Calisto Stays
Run every stay, from the booking to the owner’s payout.
The property management system you run your rooms, apartments and villas from, whether they are yours or you manage them for their owners.
Hotel Ria FormosaTaviraArrivalsSLSophie Laurent15:30 · RF7A21 · 204 · 2 clientsPre-registeredBooking.comZero balance3 nights · Hotel RoomsQuickCheck In
Casa Palmera VillasPunta CanaArrivalsMHMichael Hart16:00 · CP4410 · Villa Coralina · 6 clientsPre-registeredAirbnbOwes US$1,850.007 nights · VillasQuickCheck In
Condesa SuitesMexico CityArrivalsVRValeria Ruiz14:00 · CS0932 · Suite 4B · 1 clientPre-registeredDirectZero balance28 nights · ApartmentsQuickCheck In
Bo-Kaap StaysCape TownArrivalsTNThandi Nkosi13:15 · BK2207 · Rose St Loft · 2 clientsBooking.comZero balance4 nights · ApartmentsCheck In
Alpenhof LodgeZermattArrivalsLMLukas Meier17:45 · AL5150 · Matterhorn Suite · 2 clientsPre-registeredDirectOwes CHF 980.005 nights · Hotel RoomsQuickCheck In
Machiya KyotoKyotoArrivalsECEmily Carter15:00 · MK8836 · Gion House · 4 clientsPre-registeredExpediaZero balance3 nights · TownhousesQuickCheck In
Harbour House HotelHalifaxArrivalsOMOwen MacLeod18:20 · HH1094 · 312 · 2 clientsPhoneOwes $478.002 nights · Hotel RoomsCheck In
Lagoon ResidencesDubaiArrivalsARAisha Rahman16:30 · LR6620 · Marina 1804 · 3 clientsPre-registeredAirbnbZero balance6 nights · ApartmentsQuickCheck In
Laureles ApartmentsMedellínArrivalsCRCamilo Restrepo12:00 · LA3318 · Apto 702 · 2 clientsPre-registeredDirectOwes $ 3.100.00030 nights · ApartmentsQuickCheck In
Hotel Bahía SerenaCádizArrivalsLNLucía Navarro14:45 · BS4471 · 108 · 2 clientsPre-registeredBooking.comZero balance2 nights · Hotel RoomsQuickCheck In
Hotel Ria FormosaTaviraArrivalsSLSophie Laurent15:30 · RF7A21 · 204 · 2 clientsPre-registeredBooking.comZero balance3 nights · Hotel RoomsQuickCheck In
Casa Palmera VillasPunta CanaArrivalsMHMichael Hart16:00 · CP4410 · Villa Coralina · 6 clientsPre-registeredAirbnbOwes US$1,850.007 nights · VillasQuickCheck In
Condesa SuitesMexico CityArrivalsVRValeria Ruiz14:00 · CS0932 · Suite 4B · 1 clientPre-registeredDirectZero balance28 nights · ApartmentsQuickCheck In
Bo-Kaap StaysCape TownArrivalsTNThandi Nkosi13:15 · BK2207 · Rose St Loft · 2 clientsBooking.comZero balance4 nights · ApartmentsCheck In
Alpenhof LodgeZermattArrivalsLMLukas Meier17:45 · AL5150 · Matterhorn Suite · 2 clientsPre-registeredDirectOwes CHF 980.005 nights · Hotel RoomsQuickCheck In
Machiya KyotoKyotoArrivalsECEmily Carter15:00 · MK8836 · Gion House · 4 clientsPre-registeredExpediaZero balance3 nights · TownhousesQuickCheck In
Harbour House HotelHalifaxArrivalsOMOwen MacLeod18:20 · HH1094 · 312 · 2 clientsPhoneOwes $478.002 nights · Hotel RoomsCheck In
Lagoon ResidencesDubaiArrivalsARAisha Rahman16:30 · LR6620 · Marina 1804 · 3 clientsPre-registeredAirbnbZero balance6 nights · ApartmentsQuickCheck In
Laureles ApartmentsMedellínArrivalsCRCamilo Restrepo12:00 · LA3318 · Apto 702 · 2 clientsPre-registeredDirectOwes $ 3.100.00030 nights · ApartmentsQuickCheck In
Hotel Bahía SerenaCádizArrivalsLNLucía Navarro14:45 · BS4471 · 108 · 2 clientsPre-registeredBooking.comZero balance2 nights · Hotel RoomsQuickCheck In
Hotel Ria FormosaTaviraArrivalsSLSophie Laurent15:30 · RF7A21 · 204 · 2 clientsPre-registeredBooking.comZero balance3 nights · Hotel RoomsQuickCheck In
Casa Palmera VillasPunta CanaArrivalsMHMichael Hart16:00 · CP4410 · Villa Coralina · 6 clientsPre-registeredAirbnbOwes US$1,850.007 nights · VillasQuickCheck In
Condesa SuitesMexico CityArrivalsVRValeria Ruiz14:00 · CS0932 · Suite 4B · 1 clientPre-registeredDirectZero balance28 nights · ApartmentsQuickCheck In
Bo-Kaap StaysCape TownArrivalsTNThandi Nkosi13:15 · BK2207 · Rose St Loft · 2 clientsBooking.comZero balance4 nights · ApartmentsCheck In
Alpenhof LodgeZermattArrivalsLMLukas Meier17:45 · AL5150 · Matterhorn Suite · 2 clientsPre-registeredDirectOwes CHF 980.005 nights · Hotel RoomsQuickCheck In
Machiya KyotoKyotoArrivalsECEmily Carter15:00 · MK8836 · Gion House · 4 clientsPre-registeredExpediaZero balance3 nights · TownhousesQuickCheck In
Harbour House HotelHalifaxArrivalsOMOwen MacLeod18:20 · HH1094 · 312 · 2 clientsPhoneOwes $478.002 nights · Hotel RoomsCheck In
Lagoon ResidencesDubaiArrivalsARAisha Rahman16:30 · LR6620 · Marina 1804 · 3 clientsPre-registeredAirbnbZero balance6 nights · ApartmentsQuickCheck In
Laureles ApartmentsMedellínArrivalsCRCamilo Restrepo12:00 · LA3318 · Apto 702 · 2 clientsPre-registeredDirectOwes $ 3.100.00030 nights · ApartmentsQuickCheck In
Hotel Bahía SerenaCádizArrivalsLNLucía Navarro14:45 · BS4471 · 108 · 2 clientsPre-registeredBooking.comZero balance2 nights · Hotel RoomsQuickCheck In
Hotel Ria FormosaTaviraArrivalsSLSophie Laurent15:30 · RF7A21 · 204 · 2 clientsPre-registeredBooking.comZero balance3 nights · Hotel RoomsQuickCheck In
Casa Palmera VillasPunta CanaArrivalsMHMichael Hart16:00 · CP4410 · Villa Coralina · 6 clientsPre-registeredAirbnbOwes US$1,850.007 nights · VillasQuickCheck In
Condesa SuitesMexico CityArrivalsVRValeria Ruiz14:00 · CS0932 · Suite 4B · 1 clientPre-registeredDirectZero balance28 nights · ApartmentsQuickCheck In
Bo-Kaap StaysCape TownArrivalsTNThandi Nkosi13:15 · BK2207 · Rose St Loft · 2 clientsBooking.comZero balance4 nights · ApartmentsCheck In
Alpenhof LodgeZermattArrivalsLMLukas Meier17:45 · AL5150 · Matterhorn Suite · 2 clientsPre-registeredDirectOwes CHF 980.005 nights · Hotel RoomsQuickCheck In
Machiya KyotoKyotoArrivalsECEmily Carter15:00 · MK8836 · Gion House · 4 clientsPre-registeredExpediaZero balance3 nights · TownhousesQuickCheck In
Harbour House HotelHalifaxArrivalsOMOwen MacLeod18:20 · HH1094 · 312 · 2 clientsPhoneOwes $478.002 nights · Hotel RoomsCheck In
Lagoon ResidencesDubaiArrivalsARAisha Rahman16:30 · LR6620 · Marina 1804 · 3 clientsPre-registeredAirbnbZero balance6 nights · ApartmentsQuickCheck In
Laureles ApartmentsMedellínArrivalsCRCamilo Restrepo12:00 · LA3318 · Apto 702 · 2 clientsPre-registeredDirectOwes $ 3.100.00030 nights · ApartmentsQuickCheck In
Hotel Bahía SerenaCádizArrivalsLNLucía Navarro14:45 · BS4471 · 108 · 2 clientsPre-registeredBooking.comZero balance2 nights · Hotel RoomsQuickCheck In
Hotel Ria FormosaTaviraUnit Board107TurnoverInspectedUnit ReadyRDRosa DuarteArrivals 15:00
Bo-Kaap StaysCape TownUnit BoardWale St StudioTurnoverCleaningArrivals 14:00NDNomsa DlaminiMark Clean
Casa Palmera VillasPunta CanaUnit BoardVilla ArrecifeTurnoverCleanArrivals 16:00YPYokasta PeñaMark Inspected
Machiya KyotoKyotoUnit BoardHigashiyama HouseTurnoverTo cleanArrivals 15:00ATAiko TanakaStart Cleaning
Harbour House HotelHalifaxUnit Board214TurnoverInspectedUnit ReadyGFGrace FraserArrivals 16:00
Condesa SuitesMexico CityUnit BoardSuite 2ACleaningArrivals 15:00LHLupita HernándezMark Clean
Lagoon ResidencesDubaiUnit BoardMarina 2207TurnoverCleanArrivals 15:00JSJoy SantosMark Inspected
Alpenhof LodgeZermattUnit BoardZimmer 12TurnoverInspectedUnit ReadyPHPetra HuberArrivals 16:00
Laureles ApartmentsMedellínUnit BoardApto 503TurnoverTo cleanArrivals 13:00DODiana OspinaStart Cleaning
Hotel Bahía SerenaCádizUnit Board215TurnoverCleaningArrivals 14:00CRCarmen RuizMark Clean
Hotel Ria FormosaTaviraUnit Board107TurnoverInspectedUnit ReadyRDRosa DuarteArrivals 15:00
Bo-Kaap StaysCape TownUnit BoardWale St StudioTurnoverCleaningArrivals 14:00NDNomsa DlaminiMark Clean
Casa Palmera VillasPunta CanaUnit BoardVilla ArrecifeTurnoverCleanArrivals 16:00YPYokasta PeñaMark Inspected
Machiya KyotoKyotoUnit BoardHigashiyama HouseTurnoverTo cleanArrivals 15:00ATAiko TanakaStart Cleaning
Harbour House HotelHalifaxUnit Board214TurnoverInspectedUnit ReadyGFGrace FraserArrivals 16:00
Condesa SuitesMexico CityUnit BoardSuite 2ACleaningArrivals 15:00LHLupita HernándezMark Clean
Lagoon ResidencesDubaiUnit BoardMarina 2207TurnoverCleanArrivals 15:00JSJoy SantosMark Inspected
Alpenhof LodgeZermattUnit BoardZimmer 12TurnoverInspectedUnit ReadyPHPetra HuberArrivals 16:00
Laureles ApartmentsMedellínUnit BoardApto 503TurnoverTo cleanArrivals 13:00DODiana OspinaStart Cleaning
Hotel Bahía SerenaCádizUnit Board215TurnoverCleaningArrivals 14:00CRCarmen RuizMark Clean
Hotel Ria FormosaTaviraUnit Board107TurnoverInspectedUnit ReadyRDRosa DuarteArrivals 15:00
Bo-Kaap StaysCape TownUnit BoardWale St StudioTurnoverCleaningArrivals 14:00NDNomsa DlaminiMark Clean
Casa Palmera VillasPunta CanaUnit BoardVilla ArrecifeTurnoverCleanArrivals 16:00YPYokasta PeñaMark Inspected
Machiya KyotoKyotoUnit BoardHigashiyama HouseTurnoverTo cleanArrivals 15:00ATAiko TanakaStart Cleaning
Harbour House HotelHalifaxUnit Board214TurnoverInspectedUnit ReadyGFGrace FraserArrivals 16:00
Condesa SuitesMexico CityUnit BoardSuite 2ACleaningArrivals 15:00LHLupita HernándezMark Clean
Lagoon ResidencesDubaiUnit BoardMarina 2207TurnoverCleanArrivals 15:00JSJoy SantosMark Inspected
Alpenhof LodgeZermattUnit BoardZimmer 12TurnoverInspectedUnit ReadyPHPetra HuberArrivals 16:00
Laureles ApartmentsMedellínUnit BoardApto 503TurnoverTo cleanArrivals 13:00DODiana OspinaStart Cleaning
Hotel Bahía SerenaCádizUnit Board215TurnoverCleaningArrivals 14:00CRCarmen RuizMark Clean
Hotel Ria FormosaTaviraUnit Board107TurnoverInspectedUnit ReadyRDRosa DuarteArrivals 15:00
Bo-Kaap StaysCape TownUnit BoardWale St StudioTurnoverCleaningArrivals 14:00NDNomsa DlaminiMark Clean
Casa Palmera VillasPunta CanaUnit BoardVilla ArrecifeTurnoverCleanArrivals 16:00YPYokasta PeñaMark Inspected
Machiya KyotoKyotoUnit BoardHigashiyama HouseTurnoverTo cleanArrivals 15:00ATAiko TanakaStart Cleaning
Harbour House HotelHalifaxUnit Board214TurnoverInspectedUnit ReadyGFGrace FraserArrivals 16:00
Condesa SuitesMexico CityUnit BoardSuite 2ACleaningArrivals 15:00LHLupita HernándezMark Clean
Lagoon ResidencesDubaiUnit BoardMarina 2207TurnoverCleanArrivals 15:00JSJoy SantosMark Inspected
Alpenhof LodgeZermattUnit BoardZimmer 12TurnoverInspectedUnit ReadyPHPetra HuberArrivals 16:00
Laureles ApartmentsMedellínUnit BoardApto 503TurnoverTo cleanArrivals 13:00DODiana OspinaStart Cleaning
Hotel Bahía SerenaCádizUnit Board215TurnoverCleaningArrivals 14:00CRCarmen RuizMark Clean
Hotel Ria FormosaTaviraArrivalsSLSophie Laurent15:30 · RF7A21 · 204 · 2 clientsPre-registeredBooking.comZero balance3 nights · Hotel RoomsQuickCheck In
Casa Palmera VillasPunta CanaArrivalsMHMichael Hart16:00 · CP4410 · Villa Coralina · 6 clientsPre-registeredAirbnbOwes US$1,850.007 nights · VillasQuickCheck In
Condesa SuitesMexico CityArrivalsVRValeria Ruiz14:00 · CS0932 · Suite 4B · 1 clientPre-registeredDirectZero balance28 nights · ApartmentsQuickCheck In
Bo-Kaap StaysCape TownArrivalsTNThandi Nkosi13:15 · BK2207 · Rose St Loft · 2 clientsBooking.comZero balance4 nights · ApartmentsCheck In
Alpenhof LodgeZermattArrivalsLMLukas Meier17:45 · AL5150 · Matterhorn Suite · 2 clientsPre-registeredDirectOwes CHF 980.005 nights · Hotel RoomsQuickCheck In
Machiya KyotoKyotoArrivalsECEmily Carter15:00 · MK8836 · Gion House · 4 clientsPre-registeredExpediaZero balance3 nights · TownhousesQuickCheck In
Harbour House HotelHalifaxArrivalsOMOwen MacLeod18:20 · HH1094 · 312 · 2 clientsPhoneOwes $478.002 nights · Hotel RoomsCheck In
Lagoon ResidencesDubaiArrivalsARAisha Rahman16:30 · LR6620 · Marina 1804 · 3 clientsPre-registeredAirbnbZero balance6 nights · ApartmentsQuickCheck In
Laureles ApartmentsMedellínArrivalsCRCamilo Restrepo12:00 · LA3318 · Apto 702 · 2 clientsPre-registeredDirectOwes $ 3.100.00030 nights · ApartmentsQuickCheck In
Hotel Bahía SerenaCádizArrivalsLNLucía Navarro14:45 · BS4471 · 108 · 2 clientsPre-registeredBooking.comZero balance2 nights · Hotel RoomsQuickCheck In
Hotel Ria FormosaTaviraUnit Board107TurnoverInspectedUnit ReadyRDRosa DuarteArrivals 15:00
Bo-Kaap StaysCape TownUnit BoardWale St StudioTurnoverCleaningArrivals 14:00NDNomsa DlaminiMark Clean
Casa Palmera VillasPunta CanaUnit BoardVilla ArrecifeTurnoverCleanArrivals 16:00YPYokasta PeñaMark Inspected
Machiya KyotoKyotoUnit BoardHigashiyama HouseTurnoverTo cleanArrivals 15:00ATAiko TanakaStart Cleaning
Harbour House HotelHalifaxUnit Board214TurnoverInspectedUnit ReadyGFGrace FraserArrivals 16:00
Condesa SuitesMexico CityUnit BoardSuite 2ACleaningArrivals 15:00LHLupita HernándezMark Clean
Lagoon ResidencesDubaiUnit BoardMarina 2207TurnoverCleanArrivals 15:00JSJoy SantosMark Inspected
Alpenhof LodgeZermattUnit BoardZimmer 12TurnoverInspectedUnit ReadyPHPetra HuberArrivals 16:00
Laureles ApartmentsMedellínUnit BoardApto 503TurnoverTo cleanArrivals 13:00DODiana OspinaStart Cleaning
Hotel Bahía SerenaCádizUnit Board215TurnoverCleaningArrivals 14:00CRCarmen RuizMark Clean
Calisto Stays
Everything a property runs, in one place
From the night you sell to the owner you pay.
