Yes |
| Inventory and Parts | ||
| Parts Across Warehouse and VanCalisto: parts are Inventory's stock by location, vans included, with lots, transfers and reorder points, through one ledger (with Inventory).Checked 29. okt. 2026Source | Yes | Yes |
| Mobile App | ||
| Offline Mobile AppCalisto: on my way, arrive, start, checklist ticks, photos, documents, parts and complete wait on the phone with no signal and are sent once, in order; a worker can keep their day on the device to read it offline.Checked 29. okt. 2026Source | Yes | Yes |
| Help on Every JobCalisto: the technician dictates notes, has them tidied or translated and the job summarized, and Vida briefs them on the day's jobs and each one's equipment history, plans the day and answers questions about the business.Checked 29. okt. 2026Source | Yes | Yes |
| Work Orders | ||
| Worksheets with Mandatory StepsCalisto: a task's steps are ticked off on the phone, and Complete enforces the required photo, signature and checklist items.Checked 29. okt. 2026Source | Yes | Yes |
| Forms Required Before Work StartsCalisto: a risk assessment or permit, signed in the form, is required before a job can start, and a sign-off before it can be completed, on every door that starts or completes work (with Forms).Checked 29. okt. 2026Source | Yes | Yes |
| Fleet | ||
| Live Vehicle TrackingCalisto: Signal tracks where a vehicle is through the tracker fitted to it, with geofences, on the same vehicle record a run names (with Signal).Checked 29. okt. 2026Source | Yes | Yes |
| Speeding and Hard Driving AlertsCalisto: a vehicle over the road's own limit by more than the business allows, and the hard stops, starts and turns its tracker reports, are told to the admins once each (with Signal).Checked 29. okt. 2026Source | Yes | Yes |
| Quoting | ||
| Quotes with Online AcceptanceCalisto: a quote goes to the client as a proposal they open and accept online (with Proposals).Checked 29. okt. 2026Source | Yes | Yes |
| Invoicing | ||
| InvoicingCalisto: invoices are Ledger's, and a project's billable time and chargeable parts are billed from the project (with Ledger and Velocity).Checked 29. okt. 2026Source | Yes | Yes |
| Purchasing | ||
| Purchase Invoice MatchingCalisto: a supplier's bill is matched to the purchase order and its deliveries in Ledger (with Ledger).Checked 29. okt. 2026Source | Yes | Yes |
| Assets | ||
| Asset Service SchedulesCalisto: recurring maintenance on a unit is due by date or by meter, whichever comes first, each cycle a work order (with Assure and Inventory).Checked 29. okt. 2026Source | Yes | Yes |
| Reporting | ||
| DashboardsCalisto: Analytics shows Metrics, Reports, Time on Task and Capacity over one choice of dates, and the home is a live cockpit of awaiting intake, at-risk work, who is on a job and what was completed today.Checked 29. okt. 2026Source | Yes | Yes |
| Your Data in Your Own DatabaseCalisto: the business can run its account on its own PostgreSQL database, so its BI tools, warehouse or lake read every record where it lives (with Sovereign).Checked 29. okt. 2026Source | Yes | Yes |
| Contractors | ||
| SubcontractorsCalisto: contractors carry their skills, zones, insurance and license, with pay agreements and statements, and contractor companies' compliance is kept in Dispatch.Checked 29. okt. 2026Source | Yes | Yes |
| Work Offered to SubcontractorsCalisto: work is offered to a subcontractor's company, its people take it on their phone and are paid at the rates agreed with them (with Workforce).Checked 29. okt. 2026Source | Yes | Yes |
What moves
Bringing your data from BigChange
Your data is read in your own browser and sent to your Calisto account. Calisto never sees your login for the old system.
From an export file
Export your data from BigChange and drop the file in. It is read in your browser and mapped onto Calisto.
Any spreadsheet you export from BigChange can be mapped onto Calisto, column by column.
Moving from BigChange
Questions about switching
How do my open jobs come over from BigChange?
Open jobs are made again as work orders and tasks with the one task composer, each with its client, place, time and person. Kinds of work you repeat become Library templates with their steps, and a recurring rule makes each due occurrence a task from then on.
How do my technicians come across?
Each person is added once with New Worker and is the same person in every Calisto app. Contractors keep their skills, zones, insurance and license, with their pay agreements. Shifts and hours are set in Workforce.
Do my service targets carry over?
Each target is set again as a service level for a kind of work, a team, a zone or the whole business, with tighter targets per priority and your business hours if you choose. Priority, the Breach Log and the alerts read it from the moment it is saved.
Learn more
Everything Calisto does here
The pages behind this comparison: the sector, the apps and the guides.