Calisto Desk

SWITCH FROM SQUARESPACE

Squarespace to Calisto Desk

Desk runs tickets, requests, claims, service levels, a knowledge base and a help center for each business, with Calisto Threads for the team’s conversations and Calisto Dial for its calls, each sold on its own.

  • Online-Händler

Funktion für Funktion

Calisto Desk neben Squarespace Commerce

  • 6 In beiden
Calisto Desk neben Squarespace Commerce, Funktion für Funktion
6 FunktionenCalisto DeskSquarespace Commerce
Intake
Contact FormsCalisto: the help center’s Submit a Request is one of the business’s Forms forms, and its Create a Ticket action writes the ticket.Geprüft am 7. Nov. 2026QuelleJaJa
Form Submissions Kept for Follow-UpCalisto: each submission becomes a ticket on the queue, on its response targets, with the person who sent it as the requester.Geprüft am 7. Nov. 2026QuelleJaJa
Tickets
Contacts With Notes and TagsCalisto: internal notes and tags on each ticket, and the requester opens in Contacts.Geprüft am 7. Nov. 2026QuelleJaJa
Customer Profile With Order HistoryCalisto: the customer’s purchases, bookings, balances and related tickets beside the ticket.Geprüft am 7. Nov. 2026QuelleJaJa
Knowledge
FAQ PagesCalisto: a knowledge base by category and a help center for each business, searchable, in its brand and on its own domain.Geprüft am 7. Nov. 2026QuelleJaJa
Mobile
Alerts in the Mobile AppCalisto: Desk’s pushes carry Assign to Me, Reply, Approve, Decline and Call, and its widgets show the queue and what is breaching.Geprüft am 7. Nov. 2026QuelleJaJa

Was bewegt sich

Importieren Sie Ihre Daten von Squarespace Commerce

Ihre Daten werden in Ihrem eigenen Browser ausgelesen und an Ihr Calisto-Konto gesendet. Calisto sieht niemals Ihre Login-Daten für das alte System.

Aus einer Exportdatei

Exportieren Sie Ihre Daten von Squarespace Commerce und laden Sie die Datei hoch. Sie wird in Ihrem Browser gelesen und auf Calisto abgebildet.

Jedes Excel-Blatt, das Sie von Squarespace Commerce exportieren, kann Spalte für Spalte auf Calisto abgebildet werden.

Moving from Squarespace

Questions about switching

Where do form submissions go?

A Forms form with the Create a Ticket action puts each submission on Desk’s queue as a ticket, on its response targets, so it is answered from one place.

Can customers find answers on their own?

Each business has a help center with its articles by category, searchable, on its own domain if you connect one, and Was This Helpful? under every article.

Can I answer from my phone?

Desk installs with Home, Tickets, Threads and Dial tabs, and a notification carries Assign to Me and Reply.

Mehr erfahren

Alles, was Calisto hier tut

Die Seiten hinter diesem Vergleich: der Sektor, die Apps und die Guides.