Calisto Desk

SWITCH FROM SQUARESPACE

Squarespace to Calisto Desk

Desk runs tickets, requests, claims, service levels, a knowledge base and a help center for each business, with Calisto Threads for the team’s conversations and Calisto Dial for its calls, each sold on its own.

  • تجار التجزئة عبر الإنترنت

ميزة تلو ميزة

Calisto Desk بجانب Squarespace Commerce

  • 6 في كلا الحالتين
Calisto Desk بجانب Squarespace Commerce، ميزة تلو ميزة
٦ ميزةCalisto DeskSquarespace Commerce
Intake
Contact FormsCalisto: the help center’s Submit a Request is one of the business’s Forms forms, and its Create a Ticket action writes the ticket.تم التحقق ٧ نوفمبر ٢٠٢٦المصدرنعمنعم
Form Submissions Kept for Follow-UpCalisto: each submission becomes a ticket on the queue, on its response targets, with the person who sent it as the requester.تم التحقق ٧ نوفمبر ٢٠٢٦المصدرنعمنعم
Tickets
Contacts With Notes and TagsCalisto: internal notes and tags on each ticket, and the requester opens in Contacts.تم التحقق ٧ نوفمبر ٢٠٢٦المصدرنعمنعم
Customer Profile With Order HistoryCalisto: the customer’s purchases, bookings, balances and related tickets beside the ticket.تم التحقق ٧ نوفمبر ٢٠٢٦المصدرنعمنعم
Knowledge
FAQ PagesCalisto: a knowledge base by category and a help center for each business, searchable, in its brand and on its own domain.تم التحقق ٧ نوفمبر ٢٠٢٦المصدرنعمنعم
Mobile
Alerts in the Mobile AppCalisto: Desk’s pushes carry Assign to Me, Reply, Approve, Decline and Call, and its widgets show the queue and what is breaching.تم التحقق ٧ نوفمبر ٢٠٢٦المصدرنعمنعم

ما يتحرك

جلب بياناتك من Squarespace Commerce

تُقرأ بياناتك في متصفحك الخاص وتُرسل إلى حسابك في Calisto. لا يرى Calisto أبداً كلمة المرور الخاصة بك للنظام القديم.

من ملف تصدير

قم بتصدير بياناتك من Squarespace Commerce وأفلت الملف داخله. يتم قراءته في متصفحك وتعيينه على Calisto.

أي جدول بيانات تصديره من Squarespace Commerce يمكن مطابقته على Calisto، عمودًا بعمود.

Moving from Squarespace

Questions about switching

Where do form submissions go?

A Forms form with the Create a Ticket action puts each submission on Desk’s queue as a ticket, on its response targets, so it is answered from one place.

Can customers find answers on their own?

Each business has a help center with its articles by category, searchable, on its own domain if you connect one, and Was This Helpful? under every article.

Can I answer from my phone?

Desk installs with Home, Tickets, Threads and Dial tabs, and a notification carries Assign to Me and Reply.

المزيد من المعلومات

كل ما تفعله Calisto هنا

الصفحات خلف هذه المقارنة: القطاع، التطبيقات، والدليل.