The whole stay, from the front desk to the folio.
Run a hotel, a serviced-apartment building or a portfolio of rentals from one app. Check guests in with the room, the key and the registration in one flow, sell every night at one rate on every channel, keep the rooms ready, and settle one bill for everything the guest did on the property.
Everything a property runs, in one place
For hotels and resorts, serviced apartments and short-term rental managers.
フロントデスク
Arrivals, check-in with the key, registration, check-out.
Availability and rates
The grid, rate plans, seasons and night rules.
チャンネル
A switch per listing on every connected channel.
ルーム
Room board, housekeeping, laundry and minibar.
ゲストサービス
Requests, room service, concierge and VIP.
フォリオ
One bill for every charge on the property.
オーナー
Owner stays and owner statements.
レポート
Occupancy, ADR and RevPAR.
One
folio for the room, the restaurant, the spa and the golf
One
availability every channel sells from
Zero
nights re-keyed between the desk and the channels
From the arrival to the key.
The screens the desk stands at, from the morning’s arrivals to the last check-out.
Today’s arrivals
Who is arriving, who asked for early check-in, who has registered and what is still owed.
Check-in: the room and the key
Assign a ready room, take the pre-authorisation and issue the door key for the stay’s dates, in one flow.
Guest registration
The registration each property’s country requires, completed from the guest’s portal or at the desk.
ウォークイン
A guest at the desk with no booking is a reservation, a room and a pre-authorisation in a few clicks.
Check-out against the folio
Every charge from the stay on one bill. Settle it, and the key stops opening the door.
The guest is in the room. The night they bought was priced, published and sold long before they arrived.
Set the night once. Sell it everywhere.
The rate, the restrictions and the rooms left are one record, so your website, your front desk and every channel quote the same night.
Rooms down, nights across. Rates, availability and restrictions on the screen the reservations fill.
A departure is the start of the next arrival.
The clean, the inspection and the request from room 210 all happen to the same rooms the desk is giving out.
The room is ready before the guest asks.
A departure opens the clean, the clean and the inspection make the room ready, and a ready room is one the desk can give out.
Every room’s state comes from the work done on it: dirty after a departure, cleaned, inspected, ready.
Room board
Every room by floor or by status, with the turnovers due today first.
Housekeeping tasks
Cleaning, turnovers, laundry and maintenance, assigned and done room by room.
点検
A cleaned room checked before it is ready — your choice whether that is required.
回転率
Opened at check-out or at booking, or never — a setting, not a fixed rule.
Minibar and amenities
Charges posted to the folio, and the restock list from your own stock.
Stayover cleans
Daily, every few nights, or only when the guest asks — your cadence, and a guest can ask for less.
Common areas
Lobbies, corridors and pools cleaned on a schedule that makes its own tasks.
電話中
The attendant’s rooms on their phone: start, clean, inspected.
One bill for everything the guest did.
The room, the restaurant, the spa and the round of golf post to one folio. Outstanding is subtotalled by the currency each folio was opened in, never summed into one figure.
Everything after the check-out.
The group that pays one invoice, the owner who wants a statement, the figures you report on and the people who run each shift.
フォリオ
One folio per stay, and every outlet posts to it.
グループ
Rooms held for a group, an event, an agent or a channel.
オーナー
For the properties and units you manage on an owner’s behalf.
レポート
The figures a hotel is measured by, from its own records.
Kids club
Rooms, ratios and check-in for the children in your care.
チーム
Add the people who work here and choose the screens each one sees.
Stays does not stand alone. The spa appointment and the tee time are Bookings reservations, the door key is an Access credential, and the guest follows their stay in their own Navigator portal. Every one of them lands on the same folio.
Where Stays touches everything else.
2 of these 8 connections are in your plan today. The rest stay visible so you know the instrument is there before you need it.
Bookings
A table, a spa appointment or a tee time booked by an in-house guest is a Bookings reservation that posts to the same folio as the room.
Inventory
Minibar consumption and the linen and amenities a room is staged with deplete the same stock Inventory counts and reorders.
Sync
The channel-manager connection lives in Sync; each listing’s switch in Stays decides what that connection sells.
Pulse
Pulse moves the nightly rate with demand, and the rate it sets is the one the availability grid in Stays publishes.
