SWITCH FROM OUTVIO
Outvio to Calisto Orderflow
Take in every order from every channel, move it stage by stage, catch what is late or stuck, pick, pack and ship from the right place, hand it to a carrier, a courier, a driver or the customer, and take returns back.
Fonctionnalité par fonctionnalité
Calisto Orderflow à côté de Outvio
- 18 Dans les deux
- 8 Uniquement dans Outvio
| 26 fonctionnalités | Calisto Orderflow | Outvio |
|---|---|---|
| Orders | ||
| Multichannel Order ImportCalisto: every order from every channel lands in one queue: website checkout (with Sites), marketplaces and delivery platforms (with Sync), kiosks, client portals, phone entry, imports from a previous tool and an API intake.Vérifié le 30 oct. 2026Source | Oui | Oui |
| Routing | ||
| Automated Warehouse RoutingCalisto: each shipped line is ranked by location priority, oldest stock first, or nearest by road drive time, and offered to a location, which accepts, picks and packs; automatic routing offers the next location when one does not answer in time.Vérifié le 30 oct. 2026Source | Oui | Oui |
| Warehouse | ||
| Digital Picking ListsCalisto: Orderflow's Warehouse floor carries pick lists, a packing station, ship orders and the warehouses list.Vérifié le 30 oct. 2026Source | Oui | Oui |
| Order GroupingCalisto: orders in an order group are advanced together through batch fulfillment.Vérifié le 30 oct. 2026Source | Oui | Oui |
| Production ListsCalisto: an item set to be made for each order gets a production order per order line, and the line moves on when it is made (with Inventory).Vérifié le 30 oct. 2026Source | Oui | Oui |
| Shipping | ||
| Multi-Carrier Shipping with Your Own ContractsCalisto: every parcel carrier and on-demand courier is connected on the business's own account, on the carrier's published API.Vérifié le 30 oct. 2026Source | Oui | Oui |
| Pickup PointsCalisto: a pickup point or locker is set on the shipment by the carrier's own id.Vérifié le 30 oct. 2026Source | Oui | Oui |
| Real-Time Rate ComparisonCalisto: each connected carrier returns its rates on the business's own account, and checkout quotes offer every matching shipping rule's rate beside the carriers'.Vérifié le 30 oct. 2026Source | Oui | Oui |
| Checkout | ||
| Delivery Options at CheckoutCalisto: checkout quotes come from the business's shipping rules plus its carriers, and each rule carries its checkout rate and a free-over threshold.Vérifié le 30 oct. 2026Source | Oui | Oui |
| Tracking | ||
| Email, SMS and WhatsApp NotificationsCalisto: the customer is told when the order is placed, ready for pickup, out for delivery, delivered or cancelled, by email or text, each an Automations rule the business can change or turn off (with Automations); staff can also message the customer from the order on the business's Mail, SMS or WhatsApp line.Vérifié le 30 oct. 2026Source | Oui | Oui |
| Tracking PageCalisto: each order has a tracking page by link that needs no sign-in, is not indexed, and shows the courier's arrival on a live map.Vérifié le 30 oct. 2026Source | Oui | Oui |
| Exceptions | ||
| Automatic Issue DetectionCalisto: delivery exceptions are their own queue, beside the exceptions board for stalled, failed or flagged orders, and orders at risk of missing or past their deadline are announced.Vérifié le 30 oct. 2026Source | Oui | Oui |
| Returns | ||
| Return Merchandise AuthorizationCalisto: each return request is approved or denied on the approval engine, decided by whoever holds refund rights, then completed.Vérifié le 30 oct. 2026Source | Oui | Oui |
| Return PoliciesCalisto: return policies set a restocking fee of none, a flat amount or a percentage, and the policy shows on the product page.Vérifié le 30 oct. 2026Source | Oui | Oui |
| Refund ManagerCalisto: returned goods are restocked once, or not at all for damaged goods (with Inventory), and the refund is issued through Payments.Vérifié le 30 oct. 2026Source | Oui | Oui |
| Return NotificationsCalisto: the customer is told when a return is decided, by email or text (with Automations).Vérifié le 30 oct. 2026Source | Oui | Oui |
| Reporting | ||
| Real-Time Fulfillment DashboardCalisto: queue times, bottlenecks, capacity per order type and availability (orders Inventory cannot cover yet) show live, with cycle times per stage.Vérifié le 30 oct. 2026Source | Oui | Oui |
| Data ExportCalisto: performance reports, from cycle times per stage to channel mix, export as CSV.Vérifié le 30 oct. 2026Source | Oui | Oui |
| Gaps | ||
| Auto-Merge OrdersCombine unfulfilled orders from the same customer into one shipment.Vérifié le 30 oct. 2026Source | Non | Oui |
| Packing Scan VerificationCheck each scanned product during packing to stop errors.Vérifié le 30 oct. 2026Source | Non | Oui |
| Staff Efficiency MonitoringTrack each packer's productivity and errors and reassign work from it.Vérifié le 30 oct. 2026Source | Non | Oui |
| Customs DocumentsGenerate customs documentation automatically for international shipments.Vérifié le 30 oct. 2026Source | Non | Oui |
| Self-Service Returns PortalA branded portal in over 30 languages where customers start their own returns.Vérifié le 30 oct. 2026Source | Non | Oui |
| Instant Exchanges and Store CreditLet customers swap for another size, color or variant, or take store credit instead of a refund.Vérifié le 30 oct. 2026Source | Non | Oui |
| Branded Tracking Page on Your DomainA tracking page styled like the store, on its own domain, with promotions and social links.Vérifié le 30 oct. 2026Source | Non | Oui |
| Order Edits from the Tracking PageLet customers edit or cancel their order from the tracking page.Vérifié le 30 oct. 2026Source | Non | Oui |
Ce qui bouge
Importez vos données depuis Outvio
Vos données sont lues dans votre propre navigateur et envoyées à votre compte Calisto. Calisto ne voit jamais votre identifiant de connexion pour l'ancien système.
À partir d'un fichier d'exportation
Exportez vos données depuis Outvio et déposez le fichier. Il est lu dans votre navigateur et mappé sur Calisto.
N'importe quel tableau Excel que vous exportez depuis Outvio peut être mappé sur Calisto, colonne par colonne.
Moving from Outvio
Questions about switching
How do my open orders come over from Outvio?
Orders from a previous tool come in as an import and land in the same queue as every new order. Website checkout, marketplaces and delivery platforms (through Sync), kiosks, client portals, phone entry and the API all feed that one queue, and each order moves line by line through its stages.
Do my carrier accounts carry over?
Yes. Parcel carriers connect with your own account on each carrier's published API, for rates, labels and live tracking: DHL Express, UPS, DPD, GLS, InPost and Packeta among them. A pickup point or locker is set on the shipment by the carrier's own id.
How are returns handled?
One return lifecycle covers every order and in-store sale: request, approve or deny, then complete. Goods are restocked once, or not at all for damaged goods, and the refund is issued through Payments. Marketplace returns arrive through Sync into the same lifecycle, and the decision goes back to the marketplace.
En savoir plus
Tout ce que Calisto fait ici
Les pages derrière cette comparaison : le secteur, les applications et les guides.