Calisto Orderflow

Bawat order na kinukuha, mula sa bawat channel, sa isang queue.

Isang sistema ng pagpapatupad na gumagana sa lahat ng iyong operasyonal na datos sa loob ng Calisto Pro. Ang anumang pangangailangan na ito ay inilalagay sa pinakamataas na bahagi ng antas. Pag-advance ng isang yugto at ang inventaryo ay gumagalaw, ang pagsasara ng entry ay inilalagay at ang pagpapadala ay umabot sa pader ng pagpapadala.

Muna ang mga pagkakabigo, kaya ang kailangan mo ay ang nakikita mo · Ipagpatuloy ang isang yugto at maglalakad ang stock at ang mga libro · Paglalakbay, pagbabalik at paghahatid sa parehong rekord

Orderflow · Kitchen Display
Calisto Orderflow

Ang Order App para sa Fulfillment

Lahat ng order mula sa bawat channel sa isang queue, na may mga yugto na naglalakbay ng stock at nagpo-post ng entry. Ipagpatuloy ito at makakarating ang paglabas sa dispatch board.

0

ang mga vukabularyo ng fulfillment sa isang engine

0

mga kondisyon ng pag-rute

0

Uri ng pagbabalik

0

mga screen para sa pagpapatupad ng rental

Every

kanal sa isang hilera

Zero

integrations to maintain

Pagsasama

Counter, website, app, phone, API, webhook. Isang board.

Pumapasok ang bawat channel sa parehong queue, inayos ayon sa oras, at may tag na nagpapakita ng pinagmulan. Walang hiwalay na dashboards. Walang pagbabago sa pagitan ng mga sistema. Ang bawat payload na pumapasok ay inilalagay sa log kasama ang kanyang status ng pagproseso, at ang isa na nabigo ay ulitin imbes na mawala.

Ang Cockpit

Ang linya ng hintay ay maganda. Ipakita ko sa iyo kung ano ang hindi.

Maliban sa mga metrikong volume, ipinapakita ng cockpit ang nakatigil na trabaho, nabigo na hakbang, at mga pangunahing desisyon. Sundan ang mga order, pagpapadala, pagbabalik, oras ng siklo, at pagtupad sa SLA ngayon gamit ang mga tiles na maaaring i-drill down.

Orders and lines that stalled, failed or need a decision, each with its stage, age and severity. Click one and you are on the order.

Orderflow · Exceptions
Pangalawang hakbang

Natanggap. Nasa gitna. Handa. Sa kanyang paraan.

Kumpleto na ang larawan. Ngayon, gawin mo ito.

Every order moves through the same stages whatever channel it came from, and it moves line by line. An advance is checked against the stages that line may reach next, so a skipped step is refused and told why instead of quietly persisting.

The record beneath it carries the timeline of every transition, the financials from Ledger and per-line availability from Inventory. Notes, priority and the deadline stay editable. The price does not, because Pulse owns it.

The fulfillment step matches the order type. On the warehouse floor the same order is a pick list, a packing bench and a label, worked line by line with its dwell time on the row.

In a restaurant that same order is a ticket on the kitchen display, moving received to prepping to plating to ready. A service order becomes a task with a technician against it.

Orderflow · Order Detail
Pangasiwaan

Balik ito, o kunin ito kasama.

Pangasiwaan

Pito ang mga uri ng pagbabalik

Ang pagbabalik ay hindi isang anyo, kaya ang Orderflow ay nagdadala ng walong uri: pagbabalik, pagkansela, pagbabalik ng pera, RMA, reklamo sa nasirang gamit, walang epekto, at kompensasyon. Ang bawat isa ay nagre-record ng dahilan at kodigo ng dahilan, halaga ng pagbabalik ng pera, at ang mga linya na bumabalik kapag kinakailangan. Ang pagtanggap o pagtanggi ay isang nakarecord na desisyon, hindi isang pagbabago na ginawa nang tahimik ng isang tao.

Orderflow · Returns
Pangasiwaan

Mga grupo ng order

Ang mga order na dapat magkasama ay maglalakad nang magkasama. Ang isang grupo ay may sariling pangalan, customer, at mga tala; ang kanyang status ay galing sa mga miyembro nito, at lumalago bilang isang yunit. Kung ito ay ihihiwalay, ang bawat miyembro ng order ay mananatiling buhay.

Orderflow · Groups
Mga Fulfillment Zones

Ang parehong engine. Walong magkaibang palapag ng tindahan.

