Know that the people you deal with are who they say.
Send a link, and they show their ID and their face on their own phone. Your rules decide what passes, and every app you use knows the answer.
Verify Your Identity
Front Desk Check-InWelcome to Alfama Works. Verify once and your desk pass is ready.
A photo of your IDPassport · Driver's license · National IDA selfieSo we can match it to your documentAbout 2 minutesYou can do it all on this phoneStartBefore You Verify
To confirm your identity for the business that sent this link.Verification is done by Didit. If you agree, they receive:
- Photos of your ID document (front, and back where it has one), and the details printed on it
- A live face scan and selfie, to check you are the person on the document (biometric data)
- Your device and connection details, used to detect fraud
Verification Paused
Your progress is kept. Continue when you are ready; this page still updates on its own when you are done.
Continue VerificationCamera Not Starting? Continue in a New TabVerified
You're all set. You can close this window.
Verify Your Identity
New Client OnboardingA photo of your IDPassport · Driver's license · National IDA selfieSo we can match it to your documentA compliance checkRequired for this type of accountAbout 2 minutesYou can do it all on this phoneStartUnder Review
Thanks, everything is submitted. Someone will check it shortly and you will hear back.
Verify Your Identity
Front Desk Check-InWelcome to Alfama Works. Verify once and your desk pass is ready.
A photo of your IDPassport · Driver's license · National IDA selfieSo we can match it to your documentAbout 2 minutesYou can do it all on this phoneStartBefore You Verify
To confirm your identity for the business that sent this link.Verification is done by Didit. If you agree, they receive:
- Photos of your ID document (front, and back where it has one), and the details printed on it
- A live face scan and selfie, to check you are the person on the document (biometric data)
- Your device and connection details, used to detect fraud
Verification Paused
Your progress is kept. Continue when you are ready; this page still updates on its own when you are done.
Continue VerificationCamera Not Starting? Continue in a New TabVerified
You're all set. You can close this window.
Verify Your Identity
New Client OnboardingA photo of your IDPassport · Driver's license · National IDA selfieSo we can match it to your documentA compliance checkRequired for this type of accountAbout 2 minutesYou can do it all on this phoneStartUnder Review
Thanks, everything is submitted. Someone will check it shortly and you will hear back.
Verify Your Identity
Front Desk Check-InWelcome to Alfama Works. Verify once and your desk pass is ready.
A photo of your IDPassport · Driver's license · National IDA selfieSo we can match it to your documentAbout 2 minutesYou can do it all on this phoneStartBefore You Verify
To confirm your identity for the business that sent this link.Verification is done by Didit. If you agree, they receive:
- Photos of your ID document (front, and back where it has one), and the details printed on it
- A live face scan and selfie, to check you are the person on the document (biometric data)
- Your device and connection details, used to detect fraud
Verification Paused
Your progress is kept. Continue when you are ready; this page still updates on its own when you are done.
Continue VerificationCamera Not Starting? Continue in a New TabVerified
You're all set. You can close this window.
Verify Your Identity
New Client OnboardingA photo of your IDPassport · Driver's license · National IDA selfieSo we can match it to your documentA compliance checkRequired for this type of accountAbout 2 minutesYou can do it all on this phoneStartUnder Review
Thanks, everything is submitted. Someone will check it shortly and you will hear back.
Verify Your Identity
Front Desk Check-InWelcome to Alfama Works. Verify once and your desk pass is ready.
A photo of your IDPassport · Driver's license · National IDA selfieSo we can match it to your documentAbout 2 minutesYou can do it all on this phoneStartBefore You Verify
To confirm your identity for the business that sent this link.Verification is done by Didit. If you agree, they receive:
- Photos of your ID document (front, and back where it has one), and the details printed on it
- A live face scan and selfie, to check you are the person on the document (biometric data)
- Your device and connection details, used to detect fraud
Verification Paused
Your progress is kept. Continue when you are ready; this page still updates on its own when you are done.
Continue VerificationCamera Not Starting? Continue in a New TabVerified
You're all set. You can close this window.
Verify Your Identity
New Client OnboardingA photo of your IDPassport · Driver's license · National IDA selfieSo we can match it to your documentA compliance checkRequired for this type of accountAbout 2 minutesYou can do it all on this phoneStartUnder Review
Thanks, everything is submitted. Someone will check it shortly and you will hear back.