Calendar
Every unit by night, every booking on it.
Channels
Every channel and your own Booking Page.
Rates
Set the night once, sell it everywhere.
Front Desk
From the arrival to the key.
Housekeeping
The unit ready before the guest.
Folios and Groups
One bill for everything the guest did.
Owners
Statements, trust and the owner portal.
Reports and Team
The figures a property is measured by.
On a Phone
The desk and the rooms in your pocket.
Guest Messaging
Every conversation, beside its stay.
Client Services
Requests, add-ons and room service.
Calendar and Reservations
Every unit by night, every booking on it
Every unit by night and every booking on it, from every channel and your own website, in one calendar. Drag a stay to move it, or click a free night to book one.
Calendar
Every reservation on its unit, night by night
New Reservation
UnitsTurnover
Previous7/11 – 6/12NextToday2 WeeksMonth3 MonthsYearGo to date
Units
07S08S09M10T11W12T13F14S15S16M17T18W19T20F21S22S23M24T25W26T27F28S29S30M01T02W03T04F05S06S
Villa Coralina
Michael HartAshley MorganCarlos PeñaRebecca SteinJuan Carlos BáezMegan O’Neill
Villa Arrecife
Daniel FernándezLauren MitchellBrian KowalskiPatricia AlmonteKevin RossStephanie Reyes
Villa Bávaro
Tom GallagherNicole DuránRobert ColeAna Lucía PimentelGreg SandersMelissa TavárezChris Dunn
Villa Cocotal
Yasmin GuzmánMichael HartAshley MorganCarlos PeñaRebecca SteinJuan Carlos Báez
Villa Macao
Megan O’NeillDaniel FernándezLauren MitchellBrian KowalskiPatricia AlmonteKevin Ross
Villa Uvero
Tom GallagherNicole DuránRobert ColeAna Lucía PimentelGreg Sanders
Casita Palma 1
Chris DunnYasmin GuzmánMichael HartAshley MorganCarlos PeñaRebecca Stein
Casita Palma 2
Juan Carlos BáezMegan O’NeillDaniel FernándezLauren MitchellBrian KowalskiPatricia Almonte
Free
123111121112111
Units
09M10T11W12T13F14S15S16M17T18W
Villa Coralina
Michael HartAshley MorganCarlos Peña
Villa Arrecife
Daniel FernándezLauren MitchellBrian Kowalski
Villa Bávaro
Nicole DuránRobert ColeAna Lucía Pimentel
Villa Cocotal
Yasmin GuzmánMichael HartAshley Morgan
Villa Macao
Megan O’NeillDaniel FernándezLauren Mitchell
Villa Uvero
Tom GallagherNicole DuránRobert Cole
Casita Palma 1
Chris DunnYasmin GuzmánMichael Hart
Casita Palma 2
Megan O’NeillDaniel Fernández
Free
2311
Checked InConfirmedQuoteChecked Out
Tape Chart
Units down the side, nights across, every stay a bar. Drag a stay to move it, or click a free night to book.
Calendar
New Reservation
UnitsTurnover
Previous09.11. – 22.11.NextToday2 WeeksMonth3 MonthsYearGo to date
Units
09M10T11W12T13F14S15S16M17T18W19T20F21S22S
Zimmer 11
Anna BrunnerJames WhitakerClaire Martin
Zimmer 12
Thomas KellerYuki TanakaOliver Grant
Zimmer 14
Marco BernasconiElena RossiHans Zimmermann
Zimmer 15
Laura FischerNina SchmidPeter Lehmann
Zimmer 21
Felix HuberMia SteinerNew Reservation
Zimmer 22
Peter LehmannCharlotte Weber
Matterhorn Suite
Lukas MeierIsabelle Favre
Gornergrat Suite
Henrik LarsenEmma WyssDavid Kälin
Free
11133411111137
Units
10T11W12T13F14S15S16M17T18W19T
Zimmer 11
Anna BrunnerJames WhitakerClaire Martin
Zimmer 12
Thomas KellerYuki TanakaOliver Grant
Zimmer 14
Marco BernasconiElena RossiHans Zimmermann
Zimmer 15
Laura FischerNina SchmidPeter Lehmann
Zimmer 21
Felix HuberMia SteinerNew Reservation
Zimmer 22
Peter LehmannCharlotte Weber
Matterhorn Suite
Lukas MeierIsabelle Favre
Gornergrat Suite
Henrik LarsenEmma WyssDavid Kälin
Free
1133411111
Day, Week and Month
The same stays by day, week or month, and a turnover view of when each unit frees up.
Calendar
New Reservation
UnitsTurnover
In use7
Overdue2
Next free8m
Avg turn4d 21h
Units in use 7Refresh
Rose St Loft Pieter van der MerweIn use 3d 21h · booked for 4d 20hOver by 35m
Wale St Studio Emma ClarkeIn use 2d 22h · booked for 2d 20hOver by 2h 10m
Chiappini 3 Sipho MokoenaIn use 4d 21h · booked for 4d 21h8m left
Signal Hill Suite Liam O’BrienIn use 1d 21h · booked for 3d 20hFrees in 1d 23h
Dorp St Cottage Zanele KhumaloIn use 5d 21h · booked for 6d 20hFrees in 23h
Bryant St House Jason PetersenIn use 21h · booked for 4d 20hFrees in 3d 23h
Leeuwen 2 Fatima AdamsIn use 2d 21h · booked for 6d 20hFrees in 3d 23h
Reservations
Every booking as a list, on a map or as a ledger, with holds and groups.
Reservations
As a list, on the map and as a ledger
New Reservation
ListMapLedger
Today14
Upcoming186
No-Shows This Week2
Unpaid9
Total412Quote3Confirmed186Checked In52Completed164Canceled7
| Client | Unit | Status | Rate Plan | Date | Confirmation | Total |
|---|---|---|---|---|---|---|
| Owen MacLeod | 312 | Confirmed | Best Available Rate | 11-10 | HH1094 | $478.00 |
| Sarah Fraser | 214 | Checked In | Non-Refundable | 11-09 | HH1088 | $645.30 |
| MacKinnon–Doyle Wedding | 204 | Quote | Bed & Breakfast | 12-03 | HH1101 | $8,248.00 |
| Jacques Leblanc | 208 | Confirmed | Best Available Rate | 11-12 | HH1097 | $717.00 |
| Emily Chisholm | Harbour Suite | Confirmed | Bed & Breakfast | 11-14 | HH1099 | $1,236.00 |
| Liam Murphy | 305 | Checked Out | Best Available Rate | 11-07 | HH1079 | $478.00 |
The Stay’s Page
Details, the bill and the messages on one page, with the stay’s next step as its button.
Hannah Becker
Check OutTake Payment
DetailsGuests & Check-InFolioPhoto ChecksMessagesAutomated MessagesRecord
Checked InCS0947Direct
Details
- Unit
- Suite 4B
- Arrival
- 08/11/2026 15:00
- Departure
- 14/11/2026 12:00
- Nights
- 6
- Guests
- 2
- Rate Plan
- Best Available Rate
- Total
- $14,400.00
This Client
HBHannah Becker · hannah.becker@posteo.deOpen
Stays3Nights14Last Stay15/07
Units
Suite 4B6 nights
Move UnitsCard Hold
Held on the card$3,000.00
ReleaseClaimPayment Schedule
Deposit Due 25/10Paid
Balance Due 14/11$7,200.00
Send ReminderAgreement
26/10Signed
The Stay’s Record
Check-in and check-out, every door opening, the clean with its photos, the requests and the charges, on one timeline.
Emily Carter
Check Out
DetailsGuests & Check-InFolioPhoto ChecksMessagesAutomated MessagesRecord
RecordHide
- 2026/11/08 15:42Checked inGion HouseYui Nakamura · 4 guests · ID checked
- 2026/11/08 15:58Door openedFront door · code 4718Emily Carter
- 2026/11/08 19:20ChargeKaiseki dinner for four￥52,000Kenji Watanabe
- 2026/11/09 09:05RequestExtra futonAiko Tanaka · Done in 25 min
- 2026/11/09 11:30CleaningStayover tidyAiko Tanaka · Checklist: 12/12
- 2026/11/09 12:10InspectionPassedRen Kobayashi
- 2026/11/09 21:35ChargeMinibar · 2 × Kyoto craft beer, 1 × matcha sweets￥2,400Aiko Tanaka
- 2026/11/09 22:05RequestLate check-out until 13:00Kenji Watanabe · Approved
- 2026/11/10 08:47Door openedFront door · code 4718Emily Carter
- 2026/11/10 10:02MessageTaxi to Kyoto Station at 11:00, pleaseEmily Carter
- 2026/11/10 10:06MessageA taxi is booked for 11:00 at the front door.Yui Nakamura
Guest Book
Everyone who has stayed with you, their stays and nights, VIP status and duplicates merged into one record.
Clients
New ReservationExport
Stay ClientsClient StatusOwnersEvent ClientsPass HoldersDuplicates
Clients1284
Here Now46
VIPs38
Returning This Month61
| Client | Standing | Stays | Nights | Last Stay | Booked |
|---|---|---|---|---|---|
| Javier Moreno | VIP | 11 | 34 | 23/10 | 6120 € |
| Anne Dupont | Returning | 4 | 15 | 27/9 | 2475 € |
| Thomas Wright | VIP | 7 | 26 | 1/11 | 4680 € |
| Carmen Ortega | Returning | 3 | 8 | 10/9 | 1290 € |
| Pablo Jiménez | First Visit | 1 | 3 | 8/11 | 540 € |
| Isabel Romero | Returning | 2 | 6 | 13/7 | 1020 € |
Duplicates & Merge
Clients who look like the same person, with the same email, phone or name, to merge into one record.Javier MorenoJ. Moreno VidalHigh ConfidenceSame email
Elena CastroElena Castro RuizHigh ConfidenceSame phone
Merge ContactsCalendar
New Reservation
UnitsTurnover
Previous09.11. – 22.11.NextToday2 WeeksMonth3 MonthsYearGo to date
Units
09M10T11W12T13F14S15S16M17T18W19T20F21S22S
Zimmer 11
Anna BrunnerJames WhitakerClaire Martin
Zimmer 12
Thomas KellerYuki TanakaOliver Grant
Zimmer 14
Marco BernasconiElena RossiHans Zimmermann
Zimmer 15
Laura FischerNina SchmidPeter Lehmann
Zimmer 21
Felix HuberMia SteinerNew Reservation
Zimmer 22
Peter LehmannCharlotte Weber
Matterhorn Suite
Lukas MeierIsabelle Favre
Gornergrat Suite
Henrik LarsenEmma WyssDavid Kälin
Free
11133411111137
Units
10T11W12T13F14S15S16M17T18W19T
Zimmer 11
Anna BrunnerJames WhitakerClaire Martin
Zimmer 12
Thomas KellerYuki TanakaOliver Grant
Zimmer 14
Marco BernasconiElena RossiHans Zimmermann
Zimmer 15
Laura FischerNina SchmidPeter Lehmann
Zimmer 21
Felix HuberMia SteinerNew Reservation
Zimmer 22
Peter LehmannCharlotte Weber
Matterhorn Suite
Lukas MeierIsabelle Favre
Gornergrat Suite
Henrik LarsenEmma WyssDavid Kälin
Free
1133411111
Channels and Your Booking Page
List on the channels your guests already use
Connect your channel manager or each OTA once, in Calisto Sync. Then each listing has its own switch for each channel, and your own website takes bookings from the same calendar.
OTAs and Channel Manager
Booking.com, Airbnb, Expedia and the rest through your channel manager, plus Google Hotels and your calendar feeds.
