SWITCH FROM SENDCLOUD
Sendcloud to Calisto Orderflow
Take in every order from every channel, move it stage by stage, catch what is late or stuck, pick, pack and ship from the right place, hand it to a carrier, a courier, a driver or the customer, and take returns back.
Fonctionnalité par fonctionnalité
Calisto Orderflow à côté de Sendcloud
- 19 Dans les deux
- 7 Uniquement dans Sendcloud
| 26 fonctionnalités | Calisto Orderflow | Sendcloud |
|---|---|---|
| Orders | ||
| Multichannel Order ImportCalisto: every order from every channel lands in one queue: website checkout (with Sites), marketplaces and delivery platforms (with Sync), kiosks, client portals, phone entry, imports from a previous tool and an API intake.Vérifié le 30 oct. 2026Source | Oui | Oui |
| Shipping | ||
| Multi-Carrier ConnectionsCalisto: parcel carriers connect on each carrier's published API for rates, labels and live tracking, among them DPD, GLS, InPost, Packeta, PostNL, Colissimo, Mondial Relay, DHL Express and UPS.Vérifié le 30 oct. 2026Source | Oui | Oui |
| Your Own Carrier ContractCalisto: every parcel carrier and on-demand courier is connected on the business's own account, on the carrier's published API.Vérifié le 30 oct. 2026Source | Oui | Oui |
| Shipping LabelsCalisto: a connected carrier makes the label on the business's own account, with the declared goods value and each party's tax number on the shipment.Vérifié le 30 oct. 2026Source | Oui | Oui |
| Checkout | ||
| Delivery Options at CheckoutCalisto: checkout quotes come from the business's shipping rules plus its carriers, and each rule carries its checkout rate and a free-over threshold.Vérifié le 30 oct. 2026Source | Oui | Oui |
| Service Point DeliveryCalisto: a pickup point or locker is set on the shipment by the carrier's own id.Vérifié le 30 oct. 2026Source | Oui | Oui |
| Same-Day DeliveryCalisto: local delivery goes to on-demand couriers on the business's own account (Stuart, Cabify Logistics, Lalamove, Kwik, Uber Direct), booked by a shipping rule on the best quote or by hand, and followed to the door with proof of delivery.Vérifié le 30 oct. 2026Source | Oui | Oui |
| Fulfillment | ||
| Picking ListsCalisto: Orderflow's Warehouse floor carries pick lists, a packing station, ship orders and the warehouses list.Vérifié le 30 oct. 2026Source | Oui | Oui |
| Bulk Order PickingCalisto: orders in an order group are advanced together through batch fulfillment.Vérifié le 30 oct. 2026Source | Oui | Oui |
| Tracking | ||
| Email, SMS and WhatsApp UpdatesCalisto: the customer is told when the order is placed, ready for pickup, out for delivery, delivered or cancelled, by email or text, each an Automations rule the business can change or turn off (with Automations); staff can also message the customer from the order on the business's Mail, SMS or WhatsApp line.Vérifié le 30 oct. 2026Source | Oui | Oui |
| Customer Tracking PageCalisto: each order has a tracking page by link that needs no sign-in, is not indexed, and shows the courier's arrival on a live map.Vérifié le 30 oct. 2026Source | Oui | Oui |
| Multi-Carrier TrackingCalisto: live tracking from each connected carrier comes back on the order, and returns and shipments are found by tracking number in Calisto search.Vérifié le 30 oct. 2026Source | Oui | Oui |
| Control Over Customer MessagesCalisto: each customer message is an Automations rule the business can change or turn off (with Automations).Vérifié le 30 oct. 2026Source | Oui | Oui |
| Returns | ||
| Multi-Channel ReturnsCalisto: one return lifecycle covers every order and in-store sale, and marketplace returns arrive through Sync into the same lifecycle, with the decision sent back to the marketplace (with Sync).Vérifié le 30 oct. 2026Source | Oui | Oui |
| Accept or Reject ReturnsCalisto: each return request is approved or denied on the approval engine, decided by whoever holds refund rights, then completed.Vérifié le 30 oct. 2026Source | Oui | Oui |
| Return Policy RulesCalisto: return policies set a restocking fee of none, a flat amount or a percentage, and the policy shows on the product page.Vérifié le 30 oct. 2026Source | Oui | Oui |
| Return Status UpdatesCalisto: the customer is told when a return is decided, by email or text (with Automations).Vérifié le 30 oct. 2026Source | Oui | Oui |
| Exceptions | ||
| Delivery Issue TrackingCalisto: delivery exceptions are their own queue, beside the exceptions board for stalled, failed or flagged orders, and orders at risk of missing or past their deadline are announced.Vérifié le 30 oct. 2026Source | Oui | Oui |
| Reporting | ||
| Carrier Performance InsightsCalisto: Performance reports partner performance beside cycle times per stage, SLA compliance and channel mix.Vérifié le 30 oct. 2026Source | Oui | Oui |
| Gaps | ||
| Self-Service Returns PortalA branded portal where customers create their own return labels within the rules the merchant sets.Vérifié le 30 oct. 2026Source | Non | Oui |
| Customs DocumentsGenerate customs documents automatically for international shipments and returns.Vérifié le 30 oct. 2026Source | Non | Oui |
| Branded Tracking Pages and MessagesTracking pages and messages in the store's logo, colors and tone, with promotions added.Vérifié le 30 oct. 2026Source | Non | Oui |
| Address Auto-FixCorrect address errors that would otherwise delay delivery.Vérifié le 30 oct. 2026Source | Non | Oui |
| Automatic Shipping InsuranceInsure high-value parcels automatically.Vérifié le 30 oct. 2026Source | Non | Oui |
| Carrier Claims AutomationDetect lost, damaged or late parcels, file the carrier claim and follow it up automatically.Vérifié le 30 oct. 2026Source | Non | Oui |
| Delivery Date PredictionPredict delays and arrival times from carrier and tracking history.Vérifié le 30 oct. 2026Source | Non | Oui |
Ce qui bouge
Importez vos données depuis Sendcloud
Vos données sont lues dans votre propre navigateur et envoyées à votre compte Calisto. Calisto ne voit jamais votre identifiant de connexion pour l'ancien système.
À partir d'un fichier d'exportation
Exportez vos données depuis Sendcloud et déposez le fichier. Il est lu dans votre navigateur et mappé sur Calisto.
N'importe quel tableau Excel que vous exportez depuis Sendcloud peut être mappé sur Calisto, colonne par colonne.
Moving from Sendcloud
Questions about switching
How do my open orders come over from Sendcloud?
Orders from a previous tool come in as an import and land in the same queue as every new order. Website checkout, marketplaces and delivery platforms (through Sync), kiosks, client portals, phone entry and the API all feed that one queue, and each order moves line by line through its stages.
Can I keep shipping through Sendcloud?
Yes. Sendcloud is one of the carriers Orderflow connects on the business's own account, beside direct carriers such as DPD, GLS, InPost, PostNL, Colissimo and Mondial Relay, each on its published API for rates, labels and live tracking.
How are returns handled?
One return lifecycle covers every order and in-store sale: request, approve or deny, then complete. Goods are restocked once, or not at all for damaged goods, and the refund is issued through Payments. Marketplace returns arrive through Sync into the same lifecycle, and the decision goes back to the marketplace.
En savoir plus
Tout ce que Calisto fait ici
Les pages derrière cette comparaison : le secteur, les applications et les guides.