Luka Barišić
Gates Cleared
Rosa Elena Peña
Gates Cleared
Matthias Keller
AML Screening
Olivia Tran
Gates Cleared
- Tier
- Identity Check
- Document
- Identity Card
- Country
- BRA
- Verified
- 10/11/2026
- Expires
- 10/11/2027
Priya Natarajan
Drivers & Operators
Pass Issued
- Guest
- Inês Carvalho
- Wallet
- Apple Wallet
- Door
- Any door the guest’s access reaches
- Issued
- 10/11/2026
- Valid until
- 10/12/2026
- Status
- Verified
Luka Barišić
Gates Cleared
Rosa Elena Peña
Gates Cleared
Matthias Keller
AML Screening
Olivia Tran
Gates Cleared
- Tier
- Identity Check
- Document
- Identity Card
- Country
- BRA
- Verified
- 10/11/2026
- Expires
- 10/11/2027
Priya Natarajan
Drivers & Operators
Pass Issued
- Guest
- Inês Carvalho
- Wallet
- Apple Wallet
- Door
- Any door the guest’s access reaches
- Issued
- 10/11/2026
- Valid until
- 10/12/2026
- Status
- Verified
Luka Barišić
Gates Cleared
Rosa Elena Peña
Gates Cleared
Matthias Keller
AML Screening
Olivia Tran
Gates Cleared
- Tier
- Identity Check
- Document
- Identity Card
- Country
- BRA
- Verified
- 10/11/2026
- Expires
- 10/11/2027
Priya Natarajan
Drivers & Operators
Pass Issued
- Guest
- Inês Carvalho
- Wallet
- Apple Wallet
- Door
- Any door the guest’s access reaches
- Issued
- 10/11/2026
- Valid until
- 10/12/2026
- Status
- Verified
Luka Barišić
Gates Cleared
Rosa Elena Peña
Gates Cleared
Matthias Keller
AML Screening
Olivia Tran
Gates Cleared
- Tier
- Identity Check
- Document
- Identity Card
- Country
- BRA
- Verified
- 10/11/2026
- Expires
- 10/11/2027
Priya Natarajan
Drivers & Operators
Pass Issued
- Guest
- Inês Carvalho
- Wallet
- Apple Wallet
- Door
- Any door the guest’s access reaches
- Issued
- 10/11/2026
- Valid until
- 10/12/2026
- Status
- Verified
Verify Your Identity
Front Desk Check-InWelcome to Alfama Works. Verify once and your desk pass is ready.
A photo of your IDPassport · Driver's license · National IDA selfieSo we can match it to your documentAbout 2 minutesYou can do it all on this phoneStartBefore You Verify
To confirm your identity for the business that sent this link.Verification is done by Didit. If you agree, they receive:
- Photos of your ID document (front, and back where it has one), and the details printed on it
- A live face scan and selfie, to check you are the person on the document (biometric data)
- Your device and connection details, used to detect fraud
Verification Paused
Your progress is kept. Continue when you are ready; this page still updates on its own when you are done.
Continue VerificationCamera Not Starting? Continue in a New TabVerified
You're all set. You can close this window.
Verify Your Identity
New Client OnboardingA photo of your IDPassport · Driver's license · National IDA selfieSo we can match it to your documentA compliance checkRequired for this type of accountAbout 2 minutesYou can do it all on this phoneStartUnder Review
Thanks, everything is submitted. Someone will check it shortly and you will hear back.
Luka Barišić
Gates Cleared
Rosa Elena Peña
Gates Cleared
Matthias Keller
AML Screening
Olivia Tran
Gates Cleared
- Tier
- Identity Check
- Document
- Identity Card
- Country
- BRA
- Verified
- 10/11/2026
- Expires
- 10/11/2027
Priya Natarajan
Drivers & Operators
Pass Issued
- Guest
- Inês Carvalho
- Wallet
- Apple Wallet
- Door
- Any door the guest’s access reaches
- Issued
- 10/11/2026
- Valid until
- 10/12/2026
- Status
- Verified
Every check, from the ask to the answer
Guests, members, tenants, clients and signers, checked on their own phone and known in every app.
Requests
A link for one person, or for anyone.
Review
What needs a person, on a clock.
Screening
Each hit ruled on.
People
Where each person stands.
Gates
Check-ins, doors and signatures.
Records
Kept, shown with care, erased.
Reports
Volume, approvals and time.
On a Phone
Decide away from the desk.
Ask a person to verify, on their own phone
A request is a personal link for one contact, emailed under your business’s name and used once. They agree to what is shared, then photograph a document and show their face. You see each request sent, opened, started and verified; an unanswered one is reminded once.
Requests
Personal requests, one person each, and where each got to
| Person | State | Reminder | Tier | Asked By | Sent | Expires | |
|---|---|---|---|---|---|---|---|
| Chloe Whitfield | chloe.whitfield@gmail.com | Verified | Identity Check | Automatic | 07/11/2026 | 21/11/2026 | |
| Kwame Asante | k.asante@outlook.com | Started | Identity Check | Sent by hand | 09/11/2026 | 23/11/2026 | |
| Aisling Doyle | aisling.doyle@icloud.com | Opened | Reminded | Identity Check | Bulk | 02/11/2026 | 16/11/2026 |
| Tomasz Zieliński | tomasz.z@wp.pl | Sent | Identity Check | Bulk | 02/11/2026 | 16/11/2026 | |
| Ruth Abernethy | ruth.abernethy@btinternet.com | Verified | Identity + Compliance | Sent by hand | 05/11/2026 | 19/11/2026 | |
| Zainab Hussain | zainab.h@gmail.com | Started | Identity Check | Automatic | 10/11/2026 | 24/11/2026 | |
| Oliver Grant | o.grant@protonmail.com | Expired | Reminded | Identity Check | Bulk | 25/10/2026 | 08/11/2026 |
| Megan Price | meganprice@yahoo.co.uk | Verified | Identity Check | Automatic | 31/10/2026 | 14/11/2026 |
On Their Own Phone
One page from the link, with your logo and message: what is needed, the documents you accept, and about two minutes.
