By its export file

Migration guide

Move your data from TrueCoach

TrueCoach does not accept requests from a browser on a key you can create, so its data comes across by its own export file. You drop the file, see how the columns map, and each record lands once.

What moves

What comes across

  • Clients

    Lands in Calisto as Contacts · 5 fields

    Imported clients data

  • Programs

    Lands in Calisto as Programs · 3 fields

    Programmes, imported as Fit programmes

Export file

Exporting from TrueCoach

  1. In TrueCoach, open your client list (filter it, or open Archived, if you want a group).
  2. Click Export. TrueCoach emails you a CSV of the clients.
  3. Drop the file below.
TrueCoach’s own help page

Before your first import you accept the Data Import Terms: you bring your own data with credentials you hold, and Calisto acts as your processor. Calisto never contacts the vendor for you and never sees your key. Read the terms