Navigator
The guest’s portal shows the stay, the online check-in, the registration they sign and their folio, read from the reservation in Stays.
Access
The door key issued at check-in is an Access credential for the stay’s dates, revoked at check-out.
Orderflow
Housekeeping is one queue over one set of rooms, worked from Stays or from Orderflow’s floor.
Ledger
A settled folio and an owner statement post to the books in Ledger without an export.
No setup cost. Pay when you start using.
Hotels, serviced apartments and short-term rentals.
Included with Commerce or Ops
Reservations, inventory, listings, memberships, and tickets
Recommended for you
Works well together.
Calisto Bookings
Included with Commerce or Ops
Reservations, inventory, listings, memberships, and tickets
Learn more →Calisto Inventory
Calisto Ops
Reservations, inventory, listings, memberships, and tickets
Learn more →Calisto Sync
Calisto Pulse
Calisto Navigator
Calisto Access
Calisto Orderflow
Calisto Ledger
A la carte pricing →
推奨される
Stays を運用する業界と、それぞれがそれを運用する理由。
Everything included in Calisto Stays.
- Today’s arrivals, in-house guests, departures, no-shows and walk-ins. Check-in with room assignment, the door key and the guest’s verification, and check-out against the folio.
- The tape chart of every room by night, and the day, week and month views of every stay.
- Stays on the one reservation lifecycle: holds, the stay calendar, and the guest’s preferences on every booking.
- The availability grid by room type and night, rate plans and their types, packages and meal plans, private rates, seasons, length-of-stay pricing, day use, night rules and rate overrides.
- The room board read from the work done on each room, housekeeping tasks, inspections, turnovers, stayover cleans on your cadence, common areas on a schedule, and minibar and amenity restocking.
- Requests of the types you set, room service, cases, guest WiFi, upsells to guests in house, and VIP status.
- One folio per stay that every outlet posts to, pre-authorisation and deposits, the balance with its pay link, and the city ledger.
- Group blocks and allotments held for agents and channels, with pickup and release, rooming lists and group billing.
- Owners per property or per unit, owner agreements, owner stays, owner statements, and owner money held in trust.
- The police guest registration each property’s country requires, completed from the guest’s portal or at the desk.
- Your website’s rooms page, the booking and deposit rules, and cancellation.
- A switch per listing for each channel connected in Calisto Sync, against one availability that every booking updates within a minute; rooms sold counted per room type; an iCal calendar per unit; each unit’s registration number on its listing.
- The care board: rooms, ratios, check-in and collection.
- Occupancy, ADR, RevPAR and pickup, from your own records.
- Add people, invite them, and choose the screens each one sees, starting from front desk, housekeeper, night audit or owner.
- Units and their registration numbers, location, floors and rooms, room types and their overbooking allowance, rate plans, fees and taxes, tourist tax, deposit and cancellation, groups and allotments, owners, guest messages, request types, amenities, check-in and check-out, house rules and guest verification — every business rule a setting with a default.
Questions about Calisto Stays
Hotels and resorts, serviced-apartment buildings and short-term rental managers. A boutique property, an aparthotel and a portfolio of holiday homes run the same app, and the screens use the words your business uses.
In the apps built for them: restaurant tables, spa appointments and tee times in Bookings, coached sessions and classes in Active. Every one of them posts to the guest’s folio in Stays, so the bill at check-out is one bill, not four.
You connect your channel manager or each OTA once, in Sync. In Stays every listing has its own switch for each connected channel, and the rates, availability and night rules you set on the grid are what those channels sell.
Yes. Each property keeps the registration its country requires, the guest completes it from their portal or at the desk, and the front desk sees who is still missing one before they arrive.
Yes. Owners block their own stays without taking a guest booking off the calendar, and each owner gets a statement of what their unit earned, what was charged against it and what is paid out.
No. In Stays ▸ Team you add each person and choose the screens they see, starting from the Front Desk, Housekeeper, Night Audit or Owner set and changing it as you like. A housekeeper sees their rooms; a night auditor sees the folios and the day’s close.
Stays is included with a Calisto Ops or Commerce plan. On its own, it is priced per business by reservations a month. The pricing section on this page reads the live catalogue and is the authority.
Future reservations import against the guest and the room, so a switchover does not mean re-keying the season. What usually needs a decision is how your old room and rate names map to your new ones.
