Every conversation, filed against the person who had it.
Email, phone, chat, video and every messaging channel your customers use. Each one writes to the contact record rather than to its own silo, so whoever picks up the next message can already see everything that came before.
Sju appar för hur du kommunicerar.
Var och en öppnas på skärmen du faktiskt skulle arbeta i. Följ varje kort genom att se hur det fungerar.
Email on your own domain, organized around people rather than messages.
Lär dig merYour own customer conversations, each thread beside that person's bookings and history.
Lär dig merYour own phone number, with the caller’s history on screen before you answer.
Lär dig merYour business lines, answered as a team: assigned, timed and escalated.
Lär dig merYour business numbers, answered as a team, with call flows, queues and an agent console.
Lär dig merEvery call and meeting, per person, in the browser and inside Equipo.
Lär dig merOne timeline for every conversation with a person, whatever channel it used.
Lär dig merVerification that writes its answer onto the contact record.
Lär dig merVarje app. En person.
Alla kanaler registrerar mot kontakten snarare än mot sig själva, så att hela historiken för en person visas på skärmen innan du svarar, oavsett hur de nådde dig.
Inkorg
Dina egna kundmeddelanden från alla kanaler, ett tråd per person.
Post
E-post på din egen domän, organiserad kring personer.
Röst
Din egen telefon, med anroparen på skärmen innan du svarar.
Calisto Threads
Dina företagslinjer, besvarade som ett team, med varje tråd bredvid kundens register.
Calisto Dial
Ditt företags siffror, besvarade som ett team, med anroparens anteckning i agentkonsolen.
Live
Varje samtal och möte, per person, kopplat till posten.
Anslut
Samtal, e-post, möten och meddelanden, sorterade efter vem de var med.
Identitet
Ett dokumentsscanning, ansiktsmatchning och livsbevisning, som ett enda resultat.
Se hur Calisto Interact fungerar i din företag.
Välj din sektor för att se arbetsflöden, terminologi och konfiguration.
Gästfrihet & Boende
Food & Beverage
Real Estate & Property
Health & Wellness
Evenemang & Underhållning
Leisure & Tourism
Professionella tjänster
Commerce & Retail
Questions about Calisto Interact
Per app. There is no bundle price for the whole thing, because most businesses want two or three of these rather than all eight. Each card on this page carries its own cost, and each app page carries its own buy button.
Yes. Mail runs on your own domain, and it organizes around the person rather than around the message, so a thread sits beside that contact’s bookings, orders and history.
The customer channels businesses actually get reached on (WhatsApp, SMS, Instagram, Facebook, website chat, OTA messaging, email, voice and reviews) all landing in one shared inbox rather than in nine separate apps.
Inbox is the shared work queue for customer messages: who is unanswered, who is assigned, what the SLA says. Connect is the timeline for one person, showing every conversation anyone in the business has had with them, filed by who it was with rather than by the channel it arrived on.
On the shared contact record every app files against: Deals carries the directory and the companies, Agenda keeps your own address book, and Connect shows the conversations. It is one record, so no channel keeps its own idea of who a customer is.
Team chat is Equipo, and it is free on every account as part of Calisto Work: channels, direct messages and shared files for your own team. Its calls and meetings run on Live, which is one seat per person here in Interact.
