Calisto Orderflow

Ogni ordine che ricevete, da ogni canale, in una singola coda.

Un sistema di fulfillment che funziona con tutti i tuoi dati operativi all'interno di Calisto Pro. Qualsiasi esigenza che ti preme viene posta in cima alla coda. Avanza una fase e il magazzino si sposta, l'entrata viene registrata e la consegna raggiunge la bacheca di spedizione.

Le eccezioni per prime, quindi ciò di cui hai bisogno è ciò che vedi · Avanza una fase e sia lo stock che i libri si muovono · Routing, resi e passaggio di consegne sulla stessa registrazione

Orderflow · Kitchen Display
Calisto Orderflow

L'App degli Ordini per Execution

Ogni ordine da ogni canale in una singola coda, con fasi che muovono la merce e registrano l'ingresso. Avanzala e la consegna raggiunge la bacheca di spedizione.

0

vocabolari di fulfillment su un unico motore

0

condizioni di instradamento

0

tipi di restituzione

0

schermi di esecuzione noleggio

Every

canale in una singola coda

Zero

integrazioni da mantenere

Acquisizione

Contatore, sito web, app, telefono, API, webhook. Un unico dashboard.

Ogni canale arriva nella stessa coda, ordinato per tempo e contrassegnato con la fonte. Nessun dashboard separato. Nessun passaggio tra sistemi. Ogni carico utile che arriva viene registrato con lo stato di elaborazione e, in caso di fallimento, viene riprovato anziché perso.

Il Cockpit

La coda è ordinata. Mostrami cosa è nota.

Oltre alle metriche di volume, il cockpit evidenzia i lavori in stallo, i passaggi falliti e le decisioni chiave. Traccia gli ordini, le spedizioni, i resi, i tempi di ciclo e la conformità agli SLA di oggi con i riquadri di approfondimento.

Orders and lines that stalled, failed or need a decision, each with its stage, age and severity. Click one and you are on the order.

Orderflow · Exceptions
Esegui

Ricevuto. In corso. Pronto. Sul suo < modo

L'immagine è completa. Ora mettila in pratica.

Every order moves through the same stages whatever channel it came from, and it moves line by line. An advance is checked against the stages that line may reach next, so a skipped step is refused and told why instead of quietly persisting.

The record beneath it carries the timeline of every transition, the financials from Ledger and per-line availability from Inventory. Notes, priority and the deadline stay editable. The price does not, because Pulse owns it.

The fulfillment step matches the order type. On the warehouse floor the same order is a pick list, a packing bench and a label, worked line by line with its dwell time on the row.

In a restaurant that same order is a ticket on the kitchen display, moving received to prepping to plating to ready. A service order becomes a task with a technician against it.

Orderflow · Order Detail
Gestisci

Prendilo indietro, o prendilo insieme.

Gestisci

Sette tipi di ritorno

Un rimborso non ha una sola forma, quindi Orderflow ne gestisce sette: rimborso, annullamento, rimborso, RMA, reclamo per danni, annullamento e compensazione. Ogni tipo registra la sua ragione e il codice ragione, l'importo del rimborso e le righe che tornano quando necessario. Approvare o negare è una decisione registrata, non una modifica fatta in silenzio da qualcuno.

Orderflow · Resi
Gestisci

Gruppi di ordini

Gli ordini che appartengono insieme viaggiano insieme. Un gruppo porta il proprio nome, il proprio cliente e le proprie note, trae il proprio stato dai propri membri e avanza come unità. Scioglilo e ogni ordine membro sopravvive.

Orderflow · Gruppi
Zone di esecuzione

Lo stesso motore. Dieci diversi piani del negozio .

Cambia la purview attiva e il piano cambia di conseguenza, caricando gli schermi su cui il concetto gira e disattivandoli quando ti allontani.

Zone di esecuzione

Un unico scheletro universale. Dieci piani nativi per il concetto.

Le operazioni fondamentali, come ordini, spedizioni e resi, rimangono universali mentre le interfacce si adattano dinamicamente alla tua attività attiva. Dai ristoranti ai magazzini, i team vedono solo gli schermi e i flussi di lavoro esatti richiesti dal loro reparto.