Ngong Hills Safaris has asked you to verify your identity.
It takes a few minutes on your phone. The link explains what is checked and who checks it, and nothing starts until you agree.
Verify your identityThe link is for you alone and works until 24/11/2026. If it does not open, copy this address into your browser: identity.calistoco.com/verify/q7T2mX
Verify Your Identity
Karibu! Please verify before your Maasai Mara safari on 2 December.
A photo of your IDPassport · Driver's license · National IDA selfieSo we can match it to your documentAbout 2 minutesYou can do it all on this phoneStartYour documents are checked by our verification provider, Didit, only to confirm your identity. You are asked to agree before anything is sent.Pick Up Where They Left Off
If they step away, Continue Verification picks up where they stopped; if the camera will not start, they carry on in a new tab.
Verification Paused
Your progress is kept. Continue when you are ready; this page still updates on its own when you are done.
Continue VerificationCamera Not Starting? Continue in a New TabTwo Tiers
Identity Check: their ID, their face matched to it, and proof it is really them, live. Identity + Compliance adds screening. Your default, or chosen for each request, list and link.
Request Verification
Each person gets a personal link and verifies from their own phone in about two minutes. Nothing is checked until they agree.
The Documents You Accept
Any ID, or only passports, only national IDs or only driver’s licenses.
Settings
In Their Language
The page they open reads in their own browser’s language, and the email goes out in yours.
Verificar su identidad
Una foto de tu identificaciónIdentificación nacionalUn selfiePara poder coincidirlo con su documentoAproximadamente 2 minutosPuede hacerlo todo con este teléfonoInicioSus documentos son revisados por nuestro proveedor de verificación, Didit, únicamente para confirmar su identidad. Se le solicitará que acepte antes de enviar cualquier cosa.本人確認
身分証明書の写真パスポートセルフィードキュメントと一致させるためです約 2 分この電話ですべてが可能です開始当社の検証プロバイダー Didit があなたの書類を確認するのは、あなたの身元を確認するためだけです。何も送信される前に同意を求められます。Shared Links
One link for a front desk QR or a booking email: anyone can open it.
Requests
Links anyone can open: a front desk, a QR on the counter, a booking email
| Label | Tier | Verifications Started | State | Link | Created |
|---|---|---|---|---|---|
| Front Desk Check-In | Identity Check | 128 | Active | Copy Link | 08.08.2026 |
| Guest List, Saturday Sessions | Identity Check | 61 | Active | Copy Link | 01.10.2026 |
| Artist Riders and Crew | Identity Check | 17 | Active | Copy Link | 19.10.2026 |
| VIP Table Hosts | Identity + Compliance | 6 | Active | Copy Link | 29.10.2026 |
| Open Air, Treptower Park | Identity Check | 42 | Active | Copy Link | 05.11.2026 |
A List at Once
Pick people, choose a saved list or paste addresses or add a CSV; each person is asked once.
Request Verification
Asked Automatically, With Automations
A booking that needs ID, an age-restricted ticket or a new contact, each a rule you switch on.
Automations
| Automation | When | Then | Last 7 days | Last run | Status |
|---|---|---|---|---|---|
| Ask a guest to verify when their stay needs ID at check-inStay confirmed | Stay confirmed | Email the guest a verification request | 46 | 10/11 09:14 | Active |
| Remind a person who has not answered a verification requestWhile a verification request is unanswered | While a verification request is unanswered | Email the reminder | 12 | 10/11 07:00 | Active |
| Ask people to verify again before their verification runs outBefore a verification runs out | Before a verification runs out | Email a new verification request | 3 | 09/11 08:00 | Active |
| Tell the reviewers when a verification needs a decisionVerification needs a decision | Verification needs a decision | Tell the reviewers it needs a decision | 4 | 09/11 16:42 | Active |
| Tell the admins when someone finishes a verificationVerification finished | Verification finished | Tell the admins | 41 | 10/11 09:31 | Active |
| Ask every new contact to verifyContact added | Contact added | Email the contact a verification request | No runs | Never | Paused |
From Any Contact
Email a request from the person’s contact, wherever an app shows whether they are verified.
People
Your contact directory to search, scan KYC, and open a record.
| Name | Company | KYC |
|---|---|---|
| Joaquín Herrera Valdez | Inversiones Herrera SRL | KYC Pending |
| Carolina Almonte | Almonte & Asociados | KYC Verified |
| Francisco Javier Tavárez | Constructora del Este | KYC Verified |
| Lucía Brito Santana | Brito Inmobiliaria | KYC Pending |
| Manuel Reyes Sosa | Particular | KYC Verified |
| Ana Cristina Mejía | Mejía Holdings | KYC Verified |
Send Again or Revoke
Copy, resend or withdraw any request; a withdrawn link stops at once and stays on record.
