풀필먼트를 위한 주문 앱
모든 채널의 모든 주문을 하나의 큐로 통합하고, 재고를 이동하며 항목을 게시하는 단계를 제공합니다. 진행시키면 배송이 발송 보드에서 처리됩니다.
접수
카운터, 웹사이트, 앱, 전화, API, 웹훅. 하나의 보드.
콕핏
대기열은 괜찮습니다. 문제가 되는 것을 보여주세요.
이행
접수됨. 진행 중. 준비 완료. 배송 중.
존
하나의 보편적 척추. 열 개의 컨셉 고유의 층.
라우팅
여덟 가지 조건. 일곱 가지 작업. 주문은 스스로 라우팅됩니다.
인수
픽업 완료. 출고. 배송. 추적.
관세
HS 분류. 도착 비용. 규정 준수 심사. 생성된 문서.
임대
<밖으로, 다시, 검사. 모든 유닛이 추적됩니다.>
성과
시간이 어디로 갔는지. 약속이 미끄러진 곳.
0
하나의 엔진에서 fulfillment 어휘
0
라우팅 조건
0
반환 유형
0
렌탈 이행 화면
Every
<하나의 대기열에서 채널을 관리합니다.>
Zero
유지해야 하는 통합 기능
카운터, 웹사이트, 앱, 전화, API, 웹훅. 하나의 보드.
모든 채널은 동일한 큐에 도착하며, 시간순으로 정렬되고 출처로 태그가 붙습니다. 별도의 대시보드가 없습니다. 시스템 간 전환도 없습니다. 도착하는 모든 페이로드에는 처리 상태가 기록되며, 실패한 페이로드는 손실되지 않고 재시도됩니다.
대기열은 괜찮습니다. 아닙니다. 부분을 보여주세요.
<부피 지표를 넘어 콕핏은 중단된 작업, 실패한 단계, 주요 결정 사항을 강조합니다. 드릴다운 타일을 통해 오늘의 주문, 배송, 반품, 사이클 시간, SLA 준수 상태를 추적하세요.>
Orders and lines that stalled, failed or need a decision, each with its stage, age and severity. Click one and you are on the order.
수신됨. 진행 중. 준비됨. 방법.
이미지가 완성되었습니다. 이제 작업해 보세요.
Every order moves through the same stages whatever channel it came from, and it moves line by line. An advance is checked against the stages that line may reach next, so a skipped step is refused and told why instead of quietly persisting.
The record beneath it carries the timeline of every transition, the financials from Ledger and per-line availability from Inventory. Notes, priority and the deadline stay editable. The price does not, because Pulse owns it.
The fulfillment step matches the order type. On the warehouse floor the same order is a pick list, a packing bench and a label, worked line by line with its dwell time on the row.
In a restaurant that same order is a ticket on the kitchen display, moving received to prepping to plating to ready. A service order becomes a task with a technician against it.
되돌리거나, 함께.로 강조하여 가져가세요
7 가지 반환 유형
반품은 하나의 형태가 아니므로 Orderflow 는 반품, 취소, 환불, RMA, 손상 청구, 무효 및 보상 등 7 가지 유형을 제공합니다. 각 건은 사유와 사유 코드, 환불 금액 및 해당 사항이 있을 때 반품되는 항목을 기록하며, 승인 또는 거부는 누군가가 조용히 수정한 것이 아니라 기록된 결정입니다.
주문 그룹
서로 관련된 주문은 함께 이동합니다. 그룹은 고유한 이름, 고객 및 메모를 가지며, 구성원으로부터 상태를 유추하고 하나의 단위로 진행됩니다. 해산하면 모든 구성원 주문이 생존합니다.
동일한 엔진. 10 개의 서로 다른 매장 층.
활성화된 관할권을 전환하면 바닥도 함께 변경되며, 해당 개념이 실행되는 화면이 로드되고 전환 시에는 해당 화면을 종료합니다.
하나의 보편적인 백본. 개념에 최적화된 10 개의 플로어.
주문, 배송 및 반품과 같은 핵심 운영은 보편적으로 유지되지만 인터페이스는 활성 운영에 따라 동적으로 적응합니다. 주방에서 창고까지, 팀은 바닥이 요구하는 정확한 화면과 워크플로우만 확인합니다.
