SWITCH FROM TRUSTPILOT
Trustpilot to Calisto Reputation
Every review site in one inbox, each reply published where the review was left, review requests that never gate a review, and each place's Google profile kept right.
Feature by feature
Calisto Reputation beside Trustpilot
- 21 In both
| 21 features | Calisto Reputation | Trustpilot |
|---|---|---|
| Review Requests | ||
| Email Review InvitationsCalisto: Review Requests campaigns ask by email, by SMS, or by email and else a text, one person, a list, a shared CSV or a contact card at a time, with one reminder and a cap per customer over 90 days.Checked Nov 1, 2026Source | Yes | Yes |
| Invitations Triggered From Your SystemsCalisto: an Automations rule asks for a review after a visit, an order or a stay (with Automations).Checked Nov 1, 2026Source | Yes | Yes |
| Invitation AnalyticsCalisto: each campaign shows how many requests were sent, opened and rated, and how many went to the review site or to private feedback.Checked Nov 1, 2026Source | Yes | Yes |
| QR Code Review CollectorCalisto: a campaign's QR codes are printed for a place as a table card, a sticker or a poster; whoever scans one rates their visit and is sent on to the review site, or asked privately first below the campaign's line.Checked Nov 1, 2026Source | Yes | Yes |
| Invitation A/B TestingCalisto: a campaign tests its message against a variant with its own note or channel, half each, shows how many of each were rated, says when the difference is not chance, and makes the winner the campaign's message.Checked Nov 1, 2026Source | Yes | Yes |
| Replies | ||
| Suggested RepliesCalisto: a reply is drafted in the review's own language, and nothing is saved until a person saves it.Checked Nov 1, 2026Source | Yes | Yes |
| Public RepliesCalisto: a reply is published back to Google and Facebook once and an edit replaces it in place; for a site with no reply API the reply is recorded with a note to post it there as well.Checked Nov 1, 2026Source | Yes | Yes |
| Reviews | ||
| New Review NotificationsCalisto: alert words are matched on every review as it arrives, reply deadlines send due soon and overdue notices, and a new review's push notification on the phone carries a Reply button.Checked Nov 1, 2026Source | Yes | Yes |
| Product ReviewsCalisto: after an order, the review request asks the customer to rate each item they bought; the business answers, highlights or hides each review, and each product's rating is counted from them.Checked Nov 1, 2026Source | Yes | Yes |
| Showcase | ||
| Website Review WidgetsCalisto: highlighted reviews feed a public review wall and an embeddable review widget on any website.Checked Nov 1, 2026Source | Yes | Yes |
| Widgets Showing Chosen ReviewsCalisto: the reviews a person highlights are the ones the review wall and the widget show.Checked Nov 1, 2026Source | Yes | Yes |
| Review Images for Social MediaCalisto: Make a Post turns a review into a card in your colours, sized for Instagram, Facebook or X, ready to change in the editor and share (with Studio and Impreta).Checked Nov 1, 2026Source | Yes | Yes |
| Product Review Stars on GoogleCalisto: your published product reviews are a Google product ratings feed, hosted for Merchant Center, for stars on your products in Google Shopping and ads (with Sync).Checked Nov 1, 2026Source | Yes | Yes |
| Insights | ||
| Sentiment by TopicCalisto: every review is classified for sentiment and themes as it arrives, and Analytics shows the sentiment trend and each theme's trend.Checked Nov 1, 2026Source | Yes | Yes |
| Review Volume Over TimeCalisto: Analytics shows average rating, volume, response rate and hours to reply, by star, over time and by review site.Checked Nov 1, 2026Source | Yes | Yes |
| Network ComparisonCalisto: the scoreboard ranks every place on rating, volume, response rate and hours to reply.Checked Nov 1, 2026Source | Yes | Yes |
| Review TagsCalisto: the business's own tags are added on a review's page or to many reviews at once, and every inbox list, Analytics lens, report and review widget filters by them.Checked Nov 1, 2026Source | Yes | Yes |
| Competitors | ||
| Competitor ComparisonCalisto: competitors' ratings are measured daily from Google, entered by hand for other sites, and set beside each place's own.Checked Nov 1, 2026Source | Yes | Yes |
| Market Topics Against Similar CompaniesCalisto: Themes sets your share of praise and complaints for each topic beside the market's, businesses like yours in your country, from at least 10 and without names, each week.Checked Nov 1, 2026Source | Yes | Yes |
| Locations | ||
| Reviews for Each LocationCalisto: every place has its own page with its details, hours, reviews and Google profile, and one business, or several, runs every place from one account.Checked Nov 1, 2026Source | Yes | Yes |
| Feedback | ||
| Private Follow-Up Questions to ReviewersCalisto: an automation sends a reviewer you know one of your surveys, privately and in their language, once per review, when a review arrives, is low, uses an alert word or is about a theme you pick (with Automations and Forms).Checked Nov 1, 2026Source | Yes | Yes |
What moves
Bringing your data from Trustpilot
Your data is read in your own browser and sent to your Calisto account. Calisto never sees your login for the old system.
From an export file
Export your data from Trustpilot and drop the file in. It is read in your browser and mapped onto Calisto.
Any spreadsheet you export from Trustpilot can be mapped onto Calisto, column by column.
Moving from Trustpilot
Questions About Switching
Where do our reviews live?
On the sites customers already use. Google Business Profile, Facebook, Yelp and Tripadvisor connect and sync every hour, Booking.com, Airbnb and Expedia arrive through the channel manager, and replies are published back to Google and Facebook.
Can we show reviews on our website?
Yes. The reviews a person highlights feed a public review wall and an embeddable review widget that goes on any website.
How do we ask customers for reviews?
A Review Requests campaign asks by email, by SMS, or by email and else a text, and each campaign shows how many requests were sent, opened and rated and how many went to the review site or to private feedback.
Learn more
Everything Calisto does here
The pages behind this comparison: the sector, the apps and the guides.