Requests
Personal requests, one person each, and where each got to
| Person | State | Reminder | Asked By | Expires | |
|---|---|---|---|---|---|
| Valeria Ortiz Navavaleria.ortiz@gmail.com | Opened | Reminded | Automatic | 15/11/2026 | |
| Diego Salinasdsalinas@hotmail.com | Sent | Sent by hand | 22/11/2026 | ||
| Ximena Roblesximena.robles@outlook.com | Verified | Automatic | 20/11/2026 | ||
| Emilio Cárdenasemilio.c@icloud.com | Revoked | Sent by hand | 18/11/2026 | ||
| Renata Aguilarrenata.aguilar@gmail.com | Started | Sent by hand | 23/11/2026 | ||
| Bruno Treviñob.trevino@yahoo.com.mx | Verified | Bulk | 13/11/2026 |
Ngong Hills Safaris has asked you to verify your identity.
It takes a few minutes on your phone. The link explains what is checked and who checks it, and nothing starts until you agree.
Verify your identityThe link is for you alone and works until 24/11/2026. If it does not open, copy this address into your browser: identity.calistoco.com/verify/q7T2mX
Verify Your Identity
Karibu! Please verify before your Maasai Mara safari on 2 December.
A photo of your IDPassport · Driver's license · National IDA selfieSo we can match it to your documentAbout 2 minutesYou can do it all on this phoneStartYour documents are checked by our verification provider, Didit, only to confirm your identity. You are asked to agree before anything is sent.Decide the checks that need a person, before the deadline
Your rule decides what a passed check means: verified at once, confirmed by your team, or confirmed when the face match is under your line. Anything flagged waits in Needs Review, deadline first, beside the record you decide it on.
Charlotte Vauclair
Rule on every AML hit before approving.AML Screening
Waiting on This Verification
Record
- Document
- Identity Card
- Country
- CHE
- Liveness
- Passed
- Face Match
- 91%
- Source
- Shared link
When a Check Passes
Verified at once, confirmed by your team every time, or confirmed only when their face is a weaker match than the score you set.
Settings
Rule on every screening hit, one by one
A compliance check screens the person against sanctions, politically exposed persons and adverse media. Each hit is ruled a match, a false positive or inconclusive. A check is never approved while a hit at your review line waits for a ruling, and never with a confirmed sanction.
Faisal Al Zarooni
Rule on every AML hit before approving.AML Screening
Your Lines
Settings
When a screening becomes a case, and when it is high risk.
High Risk First
Sorted to the top of AML Screening and said so; a person still decides.
Each Hit in Full
Declan Murray
AML Screening
- Names on the List
- Declan Patrick Murray; Dec Murray
- Date of Birth
- 1971
- Countries
- IRL, GBR
- Position or Topics
- Fraud, property
- Lists
- Adverse media
- Listed
- 2016 → 2019
The names on the list, the lists, when it was listed, how close the match is and how risky, and its source.
A Ruling With Its Reason
Ramón Antonio Ureña
AML Screening
Not them, inconclusive or a confirmed match; a match or an inconclusive ruling takes its note.
Monitoring Follows
Pieter de Vries
Event Timeline
AllDecisionsScreeningNotesDocument AccessYour decision is sent back, so ongoing screening follows the person.
See where each person stands, and when it runs out
People lists everyone you have checked: Verified, Pending, Expired or Unverified, their latest check and when it runs out. An approval lasts the days you set; before it ends, the person can be asked again.
People
Everyone with a verification, and where they stand
| Person | Level | Tier | Last Verified | Expires | Checks | |
|---|---|---|---|---|---|---|
| Olivia Tran | olivia.tran@icloud.com | Verified | Identity Check | 29/10/2026 | 29/10/2027 | 1 |
| Jack Thompson | jack.t@bigpond.com | Expired | Identity Check | 26/10/2025 | 26/10/2026 | 2 |
| Mei Ling Chua | meiling.chua@gmail.com | Verified | Identity + Compliance | 30/09/2026 | 30/09/2027 | 1 |
| Lachlan Reid | lachlan.reid@outlook.com | Pending | Identity Check | 09/11/2026 | 09/11/2027 | 1 |
| Aroha Ngata | aroha.ngata@xtra.co.nz | Verified | Identity Check | 05/12/2025 | 05/12/2026 | 3 |
| Daniel Kowalski | dkowalski@gmail.com | Unverified | Identity Check | 07/11/2026 | 07/11/2027 | 1 |
| Sienna Moretti | sienna.moretti@icloud.com | Verified | Identity Check | 12/08/2026 | 12/08/2027 | 2 |
Needs Attention
An open case, a lapsed approval, or one ending within 30 days.
People
Everyone with a verification, and where they stand
| Person | Level | Tier | Last Verified | Expires | Checks | |
|---|---|---|---|---|---|---|
| Rafael Monteiro | rafa.monteiro@uol.com.br | Verified | Identity Check | 01/12/2025 | 01/12/2026 | 2 |
| Beatriz Nogueira | bia.nogueira@gmail.com | Expired | Identity Check | 03/11/2025 | 03/11/2026 | 1 |
| Thiago Azevedo | thiago.azevedo@hotmail.com | Pending | Identity Check | 08/11/2026 | 08/11/2027 | 2 |
| Camila Duarte | camila.duarte@outlook.com | Verified | Identity Check | 23/11/2025 | 23/11/2026 | 1 |
| Lucas Fonseca | lucasfonseca@yahoo.com.br | Expired | Identity Check | 16/10/2025 | 16/10/2026 | 1 |
| Juliana Prado | ju.prado@gmail.com | Verified | Identity Check | 08/12/2025 | 08/12/2026 | 3 |
Every Check They Had
One person opens their own checks in Verifications.
