Calisto Desk

SWITCH FROM SQUARESPACE

Squarespace to Calisto Desk

Desk runs tickets, requests, claims, service levels, a knowledge base and a help center for each business, with Calisto Threads for the team’s conversations and Calisto Dial for its calls, each sold on its own.

  • Online-butikker

Funktion for funktion

Calisto Desk ved siden af Squarespace Commerce

  • 6 I begge
Calisto Desk ved siden af Squarespace Commerce, funktion for funktion
6 funktionerCalisto DeskSquarespace Commerce
Intake
Contact FormsCalisto: the help center’s Submit a Request is one of the business’s Forms forms, and its Create a Ticket action writes the ticket.Kontrolleret 7. nov. 2026KildeJaJa
Form Submissions Kept for Follow-UpCalisto: each submission becomes a ticket on the queue, on its response targets, with the person who sent it as the requester.Kontrolleret 7. nov. 2026KildeJaJa
Tickets
Contacts With Notes and TagsCalisto: internal notes and tags on each ticket, and the requester opens in Contacts.Kontrolleret 7. nov. 2026KildeJaJa
Customer Profile With Order HistoryCalisto: the customer’s purchases, bookings, balances and related tickets beside the ticket.Kontrolleret 7. nov. 2026KildeJaJa
Knowledge
FAQ PagesCalisto: a knowledge base by category and a help center for each business, searchable, in its brand and on its own domain.Kontrolleret 7. nov. 2026KildeJaJa
Mobile
Alerts in the Mobile AppCalisto: Desk’s pushes carry Assign to Me, Reply, Approve, Decline and Call, and its widgets show the queue and what is breaching.Kontrolleret 7. nov. 2026KildeJaJa

Hvad der bevæger sig

Flyt dine data fra Squarespace Commerce

Dine data læses i din egen browser og sendes til din Calisto-konto. Calisto ser aldrig dit login for det gamle system.

Fra en eksportfil

Eksporter dine data fra Squarespace Commerce og drop filen ind. Den læses i din browser og kortlægges på Calisto.

Enhver regneark, du eksporterer fra Squarespace Commerce, kan kortlægges på Calisto, kolonne for kolonne.

Moving from Squarespace

Questions about switching

Where do form submissions go?

A Forms form with the Create a Ticket action puts each submission on Desk’s queue as a ticket, on its response targets, so it is answered from one place.

Can customers find answers on their own?

Each business has a help center with its articles by category, searchable, on its own domain if you connect one, and Was This Helpful? under every article.

Can I answer from my phone?

Desk installs with Home, Tickets, Threads and Dial tabs, and a notification carries Assign to Me and Reply.

Læs mere

Alt Calisto gør her

Siderne bag denne sammenligning: sektoren, appsene og guiderne.