2 errors
StatusIncomingConnectionsDistributionUnit CalendarsPerformancePrice ParityCommissions
All6
Healthy5
Warning1
NENextPaxHealthy· synced 2 min ago
AIAirbnbHealthy· synced 2 min ago
BOBooking.comHealthy· synced 3 min ago
VRVrboWarning· synced 18 min ago2
EXExpediaHealthy· synced 4 min ago
GVGoogle Vacation RentalsHealthy· synced 6 min ago
Vrbo
Villa Brisa Marina: 3 photos under 1024 px wide were not sent.- Status
- Warning
- Last sync
- 18 min ago
- Last error
- 18 min ago
- Connected
- 4 months ago
- Items distributed
- 8
- Errors, 7 days
- 2
Sync NowRetry Failed (2)Logs
A Switch per Listing
Each property has its own switch for each channel, so you choose what every channel sells.
OTAs and Channel Manager
A property goes only to the channels switched on for it here, through your channel manager to Booking.com, Airbnb and the rest. Switching one off takes it off that channel.
Manage Connections
IncomingConnectionsDistributionUnit CalendarsPerformancePrice ParityCommissions
Property
Torre Laureles 33on 5 channels
Edificio Primer Parqueon 6 channels
Laureles Loftson 4 channels
Casa La 70on 3 channels
Estadio Suiteson 5 channels
PublishedApartments· From $ 310.000
Live on 6 surfaces and channels. One edit here updates all of them: it is the same item.
Calisto Local & CalistoStays.comLive on CalistoStays.com
AirbnbIn sync · 4 min ago
Booking.comIn sync · 4 min ago
ExpediaIn sync · 5 min ago
VrboOff
AgodaIn sync · 6 min ago
Google Vacation RentalsIn sync · 9 min ago
Rates and Availability
Set the night once. Sell it everywhere.
The rate, the restrictions and the rooms left are one record, so your website, your front desk and every channel quote the same night.
Rates & Availability
What each unit sells for, night by night, and how full you are
Rate Plans & Seasons
SellRates & RestrictionsRestrictionsRate OverridesOccupancyPacingDynamic Pricing
10/11/202614 nights30 nights60 nightsRatesAvailabilityMin stayArrival / departureStop-sellHide channels
Rooms · rate plans · channelsTue10Wed11Thu12Fri13Sat14Sun15Mon16Tue17Wed18Thu19Standard Double8 units3221114532BARplan 140 €140 €140 €145 €155 €168 €168 €140 €140 €145 €150 €Booking.com+15%161 €161 €167 €178 €193 €193 €161 €161 €167 €173 €NRFplan 126 €126 €126 €131 €140 €151 €151 €126 €126 €131 €135 €BBplan 158 €158 €158 €163 €173 €186 €186 €158 €158 €163 €168 €Superior Ria View6 units2211113322BARplan 175 €175 €175 €182 €195 €210 €210 €175 €175 €180 €188 €NRFplan 158 €158 €158 €164 €176 €189 €189 €158 €158 €162 €169 €Junior Suite4 units1111112211BARplan 240 €240 €240 €250 €265 €285 €285 €240 €245 €250 €260 €Booking.com+15%276 €276 €288 €305 €328 €328 €276 €282 €288 €299 €
Rate Plans and Seasons
Rates
Add rate plan
Rate PlansRate Plan TypesPackages & Meal PlansSeasons
Each rate plan is set up once for your business and sold at every location or the ones you choose, with its own price, for every location or each one.
| Rate plans | Type | Board basis | Prepayment | Derived from | Nightly price |
|---|---|---|---|---|---|
| Tarifa FlexibleStandard rateBAR | Best available rate (BAR) | RO | NoneRefundable | Not derived | 165,00 €EUR |
| No ReembolsableNRF | Non-refundable | RO | FullNon-refundable | Tarifa Flexible−10% | 148,50 €EUR |
| Alojamiento y DesayunoBB | Derived | BB | DepositRefundable | Tarifa Flexible+18,00 € | 183,00 €EUR |
| Media PensiónHB | Derived | HB | DepositRefundable | Tarifa Flexible+42,00 € | 207,00 €EUR |
| Reserva AnticipadaAP30 | Advance purchase | RO | FullNon-refundable | Tarifa Flexible−15% | 140,25 €EUR |
| Semana en CádizLOS7 | Length of stay | BB | DepositRefundable | Tarifa Flexible−12% | 145,20 €EUR |
Seasons
Carnaval de Cádiz · 10/2 – 21/2Semana Santa · 5/4 – 12/4Temporada Alta · 20/6 – 5/9Temporada Baja · 10/11 – 9/2
Base and derived rates, seasons, length-of-stay prices and overrides, each in the currency it was published in.
Night Rules
Rates & Availability
What each unit sells for, night by night, and how full you are
New Rule
SellRates & RestrictionsRestrictionsRate OverridesOccupancyPacingDynamic Pricing
Rules14
Minimum stay5
Closed or stop-sell4
| Rule | Nights / units | From | Until |
|---|---|---|---|
| Minimum stayEvery Bookable Unit · Hochsaison Winter | 3 | 20.12.2026 | 28.02.2027 |
| Minimum stayMatterhorn Suite · Weihnachten & Neujahr | 5 | 28.12.2026 | 07.01.2027 |
| Maximum stayEinzelzimmer Classic | 14 | 10.11.2026 | 10.03.2027 |
| Closed to arrivalEvery Bookable Unit · Silvester | 03.01.2027 | 03.01.2027 | |
| Stop-sellFamilienzimmer · Gruppe Bergführer | 30.11.2026 | 02.12.2026 | |
| Booking window (days ahead)Every Bookable Unit | 365 | 10.11.2026 | 10.11.2027 |
Minimum and maximum stay, closed to arrival or departure, the booking window and stop-sell, per Bookable Unit, per night or across a season.
Long Stays
Rates
Add rate plan
Rate PlansRate Plan TypesPackages & Meal PlansSeasons
| Rate plans | Minimum nights | Nightly price |
|---|---|---|
| Tarifa por NocheStandard rateBest available rate (BAR) | 1 | $ 310.000Not derived |
| Desde 4 NochesLength of stay | 4 | $ 285.200−8% |
| SemanalLength of stay | 7 | $ 263.500−15% |
| MensualMonthly | 28 | $ 201.500−35% |
| Trimestre NómadaMonthly | 90 | $ 179.800−42% |
Length-Of-Stay Pricing
Weekly applies from 7 nights, monthly from 28 (it wins); the premium applies to stays of at most the nights you set. Charged at checkout on every night, whoever priced it, and sent to the channels.
Rate plans that start at a week or a month, beside the nightly rate, and the nightly rate that applies from the fourth night, or the seventh.
Packages and Meal Plans
Rates
Add package
Rate PlansRate Plan TypesPackages & Meal PlansSeasons
Packages are rate plans that include add-ons, like a romance package, a spa break or parking included. Meal plans say what breakfast, half board or all inclusive includes at each location.
| Packages | Meal plan | Nightly price |
|---|---|---|
| Villa OnlyIncludes nothing beyond the room. | US$620 | |
| Breakfast in the VillaDaily breakfast by your chef | US$690 | |
| Chef’s Half BoardBreakfast and dinner by your chef | US$810 | |
| All Inclusive VillaEvery meal, open bar, airport transfer | US$980 | |
| Romance PackageCouples massage ×2, sunset catamaran ×1 | US$840 | |
| Golf & Stay2 rounds at Punta Espada per guest | US$910 |
Meal Plans
Room onlyKitchen stocked on request before you arrive
Breakfast includedBreakfast prepared in the villa by your chef, 8:00–10:30
Breakfast and dinner includedBreakfast and a three-course dinner served on the terrace
All meals includedBreakfast, lunch by the pool and dinner, menus planned with you
All inclusiveEvery meal, snacks, local rum and wine, the minibar refilled daily
A rate plan with its inclusions, and the meal plan each one carries.
Private Rates
Rates
Add rate plan
Rate PlansRate Plan TypesPackages & Meal PlansSeasons
| Rate plans | Private codes (optional) | Nightly price |
|---|---|---|
| Nova Scotia HealthCorporate | NSHEALTH | $210.32−12% |
| Dalhousie UniversityCorporate | DALU2026 | $203.15−15% |
| Irving ShipbuildingCorporate | IRVSHIP | $215.10−10% |
| MacLeod–Fraser WeddingGroup | FRASER0627 | $219.88−8% |
| Atlantic Dental CongressGroup | ADC2026 | $215.10−10% |
| Harbour Club MembersMember | HHCLUB | $215.10−10% |
Private: shown on your website only to a guest who enters one of these codes, and sent only to the channels picked below.
Rooms & suites
Rates for code DALU2026Queen Harbour ViewFrom $203.15 a night
King DeluxeFrom $220.15 a night
Junior SuiteFrom $296.65 a night
Corporate, group and member plans sold only with their rate code.
Fees and Tourist Tax
Add-ons, Fees & Taxes
Add-onsAdd-on PricingFees & TaxesTourist Tax
Cleaning, resort, extra-person and pet fees, and the taxes you declare. Fees charged with the stay are added to every quote, on your website, at the desk and in the deposit.
Fees & Taxes
| Fee | Counted | Amount |
|---|---|---|
| Final cleaningFinal cleaning | Per stay | ￥8,800 |
| Bed linenBed linen and towels | Per guest | ￥1,650 |
| Extra guestExtra guest above 4 | Per guest, per night | ￥5,500 |
| Card feeCard fee | % of the price | 3% |
| Kyoto accommodation taxTourist TaxGion House · In force from 2026/03/05 | Per guest, per night | ￥1,000 |
| Kyoto accommodation taxTourist TaxNishijin Townhouse · In force from 2026/03/05 | Per guest, per night | ￥400 |
Tourist tax is a levy on the stay that you collect for the city or region and pay over to it. It is not VAT or sales tax, and it is not your revenue.
Cleaning, resort and per-guest fees, and the tourist tax for each region, on every quote and folio.
Rate Overrides
Rates & Availability
Rates & RestrictionsRestrictionsRate OverridesOccupancyPacingDynamic Pricing
Overrides5
Increases3
Decreases2
| Night | Was | Set To | Change | Reason | When |
|---|---|---|---|---|---|
| 13/11/20262BR Marina View | AED 1,150 | AED 1,450 | +26.1% | Event / special circumstanceAisha Rahman | 2 h ago |
| 19/11/20261BR Burj View | AED 820 | AED 720 | -12.2% | Competitor pressureOmar Haddad | 5 h ago |
| 24/11/20263BR Penthouse | AED 2,900 | AED 3,600 | +24.1% | Group bookingAisha Rahman | 9 h ago |
| 01/12/2026Studio Marina | AED 540 | AED 495 | -8.3% | Channel specificPriya Nair | 1 days ago |
| 08/12/20262BR Marina View | AED 1,180 | AED 1,390 | +17.8% | Management directiveOmar Haddad | 2 days ago |
One night, one Bookable Unit, one price, without touching the plan.
Occupancy and Pacing
Rates & Availability
What each unit sells for, night by night, and how full you are
Rate OverridesOccupancyPacingDynamic Pricing
Bookings161
Busiest day16 · 15/11
Avg pace vs target120%
Reservations by dateTarget pacing line (70% of window capacity)
101112131415161718192021
1open2open4open3open1openfull2open5open6open4open2open1open
How full each night is, and how bookings for the coming nights are pacing against your target.
Dynamic Pricing, With Calisto Pulse
Rates & Availability
What each unit sells for, night by night, and how full you are
New Rule
OccupancyPacingDynamic Pricing
Total Rules5
Active4
Paused1
| Rule | Status | Publishes | Base | Min | Max | Factors |
|---|---|---|---|---|---|---|
| Rose St LoftNights · VR Unit | Active12 min ago | Autopilot | R 1 900 | R 1 450 | R 3 200 | 4/6 factors |
| Wale St StudioNights · VR Unit | Active12 min ago | Review | R 1 350 | R 1 050 | R 2 400 | 3/6 factors |
| Chiappini CottageNights · VR Unit | Active13 min ago | Autopilot | R 2 600 | R 2 000 | R 4 800 | 5/6 factors |
| Signal Hill PenthouseNights · VR Unit | Active14 min ago | Review | R 4 200 | R 3 400 | R 8 500 | 5/6 factors |
| Festive Season LoftsNights · VR Unit | Paused2 days ago | Review | R 2 800 | R 2 200 | R 5 200 | 6/6 factors |
Calisto Pulse’s pricing rules open inside Stays’ rates. Review each night’s price, or let a rule publish within its floor and ceiling.
Gap Nights, With Calisto Pulse
Rates & Availability
What each unit sells for, night by night, and how full you are
Save Gap Nights
OccupancyPacingDynamic Pricing
Gap nights
Villa Coralina16/11 – 18/11 · Minimum stay 5 → 2US$620US$496
Villa Arrecife19/11 – 22/11 · Minimum stay 5 → 3US$680US$544
Villa Caoba23/11 – 24/11 · Minimum stay 4 → 1US$590US$472
Villa Brisa Marina27/11 – 29/11 · Minimum stay 5 → 2US$720US$576
Villa Palma Real2/12 – 5/12 · Minimum stay 5 → 3US$650US$520
Free nights caught between two bookings get a lower price or a shorter minimum stay, if you choose.
Front Desk and Check-In
From the arrival to the key.
The screens a front desk works from, from the morning’s arrivals to the last check-out. A property with no desk lets its guests check themselves in instead.
Today
Everything happening today, in every department
Bulk Check In (1)Message Guests
Day at a GlanceArrivals & DeparturesUnitsDiningEventsWalk-InsNo-ShowsDepartedNight Audit
ArrivalsSelect all 11
Sophie LaurentReadyPre-registeredBooking.comETA 15:30 · RF7A21 · 204 · 2 guests · Zero balance
QuickCheck InLukas WeberNot ReadyPre-registeredChecked In OnlineETA 16:10 · RF7A3C · 105 · 2 guests · 312,00 € due
QuickCheck InEmma JohanssonRunning ~40 min lateDirectETA 17:45 · RF7A44 · Unassigned · 3 guests · 465,00 € due
Check InDepartures9
Chiara Rossi11:00 · 201 · Zero balance
ExpressCheck OutOliver Bennett11:00 · 106 · 86,50 € due
Check OutInês Carvalho12:00 · Marés 1A · Zero balance
ExpressCheck OutHere Now34
Hannah Schmidt103 · until 12/11 · Zero balance
Done Today6
Jack Thompson09:12 · 107
Today
A card per department: who is arriving and whether their unit is ready, who is leaving, the units to clean, the requests and the money still owed.