Market · Warehouse

Pick lists, packing station, ship orders, batch fulfillment, carrier rate comparison.

Dine · Kitchen

Kitchen display, expo pass, bar queue, floor plan, tabs, catering, plating guides.

Stays · Front Office

Front desk, room board, housekeeping, minibar, guest requests, concierge, group billing.

Rentals · Fleet & Staging

Asset staging, condition checks, scan in and out, will-call, sub-rentals, damage.

Experiences · Operations

Guide assignment, manifests, departure checklists, capacity, check-in roster.

Events · Production

Venue setup, crew, function sheets, load in and out, run of show, rigging.

Time-Slots · Field Ops

Technician assignment, job sheets, dispatch board, on-site checklists, service photos.

Real Estate · Transaction Ops

Transaction board, document staging, showings, closing checklists, escrow, inspections.

Artists · Show Ops

Day sheet, load-in, run of show, rider fulfillment, tour itinerary, settlements.

Active · Program Delivery

Session prep, session rosters, tee sheet, pace of play, tournaments, wave starts.

Il motore di routing

Otto condizioni. Sette azioni. Percorso degli ordini se stessi.

Definisci una logica personalizzata per assegnare automaticamente i luoghi di esecuzione, segnalare gli articoli ad alto valore e indirizzare i flussi di ordini senza intervento manuale.

Routing Rules

A rule decides how an order is fulfilled: which carrier, which warehouse, which service level, whether to split the shipment, whether to drop-ship it.

Orderflow · Routing & Zones

Cost Optimizer

Evaluates every matching carrier and service level, then takes the cheapest one that still meets the delivery promise.

What a rule reads

Eight conditions, alone or combined.

What it does about it

Seven actions, applied in order.

Routing Simulator

Test a new rule against historical orders before you activate it, and see which decisions would change.

Passaggio di consegne

Prelevato. Guidato. Spedito. Tracciato.

La consegna non è completata quando l'articolo è pronto. Orderflow gestisce il passaggio di consegne: chi lo raccoglie, chi lo trasporta, quale corriere lo ha e cosa vede il cliente mentre aspetta.

Orders ready for a customer or courier to collect, with the ready time on each row. Mark it picked up and it leaves the board.

Active deliveries with destination, driver, estimated time and status. Assign one to a driver and the order moves with it. Once a shipment has a tracking number, its live position comes back through Sync onto the same board.

Carrier, tracking number, service level, destination, ship date, estimated delivery and cost, with quick filters for what needs attention, what is in transit and what has landed. Void one and it says so.

A tracking page anyone with the link can open. No sign-in and no app chrome: the reference, the status in plain language, the items with their stage, and a timeline. It is not indexed, and a link that does not resolve says the order was not found rather than leaking anything.

Orderflow · Pickup
Dogane e Transfrontalieri

Classificazione HS. Costo di sbarco. Screening di conformità. Documenti generati.

Quando un ordine attraversa un confine, il motore doganale lo classifica, ne calcola il prezzo di sbarco e lo controlla, in modo che tu non spedisca mai ciò che non puoi e il tuo cliente non sia sorpreso all'arrivo.

HS Code Classification

Automatic Harmonized System lookup for every product in the shipment.

Landed Cost Calculator

Product, shipping, duties, taxes, insurance and brokerage to the customer’s door, calculated before you quote rather than after you ship.

Restricted Items Screening

Screened against the restricted and prohibited lists for the destination country, before the label prints.

Sanctions Checking

Sanctions screening, so a compliance problem surfaces before the shipment leaves.

Customs Documents

Commercial invoice, packing list, certificate of origin, declaration, bill of lading and airway bill, generated and signed through Sign.

DDP Support

Delivered Duty Paid: collect the duty upfront so the customer pays nothing at the door.

Esecuzione degli affitti

Attrezzature in uscita. Attrezzature in entrata. Ogni unità tracciata.

Il noleggio di attrezzature, eventi e ricreazione gestisce il suo intero ciclo di vita qui, dalla prenotazione al reso e all'ispezione, su otto schermi dedicati.