Palitan ang aktibong paksa at magbabago ang sahig kasama nito, paglalagay ng mga screen na ginagamit ng konsepto at pagtatanggal nito kapag nagpalit ka.

Mga Fulfillment Zones

Isang pangunahing bahagi. Walong konsepto-tataguyod na palapag.

Ang pangunahing operasyon tulad ng mga order, pagpapadala, at pagbabalik ay nananatiling universal habang ang mga interface ay nag-aadjust nang dinamikong batay sa iyong aktibong operasyon. Mula sa kusina hanggang sa warehouse, nakikita ng mga team ang eksaktong mga screen at workflows na kailangan ng kanilang floor.

Market · Warehouse

Pick lists, packing station, ship orders, batch fulfillment, carrier rate comparison.

Dine · Kitchen

Kitchen display, expo pass, bar queue, floor plan, tabs, catering, plating guides.

Stays · Front Office

Front desk, room board, housekeeping, minibar, guest requests, concierge, group billing.

Rentals · Fleet & Staging

Asset staging, condition checks, scan in and out, will-call, sub-rentals, damage.

Experiences · Operations

Guide assignment, manifests, departure checklists, capacity, check-in roster.

Events · Production

Venue setup, crew, function sheets, load in and out, run of show, rigging.

Time-Slots · Field Ops

Technician assignment, job sheets, dispatch board, on-site checklists, service photos.

Real Estate · Transaction Ops

Transaction board, document staging, showings, closing checklists, escrow, inspections.

Artists · Show Ops

Day sheet, load-in, run of show, rider fulfillment, tour itinerary, settlements.

Active · Program Delivery

Session prep, session rosters, tee sheet, pace of play, tournaments, wave starts.

Ang Routing Engine

Walong kondisyon. Pito na aksyon. Dito nagdiriwang ang mga order sarili nila.

Maglahad ng sariling lohika upang awtomatikong asignahin ang mga lokasyon ng pagpapatupad, mag-flag ng mga item na mataas ang halaga, at idirektahan ang daloy ng mga order nang walang kailangang manual na pag-iintindi.

Routing Rules

A rule decides how an order is fulfilled: which carrier, which warehouse, which service level, whether to split the shipment, whether to drop-ship it.

Orderflow · Routing & Zones

Cost Optimizer

Evaluates every matching carrier and service level, then takes the cheapest one that still meets the delivery promise.

What a rule reads

Eight conditions, alone or combined.

What it does about it

Seven actions, applied in order.

Routing Simulator

Test a new rule against historical orders before you activate it, and see which decisions would change.

Pagpapahintulot

Kinuha. Dinugtong. Inilagay sa barko. Na-track.

Hindi natatapos ang pagbibigay-labas kapag handa na ang item. Ang Orderflow ang nagdadala ng paghahatid: sino ang kukuha nito, sino ang magdudugtong, anong transportador ang mayroon, at ano ang makikita ng kustomer habang naghihintay.

Orders ready for a customer or courier to collect, with the ready time on each row. Mark it picked up and it leaves the board.

Active deliveries with destination, driver, estimated time and status. Assign one to a driver and the order moves with it. Once a shipment has a tracking number, its live position comes back through Sync onto the same board.

Carrier, tracking number, service level, destination, ship date, estimated delivery and cost, with quick filters for what needs attention, what is in transit and what has landed. Void one and it says so.

A tracking page anyone with the link can open. No sign-in and no app chrome: the reference, the status in plain language, the items with their stage, and a timeline. It is not indexed, and a link that does not resolve says the order was not found rather than leaking anything.

Orderflow · Pickup
Customs at Cross-Border

Klasipikasyon ng HS. Landed cost. Screening sa compliance. Nilikha ang mga dokumento.

Kapag lumampas ang isang order sa hangganan, ang customs engine ang nagkuklasipikasyon nito, nagtatakda ng presyo sa landing, at nag-scrutinize nito, kaya hindi ka magpapadala ng hindi pwedeng ibahagi at hindi na magkakaroon ng sorpresa ang iyong customer sa pinto.

HS Code Classification

Automatic Harmonized System lookup for every product in the shipment.

Landed Cost Calculator

Product, shipping, duties, taxes, insurance and brokerage to the customer’s door, calculated before you quote rather than after you ship.

Restricted Items Screening

Screened against the restricted and prohibited lists for the destination country, before the label prints.

Sanctions Checking

Sanctions screening, so a compliance problem surfaces before the shipment leaves.

Customs Documents

Commercial invoice, packing list, certificate of origin, declaration, bill of lading and airway bill, generated and signed through Sign.

