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Calisto Desk

SWITCH FROM SQUARESPACE

Squarespace to Calisto Desk

Desk runs tickets, requests, claims, service levels, a knowledge base and a help center for each business, with Calisto Threads for the team’s conversations and Calisto Dial for its calls, each sold on its own.

  • Online-butiker

Feature by feature

Calisto Desk bredvid Squarespace Commerce

  • 6 I båda
Calisto Desk bredvid Squarespace Commerce, funktion för funktion
6 funktionerCalisto DeskSquarespace Commerce
Intake
Contact FormsCalisto: the help center’s Submit a Request is one of the business’s Forms forms, and its Create a Ticket action writes the ticket.Kontrollerat 7 nov. 2026KällaJaJa
Form Submissions Kept for Follow-UpCalisto: each submission becomes a ticket on the queue, on its response targets, with the person who sent it as the requester.Kontrollerat 7 nov. 2026KällaJaJa
Tickets
Contacts With Notes and TagsCalisto: internal notes and tags on each ticket, and the requester opens in Contacts.Kontrollerat 7 nov. 2026KällaJaJa
Customer Profile With Order HistoryCalisto: the customer’s purchases, bookings, balances and related tickets beside the ticket.Kontrollerat 7 nov. 2026KällaJaJa
Knowledge
FAQ PagesCalisto: a knowledge base by category and a help center for each business, searchable, in its brand and on its own domain.Kontrollerat 7 nov. 2026KällaJaJa
Mobile
Alerts in the Mobile AppCalisto: Desk’s pushes carry Assign to Me, Reply, Approve, Decline and Call, and its widgets show the queue and what is breaching.Kontrollerat 7 nov. 2026KällaJaJa

Vad som rör sig

Flyttar dina data från Squarespace Commerce

Dina data läses i din egen webbläsare och skickas till ditt Calisto-konto. Calisto ser aldrig ditt inloggningsnamn för det gamla systemet.

Från en exportfil

Exportera dina data från Squarespace Commerce och släpp in filen. Den läses in i din webbläsare och kartläggs mot Calisto.

Alla kalkylblad du exporterar från Squarespace Commerce kan mappas över i Calisto, kolumn för kolumn.

Squarespace Commerce-migrationsguidenFlytta min data

Moving from Squarespace

Questions about switching

Where do form submissions go?

A Forms form with the Create a Ticket action puts each submission on Desk’s queue as a ticket, on its response targets, so it is answered from one place.

Can customers find answers on their own?

Each business has a help center with its articles by category, searchable, on its own domain if you connect one, and Was This Helpful? under every article.

Can I answer from my phone?

Desk installs with Home, Tickets, Threads and Dial tabs, and a notification carries Assign to Me and Reply.

Lär dig mer

Allt Calisto gör här

Sidorna bakom denna jämförelse: sektorn, apparna och guiderna.