How Long an Approval Lasts
30 days to a year, or never, dated from the decision; a change never moves a date already set.
Settings
Asked Again Before It Ends
Have them asked again the days you choose before an approval runs out, at the same tier.
Settings
Found From Calisto Search
Search finds a person by name or email, with where their check stands.
Hold a check-in, door or signature until they are verified
The answer lands on the contact every Calisto app reads. Each app that needs it holds its own step and reads the person’s level as it opens, so an approval opens every gate at once. A check’s record shows what is being held for that person.
Grace Wambui
Gates Cleared
Record
- Document
- Identity Card
- Country
- KEN
- Liveness
- Passed
- Face Match
- 94%
- Source
- Personal request
- Reviewed
- Wanjiku Mwangi
Event Timeline
AllDecisionsScreeningNotesDocument AccessGuest by Guest, With Stays
The lead guest, every adult or every guest, as your policy says.
Villa Karang, 7 nights
1 of 4 registered
Record every decision, and erase ID data on time
Each check keeps its timeline, from the start to the decision, and the Audit Trail lists every event. Document images stay hidden until someone reveals them, and each reveal is recorded. A guest’s ID data is erased on request, or with their stay’s retention.
Inês Carvalho
- Name on Document
- INÊS CARVALHO
- Date of Birth
- 1992-11-04
- Document Number
- 15284477 4ZX0
Event Timeline
AllDecisionsScreeningNotesDocument AccessConsent First
What Didit, the verification provider, receives, and why, is agreed before the camera opens.
Before You Verify
To confirm your identity for the business that sent this link.Verification is done by Didit. If you agree, they receive:
- Photos of your ID document (front, and back where it has one), and the details printed on it
- A live face scan and selfie, to check you are the person on the document (biometric data)
- Your device and connection details, used to detect fraud
Count the checks, the approvals and the time to decide
Reports counts checks started, verified and rejected over the period you pick, the approval rate, who decided (the provider or your team) and the minutes to a decision. Volume is shown by tier and by the document’s country, with a daily trend.
Reports
Volume, approval rate, where people verify from, and what was billed
Verifications Started, per Day
Approval Rate and Time to Decide
How many you approved of those decided, how many passed on their own against those your team approved, and how long a decision takes.
Reports
Volume, approval rate, where people verify from, and what was billed
Verifications Started, per Day
By Tier and by Country
Checks started and verified, and how many were approved, for each tier and each country of ID.
Reports
Volume, approval rate, where people verify from, and what was billed
| Tier | Started | Verified | Approval Rate |
|---|---|---|---|
| Identity Check | 38 | 35 | 95% |
| Identity + Compliance | 8 | 7 | 88% |
| Country | Started | Verified | Approval Rate |
|---|---|---|---|
| COL | 14 | 13 | 93% |
| USA | 9 | 9 | 100% |
| ESP | 6 | 6 | 100% |
| DEU | 5 | 4 | 80% |
| FRA | 4 | 4 | 100% |
| MEX | 4 | 3 | 75% |
| CAN | 2 | 2 | 100% |
What You Were Billed
Per currency, for the people your billing setting allows.
Reports
Volume, approval rate, where people verify from, and what was billed
| Currency | Verifications Billed | Amount |
|---|---|---|
| EUR | 71 | 71,00 € |
| Tier | Started | Verified | Approval Rate |
|---|---|---|---|
| Identity Check | 82 | 71 | 95% |
| Country | Started | Verified | Approval Rate |
|---|---|---|---|
| DEU | 41 | 37 | 95% |
| POL | 11 | 10 | 91% |
| GBR | 9 | 8 | 89% |
| FRA | 8 | 6 | 75% |
| NLD | 7 | 6 | 86% |
| ESP | 6 | 4 | 67% |
Export CSV
Reports, Verifications and the Audit Trail each download what is on screen.
Reports
Volume, approval rate, where people verify from, and what was billed
Verifications Started, per Day
Clear a case from your phone, Approve under your thumb
Needs Review, Verifications, People and Requests are the tabs. A case opens full screen with Approve at the bottom. With Keep the Counts on This Device on, only the counts open with no signal, never a person, and a decision needs a connection.
Emma Clarke
Record
- Document
- Passport
- Country
- GBR
- Liveness
- Passed
- Face Match
- 78%
- Source
- Shared link
Where Identity touches everything else.
1 of these 7 connections is in your plan today; the others are their own apps.
Stays
Check-in waits for the guests the property’s verification policy names, each verified on their own phone or from the desk’s Request ID Check.