Orderflow · Stato della flotta

Active rentals with status, customer, equipment, dates and priority.

Reservations inventory cannot cover, flagged before they become customer problems.

Expected return, actual return, condition notes and the next reservation.

What you rented in to fill a gap: source, cost and return obligation.

Pre-dispatch and post-return condition checks, with photo documentation.

Which units are where, and transfer requests between locations.

Damage reports with photo evidence, repair status, liability and claims.

Units past their return date, with escalation, contact history and fees.

Prestazioni

Dove va il tempo. Dove la promessa scivolato.

Il throughput da solo non ti dice dove è andato il giorno, e un periodo vuoto non si legge come zero prestazioni.

Average time at each fulfillment stage, by concept type and period. The stage eating the day is the one an average hides.

Pricing

No setup cost. Pay when you start using.

Order tracking for everyone who fulfills.

Calisto Ops

Real-time insight into how orders are being fulfilled.

€60/user/mo

Recommended for you

Works well together.

Calisto Ledger

Calisto Ops

Full accounting.

Learn more →
€40/user/mo
Calisto Inventory

Included with Commerce or Ops

Reservations, inventory, contacts, tickets, and scheduling

Learn more →
0Additional Cost
Calisto Dispatch

Calisto Ops

Full task and field management software.

Learn more →
€65/user/mo
Calisto Purview

Included with every Calisto account

Account configuration and data rules.

Learn more →
0Additional Cost
Calisto Pulse

Calisto Commerce

Dynamic pricing engine.

Learn more →
1%of revenue processed
Calisto Deals

Calisto Commerce

A complete CRM.

Learn more →
€55/user/mo
Calisto Navigator

Calisto Navigator

Full customer portal builder.

Learn more →
€30/portal/mo

Consigliato per

I settori che gestiscono Orderflow e per cosa ciascuno lo utilizza.

Hotel & ResortsCucina e servizio in camera

Gli ordini di ogni outlet in un'unica coda della cucina

Hotel & Resorts su Calisto →

Appartamenti ServitiWork in progress

The stages between sold and finished

Appartamenti Serviti su Calisto →

Affitti a breve termineWork in progress

The stages between sold and finished

Affitti a breve termine su Calisto →

RistorantiVisualizzazione della cucina

Gli ordini di ogni canale su un unico schermo della cucina

Ristoranti su Calisto →

Ristoranti di lussoVisualizzazione della cucina

Grill, freddo, garde manger e pass con tempi in tempo reale

Ristoranti di lusso su Calisto →

CateringPassaggio in cucina (BEO)

