SWITCH FROM OUTVIO
Outvio to Calisto Orderflow
Take in every order from every channel, move it stage by stage, catch what is late or stuck, pick, pack and ship from the right place, hand it to a carrier, a courier, a driver or the customer, and take returns back.
Feature by feature
Calisto Orderflow beside Outvio
- 26 In both
| 26 features | Calisto Orderflow | Outvio |
|---|---|---|
| Orders | ||
| Multichannel Order ImportCalisto: every order from every channel lands in one queue: website checkout (with Sites), marketplaces and delivery platforms (with Sync), kiosks, client portals, phone entry, imports from a previous tool and an API intake.Checked 30. okt. 2026Source | Yes | Yes |
| Routing | ||
| Automated Warehouse RoutingCalisto: each shipped line is ranked by location priority, oldest stock first, or nearest by road drive time, and offered to a location, which accepts, picks and packs; automatic routing offers the next location when one does not answer in time.Checked 30. okt. 2026Source | Yes | Yes |
| Warehouse | ||
| Digital Picking ListsCalisto: Orderflow's Warehouse floor carries pick lists, a packing station, ship orders and the warehouses list.Checked 30. okt. 2026Source | Yes | Yes |
| Order GroupingCalisto: orders in an order group are advanced together through batch fulfillment.Checked 30. okt. 2026Source | Yes | Yes |
| Production ListsCalisto: an item set to be made for each order gets a production order per order line, and the line moves on when it is made (with Inventory).Checked 30. okt. 2026Source | Yes | Yes |
| Packing Scan CheckCalisto: The packing station counts every scanned unit against the order and lets it move on only when every line is scanned in full.Checked 30. okt. 2026Source | Yes | Yes |
| Picker and Packer OutputCalisto: Each person's lines picked and packed, lines and orders per hour and the cost per order, in Orderflow's Performance and in Workforce beside their scores (with Workforce and Velocity).Checked 30. okt. 2026Source | Yes | Yes |
| Shipping | ||
| Multi-Carrier Shipping with Your Own ContractsCalisto: every parcel carrier and on-demand courier is connected on the business's own account, on the carrier's published API.Checked 30. okt. 2026Source | Yes | Yes |
| Pickup PointsCalisto: a pickup point or locker is set on the shipment by the carrier's own id.Checked 30. okt. 2026Source | Yes | Yes |
| Real-Time Rate ComparisonCalisto: each connected carrier returns its rates on the business's own account, and checkout quotes offer every matching shipping rule's rate beside the carriers'.Checked 30. okt. 2026Source | Yes | Yes |
| Ready Orders Shipped Together by RuleCalisto: A rule puts a customer's orders ready to ship to the same address in one package as each becomes ready, each order kept as its own record (with Automations).Checked 30. okt. 2026Source | Yes | Yes |
| Customs Declaration and Commercial InvoiceCalisto: Every international parcel is declared from the order on its label, screened first, and its commercial invoice downloads from the shipment.Checked 30. okt. 2026Source | Yes | Yes |
| Checkout | ||
| Delivery Options at CheckoutCalisto: checkout quotes come from the business's shipping rules plus its carriers, and each rule carries its checkout rate and a free-over threshold.Checked 30. okt. 2026Source | Yes | Yes |
| Tracking | ||
| Email, SMS and WhatsApp NotificationsCalisto: the customer is told when the order is placed, ready for pickup, out for delivery, delivered or cancelled, by email or text, each an Automations rule the business can change or turn off (with Automations); staff can also message the customer from the order on the business's Mail, SMS or WhatsApp line.Checked 30. okt. 2026Source | Yes | Yes |
| Tracking PageCalisto: each order has a tracking page by link that needs no sign-in, is not indexed, and shows the courier's arrival on a live map.Checked 30. okt. 2026Source | Yes | Yes |
| Tracking Page on Your Own WebsiteCalisto: An order bought on your website is tracked on that website, on your domain and in its design, between its own header and footer, in the shopper's language (with Sites).Checked 30. okt. 2026Source | Yes | Yes |
| Cancel or Change the Address from the Order's PageCalisto: For the minutes you allow after ordering, and before work on it starts, the customer cancels the order or corrects where it ships from its page; a cancelled order's payment comes back the way it was taken (with Sites).Checked 30. okt. 2026Source | Yes | Yes |
| Exceptions | ||
| Automatic Issue DetectionCalisto: delivery exceptions are their own queue, beside the exceptions board for stalled, failed or flagged orders, and orders at risk of missing or past their deadline are announced.Checked 30. okt. 2026Source | Yes | Yes |
| Returns | ||
| Return Merchandise AuthorizationCalisto: each return request is approved or denied on the approval engine, decided by whoever holds refund rights, then completed.Checked 30. okt. 2026Source | Yes | Yes |
| Return PoliciesCalisto: return policies set a restocking fee of none, a flat amount or a percentage, and the policy shows on the product page.Checked 30. okt. 2026Source | Yes | Yes |
| Refund ManagerCalisto: returned goods are restocked once, or not at all for damaged goods (with Inventory), and the refund is issued through Payments.Checked 30. okt. 2026Source | Yes | Yes |
| Return NotificationsCalisto: the customer is told when a return is decided, by email or text (with Automations).Checked 30. okt. 2026Source | Yes | Yes |
| Returns Started on Your WebsiteCalisto: Once an order arrives, the customer starts a return from its status page on your website, in their language: the items, how many, why, a photo, within your return window (with Sites).Checked 30. okt. 2026Source | Yes | Yes |
| Exchanges and Store Credit, the Shopper's ChoiceCalisto: Where your return policy offers them, the shopper chooses a refund, another size or color of the same item, or store credit; the replacement ships as soon as you approve the return (with Sites).Checked 30. okt. 2026Source | Yes | Yes |
| Reporting | ||
| Real-Time Fulfillment DashboardCalisto: queue times, bottlenecks, capacity per order type and availability (orders Inventory cannot cover yet) show live, with cycle times per stage.Checked 30. okt. 2026Source | Yes | Yes |
| Data ExportCalisto: performance reports, from cycle times per stage to channel mix, export as CSV.Checked 30. okt. 2026Source | Yes | Yes |
What moves
Bringing your data from Outvio
Your data is read in your own browser and sent to your Calisto account. Calisto never sees your login for the old system.
From an export file
Export your data from Outvio and drop the file in. It is read in your browser and mapped onto Calisto.
Any spreadsheet you export from Outvio can be mapped onto Calisto, column by column.
Moving from Outvio
Questions about switching
How do my open orders come over from Outvio?
Orders from a previous tool come in as an import and land in the same queue as every new order. Website checkout, marketplaces and delivery platforms (through Sync), kiosks, client portals, phone entry and the API all feed that one queue, and each order moves line by line through its stages.
Do my carrier accounts carry over?
Yes. Parcel carriers connect with your own account on each carrier's published API, for rates, labels and live tracking: DHL Express, UPS, DPD, GLS, InPost and Packeta among them. A pickup point or locker is set on the shipment by the carrier's own id.
How are returns handled?
One return lifecycle covers every order and in-store sale: request, approve or deny, then complete. Goods are restocked once, or not at all for damaged goods, and the refund is issued through Payments. Marketplace returns arrive through Sync into the same lifecycle, and the decision goes back to the marketplace.
Learn more
Everything Calisto does here
The pages behind this comparison: the sector, the apps and the guides.