Calisto Orderflow

SWITCH FROM ENVIA.COM

Envia.com to Calisto Orderflow

Take in every order from every channel, move it stage by stage, catch what is late or stuck, pick, pack and ship from the right place, hand it to a carrier, a courier, a driver or the customer, and take returns back.

Feature by feature

Calisto Orderflow beside Envia.com

  • 25 In both
Calisto Orderflow beside Envia.com, feature by feature
25 featuresCalisto OrderflowEnvia.com
Orders
All Orders in One PlaceCalisto: every order from every channel lands in one queue: website checkout (with Sites), marketplaces and delivery platforms (with Sync), kiosks, client portals, phone entry, imports from a previous tool and an API intake.Checked 30. okt. 2026SourceYesYes
Advanced Order FiltersCalisto: the orders list filters by what needs doing: to fulfill, late, or oversold today; Calisto search finds an order by reference, customer, email or short number.Checked 30. okt. 2026SourceYesYes
Channels
Marketplace ConnectionsCalisto: marketplaces such as Amazon and Mercado Libre, and delivery platforms, connect through Sync and their orders land in Orderflow's queue; an order Sync could not hand over shows in Channel Issues (with Sync).Checked 30. okt. 2026SourceYesYes
Warehouse
Picking ListsCalisto: Orderflow's Warehouse floor carries pick lists, a packing station, ship orders and the warehouses list.Checked 30. okt. 2026SourceYesYes
Shipping
Weight and Order Value Shipping RulesCalisto: shipping rules are set by country, region, postal-code prefix, zone, weight and order value, and each rule carries its checkout rate and a free-over threshold.Checked 30. okt. 2026SourceYesYes
Multi-Carrier NetworkCalisto: parcel carriers connect on each carrier's published API for rates, labels and live tracking, among them 99minutos, Loggi, Andreani, Chilexpress, DHL Express, FedEx and UPS.Checked 30. okt. 2026SourceYesYes
Your Own Carrier AgreementsCalisto: every parcel carrier and on-demand courier is connected on the business's own account, on the carrier's published API.Checked 30. okt. 2026SourceYesYes
Branch Pickup DeliveryCalisto: a pickup point or locker is set on the shipment by the carrier's own id.Checked 30. okt. 2026SourceYesYes
Carrier Pickups BookedCalisto: Book a carrier to collect every labeled parcel waiting for it, with the day, the time window and who the driver asks for, through the carrier's own pickup API on your account; the confirmation is kept on each parcel.Checked 30. okt. 2026SourceYesYes
Split an Order into PackagesCalisto: An order splits into several packages, each carrying its own lines or part of a line, with its own carrier, parcel, customs and label.Checked 30. okt. 2026SourceYesYes
Orders from a Spreadsheet, Labels in BulkCalisto: Import a spreadsheet of orders with their addresses (rows with one order reference become one order), then buy the labels for every selected order at once; an order that cannot ship says why and the others still go.Checked 30. okt. 2026SourceYesYes
Label Format per CarrierCalisto: Each connected carrier prints its labels in its own format, PDF, ZPL for a thermal printer, or PNG, set on its connection, before your business-wide format; a person buying a label can still choose.Checked 30. okt. 2026SourceYesYes
Box Chosen for Each ShipmentCalisto: Each parcel is packed in the smallest of your shipping boxes its goods fit, by their size, volume and weight, at checkout and when the label is bought (with Inventory, where your boxes are stock).Checked 30. okt. 2026SourceYesYes
Customs Data on ProductsCalisto: Each product keeps its customs tariff code and country of origin in its Shipping section, and every international label declares them.Checked 30. okt. 2026SourceYesYes
Insurance on Any ParcelCalisto: Any parcel can be insured with its carrier at the goods' declared value when its label is bought, and parcels above your threshold are insured by themselves.Checked 30. okt. 2026SourceYesYes
Checkout
Live Rates at CheckoutCalisto: checkout quotes come from the business's shipping rules plus its carriers, and each rule carries its checkout rate and a free-over threshold.Checked 30. okt. 2026SourceYesYes
Cash on DeliveryCalisto: Shoppers on your website may pay in cash when the order arrives, where you take cash; the carrier collects it on the parcel's label (DHL Express, FedEx, GLS, EasyPost) or your own driver does, and the order's check stays open until the money comes back (with Payments and Sites).Checked 30. okt. 2026SourceYesYes
Tracking
Package TrackingCalisto: live tracking from each connected carrier comes back on the order, and returns and shipments are found by tracking number in Calisto search.Checked 30. okt. 2026SourceYesYes
Customer Tracking PageCalisto: each order has a tracking page by link that needs no sign-in, is not indexed, and shows the courier's arrival on a live map.Checked 30. okt. 2026SourceYesYes
Email, SMS and WhatsApp NotificationsCalisto: the customer is told when the order is placed, ready for pickup, out for delivery, delivered or cancelled, by email or text, each an Automations rule the business can change or turn off (with Automations); staff can also message the customer from the order on the business's Mail, SMS or WhatsApp line.Checked 30. okt. 2026SourceYesYes
Tracking Page and Emails in Your BrandCalisto: The order's status page sits on your own website in its design, and the customer's emails carry your brand and link there (with Sites).Checked 30. okt. 2026SourceYesYes
Exceptions
Failed Delivery ReportsCalisto: delivery exceptions are their own queue, beside the exceptions board for stalled, failed or flagged orders, and orders at risk of missing or past their deadline are announced.Checked 30. okt. 2026SourceYesYes
Reporting
Shipping DashboardCalisto: Performance shows cycle times per stage, SLA compliance, channel mix and partner performance, and reports export as CSV.Checked 30. okt. 2026SourceYesYes
Returns
Returns from the ShipmentCalisto: a return is requested, approved or denied, and completed on one lifecycle for every order, with goods restocked once (with Inventory) and the refund issued through Payments.Checked 30. okt. 2026SourceYesYes
Fulfillment
Outsourced FulfillmentCalisto: orders routed to a third-party logistics warehouse connected in Sync (byrd, Bigblue, Monta) are sent, taken or refused, shipped and tracked back on the order, and a cancellation is recalled (with Sync).Checked 30. okt. 2026SourceYesYes

What moves

Bringing your data from Envia.com

Your data is read in your own browser and sent to your Calisto account. Calisto never sees your login for the old system.

From an export file

Export your data from Envia.com and drop the file in. It is read in your browser and mapped onto Calisto.

Any spreadsheet you export from Envia.com can be mapped onto Calisto, column by column.

Moving from Envia.com

Questions about switching

How do my open orders come over from Envia.com?

Orders from a previous tool come in as an import and land in the same queue as every new order. Website checkout, marketplaces and delivery platforms (through Sync), kiosks, client portals, phone entry and the API all feed that one queue, and each order moves line by line through its stages.

Do my carrier accounts carry over?

Yes. Parcel carriers connect with your own account on each carrier's published API, for rates, labels and live tracking: 99minutos, Loggi, Andreani, Chilexpress, DHL Express, FedEx and UPS among them. Local couriers such as Cabify Logistics and Lalamove connect on your own account too.

How are returns handled?

One return lifecycle covers every order and in-store sale: request, approve or deny, then complete. Goods are restocked once, or not at all for damaged goods, and the refund is issued through Payments. Marketplace returns arrive through Sync into the same lifecycle, and the decision goes back to the marketplace.

Learn more

Everything Calisto does here

The pages behind this comparison: the sector, the apps and the guides.