Today
Day at a GlanceArrivals & DeparturesUnitsDiningEventsWalk-InsNo-ShowsDepartedNight Audit
2026-11-1014Arriving11Leaving52Here Now
ArrivingSee All
15:00Owen MacLeod312 · 2 guests · PhoneUnit Ready
16:30Jacques Leblanc208 · 2 guests · ExpediaUnit Not Ready
17:15Megan MacDonald214 · 3 guests · DirectRunning 25 min late
18:40Chloé Gagnon301 · 2 guests · Booking.comUnit Ready
LeavingSee All
11:00Ryan Campbell301Settled
11:00David Boudreau305Owes $128.40
12:00Olivia SinclairHarbour SuiteSettled
12:00Liam Murphy212Settled
To CleanSee All
15:00312Grace Fraser · Client has left · Arrival waitingInspected
16:30208Mary Chisholm · Arrival waitingCleaning
17:15214Not assigned · Client has leftDirty
Requests & RepairsSee All
09:40Extra bed or cot305 · Noah ThompsonOverdue
10:15Shower drains slowly212Repair
11:05Wake-up call204 · Hannah DoyleOpen
MoneySee All
David Boudreau305 · $128.40Due Today
Chloé Gagnon301 · $215.10Overdue
07:00Liam Murphy212 · $300.00Card Hold Past Release
MealsSee All
Breakfast64Lunch12Dinner38
Emily ChisholmHarbour Suite · Bed & BreakfastBreakfast · 2
MacKinnon–Doyle Wedding204 · Bed & BreakfastBreakfast, Dinner · 24
Check-In Hub
Each arrival up to 30 days ahead and what it still lacks: Send Check-In Link, Assign Room, Take Deposit and Issue Key.
Check-In Hub
ArrivalsRegistrationDoor Keys
TodayTomorrowNext 7 DaysNext 14 DaysNext 30 Days
Not ReadyReadyAllToday · 10/112 arriving · 1 ready
ETA 14:20EK 004Aisha RahmanReadyLink sent 07/113 guests · 6 nights · Marina 1804 · LR6620 · AirbnbDetailsGuestsAgreementPaymentRoomDoor KeyOnline Check-In7 of 7Fill In
ETA 18:00By carJames WhitfieldLink sent 08/112 guests · 4 nights · Unassigned · LR6634 · Booking.comDetailsGuestsAgreementPaymentRoomDoor KeyOnline Check-In5 of 7Assign Room
Tomorrow · 11/112 arriving · 0 ready
ETA 09:45FZ 1442Priya NairLink sent 09/114 guests · 7 nights · Palm Villa 7 · LR6641 · DirectDetailsGuestsAgreementPaymentRoomDoor KeyOnline Check-In4 of 7Fill In
No ETAElena Volkova2 guests · 3 nights · Creek 905 · LR6647 · ExpediaDetailsGuestsAgreementPaymentRoomDoor KeyOnline Check-In2 of 7Send Check-In Link
Arrivals and Departures
Who is arriving, who has registered and what is still owed, and a departure with nothing owed checked out in one step.
Today
Message Guests
Day at a GlanceArrivals & DeparturesUnitsDiningEventsWalk-InsNo-ShowsDepartedNight Audit
Departures6
Thomas Wright11:00 · 215 · Zero balance
ExpressCheck OutCarmen Ortega11:00 · 108 · Zero balance
ExpressCheck OutSergio Molina11:00 · 302 · 48,50 € due
Check OutAnne Dupont12:00 · Suite Caleta · Zero balance
ExpressCheck OutRocío Delgado12:00 · 112 · Zero balance
ExpressCheck OutAlejandro Ruiz13:00 · 204 · 186,00 € due
Check OutDone Today5
Javier Moreno09:20 · 112
Checked OutIsabel Romero09:48 · 204
Checked OutMarta Gil10:02 · 115
Checked OutPablo Jiménez10:31 · 302
Checked OutElena Castro10:55 · 108
Checked OutGuest Registration
Each guest registered at the desk or from their portal, and filed to the authority the country requires.
Check-In Hub
ArrivalsRegistrationDoor Keys
Guest DetailsAuthority Filing
Download the authority fileAllNeeds attentionIn progressFiledTo exportNot required
| Status | Stay | What | Reference / reason | Deadline |
|---|---|---|---|---|
| Filed | RF7A21 | Guest · Sophie LaurentSigned online | SIBA 2611-04781 | 12/11 15:30 |
| Filed | RF7A3C | Guest · Lukas WeberSigned by hand at the desk | SIBA 2611-04779 | 12/11 16:10 |
| Ready to export | RF7A52 | Guest · Emma JohanssonSigned online | In the file for today | 13/11 18:00 |
| Missing details | RF7A44 | Guest · Matteo Bianchi | Document number missing | 10/11 17:45Overdue |
| Not required | RF7A18 | Guest · Rui Pereira | Portuguese nationals are not reported | 09/11 14:00 |
| Filed | RF79F0 | Guest · Lea HoffmannSigned online | SIBA 2611-04702 | 09/11 15:00 |
Walk-Ins and Day Use
A visitor line at the desk with an honest wait, and units sold by the hour.
Today
New Walk-In
Day at a GlanceArrivals & DeparturesUnitsDiningEventsWalk-InsNo-ShowsDepartedNight Audit
Waiting4
Wait Now18 min
Turn Offered1
Served Today23
41
Rodrigo SalinasOfferedwaited 22 min · asked for Day room
Check In42
Megan Pricewaited 15 min · asked for Overnight stay
Offer Turn43
Fernanda Ríoswaited 9 min · asked for Day room
Offer Turn44
Tobias Krügerwaited 4 min · asked for Luggage drop
Offer Turn45
Alejandra Cruzwaited 1 min · asked for Day room
Offer TurnDay room
Estudio 1 Daniel Ortiz09:00–13:00 · $1,100
Suite 2B Paola Méndez11:00–15:00 · $1,300
Estudio 1 Iván Gutiérrez14:00–18:00 · $1,100
Suite 3A Rachel Kim10:00–16:00 · $1,650
Suite 2A Joaquín Aguilar12:00–17:00 · $1,450
Night Audit
Exceptions, units sold, occupancy, ADR, charges and payments per currency, signed off once a day.
Today
Day at a GlanceArrivals & DeparturesUnitsDiningEventsWalk-InsNo-ShowsDepartedNight Audit
09.11.2026 · Drawers 2 · BalancedSign Off the Day
CountReviewSign Off
Night audit
Due today, not checked inOliver Grant · Zimmer 12 · 23:40Open
Due out today, still in houseFelix Huber · Zimmer 21 · 11:00Open
Left today, still owingLaura Fischer · Zimmer 15 · 10:20CHF 186.40Open
Card hold past its releaseThomas Keller · Zimmer 12 · 08:00CHF 500.00Open
Price not on the billHenrik Larsen · Gornergrat Suite · 20:15CHF 42.00Open
The night
- Rooms sold
- 31 / 34
- Occupancy
- 91.2%
- Room revenue · CHF
- CHF 13'148.00
- Average nightly rate · CHF
- CHF 424.13
Charges and payments
- Restaurant · CHF
- CHF 2'860.50
- Spa · CHF
- CHF 940.00
- Ski Pass Desk · CHF
- CHF 1'218.00
- Paid · Card · CHF
- CHF 15'032.50
- Paid · Cash · CHF
- CHF 1'386.00
Door Keys and Self Check-In, With Calisto Access
Guests check themselves in when you allow it, and a door code goes on the unit’s locks by hand or by a rule you turn on.
Check-In Hub
ArrivalsRegistrationDoor Keys
Upcoming Stays18
Code on the Door11
Key Recorded3
No Key Yet4
These rules of yours put door codes on locks by themselves:OnGive a guest their door code when they check in
| Guest | Arrives | Key |
|---|---|---|
| Thandi NkosiBK2207 · Booking.com | 10/11 – 14/11 | Code on the door••• 4182 |
| Emma ClarkeBK2211 · Airbnb | 10/11 – 13/11 | Code on the door••• 9037 |
| Ruan BothaBK2214 · Direct | 11/11 – 15/11 | Key recordedFob 22 |
| Naledi DlaminiBK2219 · Booking.com | 11/11 – 18/11 | Code on the door••• 5520 |
| Liam O’BrienBK2220 · Airbnb | 12/11 – 16/11 | Generate Code |
Self Check-In & Security Deposit
Tell the client when their room is expected to be readyOnline Check-In, With Calisto Navigator
The client’s portal shows the stay, the online check-in, the registration they sign and their folio.
Villa Macao
JourneyRequestsMessagesRecords
Lauren Mitchell11/11 – 17/11 · 6 nights · CP4438Confirmed
Details & formsArriving 15:30 · AA 2481
Guest registrationSigned online · 6 of 6 guests
AgreementSigned
PaymentCard held
Check-inCheck in
Check in online · CP4438My Bill
- Bill
- F-4438
- Status
- Open
- Charges
- US$4,340.00
- Paid
- US$2,170.00
- Balance
- US$2,170.00
Check-in
Check in online now?- Arrival
- 11/11/2026 15:00
- Guests
- 6
Today
Day at a GlanceArrivals & DeparturesUnitsDiningEventsWalk-InsNo-ShowsDepartedNight Audit
2026-11-1014Arriving11Leaving52Here Now
ArrivingSee All
15:00Owen MacLeod312 · 2 guests · PhoneUnit Ready
16:30Jacques Leblanc208 · 2 guests · ExpediaUnit Not Ready
17:15Megan MacDonald214 · 3 guests · DirectRunning 25 min late
18:40Chloé Gagnon301 · 2 guests · Booking.comUnit Ready
LeavingSee All
11:00Ryan Campbell301Settled
11:00David Boudreau305Owes $128.40
12:00Olivia SinclairHarbour SuiteSettled
12:00Liam Murphy212Settled
To CleanSee All
15:00312Grace Fraser · Client has left · Arrival waitingInspected
16:30208Mary Chisholm · Arrival waitingCleaning
17:15214Not assigned · Client has leftDirty
Requests & RepairsSee All
09:40Extra bed or cot305 · Noah ThompsonOverdue
10:15Shower drains slowly212Repair
11:05Wake-up call204 · Hannah DoyleOpen
MoneySee All
David Boudreau305 · $128.40Due Today
Chloé Gagnon301 · $215.10Overdue
07:00Liam Murphy212 · $300.00Card Hold Past Release
MealsSee All
Breakfast64Lunch12Dinner38
Emily ChisholmHarbour Suite · Bed & BreakfastBreakfast · 2
MacKinnon–Doyle Wedding204 · Bed & BreakfastBreakfast, Dinner · 24
Housekeeping
The room is ready before the guest asks.
A checkout opens the unit’s turnover. The Unit Board shows every unit’s state, and housekeepers start, finish and report problems from a phone, even with no signal. The tasks are Calisto Dispatch’s.
Housekeeping
Every unit’s state, the work on it and its inspection, read from the tasks your team works.
Unit BoardTasksCommon AreasInspectionsAlertsLinen
104⇄108⇄203⇄207⇄Marés 2B⇄
102⇄205⇄Marés 1A⇄
101⇄204⇄209⇄110
103105⇄107⇄206⇄Marés Penthouse⇄
Unit Board
Housekeeping
Every unit’s state, the work on it and its inspection, read from the tasks your team works.
Unit BoardTasksCommon AreasInspectionsAlertsLinen
First Floor
104⇄DirtyOut 10:40 · In 15:00Grace Fraser
106⇄CleaningOut 09:55 · In 16:00Emily MacDonald
108⇄Inspected · ReadyOut 08:30 · In 15:00Grace Fraser
112⇄CleanOut 10:05 · Early arrival 13:30Sarah Boutilier
Second Floor
204⇄DirtyOut 11:00 · In 17:30Megan Doucette
207⇄Inspected · ReadyOut 09:10 · In 15:00Emily MacDonald
211⇄CleaningOut 10:20 · In 18:00Sarah Boutilier
214⇄CleanOut 09:45 · In 16:00Megan Doucette
Third Floor
302⇄DirtyOut 11:00 · In 19:00Grace Fraser
305Inspected · ReadyIn 15:00Emily MacDonald
309⇄CleaningOut 08:50 · In 14:30Megan Doucette
312⇄CleanOut 10:15 · In 18:20Sarah Boutilier
Every room by floor or by status, with the turnovers due today first.
Turnovers on Your Setting
Housekeeping
Every unit’s state, the work on it and its inspection, read from the tasks your team works.
Unit BoardTasksCommon AreasInspectionsAlertsLinen
Rose St LoftDirty · Out 10:00 · In 14:00Nomsa DlaminiTurnover
Chiappini HouseDirty · Out 10:30 · In 15:00Fatima IsaacsTurnover
Wale St StudioCleaning · Out 09:15 · In 14:00Thandeka MokoenaTurnover
Signal Hill SuiteCleaning · Out 09:40 · In 16:00Zanele KhumaloTurnover
Dorp St CottageClean · Out 08:45 · Early arrival 12:30Nomsa DlaminiTurnover
Longmarket LoftInspected · Out 08:30 · In 14:00Fatima IsaacsTurnover
Housekeeping
A cleaned room must be inspected before it is readyOpened at check-out or when the stay is booked, with the cleaning time you set.
Assign the Cleaner
Housekeeping
Every unit’s state, the work on it and its inspection, read from the tasks your team works.
Unit BoardTasksCommon AreasInspectionsAlertsLinen
Unit Villa Coralina
Dirty · Out 11:00 · In 16:00 · UnassignedSuggestedYokasta PeñaBest fit · Available
Wendy BatistaBest fit · Available
Ramona FélizOn a job
EveryoneCarmen LirianoOn a break
Rosa EncarnaciónOn a job
Daniela PolancoOff shift
Automations
Give each turnover to the best-fit cleaner on shiftWhen a turnover is created and nobody holds it, give it to the cleaner on shift who fits best: available, least loaded, nearest by road.
Give each turnover to the room’s last cleaner
Give each turnover to the person you choose
Pick from the best-fit suggestions and the roster, or turn on a rule that assigns each turnover for you.
Checklists and Photo Checks
Housekeeping
Every unit’s state, the work on it and its inspection, read from the tasks your team works.
Unit BoardTasksCommon AreasInspectionsAlertsLinen
Marina 1804 · TurnoverAwaiting inspection84%
1 looks different from how it shouldVerify NowPassFailHide
- Bed made with fresh linen, cushions placedRequiredLooks different
- Bathroom cleaned, towels folded on the railRequired
- Kitchen wiped, dishwasher emptiedRequired
- Balcony swept, cushions out
- Welcome water and dates on the table
- AC set to 23 °C, blinds half openRequired
1 thing is offThe second cushion on the bed is missing.
How it should look
Your photo
Is it really off?AgreeOverrule
Each Bookable Unit carries its cleaning standard, and a finished clean is checked against the unit’s reference photos.
Report a Problem
Housekeeping
Every unit’s state, the work on it and its inspection, read from the tasks your team works.