Il contratto firmato genera il BEO e l'elenco di preparazione

Catering su Calisto →

Bar e LoungeRouting bar e cucina

Bevande fino al punto di servizio, cibo in cucina

Bar e Lounge su Calisto →

Agenti immobiliariWork in progress

The stages between sold and finished

Agenti immobiliari su Calisto →

Agenti ImmobiliariWork in progress

The stages between sold and finished

Agenti Immobiliari su Calisto →

Sviluppo immobiliareWork in progress

The stages between sold and finished

Sviluppo immobiliare su Calisto →

Clinica & SpaWork in progress

The stages between sold and finished

Clinica & Spa su Calisto →

Musica dal vivo e festivalWork in progress

The stages between sold and finished

Musica dal vivo e festival su Calisto →

Maratone e resistenzaWork in progress

The stages between sold and finished

Maratone e resistenza su Calisto →

Artisti e TalentiWork in progress

The stages between sold and finished

Artisti e Talenti su Calisto →

Gestione degli eventiServizio cucina e bar

Ordini per eventi e concessioni in una sola coda

Gestione degli eventi su Calisto →

Affitti per eventi e produzioniWork in progress

The stages between sold and finished

Affitti per eventi e produzioni su Calisto →

Golf & Member ClubsWork in progress

The stages between sold and finished

Golf & Member Clubs su Calisto →

Recreazione e Noleggio VeicoliWork in progress

The stages between sold and finished

Recreazione e Noleggio Veicoli su Calisto →

Tour ed esperienzeWork in progress

The stages between sold and finished

Tour ed esperienze su Calisto →

Servizi a domicilio e sul campoOrdini di lavoro

La proposta accettata scrive l'ordine di lavoro

Servizi a domicilio e sul campo su Calisto →

Spazi di coworkingWork in progress

The stages between sold and finished

Spazi di coworking su Calisto →

Creatori di contenutiWork in progress

The stages between sold and finished

Creatori di contenuti su Calisto →

Videografia e FotografiWork in progress

The stages between sold and finished

Videografia e Fotografi su Calisto →

Grafici e ArtistiWork in progress

The stages between sold and finished

Grafici e Artisti su Calisto →

Retailer onlineEsecuzione degli ordini

Una coda per ogni canale, con comparazione delle tariffe

Retailer online su Calisto →

Vendita al dettaglio in presenzaClick and collect

Walk-in e sito web nella stessa coda di esecuzione

Vendita al dettaglio in presenza su Calisto →
Spec Sheet

Everything included in Calisto Orderflow.

Command Center
  • Exceptions as the hero tile (stalled, failed, needs decision)
  • Delivery exceptions queue (failed attempts, address errors, damage, refused)
  • Queue times and bottleneck detection per stage
  • Capacity throughput headroom with over-capacity flagging
  • Intake log with retry and processing status
  • Triage queue (accept, reject, flag incoming orders)
  • Real-time availability across the active purview
Orders & Fulfillment
  • List view, kanban board, scheduled orders, and recurring orders
  • Per-line stage advance with validated transitions
  • Full transition timeline (who advanced, when, from which stage)
  • Financials read from Ledger per order
  • Per-line availability read from Inventory
  • Seven return types (return, cancellation, refund, RMA, damage claim, void, comp)
  • Multi-order groups with derived status and bulk advance
  • Read-only pricing reference sourced from Pulse
Ten Fulfillment Zones
  • Warehouse: pick lists, packing station, ship orders, batch fulfillment, warehouses, carrier rate comparison
  • Kitchen: kitchen display, expo pass, bar queue, covers, floor plan, guest paging, server sections, tabs, private dining, catering, pre-shift notes, waste log, labor board, plating guides
  • Front Office: front desk, check-in and check-out, room board, housekeeping, laundry, minibar, guest requests, room service, concierge, upsells, VIP status, pre-authorization, group and owner billing
  • Fleet & Staging: asset staging, picking, condition checks, fleet status, scan in and out, will-call, transport, overdue equipment, shortages, sub-rentals, damage processing
  • Operations: guide assignment, manifests, departure checklists, capacity monitoring, check-in roster
  • Production: venue setup, crew, equipment pull, function sheets, load in and out, run of show, changeover, lighting and sound, rigging, power, gates, zone status, incidents, parking, cleaning, venue logbook
  • Field Ops: technician assignment, parts staging, job sheets, dispatch board, on-site checklists, service photos, recurring jobs, on-site time, invoicing handoff, session and clinical surfaces
  • Transaction Ops: transaction board, under contract, document staging, showings, closing checklists, contingencies, escrow releases, lockboxes, snag lists, inspections, tenancies, arrears, turnovers
  • Show Ops: day sheet, load-in, show run, wrap, rider fulfillment, advance sheets, stage management, travel, tour itinerary, setlists, settlements
  • Program Delivery: session prep, participant check-in, equipment setup, session rosters, spot assignments, tee sheet, starter, pace of play, tournaments, gear check, wave starts
