SWITCH FROM BIRDEYE
Birdeye to Calisto Reputation
Every review site in one inbox, each reply published where the review was left, review requests that never gate a review, and each place's Google profile kept right.
Fonctionnalité par fonctionnalité
Calisto Reputation à côté de Birdeye
- 16 Dans les deux
- 4 Uniquement dans Birdeye
| 20 fonctionnalités | Calisto Reputation | Birdeye |
|---|---|---|
| Reviews | ||
| Every Review in One PlaceCalisto: every review from every connected site lands in one inbox, newest first; Google Business Profile, Facebook, Yelp and Tripadvisor sync hourly, and Booking.com, Airbnb and Expedia reviews arrive through the channel manager with stay dates and category ratings (with Sync).Vérifié le 1 nov. 2026Source | Oui | Oui |
| Review Requests | ||
| Review Requests Timed After the VisitCalisto: an Automations rule asks for a review after a visit, an order or a stay (with Automations).Vérifié le 1 nov. 2026Source | Oui | Oui |
| Reminders by Email and SMSCalisto: Review Requests campaigns ask by email, by SMS, or by email and else a text, one person, a list, a shared CSV or a contact card at a time, with one reminder and a cap per customer over 90 days.Vérifié le 1 nov. 2026Source | Oui | Oui |
| Requests Routed to the Right Review SiteCalisto: each campaign sends customers to a chosen review site or to the place's main review site.Vérifié le 1 nov. 2026Source | Oui | Oui |
| A/B Testing of Request MessagesSeveral request templates are tested against each other and traffic shifts to the one that performs better.Vérifié le 1 nov. 2026Source | Non | Oui |
| Replies | ||
| Replies Published by Star RatingCalisto: an Automations rule replies to reviews in a rating range, as a draft for a person or published, after a wait and in a set tone; it is off until the business turns it on (with Automations).Vérifié le 1 nov. 2026Source | Oui | Oui |
| Replies in the Reviewer's LanguageCalisto: an AI reply is drafted in the review's own language, and nothing is saved until a person saves it.Vérifié le 1 nov. 2026Source | Oui | Oui |
| Approval Before a Reply Goes LiveCalisto: replies written by team members can wait for an owner's or admin's approval, following the business's approval routing, before they go live.Vérifié le 1 nov. 2026Source | Oui | Oui |
| Operations | ||
| Tickets From Negative ReviewsCalisto: Hand to Operations raises an Assure finding from a review, and an alert word matched when a review arrives can raise one automatically (with Assure).Vérifié le 1 nov. 2026Source | Oui | Oui |
| Deadlines and Ownership for Review IssuesCalisto: each review has a reply deadline, with due soon and overdue notices, and can be assigned to a teammate.Vérifié le 1 nov. 2026Source | Oui | Oui |
| Insights | ||
| Reputation by Location and by SourceCalisto: Analytics breaks the rating down by review site and the scoreboard ranks every place, over time.Vérifié le 1 nov. 2026Source | Oui | Oui |
| Response Rate and Response TimeCalisto: Analytics shows average rating, volume, response rate and hours to reply, by star, over time and by review site.Vérifié le 1 nov. 2026Source | Oui | Oui |
| Competitors | ||
| Competitor BenchmarkingCalisto: competitors' ratings are measured daily from Google, entered by hand for other sites, and set beside each place's own.Vérifié le 1 nov. 2026Source | Oui | Oui |
| Local Competitors Found AutomaticallyLocal competitors are identified by industry and location without manual research.Vérifié le 1 nov. 2026Source | Non | Oui |
| Competitors' Social Media ActivityCompetitors' posting frequency, audience growth and engagement are tracked, with their most successful posts.Vérifié le 1 nov. 2026Source | Non | Oui |
| Showcase | ||
| Website Review WidgetCalisto: highlighted reviews feed a public review wall and an embeddable review widget on any website.Vérifié le 1 nov. 2026Source | Oui | Oui |
| Review Graphics for Social PostsEligible reviews are turned into branded graphics and posted to the enabled social channels on a set frequency.Vérifié le 1 nov. 2026Source | Non | Oui |
| Feedback | ||
| Custom SurveysCalisto: surveys are built as forms and answered on a public page, and the private feedback answers are read beside the reviews (with Forms).Vérifié le 1 nov. 2026Source | Oui | Oui |
| Listings | ||
| Listing Accuracy ChecksCalisto: each place's Google Business Profile, linked from the business's one Google connection, is compared field by field with Calisto's details, either side is kept, and the result is pushed to Google.Vérifié le 1 nov. 2026Source | Oui | Oui |
| Mobile | ||
| Mobile AppCalisto: the phone app has Home, Reviews, Requests and Analytics tabs, a Reply button on a new review's push notification, widgets for Needs a Reply and Rating Glance, and reviews readable offline.Vérifié le 1 nov. 2026Source | Oui | Oui |
Ce qui bouge
Importez vos données depuis Birdeye
Vos données sont lues dans votre propre navigateur et envoyées à votre compte Calisto. Calisto ne voit jamais votre identifiant de connexion pour l'ancien système.
À partir d'un fichier d'exportation
Exportez vos données depuis Birdeye et déposez le fichier. Il est lu dans votre navigateur et mappé sur Calisto.
N'importe quel tableau Excel que vous exportez depuis Birdeye peut être mappé sur Calisto, colonne par colonne.
Moving from Birdeye
Questions About Switching
Can replies publish by themselves?
Only if the business wants them to. An Automations rule replies to reviews in a rating range as a draft or published, after a wait and in a set tone, and it is off until it is turned on. Replies by team members can wait for an owner's or admin's approval.
How are review requests sent?
A campaign asks by email, by SMS, or by email and else a text, one person, a list, a shared CSV or a contact card at a time, or an Automations rule asks after a visit, an order or a stay. One reminder is sent, each customer is asked at most a set number of times over 90 days, and unsubscribe is honored.
Is there review gating?
No. Below a campaign's feedback line a customer is offered private feedback first, and the public review link stays shown to everyone.
En savoir plus
Tout ce que Calisto fait ici
Les pages derrière cette comparaison : le secteur, les applications et les guides.