Unit BoardTasksCommon AreasInspectionsAlertsLinen
Report a problem · Unit 702
Photo
UrgentTake the unit out of order until it is fixedOpen a repairCancel
Awaiting Owner
- The owner approves work above
- $ 800.000
Replace kitchen sink trapAndrés Villegas · Apto 702$ 1.250.000Waiting for the owner
Water heater, 40 LMaría Fernanda Correa · Apto 503$ 1.450.000Waiting for the owner
Air conditioner, main bedroomJuan Pablo Arango · Apto 1104$ 2.300.000Approved
New lock on the balcony doorNatalia Henao · Apto 304$ 950.000Approved
Repaint living roomSantiago Mejía · Apto 901$ 3.200.000Declined
A fault found while cleaning becomes a maintenance task with its photo and its urgency, and above the limit you set the owner approves the repair first.
Stayover Cleans and Common Areas
Housekeeping
Every unit’s state, the work on it and its inspection, read from the tasks your team works.
New Schedule
Unit BoardTasksCommon AreasInspectionsAlertsLinen
Repeating7
Due This Week31
| Rule | Place | Cadence | Every | Next Run | Status |
|---|---|---|---|---|---|
| Lobby morning clean | Lobby | Daily | 1 | 11/11/2026 | Active |
| Corridors vacuumed | Corridors, floors 1–3 | Daily | 2 | 11/11/2026 | Active |
| Rooftop terrace and pool deck | Rooftop Terrace | Daily | 1 | 11/11/2026 | Active |
| Pool water check | Pool | Weekly | 1 | 13/11/2026 | Active |
| Breakfast room deep clean | Breakfast Room | Weekly | 1 | 14/11/2026 | Active |
| Lift and stairwell glass | Lift and Stairs | Monthly | 1 | 22/11/2026 | Active |
| Entrance and patio sweep | Entrance Patio | Daily | 1 | 11/11/2026 | Active |
Daily, every few nights or only when the guest asks, and lobbies, corridors and pools cleaned on a schedule that makes its own tasks.
Ready Time for the Guest
Machiya KyotoGion House2026/11/10 – 2026/11/13
- Answer a few questions
- Verify your ID
- Give the details the law requires
- Pay or secure your booking
- Check inYou're checked in. Your room is being prepared, ready about 15:40.
Your room is being preparedReady about 15:40
A guest checking themselves in sees when their unit is expected to be ready.
Inspections, With Calisto Assure
Housekeeping
Every unit’s state, the work on it and its inspection, read from the tasks your team works.
Unit BoardTasksCommon AreasInspectionsAlertsLinen
A cleaned room must be inspected before it is readyOn: a room counts as ready for the next client only once someone passes its inspection.
Rooms8
Awaiting inspection5
A person decides1
Inspected or failed11
Matterhorn Suite · TurnoverAwaiting inspection97%
Verify NowPassFail
Zimmer 12 · TurnoverAwaiting inspection82%
1 looks different from how it shouldVerify NowPassFail
Zimmer 21 · TurnoverAwaiting inspection95%
Verify NowPassFail
Zimmer 3 · TurnoverAwaiting inspection99%
Verify NowPassFail
A cleaned room checked before it is ready: your choice whether that is required.
Linen and Amenities, With Calisto Inventory
Housekeeping
Every unit’s state, the work on it and its inspection, read from the tasks your team works.
Unit BoardTasksCommon AreasInspectionsAlertsLinen
Your linen set, how many sets each unit keeps, and where used linen goes when a turnover is done. Each unit’s pars are counted from its beds, bathrooms and guests.The Linen Set
Fitted SheetPer Bed · 2
Duvet CoverPer Bed · 2
PillowcasePer Bed · 4
Bath TowelPer Bathroom · 1Per Guest · 2
Hand TowelPer Bathroom · 2
Bath MatPer Bathroom · 1
Amenity Stock
| Item | On Hand | Reorder Point | Suggested |
|---|---|---|---|
| Bath Towel | 46 | 60 | 40 |
| Shampoo, 30 ml | 84 | 120 | 200 |
| Coffee capsules | 132 | 150 | 300 |
| Pillowcase | 38 | 48 | 24 |
| Toilet paper | 72 | 96 | 144 |
SaveSet Every Home’s Linen Pars
Linen sets against par, the used set sent to the laundry after each turnover, and amenity stock.
Folios, Payments and Groups
Bill every stay, group and company on one folio
Every charge on the property posts to the stay’s folio: the room, a dinner, the minibar, a late checkout. A payment link, a payment schedule and the card hold sit beside it, each in its own currency.
Folios
Every client folio. A dinner or a spa charge posted to a stay is on it.
New Folio
Client FoliosOwner FoliosCard HoldsPayments DueReceivables LedgerHouse Accounts
Open Folios18
OutstandingCHF 16'320
Total ChargesCHF 48'260
PaymentsCHF 31'940
| Folio | Client | Association | Status | Charges | Balance |
|---|---|---|---|---|---|
| F-2071 | Lukas Meier | Matterhorn Suite · AL5150 | Open | CHF 2'380.00 | CHF 2'380.00 |
| F-2068 | Sophie Brunner | Zimmer 12 · AL5133 | Partially paid | CHF 1'890.00 | CHF 940.00 |
| F-2066 | James Whitmore | Zimmer 21 · AL5127 | Open | CHF 3'150.00 | CHF 3'150.00 |
| F-2064 | Skiclub Bern-Gurten | Group master folio | Partially paid | CHF 14'820.00 | CHF 7'410.00 |
| F-2061 | Claudia Rossi | Zimmer 7 · AL5119 | Partially paid | CHF 1'260.00 | CHF 420.00 |
| F-2059 | Henrik Lindqvist | Zimmer 15 · AL5112 | Open | CHF 1'680.00 | CHF 1'680.00 |
| F-2057 | Marco Zurbriggen | Zimmer 3 · AL5108 | Partially paid | CHF 2'520.00 | CHF 760.00 |
The Folio
One folio per stay, every charge and payment on it, settled at check-out in the currency it was opened in.
Folios
F-1048 Open
Settle 454,00 €Add ChargeEmail Statement
Charges7Payments1
| Date | Description | Category | Qty | Total |
|---|---|---|---|---|
| 07/11/2026 | Night, Superior Double | Room Charge | 1 | 168,00 € |
| 08/11/2026 | Night, Superior Double | Room Charge | 1 | 168,00 € |
| 09/11/2026 | Night, Superior Double | Room Charge | 1 | 168,00 € |
| 08/11/2026 | Dinner at the restaurant | POS Item | 1 | 64,00 € |
| 09/11/2026 | Minibar | POS Item | 1 | 12,00 € |
| 10/11/2026 | Late checkout, until 14:00 | Late Checkout | 1 | 30,00 € |
| 10/11/2026 | Tourist tax, 2 adults | Tax | 3 | 12,00 € |
Balance Due
454,00 €Total charges 622,00 € · paid 168,00 €Client
Sophie Laurentsophie.laurent@orange.fr168,00 € · Paid Through Booking.comOwners
Run owners’ homes and pay them what they are due
Each owner’s homes, service, agreement, money this month, trust and repairs waiting sit on one portfolio. Statements are generated, published and paid out of trust each period, with a fee per stay or a share of gross or net.
Owners
What each owner is due, period by period. Generate, publish, and pay them out of trust.
Publish All CleanGenerate StatementsClose PeriodAdd Owner
PortfolioOwner StaysOwner StatementsAwaiting Owner
Drafts2
Published3
Held in TrustUS$15,505
Paid Out1
| Owner | Period | Collected | Fees | Expenses | Due to Owner | Status | Payout |
|---|---|---|---|---|---|---|---|
| Robert WhitfieldVilla Coralina | 2026-10 | US$13,640 | US$2,728 | US$840 | US$10,072 | Published | Paid Out |
| Ana Lucía ViciniVilla Arrecife | 2026-10 | US$11,780 | US$2,356 | US$615 | US$8,809 | Published | Held for Owner |
| Jean-Marc DupuisVilla Caoba | 2026-10 | US$9,920 | US$1,984 | US$1,240 | US$6,696 | Published | Held for Owner |
| Carolina BermúdezVilla Mangle | 2026-10 | US$12,400 | US$2,480 | US$460 | US$9,460 | Draft | Nothing Due |
| Thomas KellerVilla Flamboyán | 2026-10 | US$15,500 | US$3,100 | US$1,385 | US$11,015 | Draft | Nothing Due |
Portfolio
Each owner’s homes, service, agreement, money this month, trust and repairs waiting on one page.
Owners
Every owner: their homes, service, agreement, this month’s money, trust, payouts and repairs waiting.
Add Owner
PortfolioOwner StaysOwner StatementsAwaiting Owner
Owners6
Homes7
Agreements Waiting1
Repairs Waiting4
| Owner | Agreement | Fee | Due to Owner | Held in Trust |
|---|---|---|---|---|
| Yusuf DavidsRose St Loft, Wale St Studio | SignedFull Management | R 13 680 | R 51 437 | R 41 200 |
| Claire HendricksChiappini House | SignedFull Management | R 10 640 | R 40 006 | R 38 900 |
| Pieter van der MerweSignal Hill Suite | SignedListing & Bookings | R 6 270 | R 33 398 | R 29 350 |
| Ayesha JacobsDorp St Cottage | Sent to SignFull Management | R 6 840 | R 25 718 | R 22 100 |
| Michael BothaLongmarket Loft | SignedFull Management | R 9 500 | R 35 720 | R 33 800 |
| Naledi MokoenaBree St Penthouse | SignedListing & Bookings | R 10 830 | R 57 688 | R 55 600 |
Owner Statements
Every stay with its dates, nights, channel and gross, the fee, and each expense with its receipt.
Owner Statements
Marina 1804 Published
Record Owner Payout
CollectedAED 20,900
FeesAED 3,762
ExpensesAED 605
NetAED 16,533
Due to OwnerAED 16,533
Lines
| Date | Kind | Item | In / Out | Amount |
|---|---|---|---|---|
| 14/10/2026 | Stay | Aisha R. · 6 nightsAirbnb | Earned | AED 5,700 |
| 21/10/2026 | Stay | Liam C. · 4 nightsBooking.com | Earned | AED 3,800 |
| 26/10/2026 | Stay | Priya S. · 5 nightsDirect | Earned | AED 4,750 |
| 01/11/2026 | Stay | Marco B. · 7 nightsExpedia | Earned | AED 6,650 |
| 09/11/2026 | Management fee | 18% · Percent of net revenue | Deducted | −AED 3,762 |
| 29/10/2026 | Expense | AC service, two unitsReceipt | Deducted | −AED 420 |
| 04/11/2026 | Expense | Replacement kettleReceipt | Deducted | −AED 185 |
Money Held in Trust and Payouts
Publishing a statement enters it in trust, and the owner’s payout is recorded once.
Owners
What each owner is due, period by period. Generate, publish, and pay them out of trust.
PortfolioOwner StaysOwner StatementsAwaiting Owner
Published6
Held in Trust$ 18.910.000
Paid Out3
| Owner | Due to Owner | Payout |
|---|---|---|
| Andrés VillegasApto 702 · 2026-10 | $ 6.840.000 | Held for Owner |
| María Fernanda CorreaApto 503 · 2026-10 | $ 5.920.000 | Held for Owner |
| Juan Pablo ArangoApto 1104 · 2026-10 | $ 7.310.000 | Paid Out |
| Natalia HenaoApto 304 · 2026-10 | $ 4.780.000 | Paid Out |
| Santiago MejíaApto 901 · 2026-10 | $ 6.150.000 | Held for Owner |
| Catalina RíosApto 1202 · 2026-10 | $ 8.240.000 | Paid Out |
Pay the owner?
The owner is paid the amount due on this statement, out of the money you hold for them (trust or your company account).
- Owner
- Andrés Villegas
- Statement
- Apto 702 · 2026-10
- Due to Owner
- $ 6.840.000
CancelPay owner
Repairs the Owner Approves
A repair’s cost and receipt are recorded on the home, and above the amount you set the owner approves it first.
Owners
Work orders waiting for an owner’s approval, and their answers.
Add Owner
PortfolioOwner StaysOwner StatementsAwaiting Owner
Waiting2
Approved3
Declined1
| Work Order | Raised | Estimate | Status |
|---|---|---|---|
| Replace tatami, upstairs roomTakahashi Hiroshi · Gion House | 2026/11/09 | ￥186,000 | Owner ApprovedWaiting for the owner |
| Air conditioner, main roomYamamoto Keiko · Higashiyama House | 2026/11/08 | ￥132,000 | Owner ApprovedWaiting for the owner |
| Water heaterNakamura Daisuke · Nishijin Machiya | 2026/11/04 | ￥248,000 | Approved |
| Garden pruning and mossTakahashi Hiroshi · Gion House | 2026/11/01 | ￥68,000 | Approved |
| Repaint the engawaClaire Dubois · Kamogawa House | 2026/10/30 | ￥95,000 | Declined |
| Bath extractor fanKobayashi Emi · Pontocho Townhouse | 2026/10/27 | ￥54,000 | Approved |
Owner Stays
Owners book nights at their own property under the rules you set.
Owners
Dates a unit is blocked for its owner, booked to them and not charged.
New Owner StayAdd Owner
PortfolioOwner StaysOwner StatementsAwaiting Owner
Owners may stay in their own units
Coming Up3
In House1
Finished2
| Owner | Unit | From | To | Status |
|---|---|---|---|---|
| Margarida Sequeira | Marés 1A | 07/11/2026 | 14/11/2026 | Checked in |
| Henrik Olsen | Marés Penthouse | 16/11/2026 | 23/11/2026 | Confirmed |
| Paulo Cardoso | Villa Laranjal | 28/11/2026 | 02/12/2026 | Confirmed |
| Fiona Gallagher | Marés 2B | 05/12/2026 | 12/12/2026 | Confirmed |
| Margarida Sequeira | Marés 1A | 17/10/2026 | 21/10/2026 | Checked out |
| Klaus Richter | Marés 3C | 26/10/2026 | 02/11/2026 | Checked out |
A Home Moving Between Businesses
A home moves between businesses with its stays, rates, photos and owners, and every lock moves with it.
Units
Casa Ámsterdam 112
Transfer
Move it to another business, with its upcoming reservations.
From Treviño RentasCasa Ámsterdam 112 · Moves on 12/11/2026Moving
Moving now. New bookings on it pause only while its listings switch over.- PhotosDone
- Property, Units and RatesDone
- New Bookings PausedDone
- Upcoming ReservationsDone
- ChannelsDone
- Locks and DevicesMoving
- Recurring Work and InspectionsNot Started
- Owners and AgreementNot Started
- Guests ToldNot Started
- DoneNot Started
Owner Agreements, With Calisto Sign
Dated contracts made from your service offers and signed with Calisto Sign.
Owners
Your owner programme, the services you offer owners, and each place’s owners and agreements: what every owner statement is computed from.