Market · Warehouse
Pick lists, packing station, ship orders, batch fulfillment, carrier rate comparison.
Dine · Kitchen
Kitchen display, expo pass, bar queue, floor plan, tabs, catering, plating guides.
Stays · Front Office
Front desk, room board, housekeeping, minibar, guest requests, concierge, group billing.
Rentals · Fleet & Staging
Asset staging, condition checks, scan in and out, will-call, sub-rentals, damage.
Experiences · Operations
Guide assignment, manifests, departure checklists, capacity, check-in roster.
Events · Production
Venue setup, crew, function sheets, load in and out, run of show, rigging.
Time-Slots · Field Ops
Technician assignment, job sheets, dispatch board, on-site checklists, service photos.
Real Estate · Transaction Ops
Transaction board, document staging, showings, closing checklists, escrow, inspections.
Artists · Show Ops
Day sheet, load-in, run of show, rider fulfillment, tour itinerary, settlements.
Active · Program Delivery
Session prep, session rosters, tee sheet, pace of play, tournaments, wave starts.
여덟 가지 조건. 일곱 가지 작업. 주문은 스스로 경로로 이동합니다.
수동 개입 없이 이행 위치를 자동으로 할당하고, 고가 항목을 표시하며, 주문 흐름을 직접합니다.
Routing Rules
A rule decides how an order is fulfilled: which carrier, which warehouse, which service level, whether to split the shipment, whether to drop-ship it.
Cost Optimizer
Evaluates every matching carrier and service level, then takes the cheapest one that still meets the delivery promise.
What a rule reads
Eight conditions, alone or combined.
What it does about it
Seven actions, applied in order.
Routing Simulator
Test a new rule against historical orders before you activate it, and see which decisions would change.
수거 완료. 출고 완료. 발송 완료. 추적됨.
완제품 준비가 완료된다고 해서 이행이 끝나는 것은 아닙니다. Orderflow 는 인수인계를 담당합니다: 누가 수거하고, 누가 운송하며, 어떤 운송업체가 물건을 가지고 있는지, 그리고 고객이 기다리는 동안 무엇을 보는지까지 포함합니다.
Orders ready for a customer or courier to collect, with the ready time on each row. Mark it picked up and it leaves the board.
Active deliveries with destination, driver, estimated time and status. Assign one to a driver and the order moves with it. Once a shipment has a tracking number, its live position comes back through Sync onto the same board.
Carrier, tracking number, service level, destination, ship date, estimated delivery and cost, with quick filters for what needs attention, what is in transit and what has landed. Void one and it says so.
A tracking page anyone with the link can open. No sign-in and no app chrome: the reference, the status in plain language, the items with their stage, and a timeline. It is not indexed, and a link that does not resolve says the order was not found rather than leaking anything.
HS 분류. 도착 비용. 준법 심사. 생성된 문서.
주문이 국경을 넘을 때 관세 엔진이 분류하고 착륙 가격을 책정하며 선별하여, 발송할 수 없는 물건을 보내지 않고 고객이 도착지에서 놀라지 않도록 합니다.
HS Code Classification
Automatic Harmonized System lookup for every product in the shipment.
Landed Cost Calculator
Product, shipping, duties, taxes, insurance and brokerage to the customer’s door, calculated before you quote rather than after you ship.
Restricted Items Screening
Screened against the restricted and prohibited lists for the destination country, before the label prints.
Sanctions Checking
Sanctions screening, so a compliance problem surfaces before the shipment leaves.
Customs Documents
Commercial invoice, packing list, certificate of origin, declaration, bill of lading and airway bill, generated and signed through Sign.
DDP Support
Delivered Duty Paid: collect the duty upfront so the customer pays nothing at the door.
장비 출고. 장비 반납. 모든 단위는 추적됩니다.
장비, 행사 및 레저 렌탈은 여덟 개의 전용 화면에서 예약부터 반환 및 점검까지 전체 수명 주기가 여기서 처리됩니다.
시간이 어디로 가는 곳. 약속이 미끄러졌습니다.
자체 처리량은 하루가 어떻게 지났는지 알려주지 않으며, 내용이 없는 기간도 영구 성능으로 읽히지 않습니다.