Bookings
The reception board’s check-in reads the guest’s level, and an approval opens it. Each driver on a hire carries their verification and their licence.
Tickets
At the door of an age-restricted event, a ticket holder is admitted once they are verified, or once your staff check their ID when the ticket has no contact on it.
Access
A wallet pass is issued only to a verified holder when your verification policy asks for ID.
Sign
A document that requires verification is signed only by a signer who is verified.
Deals
Every contact carries their level, and a new contact can be asked to verify by a rule you switch on.
Registry
A new member is registered once they meet the level the business requires.
No setup cost. Pay when you start using.
Know who you are dealing with.
Calisto Identity
Checks a person is who they say: a document, a face and a liveness check, with screening on the compliance tier.
Recommended for you
Works well together.
Calisto Stays
Included With Your Plans
Your Core app shows everything your Commerce and Ops plans turn on.
Learn more →Calisto Bookings
Calisto Tickets
Calisto Commerce
Ticketed events with seat assignment, QR check-in, wallet passes, waivers, livestream access, and pricing seasons.
Learn more →Calisto Access
Calisto Ops
Doors and zones on the locks you connect, keys, codes and grants, visitors checked in at reception, live alarms and occupancy, alerts with a roll call, and a record of every door event.
Learn more →Calisto Sign
Calisto Commerce
Envelopes of one or many documents, sent to each signer in order, checked, chased until everyone signs, and sealed with a certificate anyone can verify.
Learn more →Calisto Deals
Calisto Commerce
The CRM: leads routed and claimed, a pipeline on your own stages, quotes as versions and the contracts they become, people and companies, the day’s follow-ups, the handoff after the sale, commissions and the forecast.
Learn more →Calisto Registry
Calisto Commerce
Your Core app shows everything your Commerce and Ops plans turn on.
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The industries that run Identity, and what each of them runs it for.
Hotels & ResortsIdentity checks
Verify a customer or a signer before the booking, the signature or the money.
Hotels & Resorts on Calisto →Serviced ApartmentsIdentity checks
Verify a customer or a signer before the booking, the signature or the money.
Serviced Apartments on Calisto →Short-Term RentalsIdentity checks
Verify a customer or a signer before the booking, the signature or the money.
Short-Term Rentals on Calisto →RestaurantsIdentity checks
Verify a customer or a signer before the booking, the signature or the money.
Restaurants on Calisto →Fine DiningIdentity checks
Verify a customer or a signer before the booking, the signature or the money.
Fine Dining on Calisto →CateringIdentity checks
Verify a customer or a signer before the booking, the signature or the money.
Catering on Calisto →Bar & LoungeIdentity checks
Verify a customer or a signer before the booking, the signature or the money.
Bar & Lounge on Calisto →Real Estate AgentsIdentity checks
Verify a customer or a signer before the booking, the signature or the money.
Real Estate Agents on Calisto →Real Estate BrokersIdentity checks
Verify a customer or a signer before the booking, the signature or the money.
Real Estate Brokers on Calisto →Property DevelopmentIdentity checks
Verify a customer or a signer before the booking, the signature or the money.
Property Development on Calisto →Coaching & TrainingIdentity checks
Verify a customer or a signer before the booking, the signature or the money.
Coaching & Training on Calisto →Gym ManagementIdentity checks
Verify a customer or a signer before the booking, the signature or the money.
Gym Management on Calisto →Spa & WellnessIdentity checks
Verify a customer or a signer before the booking, the signature or the money.
Spa & Wellness on Calisto →Medical AestheticsIdentity checks
Verify a customer or a signer before the booking, the signature or the money.
Medical Aesthetics on Calisto →Salons & BarbersIdentity checks
Verify a customer or a signer before the booking, the signature or the money.
Salons & Barbers on Calisto →Live Music & FestivalsIdentity checks
Verify a customer or a signer before the booking, the signature or the money.
Live Music & Festivals on Calisto →Marathons & EnduranceIdentity checks
Verify a customer or a signer before the booking, the signature or the money.
Marathons & Endurance on Calisto →Artists & TalentIdentity checks
Verify a customer or a signer before the booking, the signature or the money.
Artists & Talent on Calisto →Sports Agents & AthletesIdentity checks
Verify a customer or a signer before the booking, the signature or the money.
Sports Agents & Athletes on Calisto →Venue ManagementIdentity checks
Verify a customer or a signer before the booking, the signature or the money.
Venue Management on Calisto →Stadiums & ArenasIdentity checks
Verify a customer or a signer before the booking, the signature or the money.
Stadiums & Arenas on Calisto →Event & Production RentalsIdentity checks
Verify a customer or a signer before the booking, the signature or the money.
Event & Production Rentals on Calisto →Public GolfIdentity checks
Verify a customer or a signer before the booking, the signature or the money.
Public Golf on Calisto →Golf ClubsIdentity checks
Verify a customer or a signer before the booking, the signature or the money.
Golf Clubs on Calisto →Recreation & Vehicle RentalIdentity checks
Verify a customer or a signer before the booking, the signature or the money.
Recreation & Vehicle Rental on Calisto →Tours & ExperiencesIdentity checks
Verify a customer or a signer before the booking, the signature or the money.