Routing Engine
  • Eight routing conditions (value, weight, destination, tier, channel, tags, type, time)
  • Seven routing actions (carrier, service level, warehouse, handling, drop-ship, split, insurance)
  • Cost optimizer: cheapest path that meets the delivery SLA
  • Routing simulator: test rules against historical orders before activating
  • Six pre-built rule templates (cost, speed, regional, value, channel, custom)
Routing Conditions
  • Order value by threshold, range or tier
  • Total weight, for carrier and service selection
  • Destination to country, state, city, postal code, residential or commercial
  • Customer tier, so VIP, wholesale and first-time route differently
  • Source channel, so an order routes by where it came from
  • Product tags (fragile, oversized, hazmat, perishable)
  • Fulfillment type (ship-from-store, warehouse, drop-ship, local delivery)
  • Time window (same-day, next-day, scheduled)
Routing Actions
  • Carrier selection, across every carrier you configure
  • Service level (ground, express, overnight, economy) to match the SLA
  • Nearest or most cost-effective warehouse assignment
  • Special handling flags that carry through packaging and labeling
  • Drop-ship straight to vendor fulfillment, skipping your warehouse
  • Shipment split by weight, size or warehouse origin
  • Automatic insurance on high-value shipments, off the order total
Handoff & Shipping
  • Pickup board with ready times
  • Delivery board with driver assignment and status
  • Live tracking on a map (driver position, destination, ETA)
  • Delivery zones with boundaries and courier assignment
  • Shipments table (carrier, tracking, service level, weight, dimensions, cost)
  • Void and re-ship
  • Public customer tracking page (no sign-in, no indexing)
Customs & Cross-Border
  • HS code classification (automatic lookup per product)
  • Landed cost calculator (product, shipping, duties, taxes, insurance, brokerage)
  • Restricted items screening per destination country
  • Sanctions list screening
  • Customs document generation (commercial invoice, packing list, certificate of origin, customs declaration, bill of lading, airway bill)
  • PDF generation with e-signature via Calisto Sign
  • Delivered Duty Paid (DDP) support
Rental Fulfillment
  • Active rental order board with status and priority
  • Shortage detection (inventory vs. upcoming reservations)
  • Return tracking (expected date, actual return, condition notes)
  • Sub-rental tracking (source, cost, return obligation)
  • Pre-dispatch and post-return inspections with photo documentation
  • Multi-location inventory distribution and transfer requests
  • Damage reports with photo evidence, repair status, and insurance claims
  • Overdue unit tracking with escalation and fee calculation
Performance & Reporting
  • Cycle times by stage, concept type, and period
  • SLA compliance with breached and at-risk orders marked
  • Channel mix (volume and revenue by source)
  • Partner performance (volume, cycle time, SLA, exception rate)
  • Executive summary report with CSV export
  • Approval queue with approve/reject on the record
Intake Channels
  • Counter (POS)
  • Website (Sites)
  • Mobile app (Apps)
  • Phone (manual entry)
  • API (system-to-system)
  • Webhook (external event triggers)
  • Marketplace channels via Sync
Connected to Calisto Pro
  • Inventory (stock depletion on fulfillment, per-line availability)
  • Ledger (revenue posting, order financials)
  • Dispatch (delivery task assignment)
  • Today (fulfillment status in the daily briefing)
  • Assure (quality inspection on completed work)
  • Workforce (team scheduling for fulfillment staff)
  • University (role-specific fulfillment training)
  • Signal (threshold breach alerts)
  • Bookings (reservation becomes order)
  • Tickets (event sale becomes order)
  • Registry (order tied to membership)
  • Pulse (read-only pricing reference)
  • Payments (charge processing)
  • Sync (marketplace channel sync)
  • Mail, Inbox (order confirmations and status updates)
  • Sites, Navigator, Apps, Station, Kiosks (storefront surfaces)
  • Sign (supplier and customs documents)
Risposte oneste

Questions about Calisto Orderflow

Ogni ordine da ogni canale, con le tue esigenze al primo posto. Una singola coda invece di una scheda per canale è la differenza tra gestire l'esecuzione degli ordini e monitorarli.

Sì, lo stesso inventario, programma e libri che utilizza il resto dell'azienda. Un ordine che non può essere soddisfatto viene rilevato in coda piuttosto che sullo scaffale.

Un reso arriva su un modulo strutturato che trasporta l'ordine e la motivazione, ciò che rende i resi analizzabili invece di una cartella di email.

Sì, con le loro voci di fatturazione, cliente e stato. Gli ordini storici vengono solitamente importati come record, quindi la cronologia del cliente rimane integra.

La sezione prezzi su questa pagina legge il catalogo in tempo reale ed è l'autorità definitiva. Non ci sono commissioni per ordine e Orderflow funziona senza il resto di Calisto Ops.

Sì, in formati standard con voci di riga, esecuzioni e restituzioni.