Management Agreements
| Place | Service | In Force From | Status |
|---|---|---|---|
| Rose St LoftYusuf Davids | Full Management20% of net revenue | 2026/05/14 | In Force |
| Chiappini HouseClaire Hendricks | Full Management20% of net revenue | 2026/08/06 | In Force |
| Signal Hill SuitePieter van der Merwe | Listing & Bookings15% of gross revenue | 2026/09/10 | In Force |
| Dorp St CottageAyesha Jacobs | Full Management20% of net revenue | 2026/11/24 | Sent for Signature |
| Bree St PenthouseNaledi Mokoena | Listing & Bookings15% of gross revenue | 2026/10/08 | In Force |
| Kloof Nek VillaGareth Pillay | Full Management18% of net revenue | 2026/12/10 | Send for Signature |
| Wale St StudioYusuf Davids | Full Management20% of net revenue | 2026/05/14 | In Force |
| Longmarket LoftMichael Botha | Full Management20% of net revenue | 2026/07/11 | In Force |
Owner Sign-Up, With Calisto Pulse
An owner signs up their home on their own: address, offer, rental estimate with Calisto Pulse, then Accept and Sign.
Casa Palmera VillasList Your Home
Step 4 of 4Accept and Sign
Your Estimate
Over a year, from the 11 months with bookings.Booking revenueUS$148,800
Management feeUS$29,760
Your netUS$119,040
Average nightly rateUS$620
Occupancy66%
Add Photos3 photos added.
Open the Full EstimateSee Your HomesYour HomeCalle Arrecife 14, Cap Cana
- What kind of home is it?
- Villa
- Bedrooms
- 4
- Bathrooms
- 4
- Sleeps
- 8
Your QuoteService: Full Management
- Due When You Sign
- US$1,500
Owner Portal, With Calisto Navigator
Owners follow their own properties in an owner portal built with Calisto Navigator, reading the same records you work in. Never a guest’s email or phone.
Your property dashboard
Andrés Villegas · Bookings, revenue, and maintenance at a glance.
Upcoming arrivals
| Guest | Property | Arrives | Leaves | Nights | Booked On | Revenue |
|---|---|---|---|---|---|---|
| Lucas M. | Apto 708 | 11/11/2026 | 15/11/2026 | 4 | Booking.com | $ 1.240.000 |
| Camilo R. | Apto 702 | 12/11/2026 | 12/12/2026 | 30 | Direct | $ 6.800.000 |
| Sara P. | Apto 1203 | 16/11/2026 | 23/11/2026 | 7 | Airbnb | $ 2.170.000 |
| Jonas K. | PH 1501 | 19/11/2026 | 22/11/2026 | 3 | Expedia | $ 1.350.000 |
| Hannah W. | Apto 1104 | 24/11/2026 | 29/11/2026 | 5 | Airbnb | $ 1.550.000 |
Your Management Agreement
| Property | Service | Fee | In Force From | Signed |
|---|---|---|---|---|
| Apto 702 | Full Management | 20% of net revenue | 26/09/2025 | 22/09/2025 |
| Apto 708 | Full Management | 20% of net revenue | 26/09/2025 | 22/09/2025 |
| Apto 1104 | Full Management | 20% of net revenue | 19/03/2026 | 15/03/2026 |
| Apto 1203 | Listing & Bookings | 15% of gross revenue | 12/06/2026 | 10/06/2026 |
| PH 1501 | Full Management | 18% of net revenue | 09/09/2026 | 06/09/2026 |
In Your Books, With Calisto Ledger
The same statements open in Calisto Ledger.
Owner Statements
What each owner was collected, charged and is due, per property, period and currency
Publish All CleanClose PeriodGenerate StatementsPortfolio
Drafts2
Published5
Held in Trust￥1,391,700
Paid Out2
| Owner | Period | Collected | Fees | Due to Owner | Status | Payout |
|---|---|---|---|---|---|---|
| Takahashi HiroshiGion House | 2026-10 | ￥912,000 | ￥182,400 | ￥688,600 | Published | Paid Out |
| Yamamoto KeikoHigashiyama House | 2026-10 | ￥798,000 | ￥159,600 | ￥609,900 | Published | Held for Owner |
| Nakamura DaisukeNishijin Machiya | 2026-10 | ￥684,000 | ￥136,800 | ￥299,200 | Published | Held for Owner |
| Claire DuboisKamogawa House | 2026-10 | ￥1,026,000 | ￥205,200 | ￥784,800 | Draft | Nothing Due |
| Kobayashi EmiPontocho Townhouse | 2026-10 | ￥570,000 | ￥114,000 | ￥402,000 | Published | Paid Out |
| Ito MasatoArashiyama House | 2026-10 | ￥760,000 | ￥152,000 | ￥586,000 | Draft | Nothing Due |
| Mori AkikoDemachi House | 2026-10 | ￥642,000 | ￥128,400 | ￥482,600 | Published | Held for Owner |
Owners
Every owner: their homes, service, agreement, this month’s money, trust, payouts and repairs waiting.
Add Owner
PortfolioOwner StaysOwner StatementsAwaiting Owner
Owners6
Homes7
Agreements Waiting1
Repairs Waiting4
| Owner | Agreement | Fee | Due to Owner | Held in Trust |
|---|---|---|---|---|
| Yusuf DavidsRose St Loft, Wale St Studio | SignedFull Management | R 13 680 | R 51 437 | R 41 200 |
| Claire HendricksChiappini House | SignedFull Management | R 10 640 | R 40 006 | R 38 900 |
| Pieter van der MerweSignal Hill Suite | SignedListing & Bookings | R 6 270 | R 33 398 | R 29 350 |
| Ayesha JacobsDorp St Cottage | Sent to SignFull Management | R 6 840 | R 25 718 | R 22 100 |
| Michael BothaLongmarket Loft | SignedFull Management | R 9 500 | R 35 720 | R 33 800 |
| Naledi MokoenaBree St Penthouse | SignedListing & Bookings | R 10 830 | R 57 688 | R 55 600 |
Reports and Team
The figures a property is measured by
Occupancy, ADR, RevPAR and pickup from your own records, per property, unit and owner, and the people who run each shift, each opening only the screens you give them.
Overview
Units, nights sold, occupancy, revenue, ADR, RevPAR and the average stay.
Reports
OverviewPropertiesUnitsDepartmentsProfit & LossOwnersManagement Fee IncomeOwner PerformanceMarketsBooked AheadGaps
Units18
Nights Sold412
Occupancy76.3%
Revenue78 436 €
ADR168,00 €
RevPAR128,18 €
By SourceAverage Stay (Nights): 3.4
| Source | Stays | Nights | Unit Revenue |
|---|---|---|---|
| Booking.com | 44 | 151 | 25 820 € |
| Direct | 31 | 104 | 17 140 € |
| Airbnb | 18 | 68 | 11 560 € |
| Expedia | 14 | 45 | 7350 € |
| Phone | 9 | 27 | 4610 € |
Booked Ahead
Nights booked for the coming weeks and what was picked up in the last seven days.
Reports
Owner PerformanceMarketsBooked AheadGaps
What is already sold for the nights ahead, from tonight, and how much of it was booked in the last 7 days.
Nights Booked562
Picked Up (Last 7 Days)+54
Pickup RevenueCHF 23'760
| Next Nights | Nights Booked | Occupancy | Picked Up (Last 7 Days) | Pickup Revenue |
|---|---|---|---|---|
| 7 | 151 | 90% | +18 | CHF 8'190 |
| 14 | 284 | 85% | +31 | CHF 13'950 |
| 30 | 562 | 78% | +54 | CHF 23'760 |
| 60 | 968 | 67% | +97 | CHF 44'620 |
| 90 | 1296 | 60% | +128 | CHF 60'160 |
| 180 | 1858 | 43% | +161 | CHF 77'280 |
Owner Performance
Each owner’s homes, what they earned and the management fee you took.
Reports
DepartmentsProfit & LossOwnersManagement Fee IncomeOwner PerformanceMarketsBooked AheadGaps
CollectedUS$69,260
Fees EarnedUS$13,852
Due to OwnerUS$52,338
| Owner | Nights | Gross | Fees | Due to Owner |
|---|---|---|---|---|
| Michael & Karen HartVilla Coralina | 24 | US$15,480 | US$3,096 | US$11,744 |
| Familia Reyes OrtizVilla Arrecife | 21 | US$13,230 | US$2,646 | US$10,174 |
| Sofía BermúdezVilla Caoba | 26 | US$14,560 | US$2,912 | US$11,268 |
| Laura & Tom FischerVilla Cocotal | 22 | US$13,640 | US$2,728 | US$10,392 |
| Daniel WhitmoreVilla Brisa Marina | 19 | US$12,350 | US$2,470 | US$8,760 |
Profit and Loss by Department
Rooms, food and drink and the rest, each department’s revenue and cost.
Reports
UnitsDepartmentsProfit & LossOwnersManagement Fee IncomeOwner PerformanceMarketsBooked AheadGaps
CADEvery locationExport CSV
Operating Revenue$653,700
Rooms$486,200
Food and Beverage$142,800
Other Operated Departments$18,400
Miscellaneous Income$6,300
Departmental Expenses$235,640
Rooms$121,550
Food and Beverage$104,240
Other Operated Departments$9,850
Total Departmental Profit$418,060
Gross Operating Profit$275,960
EBITDA$228,760
Gaps
The free nights caught between bookings, unit by unit.
Reports
MarketsBooked AheadGaps
Free nights stuck between two bookings in the next 60, short enough to be hard to sell.
1 night2 nights3 nights4 nights5 nights
| Unit | Location | First Night | Last Night | Nights |
|---|---|---|---|---|
| Apto 702 | Torre Laureles 33 | 13/11/2026 | 13/11/2026 | 1 |
| Apto 503 | Torre Laureles 33 | 15/11/2026 | 16/11/2026 | 2 |
| Loft 2 | Laureles Lofts | 19/11/2026 | 20/11/2026 | 2 |
| Apto 301 | Edificio Primer Parque | 22/11/2026 | 24/11/2026 | 3 |
| Casa La 70 · 2 | Casa La 70 | 27/11/2026 | 27/11/2026 | 1 |
| Apto 1104 | Torre Laureles 33 | 02/12/2026 | 03/12/2026 | 2 |
Your Team, Screen by Screen
Add the people who work here and give each the screens their job needs, starting from screen sets such as Front desk agent, Room attendant and Night auditor.
Team
New Screen Set
OwnersPeople & PrivacyScreen Sets
| Screen Set | People | Status |
|---|---|---|
| Front desk agentChecks clients in and out, takes deposits and payments, posts charges and answers requests. | ARKSMA4 | Live |
| Room attendantCleans today’s rooms in order, runs each room’s checklist, and flags damage and lost property. | JSLIGM9 | Live |
| Night auditorRuns the audit, balances the day, handles late arrivals and early departures, and keeps the overnight log. | OHVS2 | Live |
| Housekeeping supervisorAssigns sections, inspects rooms, releases them to the desk, and handles out-of-order rooms. | PNTG2 | Live |
| Front office managerRuns the desk: overbooking, no-shows, group arrivals, folio disputes, refunds and the drawers. | LH1 | Live |
| Executive housekeeperOwns the cleanliness of the rooms division: staffing, standards, linen and amenity purchasing, and the laundry. | EP1 | Live |
On a Phone
Run the desk and the rooms from a phone
Today, Calendar, Housekeeping and Threads are the phone’s tabs. A housekeeper starts, finishes and reports a problem with no signal, and it is sent once the signal returns.
Swipe to Check In or Out
14Arrivals11Departures52Here Now
Next Up
Owen MacLeod in 25 min15:00 · 312 · Ready · Late check-out asked
Arrivals TodaySee All
Check In
Owen MacLeod15:00 · 312
ReadyJacques Leblanc16:30 · 208
Not ReadyMegan MacDonald17:15 · 214
Not ReadyDepartures Today
Ryan Campbell11:00 · 301
Check OutSwipe to check in or outSwipe to open
Next Up on the front desk’s Today, each arrival and departure a swipe away.
The Attendant’s Rooms
MineEveryoneTurnovers
Higashiyama HouseCleaningChecklist: 9 of 12 done
Mark CleanNishiki HouseCleanWaiting to send
Mark InspectedPontocho HouseDirtyStill in, out 11:00 · In 17:00
Start CleaningKamogawa HouseDirtyOut 10:00
Start CleaningSanjo HouseInspectedOut 09:30 · Early arrival 13:00
ReadyThe attendant’s rooms on their phone: start, clean, inspected, signal or not.
The Calendar
By dayBy Unit
10/1111/1112/1113/1114/1115/11
2 of 6 free · 10/11/2026Villa CoralinaMichael Hart · 7 nights
Checked InVilla ArrecifeFree
AvailableVilla BávaroRebecca Stein · 5 nights
ConfirmedVilla CocotalJuan Carlos Báez · 4 nights
Checked InVilla MacaoLauren Mitchell · 6 nights
Client confirmedVilla UveroFree
AvailablePick a night and see every unit free or booked, or pick a unit and see its nights.
Threads, With Calisto Threads
AllMost UrgentMineUnassigned
AR
Aisha RahmanLanded, on our way from DXBMarina 1804
JW
James WhitfieldIs early check-in possible?Unassigned · LR6634
PN
Priya NairRe: Registration for 4 guestsPalm Villa 7
OA
Omar Al MansooriThank you, see you MondayJBR 1502
EV
Elena VolkovaWhat is the Wi-Fi password?Creek 905
Every client conversation on the phone, beside the stay it belongs to.
Guest Messaging
Every guest conversation in one inbox
The messages a stay needs go out by themselves at the right moment. Client messages on WhatsApp, text, web chat, channel inboxes and shared mailboxes arrive in Threads, and calls to your numbers ring in Dial, each its own app at its own price.
Threads
AllMost UrgentMineUnassigned
TN
Thandi NkosiIs there parking on Rose St for a small car?Rose St Loft · BK2207 · Waiting 6 min
Pv
Pieter van der MerweWe land at 21:40, can we still check in?Chiappini 5 · BK2231 · Waiting 20 min
EC
Emma ClarkeThank you, the loft is lovely!Wale St Studio · BK2211
SM
Sipho MokoenaLeaving the keys on the counter.Chiappini 3 · BK2196
LO
Liam O’BrienRe: Airport transfer on arrivalSignal Hill Suite · BK2220
FA
Fatima AdamsCould we get a second set of towels?Leeuwen 2 · BK2188
Thandi NkosiWhatsApp · +27 82 514 3307Assign to MeClose
Hi! We arrive tomorrow around 14:00. Is there parking on Rose St for a small car?13:56
Hi Thandi, welcome! There is a bay right outside the loft, and a secure lot on Buitengracht St for R60 a day.13:59 · Nomsa Dlamini
Check-in link sent. Deposit taken.