Tours & Experiences on Calisto →Attractions & ParksIdentity checks
Verify a customer or a signer before the booking, the signature or the money.
Attractions & Parks on Calisto →Home & Field ServicesIdentity checks
Verify a customer or a signer before the booking, the signature or the money.
Home & Field Services on Calisto →Property & Home InspectionIdentity checks
Verify a customer or a signer before the booking, the signature or the money.
Property & Home Inspection on Calisto →Content CreatorsIdentity checks
Verify a customer or a signer before the booking, the signature or the money.
Content Creators on Calisto →Videography & PhotographersIdentity checks
Verify a customer or a signer before the booking, the signature or the money.
Videography & Photographers on Calisto →Graphic Designers & ArtistsIdentity checks
Verify a customer or a signer before the booking, the signature or the money.
Graphic Designers & Artists on Calisto →Online RetailersIdentity checks
Verify a customer or a signer before the booking, the signature or the money.
Online Retailers on Calisto →In-Person RetailersIdentity checks
Verify a customer or a signer before the booking, the signature or the money.
In-Person Retailers on Calisto →Everything included in Calisto Identity.
- Two tiers: Identity Check (a document, a face match and a liveness check) and Identity + Compliance (the same, with screening).
- The tier is the business’s default, or chosen per request, per shared link and per list.
- The document read on the person’s own phone: its type, country, number and expiry, and the name and date of birth on it.
- A face match against the document’s photo, with its score, and a liveness check, with its result and score.
- The documents the business accepts: any of passport, driving licence or national ID, or only one of them.
- Each check carries where it started: a request, a shared link, a list, an app’s own button, a rule, or the business’s own device.
- Request Verification, the one door: pick people by name, choose a saved list, or paste addresses or a spreadsheet; someone who is not a contact yet becomes one.
- A request is a personal link for one contact, single-use, valid for the days the business sets (14 unless changed).
- The request email is sent under the business’s name, in the business’s language, with the link’s last day written its way.
- Requests shows each one sent, opened, started, verified or expired, who asked (by hand, a list or a rule), and whether it was reminded.
- An unanswered request is reminded once, halfway through its window.
- Copy Link, Send Again (which replaces the earlier link) and Revoke on every request; a revoked link stops at once and stays on record.
- Shared Links: a link anyone can open, for a front desk QR, a counter or a booking email, labelled and renamed in place, with how many checks it started.
- A person is asked once, however many doors press at the same moment; a double tap makes one link and one email.
- A contact’s verification panel emails them a request in place, wherever an app shows it.
- Asked automatically, each a rule switched on in Settings or Automations: a booking that needs ID at check-in (with Bookings and Stays), a ticket to an age-restricted event (with Tickets), every new contact (with Deals), and re-verification a set number of days before an approval ends (with Automations).
- One page from the link: what is needed and which documents are accepted, with the business’s logo and message.
- A personal request skips the details step: it already names its person, whatever they type.
- Consent before anything is sent: that Didit, the verification provider, receives the images and the face scan, what and why, recorded with the check.
- The capture fills the screen; Back pauses it, and Continue Verification picks up the same session.
- Camera Not Starting? Continue in a New Tab, and the page keeps listening for the result.
- The result is said on the page: Verified, Under Review or Unable to Verify.
- The page reads in the person’s own browser language, and is never indexed.
- What a passed check means is the business’s rule: the person is verified at once, someone confirms every passed check, or someone confirms when the face match is under the business’s line (70 to 100).
- Needs Review: the checks a person still has to decide, deadline first; the home screen.
- Cases: every case on record, decided ones included, with the AML Screening and Audit Trail lenses.
- Verifications: every check, filtered by status, tier and person.
- A case’s response window is the business’s own number of days, stamped when the case opens; Past Due and Due Within a Day say where each stands.
- A check opens beside its list, its address in the link, so Back and a reload land on the same record.
- The record: the person, the status and Approve, Flag for Review and Reject; Ask for Documents Again, Email, Call and Open Contact under its menu.
- Two people deciding one check never both win: the second sees it already decided.
- Approve Selected and Flag for Review on a selection; a row decided since the list loaded, or held by a screening hit, is skipped and said so. Reject is never bulk.
- Who decides a review is the business’s setting, on the one Approvals engine; by default the admins.
- Notes on a check are timeline events: they add up and are never edited away.
- Nothing is approved or declined on a timer; a person decides.
- Identity + Compliance screens against sanctions, politically exposed persons, adverse media and warning lists.
- Each hit is a record: the listed name, the lists, the match and risk scores and the evidence.
- Each hit is ruled a confirmed match, a false positive or inconclusive, with a note, by a named person.
- The check’s screening status follows from the rulings and the business’s own review and high-risk lines.
- An approval waits while a hit at the review line is unruled, and a confirmed sanctions match is never approved.
- A high-risk case sorts first and says so; a person still decides.
- A person’s decision is sent back to the provider, so ongoing monitoring follows the person.
- People: one row per person, Verified, Pending, Expired or Unverified, with their latest check, tier, last verification, expiry and number of checks.