DDP Support

Delivered Duty Paid: collect the duty upfront so the customer pays nothing at the door.

Rental Fulfillment

Lumabas ang kagamitan. Nababalik ang kagamitan. Bawat unit ay na-track.

Ang buong siklo ng pagpapalit ng kagamitan, pangyayari at pag-rental ng panlalaro ay nakikita dito, mula sa reserbasyon hanggang sa pagbabalik at pagsusuri, sa walong espesyal na ginawa na screen.

Orderflow · Fleet Status

Active rentals with status, customer, equipment, dates and priority.

Reservations inventory cannot cover, flagged before they become customer problems.

Expected return, actual return, condition notes and the next reservation.

What you rented in to fill a gap: source, cost and return obligation.

Pre-dispatch and post-return condition checks, with photo documentation.

Which units are where, and transfer requests between locations.

Damage reports with photo evidence, repair status, liability and claims.

Units past their return date, with escalation, contact history and fees.

Performance

Saan lumalabas ang oras. Saan ang pangako nalampas.

Ang throughput nang hiwalay ay hindi nagpapakita kung saan lumakad ang araw, at ang panahon na walang anumang bagay ay hindi ibig sabihin ng walang pagsasagawa.

Average time at each fulfillment stage, by concept type and period. The stage eating the day is the one an average hides.

Pricing

No setup cost. Pay when you start using.

Order tracking for everyone who fulfills.

Calisto Ops

Real-time insight into how orders are being fulfilled.

€60/user/mo

Recommended for you

Works well together.

Calisto Ledger

Calisto Ops

Full accounting.

Learn more →
€40/user/mo
Calisto Inventory

Included with Commerce or Ops

Reservations, inventory, contacts, tickets, and scheduling

Learn more →
0Additional Cost
Calisto Dispatch

Calisto Ops

Full task and field management software.

Learn more →
€65/user/mo
Calisto Purview

Included with every Calisto account

Account configuration and data rules.

Learn more →
0Additional Cost
Calisto Pulse

Calisto Commerce

Dynamic pricing engine.

Learn more →
1%of revenue processed
Calisto Deals

Calisto Commerce

A complete CRM.

Learn more →
€55/user/mo
Calisto Navigator

Calisto Navigator

Full customer portal builder.

Learn more →
€30/portal/mo

Inirerekomenda para sa

Ang mga industriya na nagpapatakbo ng Orderflow, at ano ang ginagawa ng bawat isa.

Hotels & ResortsKitchen & room service

Lahat ng orders ng bawat outlet sa isang kitchen queue

Hotels & Resorts sa Calisto →

Serviced ApartmentsWork in progress

The stages between sold and finished

Serviced Apartments sa Calisto →

Mga Pabahay na Maikli ang Panahon ng PagpapalitWork in progress

The stages between sold and finished

Mga Pabahay na Maikli ang Panahon ng Pagpapalit sa Calisto →

Mga RestawranDisplay sa kusina

Ang mga order ng bawat channel sa isang screen ng kusina

Mga Restawran sa Calisto →

Magandang PagkainDisplay sa kusina

Grill, cold, garde manger, at pass na may live times

Magandang Pagkain sa Calisto →

CateringPagpapalit sa kusina (BEO)