Average time at each fulfillment stage, by concept type and period. The stage eating the day is the one an average hides.
OrderFlow 가 모든 나머지 기능을 담당합니다.
4 of these 7 connections are in your plan today. The rest stay visible so you know the instrument is there before you need it.
Ledger
Order detail reads total value, amount paid, and balance due from Ledger, and links straight to the matching invoice.
Inventory
Each order line reads its availability from Inventory, and shows no status rather than guessing when Inventory is unreachable.
Dispatch
An order line reaching a dispatchable stage creates a task in Dispatch, and fails soft without blocking the order.
Purview
The active purview decides which fulfillment zone loads and scopes every order, return, shipment, and group.
Pulse
The pricing reference reads base prices from Pulse, and Orderflow never changes them.
Deals
Orderflow returns the orders linked to a contact when Deals looks them up.
Navigator
Orderflow serves a build progress timeline to Navigator from its transaction fulfillment feed.
No setup cost. Pay when you start using.
Order tracking for everyone who fulfills.
Recommended for you
Works well together.
Calisto Ledger
Calisto Inventory
Included with Commerce or Ops
Reservations, inventory, contacts, tickets, and scheduling
Learn more →Calisto Dispatch
Calisto Purview
Included with every Calisto account
Account configuration and data rules.
Learn more →Calisto Pulse
Calisto Deals
Calisto Navigator
권장 사항
Orderflow를 운영하는 산업 및 각 산업이 이를 운영하는 이유
Everything included in Calisto Orderflow.
- Exceptions as the hero tile (stalled, failed, needs decision)
- Delivery exceptions queue (failed attempts, address errors, damage, refused)
- Queue times and bottleneck detection per stage
- Capacity throughput headroom with over-capacity flagging
- Intake log with retry and processing status
- Triage queue (accept, reject, flag incoming orders)
- Real-time availability across the active purview
- List view, kanban board, scheduled orders, and recurring orders
- Per-line stage advance with validated transitions
- Full transition timeline (who advanced, when, from which stage)
- Financials read from Ledger per order
- Per-line availability read from Inventory
- Seven return types (return, cancellation, refund, RMA, damage claim, void, comp)
- Multi-order groups with derived status and bulk advance
- Read-only pricing reference sourced from Pulse
- Warehouse: pick lists, packing station, ship orders, batch fulfillment, warehouses, carrier rate comparison
- Kitchen: kitchen display, expo pass, bar queue, covers, floor plan, guest paging, server sections, tabs, private dining, catering, pre-shift notes, waste log, labor board, plating guides
- Front Office: front desk, check-in and check-out, room board, housekeeping, laundry, minibar, guest requests, room service, concierge, upsells, VIP status, pre-authorization, group and owner billing
- Fleet & Staging: asset staging, picking, condition checks, fleet status, scan in and out, will-call, transport, overdue equipment, shortages, sub-rentals, damage processing
- Operations: guide assignment, manifests, departure checklists, capacity monitoring, check-in roster
- Production: venue setup, crew, equipment pull, function sheets, load in and out, run of show, changeover, lighting and sound, rigging, power, gates, zone status, incidents, parking, cleaning, venue logbook
- Field Ops: technician assignment, parts staging, job sheets, dispatch board, on-site checklists, service photos, recurring jobs, on-site time, invoicing handoff, session and clinical surfaces
- Transaction Ops: transaction board, under contract, document staging, showings, closing checklists, contingencies, escrow releases, lockboxes, snag lists, inspections, tenancies, arrears, turnovers
- Show Ops: day sheet, load-in, show run, wrap, rider fulfillment, advance sheets, stage management, travel, tour itinerary, setlists, settlements
- Program Delivery: session prep, participant check-in, equipment setup, session rosters, spot assignments, tee sheet, starter, pace of play, tournaments, gear check, wave starts
- Eight routing conditions (value, weight, destination, tier, channel, tags, type, time)
