Calisto Pro vs FareHarbor & Peek Pro

Guide Management: Not Just an Availability Toggle

FareHarbor lets you mark guides as available or unavailable. Calisto provides full guide operations: certification tracking with automatic expiration alerts, language capabilities, specialty skills, scheduling with conflict detection and overtime rules, payroll integration, commission tracking per tour, performance analytics, and a guide-facing mobile portal where they see their upcoming tours, route details, and guest manifests.

Multi-Day Itineraries: Not a Single Time Slot

FareHarbor and Peek are built for single-session activities: a 2-hour kayak tour, a zip-line session. Calisto handles multi-day adventures: a day-by-day itinerary builder, accommodation and transport coordination per day, meal planning, checkpoint management with guest progress tracking, and automated guest communication at each stage. Perfect for multi-day treks, diving packages, safari circuits, or island-hopping tours.

Customer Portal: More Than a Confirmation Email

FareHarbor sends a confirmation email. Peek sends a confirmation email. That's where the customer experience ends. Calisto Navigator gives every guest a self-service portal: view their upcoming tours with itinerary details and meeting points on a map, sign waivers digitally before arrival, upload required documents, message their assigned guide, leave reviews, and rebook for their next trip.

7-Stage Booking Automations

Confirmation, pre-arrival reminder, waiver nudge, day-of details, thank-you, review request, and rebooking offer. All automated with email and SMS delivery.

Abandoned Cart Recovery

3-step email + SMS drip at optimized intervals. One-click resume links bring guests back to complete their booking. Recover 1 in 6 lost bookings.

Cancellation Protection

Guests purchase optional protection at checkout. If they cancel, the protection covers the refund and you keep your revenue. Configurable premium per experience.

Dynamic Pricing Engine

7-factor yield management with 6 rule types: date-based, time-based, occupancy, day-of-week, advance purchase, and group size. Cold-start intelligence for new experiences.

Photo & Video Delivery

Upload photos per booking. Deliver via email, SMS, or guest portal. Track delivery status. Guests who receive photos are more likely to review and rebook.

Guest Self-Service Portal

Guests view bookings, sign waivers, self-reschedule, download QR tickets, and manage their profile. All browser-based, no app download.

Cross-Promotion Engine

After a kayak tour, suggest the sunset cruise. Full conversion tracking shows impressions, clicks, and completed bookings per promotion.

Daily Pulse Briefing

Morning briefing with departures, expected revenue, utilization rate, unsigned waivers, equipment alerts, and low-occupancy slots you could still fill.

Self-Service Kiosk

Touch-optimized tablet interface for walk-up guests. Browse, book, pay, and check in without staff. 48px buttons for outdoor and glove-friendly use.

75 Payment Gateways (BYOP)

Bring your own processor and keep your existing rates. Stripe, Square, MercadoPago, Cardnet DR, Azul DR, Redsys, M-Pesa, and dozens more regional gateways. Collect in the local currency.