Perfect, the bay is great. Can we drop bags before 14:00?14:02
Reply on WhatsApp…Send
Details
TNThandi NkosiConfirmed- Unit
- Rose St Loft
- Arrival
- 11/11
- Departure
- 15/11
- Guests
- 2
- Confirmation
- BK2207
- Balance
- R 0,00
Scheduled Messages
Messages timed from the arrival or the departure, and re-timed when the stay moves.
Lukas Meier
Check In
DetailsGuests & Check-InFolioPhoto ChecksMessagesAutomated MessagesRecord
ConfirmedStay moved to new dates13.11. – 18.11. · Matterhorn SuiteAutomated Messages
| Step | When | Channels | Status | Next action |
|---|---|---|---|---|
| Getting to Zermatt (car-free village) | 7 days before the arrival | Completed | 09.11. 09:00 | |
| Check-in link and ski pass offer | 3 days before the arrival | Active | 11.11. 09:00 | |
| Welcome and the door code | 2 hours after the arrival | Text | Active | 14.11. 17:00 |
| Late check-out offer | 1 day before the departure | Active | 18.11. 10:00 | |
| Thank you and a review | 1 day after the departure | Active | 20.11. 10:00 |
Stops When the Stay Does
A cancelled booking or a no-show stops its messages.
Automations
RulesRunsSequencesEnrollments
| Contact | Sequence | Current step | Status | Next action |
|---|---|---|---|---|
| Kevin Walsh | Before arrival | Directions and parking | StoppedStay cancelled | Ended 10/11 |
| Kevin Walsh | Monthly payment reminders | Month 2 of 3 | StoppedStay cancelled | Ended 10/11 |
| Daniela Cárdenas | Before arrival | Check-in link | StoppedStay no-show | Ended 9/11 |
| Daniela Cárdenas | During the stay | Welcome and house rules | StoppedStay no-show | Ended 9/11 |
| Santiago Uribe | Before arrival | Check-in link | Active | Next: 12/11 |
| Mariana Ospina | After departure | Thank you and a review | Completed | Ended 7/11 |
Team Notices
Arriving soon, new bookings, cancellations and no-shows reach your team.
Automations
New Automation
RulesRunsSequencesEnrollments
| Automation | Then | Last 7 days | Last run | Status |
|---|---|---|---|---|
| Tell the front desk an hour before each guest arrives | Tell the front desk a guest is arriving soon | 96 | 10/11/2026 14:30 | Active |
| Tell the front desk about every new stay | Tell the front desk about a new stay | 58 | 10/11/2026 13:52 | Active |
| Tell the front desk when a stay is canceled | Tell the front desk a stay was canceled | 7 | 10/11/2026 11:18 | Active |
| Tell the front desk when a stay is marked a no-show | Tell the front desk a stay was marked a no-show | 2 | 10/11/2026 00:05 | Active |
| Tell the front desk when a guest is running late | Tell the front desk a guest is running late | 11 | 10/11/2026 12:40 | Active |
| Tell the front desk when a room is double-booked | Tell the front desk a room is double-booked | 1 | 10/11/2026 09:02 | Active |
One Inbox, With Calisto Threads
Channel messages, WhatsApp, text and email, each beside the stay it belongs to.
Threads
Search conversations
AllWhatsAppAirbnbBooking.comreservas@casapalmera.do
RS
Rebecca SteinCan the chef do a gluten-free dinner on Friday?Villa Bávaro · CP4431 · Waiting 12 min
MH
Michael HartPool heater seems off this morningVilla Coralina · CP4410 · Waiting 48 min
LM
Lauren MitchellRe: Airport pickup for 6 guestsVilla Macao · CP4438
JC
Juan Carlos BáezLlegamos a las 4, gracias!Villa Cocotal · CP4422
KR
Kevin RossIs the beach shuttle included?Casita Palma 1 · CP4427
SR
Stephanie ReyesDo you have a crib for a toddler?Villa Uvero · CP4445
Rebecca SteinVilla Bávaro · CP4431Assign to Me
Villa BávaroChecked In8/11 – 13/11 · 6 · US$3,100
Hi! Can the chef do a gluten-free dinner on Friday? We are 6.16:20
Of course, Rebecca. Chef Altagracia will call you this evening to agree the menu.16:31 · Yokasta Peña
Reply on Airbnb…Send
From Your Own Number
Email, text and WhatsApp go out from your own mailbox and number.
Settings
Add a Shared Inbox
ConversationsLinesBusiness HoursRepliesShared MailboxesWho Answers
A line is a number or an account your customers reach your business on. Each is answered by the people it names, each with a Calisto Dial seat for its calls or a Calisto Threads seat for its messages, or, when routed, by the routing, queues and SLA of Dial or Threads.| Lines | Number or address | Answered by | Status |
|---|---|---|---|
| Front deskNumber | +52 55 4170 2288 | The whole team | Connected |
| Condesa SuitesWhatsApp | +52 55 4170 2288 | Lupita Hernández, Emilio Vargas | Connected |
| ReservationsShared Mailbox | reservas@condesasuites.mx | Sofía Castillo | Connected |
| Front deskShared Mailbox | recepcion@condesasuites.mx | The whole team | Connected |
| ArrivalsText | +52 55 4170 2290 | Lupita Hernández | Being set up |
| Website chatChat | condesasuites.mx | The whole team | Connected |
Cases, With Calisto Desk
A complaint or a lost item, opened on the stay and followed to the end.
Client Services
New Case
RequestsAdd-onsCasesGuest WiFi
Complaints and problems with a stay: who raised it, where it stands and who has it.ListBoardCalendar
| Request | Requester | Priority | Status | SLA urgency | Assignee |
|---|---|---|---|---|---|
| Noise from the bar after 23:00 | Sarah Fraser 214 · HH1088 | High | In progress | At risk | RCRyan Campbell |
| Left a phone charger in 305 | Liam Murphy 305 · HH1079 | Low | Pending | On track | GFGrace Fraser |
| Charged twice for parking | Jacques Leblanc 208 · HH1097 | Medium | Open | On track | HDHannah Doyle |
| Heating not working in the suite | Emily Chisholm Harbour Suite · HH1099 | Urgent | In progress | Breached | NTNoah Thompson |
| Lost a scarf at breakfast | Olivia Sinclair 204 · HH1072 | Low | Resolved | On track | GFGrace Fraser |
| Room not ready at 16:00 | Megan MacDonald 212 · HH1085 | Medium | Resolved | On track | RCRyan Campbell |
Lukas Meier
Check In
DetailsGuests & Check-InFolioPhoto ChecksMessagesAutomated MessagesRecord
ConfirmedStay moved to new dates13.11. – 18.11. · Matterhorn SuiteAutomated Messages
| Step | When | Channels | Status | Next action |
|---|---|---|---|---|
| Getting to Zermatt (car-free village) | 7 days before the arrival | Completed | 09.11. 09:00 | |
| Check-in link and ski pass offer | 3 days before the arrival | Active | 11.11. 09:00 | |
| Welcome and the door code | 2 hours after the arrival | Text | Active | 14.11. 17:00 |
| Late check-out offer | 1 day before the departure | Active | 18.11. 10:00 | |
| Thank you and a review | 1 day after the departure | Active | 20.11. 10:00 |
Client Services
Answer every request during the stay
Requests from the desk, the room TV, the portal or a message, add-ons, late checkouts and guest WiFi, each with a person on it.
Requests
Towels, a cot, a wake-up call: request types you set, each one a task with a room and a person.
Client Services
New Request
RequestsAdd-onsCasesGuest WiFi
Waiting4
In Progress1
Late Checkouts to Decide2
Urgent1
| Room | Guest | Request | Details | Priority | Asked | Status |
|---|---|---|---|---|---|---|
| Zimmer 14 | Sophie Dubois | Towels & linen | Two bath towels for the sauna | Normal | 07:42 | In progress |
| Matterhorn Suite | Lukas Meier | Extra bed or cot | Cot for a 1-year-old | High | 08:05 | Assigned |
| Zimmer 21 | Felix Huber | Wake-up call | 06:15 for the first lift | Normal | 08:30 | Open |
| Zimmer 12 | Thomas Keller | Maintenance | Ski boot heater not warming | Urgent | 08:51 | Open |
| Gornergrat Suite | Henrik Larsen | Laundry pickup | Ski wear, back by evening | Normal | 09:10 | Assigned |
| Zimmer 22 | Peter Lehmann | Luggage | Skis to the Sunnegga depot | Low | 09:24 | On hold |
Late Checkouts
A late checkout asked for at the desk or from the portal, approved or declined.
Client Services
New Request
RequestsAdd-onsCasesGuest WiFi
Waiting5
Late Checkouts to Decide3
| Room | Guest | Request | Asked | Status |
|---|---|---|---|---|
| 215 | Thomas Wright | Late checkoutUntil 14:00 · 30,00 € · The portal | 08:12 | Approve Late CheckoutDecline |
| Suite Caleta | Anne Dupont | Late checkoutUntil 16:00 · 60,00 € · The desk | 08:47 | Approve Late CheckoutDecline |
| 108 | Carmen Ortega | Late checkoutUntil 13:00 · 20,00 € · The portal | 09:05 | Approve Late CheckoutDecline |
| 204 | Alejandro Ruiz | Towels & linen | 09:20 | In progress |
| 302 | Sergio Molina | Wake-up call | 09:41 | Open |
Add-ons and Upsells
Upgrades, late check-out and add-ons, offered before arrival and to guests in house.
Client Services
RequestsAdd-onsCasesGuest WiFi
Taken38
Waiting on You2
Paid or on the Folio31
Declined3
| Client | Offer | Kind | Amount | Status |
|---|---|---|---|---|
| Aisha Rahman | Early check-in from 11:00 | Add-on | AED 250.00 | Paid |
| Priya Nair | Upgrade to Palm Villa 7 with pool | Upgrade | AED 2,400.00 | Awaiting approval |
| James Whitfield | Airport pickup, sedan | Add-on | AED 220.00 | Charged to room |
| Omar Al Mansoori | Damage waiver | Protection plan | AED 180.00 | Paid |
| Elena Volkova | Late check-out until 16:00 | Add-on | AED 300.00 | Awaiting payment |
| Ravi Menon | Desert safari for 2 | Add-on | AED 590.00 | Approved |
Minibar
Charges posted to the folio, and the restock list from your own stock.
Dining
New Minibar Charge
TodayRestaurants & BarsRoom ServiceBreakfast & Meal PlansChef & GroceriesMinibarInsights
To Refill3
Being Refilled2
| Unit | Client | Consumed | Assignee | Status |
|---|---|---|---|---|
| 312 | Owen MacLeod | 2 × Garrison IPA, 1 × Covered Bridge chips | Mary Chisholm | Open |
| 214 | Sarah Fraser | 1 × Benjamin Bridge sparkling | Grace Fraser | Refilled |
| Harbour Suite | Emily Chisholm | 2 × still water, 1 × Ganong chocolate | Mary Chisholm | Open |
| 208 | Jacques Leblanc | 1 × Propeller Pale Ale | Grace Fraser | Done |
| 305 | Noah Thompson | 3 × sparkling water | Mary Chisholm | Refilled |
| 204 | Hannah Doyle | 1 × Nova Scotia wine, 1 × mixed nuts | Grace Fraser | Open |
New Minibar Charge
Garrison IPA2 × $9.50
Benjamin Bridge sparkling1 × $38.00
Still water1 × $4.00
Total$61.00
Post and ChargeConcierge Requests
Transport, luggage, amenities and the request types you add, each one a task with a person on it.
Client Services
New Request
RequestsAdd-onsCasesGuest WiFi
| Request | Room | Guest | Asked | Status |
|---|---|---|---|---|
| TransportRamón Castillo | Villa Macao | Lauren Mitchell | 15:10 | Assigned |
| Private chefChef Altagracia Díaz | Villa Bávaro | Rebecca Stein | 19:30 | Assigned |
| Saona island tripYokasta Peña | Villa Coralina | Michael Hart | 08:00 | In progress |
| AmenitiesWilson Paulino | Villa Uvero | Stephanie Reyes | 12:00 | Done |
| LuggageWilson Paulino | Casita Palma 1 | Kevin Ross | 11:30 | Open |
Transport
- Room
- Villa Macao
- Guest
- Lauren Mitchell
- Pickup Place
- Punta Cana Airport
- Vehicle
- Van · 8
Airport to the villas, vanUS$70.00
RCAssigned to Ramón CastilloStartDoneWhat a guest can ask for:TransportLuggageAmenitiesConciergePrivate chefSaona island trip
Room Service, With Calisto Orderflow
In-room dining from the order to the door, charged to the room.
Dining
TodayRestaurants & BarsRoom ServiceBreakfast & Meal PlansChef & GroceriesMinibarInsights
To Send3
Ready1
Delivered18
| Unit | Client | Items | When | Ordered | Status |
|---|---|---|---|---|---|
| 204 | Sophie Laurent | 2 × Cataplana, 1 × Vinho Verde68,50 € · Charged to room | As soon as possible | 19:42 | New |
| 105 | Lukas Weber | Club sandwich, sparkling water21,00 € · Charged to room | As soon as possible | 19:35 | In progress |
| Marés Penthouse | Isabel Costa | Grilled sea bream, salad, 2 × beer46,00 € · Charged to room | 10/11/2026 20:30 | 19:10 | In progress |
| 201 | Chiara Rossi | Pastéis de nata × 4, 2 × coffee14,80 € · Charged to room | As soon as possible | 19:28 | Ready |
| 103 | Hannah Schmidt | Chicken piri-piri, fries19,50 € · Charged to room | As soon as possible | 18:55 | Handed off |
Guest WiFi, With Calisto WiFi
A voucher for each stay, from your own guest network.
Client Services
RequestsAdd-onsCasesGuest WiFi
Here NowCodes
| Code | Label | Given With | Status | Sign-Ins | Good Until |
|---|---|---|---|---|---|
| KYO-7Q4M | Gion HouseEmily Carter | A stay | Active | 2 / 6 | 11/10 13:00 |
| KYO-9WFA | Nishiki HouseDaniel Brooks | A stay | Active | 1 / 6 | 11/11 10:00 |
| KYO-4LRT | Kamogawa HouseLena Hoffmann | A stay | Active | 3 / 6 | 11/12 11:00 |
| KYO-6PZE | Pontocho HouseChloe Martin | A stay | Active | 1 / 6 | 11/12 11:00 |
| KYO-3DKV | Sanjo HouseHaruto Sato | A stay | Active | 2 / 6 | 11/11 10:00 |
| KYO-8MHC | Higashiyama HouseSakura Ito | A stay | Not yet valid | 0 / 6 | 11/15 11:00 |
WiFi
Gion House · Emily Carter- Code
- KYO-7Q4M
- Password
- sakura-4718
- Keeps working until
- 11/10 13:00
- Sign-Ins
- 2 / 6
Channels
Every channel, one connection.
