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ReviewPro to Calisto Reputation

Every review site in one inbox, each reply published where the review was left, review requests that never gate a review, and each place's Google profile kept right.

  • فنادق ومنتجعات

ميزة تلو ميزة

Calisto Reputation بجانب ReviewPro by Shiji

  • 14 في كلا الحالتين
  • 6 فقط في ReviewPro by Shiji
Calisto Reputation بجانب ReviewPro by Shiji، ميزة تلو ميزة
٢٠ ميزةCalisto ReputationReviewPro by Shiji
Reviews
Reviews From Google, Tripadvisor and the OTAsCalisto: every review from every connected site lands in one inbox, newest first; Google Business Profile, Facebook, Yelp and Tripadvisor sync hourly, and Booking.com, Airbnb and Expedia reviews arrive through the channel manager with stay dates and category ratings (with Sync).تم التحقق ١ نوفمبر ٢٠٢٦المصدرنعمنعم
Feedback Tied to Guest ProfilesCalisto: each review's page shows the guest's possible match from the customer book, the reply, who answered and whether it is live on the site.تم التحقق ١ نوفمبر ٢٠٢٦المصدرنعمنعم
Insights
Sentiment AnalysisCalisto: every review is classified for sentiment and themes as it arrives, and Analytics shows the sentiment trend and each theme's trend.تم التحقق ١ نوفمبر ٢٠٢٦المصدرنعمنعم
One Score Across Review SitesCalisto: Analytics gives one average rating over every connected review site, and the same figure per site and per place.تم التحقق ١ نوفمبر ٢٠٢٦المصدرنعمنعم
Comparison Between Group PropertiesCalisto: the scoreboard ranks every place on rating, volume, response rate and hours to reply.تم التحقق ١ نوفمبر ٢٠٢٦المصدرنعمنعم
Response Rate and Response Time ReportsCalisto: Analytics shows average rating, volume, response rate and hours to reply, by star, over time and by review site.تم التحقق ١ نوفمبر ٢٠٢٦المصدرنعمنعم
Customizable DashboardsCalisto: saved report dashboards are exported or emailed on a schedule (with Reports and Automations).تم التحقق ١ نوفمبر ٢٠٢٦المصدرنعمنعم
Filters by Room, Trip Type and Traveler TypeReviews and reports are filtered by room, source, trip type and traveler type, and survey results by room number, room type, stay length, corporate client and loyalty level.تم التحقق ١ نوفمبر ٢٠٢٦المصدرلانعم
Competitors
Competitor BenchmarkingCalisto: competitors' ratings are measured daily from Google, entered by hand for other sites, and set beside each place's own.تم التحقق ١ نوفمبر ٢٠٢٦المصدرنعمنعم
Competitors' Guest Feedback in DetailDirect competitors' guest feedback is read in detail, with their response rate and NPS compared and more than 700 hospitality concepts drilled into.تم التحقق ١ نوفمبر ٢٠٢٦المصدرلانعم
Feedback
Guest SurveysCalisto: surveys are built as forms and answered on a public page, and the private feedback answers are read beside the reviews (with Forms).تم التحقق ١ نوفمبر ٢٠٢٦المصدرنعمنعم
Public Review Prompts in Feedback RequestsCalisto: a campaign's feedback line offers a customer below it private feedback first while the public review link stays shown, so no review is gated.تم التحقق ١ نوفمبر ٢٠٢٦المصدرنعمنعم
Survey Delivery by WhatsAppGuest surveys are delivered by WhatsApp as well as by email and SMS.تم التحقق ١ نوفمبر ٢٠٢٦المصدرلانعم
Survey Goals by DepartmentSurvey goals are set for each department, from the front desk to housekeeping.تم التحقق ١ نوفمبر ٢٠٢٦المصدرلانعم
Replies
AI Response DraftsCalisto: an AI reply is drafted in the review's own language, and nothing is saved until a person saves it.تم التحقق ١ نوفمبر ٢٠٢٦المصدرنعمنعم
Staff Review Before PublishingCalisto: replies written by team members can wait for an owner's or admin's approval, following the business's approval routing, before they go live.تم التحقق ١ نوفمبر ٢٠٢٦المصدرنعمنعم
Bulk AI ResponsesUp to 20 AI responses are generated at once for review and editing.تم التحقق ١ نوفمبر ٢٠٢٦المصدرلانعم
AI Responses That Use the Property's DetailsAI responses draw on Property Insights so each reply reflects the hotel's own features and brand identity.تم التحقق ١ نوفمبر ٢٠٢٦المصدرلانعم
Operations
Cases Created From ReviewsCalisto: Hand to Operations raises an Assure finding from a review, and an alert word matched when a review arrives can raise one automatically (with Assure).تم التحقق ١ نوفمبر ٢٠٢٦المصدرنعمنعم
Mobile
Mobile AppCalisto: the phone app has Home, Reviews, Requests and Analytics tabs, a Reply button on a new review's push notification, widgets for Needs a Reply and Rating Glance, and reviews readable offline.تم التحقق ١ نوفمبر ٢٠٢٦المصدرنعمنعم

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Moving from ReviewPro

Questions About Switching

Do Booking.com, Airbnb and Expedia reviews come in?

Yes. They arrive through Calisto Sync's channel manager with the stay dates and category ratings, in the same inbox as Google Business Profile, Facebook, Yelp and Tripadvisor, which sync every hour.

How do guest surveys work?

A survey is built as a form in Calisto Forms and answered on a public page, and the private feedback answers sit beside the reviews. Review requests can go out after a stay through an Automations rule.

What happens when a review shows a problem in the hotel?

Hand to Operations raises an Assure finding from the review, and an alert word matched when a review arrives can raise one automatically, so the issue is fixed where operations work.

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الصفحات خلف هذه المقارنة: القطاع، التطبيقات، والدليل.