- Needs Attention: an open case, a lapsed approval, or one ending within 30 days.
- An approval lasts the business’s number of days from its decision, or never ends; a change to the setting never moves a date already set.
- An approval that runs out is marked Expired within the hour.
- A person opens their own checks in Verifications.
- Calisto’s search finds people by name or email, each with where their check stands.
- The answer lands on the contact every Calisto app reads; no export, no integration.
- Each app holds its own step and reads the person’s level when it opens: an approval opens every gate at once.
- A check’s record shows what is being held for that person, and after an approval what it released.
- A stay’s check-in, per the guest verification policy: the lead guest, every adult or every guest, verified by Identity, scanned or seen at the desk, per property and per booking channel (with Stays, Bookings and Access).
- Each guest of a booking verifies on their own phone, from a lobby kiosk’s QR or from the desk’s Request ID Check; a companion’s check never changes the lead guest’s.
- A document that requires a verified signer (with Sign).
- The door of an age-restricted event, or your staff’s own ID check when a ticket has no contact (with Tickets).
- A credential issued only to a verified holder (with Access).
- A member’s registration (with Registry); a hire’s drivers (with Rentals).
- The checkmark beside a contact in Deals, Desk, Inbox and Workforce.
- Each check’s timeline: started, submitted, the result, every ruling, note and decision, with who and when.
- The Audit Trail lists every event across the business, filtered by kind and exported as shown.
- Document images stay hidden until revealed, and each reveal is recorded.
- Erase ID Data, for the people the business allows to see guests’ ID: a guest’s document data and the provider’s decision are cleared, and a kept copy of the document is deleted.
- With a stay’s retention, its guests’ checks are cleared when the retention ends.
- An erased check is deleted at the provider too: the images, the selfie, the extracted data and any face template.
- Identity sends nothing by itself: every reminder, request and notice is a rule the business sees and controls in Automations (with Automations).
- Checks started, verified and rejected, the approval rate (approved over decided) and the cases, over the last 7, 30 or 90 days, this month or the year to date.
- Passed by the provider against approved by the team, pending, the minutes to a decision and approvals ending within 30 days.
- An alert when a case is past its window or a high-risk screening waits.
- The daily trend, and volume by tier and by the document’s country.
- What the business was billed for checks, per currency, never added together; for anyone the billing setting does not allow, Not Shared With You.
- Every figure is counted over the business’s whole history, never a sample of rows.
- Export CSV from Reports, Verifications and the Audit Trail, carrying the filters on screen.
- Needs Review, Verifications, People and Requests on the tab bar; Reports, Automations and Settings in the drawer.
- A record opens full screen with Approve at the bottom; Flag for Review and Reject in its menu.
- One Filter sheet and Select on every list; a long press selects a row.
- People, Requests and Shared Links as cards; a swipe copies a link.
- Shortcuts to Needs Review, Pending Verifications, Request Verification and Requests Sent.
- Notices grouped per check; a deadline’s notice is replaced, never stacked, and a running-out notice carries Ask Again.
- A guest list shared to Identity, a spreadsheet, contact cards or addresses, lands in Request Verification with the people read.
- The Review Queue widget on Windows: what waits, what is past due and what waits on a result, counted, never named.
- With Keep the Counts on This Device on, only the counts open with no signal, never a person; decisions and requests need a connection, and say so.
- Keyboard shortcuts on a desk: search, select all, Request Verification, export and the views.
- Identity installs with Calisto, with its own tabs, shortcuts and widget.
- General: the logo and message on every verification link.
- Verification: the default tier, the documents accepted, how long a request lasts and an approval lasts, what a passed check means, and the requests sent automatically.
- AML Screening: the review line, the high-risk line, the response window and who decides a review.
- Notifications: which of Identity’s notices reach each person, and where.
- This Device: Keep the Counts on This Device.
- A setting your business locks in Purview is locked here too.
- Billed per approved check, once, whichever path approves it; starting a check, a declined check and an expired check are free.
- In the business’s own currency, never assumed.
- A check written by Try Sample Data is never billed, whoever approves it.
Questions about Calisto Identity
Open the link on their own phone, agree to what is shared, photograph their document and show their face. There is no app to install and no account to make, and the email carries your business’s name.
No. Your rule decides what a passed check means: the person is verified at once, someone on your team confirms every passed check, or someone confirms only when the face match is under the line you set. A check that is flagged waits for a person, unless the provider decides it first.
On the contact record every Calisto app reads. Stays, Bookings, Tickets, Sign, Access and Registry each hold their own step and read the person’s level when it opens, so one approval opens all of them.
The same document, face and liveness check, plus screening against sanctions, politically exposed persons, adverse media and warning lists. Each hit is ruled on by a person, and a confirmed sanctions match is never approved.
The check is run by Didit, the verification provider, which receives the images and the face scan only to verify the person, after they agree. The images stay hidden until someone reveals them, and each reveal is recorded. A guest’s ID data is erased on request or with their stay’s retention, and an erased check is deleted at the verification provider too.
Per approved check, at the price of its tier, once. Starting a check, a declined check and one that expires are free. The price box on this page reads the live catalog.