Your channel manager and every OTA it carries, Google Hotels and your calendar feeds.
- Airbnb
- Booking.com
- CalistoStays.com
- Expedia
- NextPax
- Vrbo
- Agoda
- Campings.com
- GDS (Sabre / Amadeus)
- Google Hotels
- Google Vacation Rentals
- Holidu
- Homes & Villas by Marriott Bonvoy
- iCal feed
- Vacanceselect
Companion apps
Where Stays touches everything else.
2 of these 8 connections are in your plan today; the others are their own apps.
Stays
Bookings
Inventory
Sync
Pulse
Navigator
Access
Dispatch
Sign
Bookings
A meeting, an appointment or a time slot booked by a client who is staying is a Bookings reservation that posts to the same folio as the room.
Inventory
Minibar consumption and the linen and amenities a room is staged with deplete the same stock Inventory counts and reorders.
Sync
The channel-manager connection lives in Sync; each listing’s switch in Stays decides what that connection sells.
Pulse
Pulse moves the nightly rate with demand, and the rate it sets is the one the availability grid in Stays publishes.
Navigator
The client’s portal shows the stay, the online check-in, the registration they sign and their folio, and the owner’s portal their statements and repairs, read from Stays.
Access
The door key issued at check-in is an Access credential for the stay’s dates, revoked at check-out.
Dispatch
Every turnover, client request and work order is a Dispatch task, worked from Stays’ Unit Board and Maintenance or from a housekeeper’s phone.
Sign
An owner agreement made from a service offer, and a stay’s agreement, are signed in Sign.
Pricing
No setup cost. Pay when you start using.
Hotels, serviced apartments and short-term rentals.
Included With Your Plans
Your Core app shows everything your Commerce and Ops plans turn on.
0Additional Cost
Recommended for you
Works well together.
Calisto Bookings
Calisto Inventory
Calisto Ops
Your Core app shows everything your Commerce and Ops plans turn on.
Learn more →1%of revenue
Calisto Sync
Calisto Commerce
Where each item sells, on your own website and screens and every channel you connect, with each channel’s health, commissions and rate parity.
Learn more →2%of revenue
Calisto Pulse
Calisto Commerce
Rules that move the price of nights, tickets and time slots with demand inside a floor and a ceiling, reviewed or published on Autopilot, priced against the market, with seasons, adjustments, night rules and market reports.
Learn more →1%of revenue
Calisto Navigator
Calisto Navigator
A portal with its own journey and messages, each client’s own records, unlimited clients signing in without passwords, and its own domain.
Learn more →€30/portal/mo
Calisto Access
Calisto Ops
Doors and zones on the locks you connect, keys, codes and grants, visitors checked in at reception, live alarms and occupancy, alerts with a roll call, and a record of every door event.
Learn more →€50/mo
Calisto Dispatch
Calisto Ops
Requests and work orders, tasks assigned by who is free and near, templates and recurring work, the team and its contractors, routes by road, service levels and analytics, and the day worked from a phone with no signal.
Learn more →€65/user/mo
Calisto Sign
Calisto Commerce
Envelopes of one or many documents, sent to each signer in order, checked, chased until everyone signs, and sealed with a certificate anyone can verify.
Learn more →€0.85per envelope
Calisto Orderflow
Calisto Ops
One queue for every channel, stages moved one at a time, exceptions and service levels, picking, packing and shipping from the right place, carriers, couriers and your own drivers, returns, every floor that fulfills, and the floor worked from a phone with no signal.
Learn more →€60/user/mo
Calisto Ledger
Calisto Ops
Double-entry books set up your way, every Calisto app’s money posted to them, invoices and who owes, supplier bills read and matched, receipts as expenses, the bank reconciled, money held for others, and the statements your accountant files from.
Learn more →€40/user/mo
Core-Only Pricing →
Starter · up to 500 reservations a month
€99/mo
Growth · up to 2,500 reservations a month
€179/mo
Unlimited reservations a month
€299/mo
For businesses that prefer not to pay a percentage.
Recommended for
The industries that run Stays, and what each of them runs it for.
Hotels & ResortsPMS & reservations
Tape chart, arrivals, room assignment, and stay lifecycle
Hotels & Resorts on Calisto →Serviced ApartmentsStay & lease management
Tape chart across buildings, extensions, and renewals
Serviced Apartments on Calisto →Short-Term RentalsProperty listings
One listing record behind every channel
Short-Term Rentals on Calisto →Spec Sheet
Everything included in Calisto Stays.
Home and Today
- Home: arrivals still to come, departures still here, units not ready for arrivals, open client requests, inquiries to answer, left owing, card holds past release, balance due, walk-ins, housekeeping counts, occupancy tonight and open folios
- Day at a Glance: a card per department, arriving with ETA and unit ready, leaving, units to clean, meals, events and hires, requests and repairs, chef and groceries, money
- Arrivals & Departures, Here Now, Walk-Ins, No-Shows and Departed
- Night Audit: exceptions, units sold, occupancy, room revenue, ADR, charges by department and payments by tender per currency, with the trial balance when the books are in Calisto Ledger
- Message Guests: an announcement to Here Now, arrivals, departures or a date, sent with Calisto Campaigns
- Search by guest name, confirmation code, unit or email
Reservations
- Check-In Hub, a day to 30 days ahead: details and ETA, the party’s registration, agreement, deposit, unit, door key, online check-in and requests, with Send Check-In Link, Fill In, Assign Room, Take Deposit and Issue Key
- Reservations as a list, a map and a ledger
- The stay page: details, guests and check-in, folio, messages, automated messages, form responses, condition reports and the stay’s record
- Move Rooms, Keep in One Room, split stays, room upgrades, hired places and the payment schedule
- Charge a channel’s virtual card, and the taxes a channel collected
- Calendar: every unit by night over 2 weeks, a month, 3 months or a year; drag to move, click a free night to book; live updates; a Turnover tab
- New Reservation: the desk quote by nights, party and Bookable Unit; day use by the hour
- Import Reservations from another system
Groups
- Group Blocks: groups, event room blocks and allotments for companies, agents and channels, with pickup, cutoff and Release now
- Rooming Lists, Group Billing and master bills
- A booking link per group, with a QR code; groups that span locations
- Room blocks from a won proposal arrive at the agreed rate, with Calisto Proposals
Clients
- Stay Clients: everyone who stayed, their stays, nights and preferences, with export kept to the people allowed
- Client Status: VIP, and not to be booked again
- Owners, Event Clients and Pass Holders
- Duplicates found by email, phone or name and merged into one record
- One record per person, with every stay, folio and conversation
Units and Listings
- Villas, apartments, townhouses and hotel rooms; Bookable Units; communities; hotels; unit plans
- A unit’s page as a task list: Unit Type and name, where, layout, photos (Sort My Photos), amenities, highlights, words (Draft with Calisto, in every language), house rules and check-in, price, registration, owners, property details and housekeeping
- Amenities in one picker opening on the most requested, a shared facility marked Shared with the Community
- Destinations: the Booking Page, Calisto World and each connected channel, each with what it still needs
- Registration numbers per unit or per property, under EU Regulation 2024/1028
- Floors and buildings, parking, room layout, and a home’s inventory room by room
Rates and Availability
- Rates & Restrictions: one grid by Bookable Unit and night, with a row per channel
- Sell: pick a range of nights to open the quote
- Restrictions, rate overrides, occupancy and pacing
- Bulk changes by weekday and date range, and Bulk Edit on a phone
- Gap nights: a lower price, a shorter minimum stay, or both
- Rate plans defined once and sold at the locations chosen, with channel mark-ups: standard, non-refundable, advance purchase, package, corporate, group, member, long stay, monthly, last minute and day use
- Packages and meal plans, seasons, and room upgrade offers
- Dynamic Pricing inside a floor and a ceiling, reviewed or on autopilot, with Calisto Pulse
Channels
- Connections, Distribution, Status, Errors with How to Fix, Logs, Incoming, Performance, Commissions and Price Parity, with Calisto Sync
- A switch per listing for each connected channel, and availability sent within a minute of every booking
- An overbooking allowance per Bookable Unit
- Unit calendars in and out by iCal
- Tourist tax marked as collected and remitted by the channel
Booking Page
- A booking page on each published website, and a Book Now button for any other site, with Calisto Sites
- The lowest price per night on the availability calendar; the client chooses the rate plan
- Booking rules: instant or request to book, deposit taken, held or verified, card on file, balance due, monthly payments, cancellation policies and refunds
- Booking risk rules: 3D Secure, card and phone countries that disagree, high-value last-minute stays and large new parties, sent to Needs Review or turned away
Housekeeping
- The Unit Board: Start cleaning, Mark clean, Mark inspected, assign and reassign, report a problem, back in service, and a door code per task
- Tasks and common areas on a schedule, with Calisto Dispatch
- Inspections with an automatic photo check, with Calisto Assure
- Sensor alerts from Calisto Signal
- Amenity stock and amenities used, with Calisto Inventory
- Linen sets per bed, bathroom and guest against par; the used set to the laundry after each turnover; a restock task below par
- Cleaning standards per unit type, checklist versions with reference photos
- Stay rules: when the turnover opens, inspect before Ready, cleaning time, stayover cadence, the checklist gate and the photo check
- An owner’s own cleaner, given that owner’s turnovers
Maintenance
- Requests, a list, a board and a calendar of work orders, and recurring work, with Calisto Dispatch
- Recurring maintenance, pool care and readings, with Calisto Assure
- An owner’s approval for a work order above the limit you set; the repair cost recorded with its markup
Client Services, Dining and Amenities
- Requests from the desk, a kiosk, the room TV, the portal, a message, an add-on, a minibar refill or a late checkout
- Late checkouts approved or declined; add-ons that open a task for the team
- Cases, with Calisto Desk; guest WiFi, with Calisto WiFi
- Dining: restaurants and bars with the live wait, Book a Table and Add to Line, partner restaurants, room service ordered now or for later, breakfast and meal plans, chef and groceries, minibar
- Amenities: the events calendar, inquiries and proposals, meeting rooms, cabanas and loungers, space hires, day passes and issued passes
- Projects for renovations and fit-outs, with Calisto Velocity
Folios
- Client Folios, Owner Folios, Card Holds, Payments Due, Receivables Ledger (with Calisto Ledger) and House Accounts
- A folio’s charges, payments and allowances, Settle and Post charge
- Bill to company, a group payer, and company billing on its own schedule
- Send payment link, the payment schedule, and a card on file across payment providers
- An invoice at check-out
Owners
- Portfolio: each owner’s homes, service, agreement, money this month, trust, payouts and repairs waiting
- Owner Stays and Awaiting Owner
- Owner Statements: Generate, Publish to owner, Enter in trust, Record owner payout, Close Period, Publish All Clean, and the period closed each day it ends
- The owner’s page with their annual statement as a PDF, and four owner reports
- A fee as a share of gross, a share of net, or a fixed amount per stay; money the owner collected; shortfall invoices; a statement per co-owner
- Service offers, and owner agreements as dated contracts signed with Calisto Sign
- Owner sign-up: address, offers, home, rental estimate (with Calisto Pulse), Accept and Sign, then Getting Your Home Ready
- A home moved between businesses, managed or run by its owner, with its stays, rates, photos, checklists and owners; every lock moves with it
Guest Registration and Door Keys
- Guest Details, party registration guest by guest, companion links, a document scan and signing on a tablet
- Authority filing: SES.HOSPEDAJES, Alloggiati Web and SIBA, a registration policy per country, reminders and the Guest Registration report
- Door keys: generate a code or record a key, revoked when the stay ends, with Calisto Access; works with no lock connected
Reports and Automations
- Occupancy, ADR and RevPAR; properties; units; departments; profit and loss on the USALI layout; owners; management fee income; owner performance; owners gained and lost; markets; booked ahead; gaps; guest registration; housekeeping labor; channel performance
- Ask a question, describe a custom report, or schedule one
- Rules offered off: door codes on confirm, check-in or unit ready, turnover auto-assign, a task from a sensor alert, a long-stay extension offer, welcome and pre-arrival texts, review requests, win-back, birthdays and returning clients, with Calisto Automations
- Built in: Room Ready, Night Audit not signed, payment-due reminders, charging the card on its due day, the no-show fee
Team, Devices and the Phone
- People, owners, invitations, the schedule with arrivals and departures, and shift requests, with Calisto Workforce
- Screen sets per job, starting from Front desk agent
- Printers, printer routing, card readers, scales, signing units, the lobby screen and room TVs
- On a phone: Today, Calendar, Housekeeping and Threads as tabs; check in, book and hand over a door code; Start Cleaning and Mark Clean held with no signal
- Pushes to accept or decline a request, check in an arrival, and open the Calendar on an overbooking
- Test Locations kept out of billing, and Data Custody
Honest answers
Questions about Calisto Stays
Hotels, serviced apartments and short-term rentals: a hotel team, a business that runs homes for their owners, or an owner running their own. A hotel’s rooms, an apartment block and a villa are units in the same app, with the same Calendar, folios and housekeeping.
In the apps built for them: tables in Dine, treatments in Spa, tee times in Golf, classes in Fit. Each one posts to the client’s folio in Stays, so the bill at check-out is one bill.
Each channel is connected once, in Calisto Sync. In Stays every listing has its own switch per connected channel, and the rates, availability and restrictions set on the grid are what those channels sell. Availability goes out within a minute of every booking.
Yes. Each property keeps the registration its country requires, each guest completes it from their portal or at the desk, and the file goes to the authority (SES.HOSPEDAJES, Alloggiati Web or SIBA). The Check-In Hub shows who is still missing one before they arrive.
Yes. Each published website has a Booking Page for your units, and a Book Now button goes on any other site. Clients see the lowest price per night, choose a rate plan and pay the deposit or card hold your booking rules ask for.
Yes. Each owner has an agreement made from your service offer and signed in Calisto Sign, their own stays on the Calendar, and a statement each period of what their home earned, what was charged against it and what is paid out of trust. Owners follow it all in their own portal, with Calisto Navigator.
No. In Stays ▸ Team each person gets the screens their job needs, starting from a screen set such as Front desk agent and changed as you like. A housekeeper can work only the Unit Board and their tasks, from a phone.
In the price box on this page, which reads the live catalog. A capability Stays opens into another app, such as Sync, Threads, Dial or Sign, is priced in that app.
Yes. Future reservations import against the client and the unit, so a switchover does not mean re-keying the season. A listing imported from another system lands as a unit with its photos, amenities, words, layout, rules and times filled.
