Switch offers and contract buyouts
Offers for leaving your tools, and a buyout that turns what leaving a contract costs into Calisto credit once you show it is cancelled.
Offers & credits in your switch lists what you get for moving: offers for leaving the specific tools on your stack, offers that apply to everyone switching, and the contract buyout.
Offers
Each offer states what it gives, what it asks of you (your contract, or moving your data) and when it ends. Offers change over time; a claim you have filed keeps the terms it was made under.
The contract buyout
Still bound by a contract with a supplier you are leaving? The buyout turns what leaving costs you into Calisto credit.
- Upload your contract: the agreement you are still bound by, as a PDF or a photo. Any supplier, listed or not.
- Provisional credit: we read what leaving costs from the contract, and a person checks it when it needs one. The offer's share of that figure (of the cost to exit, or of what remains on the contract, as the offer states) is held for you.
- Proof of cancellation: cancel with your old supplier and upload the confirmation within 90 days.
- Credit posted: the credit is released into your Calisto wallet.
Switch credit is spent on Calisto. It is not cash and cannot be withdrawn. Larger claims are always checked by a person before the credit moves.
Your credits
Every claim on your account, with what it is waiting for, is on Offers & credits and in the Billing Center under Switch credits. An unfinished claim opens again where you left it.