- Seven routing actions (carrier, service level, warehouse, handling, drop-ship, split, insurance)
- Cost optimizer: cheapest path that meets the delivery SLA
- Routing simulator: test rules against historical orders before activating
- Six pre-built rule templates (cost, speed, regional, value, channel, custom)
- Order value by threshold, range or tier
- Total weight, for carrier and service selection
- Destination to country, state, city, postal code, residential or commercial
- Customer tier, so VIP, wholesale and first-time route differently
- Source channel, so an order routes by where it came from
- Product tags (fragile, oversized, hazmat, perishable)
- Fulfillment type (ship-from-store, warehouse, drop-ship, local delivery)
- Time window (same-day, next-day, scheduled)
- Carrier selection, across every carrier you configure
- Service level (ground, express, overnight, economy) to match the SLA
- Nearest or most cost-effective warehouse assignment
- Special handling flags that carry through packaging and labeling
- Drop-ship straight to vendor fulfillment, skipping your warehouse
- Shipment split by weight, size or warehouse origin
- Automatic insurance on high-value shipments, off the order total
- Pickup board with ready times
- Delivery board with driver assignment and status
- Live tracking on a map (driver position, destination, ETA)
- Delivery zones with boundaries and courier assignment
- Shipments table (carrier, tracking, service level, weight, dimensions, cost)
- Void and re-ship
- Public customer tracking page (no sign-in, no indexing)
- HS code classification (automatic lookup per product)
- Landed cost calculator (product, shipping, duties, taxes, insurance, brokerage)
- Restricted items screening per destination country
- Sanctions list screening
- Customs document generation (commercial invoice, packing list, certificate of origin, customs declaration, bill of lading, airway bill)
- PDF generation with e-signature via Calisto Sign
- Delivered Duty Paid (DDP) support
- Active rental order board with status and priority
- Shortage detection (inventory vs. upcoming reservations)
- Return tracking (expected date, actual return, condition notes)
- Sub-rental tracking (source, cost, return obligation)
- Pre-dispatch and post-return inspections with photo documentation
- Multi-location inventory distribution and transfer requests
- Damage reports with photo evidence, repair status, and insurance claims
- Overdue unit tracking with escalation and fee calculation
- Cycle times by stage, concept type, and period
- SLA compliance with breached and at-risk orders marked
- Channel mix (volume and revenue by source)
- Partner performance (volume, cycle time, SLA, exception rate)
- Executive summary report with CSV export
- Approval queue with approve/reject on the record
- Counter (POS)
- Website (Sites)
- Mobile app (Apps)
- Phone (manual entry)
- API (system-to-system)
- Webhook (external event triggers)
- Marketplace channels via Sync
- Inventory (stock depletion on fulfillment, per-line availability)
- Ledger (revenue posting, order financials)
- Dispatch (delivery task assignment)
- Today (fulfillment status in the daily briefing)
- Assure (quality inspection on completed work)
- Workforce (team scheduling for fulfillment staff)
- University (role-specific fulfillment training)
- Signal (threshold breach alerts)
- Bookings (reservation becomes order)
- Tickets (event sale becomes order)
- Registry (order tied to membership)
- Pulse (read-only pricing reference)
- Payments (charge processing)
- Sync (marketplace channel sync)
- Mail, Inbox (order confirmations and status updates)
- Sites, Navigator, Apps, Station, Kiosks (storefront surfaces)
- Sign (supplier and customs documents)
Questions about Calisto Orderflow
모든 채널에서 오는 모든 주문을 최우선으로 처리합니다. 채널별 탭 대신 하나의 큐를 사용하는 것이 운영과 모니터링의 차이점입니다.
네, 나머지 비즈니스가 사용하는 동일한 재고, 일정 및 장부를 사용합니다. 충족될 수 없는 주문은 선반이 아닌 대기열에서 파악됩니다.
구조화된 양식을 통해 주문과 사유를 함께 전달하는 반품이 도착하면, 이메일 폴더가 아닌 분석 가능한 반품 처리가 가능해집니다.
네, 항목별 내역과 고객 정보 및 상태를 포함하여. 역사적 주문은 일반적으로 레코드 형태로 가져오므로 고객 이력이 유지됩니다.
이 페이지의 가격 섹션은 라이브 카탈로그를 읽으며 최종 권한을 가집니다. 주문당 수수료가 없으며, Orderflow 는 Calisto Ops 의 나머지 부분 없이도 작동합니다.
네, 항목별 내역, 배송 및 반품이 포함된 표준 형식으로 가능합니다.