Ang nakasulat na kontrata ay nagpapaalaga ng BEO at prep list

Catering sa Calisto →

Bar at LoungePaglalakbay sa bar at kusina

Inumin hanggang sa punto ng pagpupuno, pagkain hanggang sa kusina

Bar at Lounge sa Calisto →

Mga Ahente ng Real EstateWork in progress

The stages between sold and finished

Mga Ahente ng Real Estate sa Calisto →

Real Estate BrokersWork in progress

The stages between sold and finished

Real Estate Brokers sa Calisto →

Pag-unlad ng PropyetaWork in progress

The stages between sold and finished

Pag-unlad ng Propyeta sa Calisto →

Clinical at SpaWork in progress

The stages between sold and finished

Clinical at Spa sa Calisto →

Buhay na Musika at mga FestivalWork in progress

The stages between sold and finished

Buhay na Musika at mga Festival sa Calisto →

Marathons & EnduranceWork in progress

The stages between sold and finished

Marathons & Endurance sa Calisto →

Mga Artist at TalentWork in progress

The stages between sold and finished

Mga Artist at Talent sa Calisto →

Pamamahala ng VenueSerbisyo sa kusina at bar

Mga order ng pangyayari at mga concession sa isang queue

Pamamahala ng Venue sa Calisto →

Event & Production RentalsWork in progress

The stages between sold and finished

Event & Production Rentals sa Calisto →

Golf & Member ClubsWork in progress

The stages between sold and finished

Golf & Member Clubs sa Calisto →

Recreation & Vehicle RentalWork in progress

The stages between sold and finished

Recreation & Vehicle Rental sa Calisto →

Mga Tour at KaranasanWork in progress

The stages between sold and finished

Mga Tour at Karanasan sa Calisto →

Mga Serbisyo sa Bahay at sa PaligidMga gawain sa trabaho

Ang tinatanggap na proposal ay naglilimbag ng work order

Mga Serbisyo sa Bahay at sa Paligid sa Calisto →

Mga Espasyo para sa Pagkaka-workWork in progress

The stages between sold and finished

Mga Espasyo para sa Pagkaka-work sa Calisto →

mga Content CreatorsWork in progress

The stages between sold and finished

mga Content Creators sa Calisto →

Videography at mga Manlalagay ng LarawanWork in progress

The stages between sold and finished

Videography at mga Manlalagay ng Larawan sa Calisto →

mga Graphic Designer at ArtistWork in progress

The stages between sold and finished

mga Graphic Designer at Artist sa Calisto →

Mga Online RetailersPagpapatupad ng order

Isang queue para sa bawat channel, kasama ang rate shopping

Mga Online Retailers sa Calisto →

In-Person RetailClick and collect

Walk-in at website sa parehong queue ng fulfillment

In-Person Retail sa Calisto →
Spec Sheet

Everything included in Calisto Orderflow.

