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Calisto Desk

SWITCH FROM SQUARESPACE

Squarespace to Calisto Desk

Desk runs tickets, requests, claims, service levels, a knowledge base and a help center for each business, with Calisto Threads for the team’s conversations and Calisto Dial for its calls, each sold on its own.

  • Varejistas Online

Funcionalidade por funcionalidade

Calisto Desk ao lado de Squarespace Commerce

  • 6 Em ambos
Calisto Desk ao lado de Squarespace Commerce, recurso por recurso
6 recursosCalisto DeskSquarespace Commerce
Intake
Contact FormsCalisto: the help center’s Submit a Request is one of the business’s Forms forms, and its Create a Ticket action writes the ticket.Verificado em 7 de nov. de 2026OrigemSimSim
Form Submissions Kept for Follow-UpCalisto: each submission becomes a ticket on the queue, on its response targets, with the person who sent it as the requester.Verificado em 7 de nov. de 2026OrigemSimSim
Tickets
Contacts With Notes and TagsCalisto: internal notes and tags on each ticket, and the requester opens in Contacts.Verificado em 7 de nov. de 2026OrigemSimSim
Customer Profile With Order HistoryCalisto: the customer’s purchases, bookings, balances and related tickets beside the ticket.Verificado em 7 de nov. de 2026OrigemSimSim
Knowledge
FAQ PagesCalisto: a knowledge base by category and a help center for each business, searchable, in its brand and on its own domain.Verificado em 7 de nov. de 2026OrigemSimSim
Mobile
Alerts in the Mobile AppCalisto: Desk’s pushes carry Assign to Me, Reply, Approve, Decline and Call, and its widgets show the queue and what is breaching.Verificado em 7 de nov. de 2026OrigemSimSim

O que se move

Migrando seus dados de Squarespace Commerce

Seus dados são lidos no seu próprio navegador e enviados para sua conta Calisto. O Calisto nunca vê sua senha do sistema antigo.

A partir de um arquivo de exportação

Exporte seus dados de Squarespace Commerce e solte o arquivo. Ele é lido no seu navegador e mapeado para o Calisto.

Qualquer planilha que você exportar do Squarespace Commerce pode ser mapeada no Calisto, coluna por coluna.

O guia de migração Squarespace CommerceMover meus dados

Moving from Squarespace

Questions about switching

Where do form submissions go?

A Forms form with the Create a Ticket action puts each submission on Desk’s queue as a ticket, on its response targets, so it is answered from one place.

Can customers find answers on their own?

Each business has a help center with its articles by category, searchable, on its own domain if you connect one, and Was This Helpful? under every article.

Can I answer from my phone?

Desk installs with Home, Tickets, Threads and Dial tabs, and a notification carries Assign to Me and Reply.

Saiba mais

Tudo o que o Calisto faz aqui

As páginas atrás desta comparação: o setor, os aplicativos e os guias.