Command Center
  • Exceptions as the hero tile (stalled, failed, needs decision)
  • Delivery exceptions queue (failed attempts, address errors, damage, refused)
  • Queue times and bottleneck detection per stage
  • Capacity throughput headroom with over-capacity flagging
  • Intake log with retry and processing status
  • Triage queue (accept, reject, flag incoming orders)
  • Real-time availability across the active purview
Orders & Fulfillment
  • List view, kanban board, scheduled orders, and recurring orders
  • Per-line stage advance with validated transitions
  • Full transition timeline (who advanced, when, from which stage)
  • Financials read from Ledger per order
  • Per-line availability read from Inventory
  • Seven return types (return, cancellation, refund, RMA, damage claim, void, comp)
  • Multi-order groups with derived status and bulk advance
  • Read-only pricing reference sourced from Pulse
Ten Fulfillment Zones
  • Warehouse: pick lists, packing station, ship orders, batch fulfillment, warehouses, carrier rate comparison
  • Kitchen: kitchen display, expo pass, bar queue, covers, floor plan, guest paging, server sections, tabs, private dining, catering, pre-shift notes, waste log, labor board, plating guides
  • Front Office: front desk, check-in and check-out, room board, housekeeping, laundry, minibar, guest requests, room service, concierge, upsells, VIP status, pre-authorization, group and owner billing
  • Fleet & Staging: asset staging, picking, condition checks, fleet status, scan in and out, will-call, transport, overdue equipment, shortages, sub-rentals, damage processing
  • Operations: guide assignment, manifests, departure checklists, capacity monitoring, check-in roster
  • Production: venue setup, crew, equipment pull, function sheets, load in and out, run of show, changeover, lighting and sound, rigging, power, gates, zone status, incidents, parking, cleaning, venue logbook
  • Field Ops: technician assignment, parts staging, job sheets, dispatch board, on-site checklists, service photos, recurring jobs, on-site time, invoicing handoff, session and clinical surfaces
  • Transaction Ops: transaction board, under contract, document staging, showings, closing checklists, contingencies, escrow releases, lockboxes, snag lists, inspections, tenancies, arrears, turnovers
  • Show Ops: day sheet, load-in, show run, wrap, rider fulfillment, advance sheets, stage management, travel, tour itinerary, setlists, settlements
  • Program Delivery: session prep, participant check-in, equipment setup, session rosters, spot assignments, tee sheet, starter, pace of play, tournaments, gear check, wave starts
Routing Engine
  • Eight routing conditions (value, weight, destination, tier, channel, tags, type, time)
  • Seven routing actions (carrier, service level, warehouse, handling, drop-ship, split, insurance)
  • Cost optimizer: cheapest path that meets the delivery SLA
  • Routing simulator: test rules against historical orders before activating
  • Six pre-built rule templates (cost, speed, regional, value, channel, custom)
Routing Conditions
  • Order value by threshold, range or tier
  • Total weight, for carrier and service selection
  • Destination to country, state, city, postal code, residential or commercial
  • Customer tier, so VIP, wholesale and first-time route differently
  • Source channel, so an order routes by where it came from
  • Product tags (fragile, oversized, hazmat, perishable)
  • Fulfillment type (ship-from-store, warehouse, drop-ship, local delivery)
  • Time window (same-day, next-day, scheduled)
Routing Actions
  • Carrier selection, across every carrier you configure
  • Service level (ground, express, overnight, economy) to match the SLA
  • Nearest or most cost-effective warehouse assignment
  • Special handling flags that carry through packaging and labeling
  • Drop-ship straight to vendor fulfillment, skipping your warehouse
  • Shipment split by weight, size or warehouse origin
  • Automatic insurance on high-value shipments, off the order total
Handoff & Shipping
  • Pickup board with ready times
  • Delivery board with driver assignment and status
  • Live tracking on a map (driver position, destination, ETA)
  • Delivery zones with boundaries and courier assignment
  • Shipments table (carrier, tracking, service level, weight, dimensions, cost)
  • Void and re-ship
  • Public customer tracking page (no sign-in, no indexing)
Customs & Cross-Border
  • HS code classification (automatic lookup per product)
  • Landed cost calculator (product, shipping, duties, taxes, insurance, brokerage)
  • Restricted items screening per destination country
  • Sanctions list screening
  • Customs document generation (commercial invoice, packing list, certificate of origin, customs declaration, bill of lading, airway bill)
  • PDF generation with e-signature via Calisto Sign
  • Delivered Duty Paid (DDP) support
Rental Fulfillment
  • Active rental order board with status and priority
  • Shortage detection (inventory vs. upcoming reservations)
  • Return tracking (expected date, actual return, condition notes)
  • Sub-rental tracking (source, cost, return obligation)
  • Pre-dispatch and post-return inspections with photo documentation
  • Multi-location inventory distribution and transfer requests
  • Damage reports with photo evidence, repair status, and insurance claims
  • Overdue unit tracking with escalation and fee calculation
Performance & Reporting
  • Cycle times by stage, concept type, and period
  • SLA compliance with breached and at-risk orders marked
  • Channel mix (volume and revenue by source)
  • Partner performance (volume, cycle time, SLA, exception rate)
  • Executive summary report with CSV export
  • Approval queue with approve/reject on the record
Intake Channels
  • Counter (POS)
  • Website (Sites)
  • Mobile app (Apps)
  • Phone (manual entry)
  • API (system-to-system)
  • Webhook (external event triggers)
  • Marketplace channels via Sync
Connected to Calisto Pro
  • Inventory (stock depletion on fulfillment, per-line availability)
  • Ledger (revenue posting, order financials)
  • Dispatch (delivery task assignment)
  • Today (fulfillment status in the daily briefing)
  • Assure (quality inspection on completed work)
  • Workforce (team scheduling for fulfillment staff)
  • University (role-specific fulfillment training)
  • Signal (threshold breach alerts)
  • Bookings (reservation becomes order)
  • Tickets (event sale becomes order)
  • Registry (order tied to membership)
  • Pulse (read-only pricing reference)
  • Payments (charge processing)
  • Sync (marketplace channel sync)
  • Mail, Inbox (order confirmations and status updates)
  • Sites, Navigator, Apps, Station, Kiosks (storefront surfaces)
  • Sign (supplier and customs documents)
Maling sagot

Questions about Calisto Orderflow

Bawat order mula sa bawat channel, na may mga pangangailangan mo sa itaas. Ang isang queue imbes na isang tab bawat channel ang pagkakaiba sa pagitan ng pagpapatakbo ng fulfillment at pag-monitor nito.

Oo, ang parehong inventory, schedule, at books ang ginagamit ng buong negosyo. Ang order na hindi maaangkop ay kilala sa queue kaysa sa shelf.

Pumapasok ang pagbabalik sa isang estrukturadong form na nagdadala ng order at dahilan, na ito ang nagpapahiwatig na ang mga pagbabalik ay maaaring suriin sa halip na isang folder ng mga email.

Oo, kasama ang kanilang mga item, kustomer, at status. Ang mga order sa nakaraan ay karaniwang inu-import bilang mga record upang manatiling kumpleto ang kasaysayan ng kustomer.

Ang seksyon ng presyo sa pahinang ito ay nagbabasa ng buhay na katalogo at ang awtoridad. Walang bayad bawat order, at gumagana ang Orderflow nang walang kailangan ng kalakip na Calisto Ops.

Oo, sa mga standard na format na may mga line items, fulfilment at returns.