Calisto Registry
Run memberships from the day they join to every renewal.
Sell your plans, check members in at the door, collect every renewal and chase the payments that fail, all in one app for your members.
Forja Athletic ClubLisbonTiersPlanMonthlyMembersUnlimitedInitiation 25 €59,00 €412Off-PeakInitiation 25 €38,00 €186FamilyInitiation 40 €139,00 €64StudentAnnual 320 €32,00 €97
Club Los AlmácigosSanto DomingoTiersPlanMonthlyMembersFull PlayingInitiation RD$180,000RD$13,200.00238Weekday PlayingInitiation RD$90,000RD$8,400.00164Family PlayingInitiation RD$240,000RD$19,800.0071JuniorInitiation RD$6,000RD$2,100.0058
Tlali CoworkMexico CityTiersPlanMonthlyMembersFlexAnnual $24,000$2,400.00148Hot Desk UnlimitedInitiation $1,000$5,200.0096Dedicated DeskInitiation $2,000$7,600.0041Private OfficeInitiation $6,000$30,000.0012
Sidra Thermal SpaDubaiTiersPlanMonthlyMembersThermal UnlimitedInitiation AED 150AED 450.00188Massage MonthlyLiveAED 320.00142Glow MembershipNewAED 365.0077
Bukhan Boulder HouseSeoulTiersPlanMonthlyMembers자유 이용Initiation ₩30,000₩129,000311평일 이용Initiation ₩30,000₩99,00014210회 이용권Live₩150,00088
Muizen Swim ClubCape TownTiersPlanMonthlyMembersSquad SwimmerInitiation R 350R 690,00126MastersInitiation R 350R 520,0074Family SwimInitiation R 500R 1 150,0058
The Ferrier ClubLondonTiersPlanMonthlyMembersResidentInitiation £500£175.00486CountryInitiation £300£95.00214Under 30Initiation £150£70.00160
Peachline Lawn CareAtlantaTiersPlanMonthlyMembersSeasonal CareAnnual $745$69.00312Full Lawn ProgramMost popular$119.00204Lawn and ShrubAnnual $1,715$159.0088
Spaakwerk FietsenAmsterdamTiersPlanMonthlyMembersStadsfietsInitiation € 15€ 19,50640E-bikeInitiation € 25€ 59,00318BakfietsInitiation € 25€ 79,0092
Kumoji DojoOsakaTiersPlanMonthlyMembers一般会員Initiation ￥11,000￥9,800134少年部Initiation ￥5,500￥6,60096家族会員Initiation ￥11,000￥15,40031
Forja Athletic ClubLisbonTiersPlanMonthlyMembersUnlimitedInitiation 25 €59,00 €412Off-PeakInitiation 25 €38,00 €186FamilyInitiation 40 €139,00 €64StudentAnnual 320 €32,00 €97
Club Los AlmácigosSanto DomingoTiersPlanMonthlyMembersFull PlayingInitiation RD$180,000RD$13,200.00238Weekday PlayingInitiation RD$90,000RD$8,400.00164Family PlayingInitiation RD$240,000RD$19,800.0071JuniorInitiation RD$6,000RD$2,100.0058
Tlali CoworkMexico CityTiersPlanMonthlyMembersFlexAnnual $24,000$2,400.00148Hot Desk UnlimitedInitiation $1,000$5,200.0096Dedicated DeskInitiation $2,000$7,600.0041Private OfficeInitiation $6,000$30,000.0012
Sidra Thermal SpaDubaiTiersPlanMonthlyMembersThermal UnlimitedInitiation AED 150AED 450.00188Massage MonthlyLiveAED 320.00142Glow MembershipNewAED 365.0077
Bukhan Boulder HouseSeoulTiersPlanMonthlyMembers자유 이용Initiation ₩30,000₩129,000311평일 이용Initiation ₩30,000₩99,00014210회 이용권Live₩150,00088
Muizen Swim ClubCape TownTiersPlanMonthlyMembersSquad SwimmerInitiation R 350R 690,00126MastersInitiation R 350R 520,0074Family SwimInitiation R 500R 1 150,0058
The Ferrier ClubLondonTiersPlanMonthlyMembersResidentInitiation £500£175.00486CountryInitiation £300£95.00214Under 30Initiation £150£70.00160
Peachline Lawn CareAtlantaTiersPlanMonthlyMembersSeasonal CareAnnual $745$69.00312Full Lawn ProgramMost popular$119.00204Lawn and ShrubAnnual $1,715$159.0088
Spaakwerk FietsenAmsterdamTiersPlanMonthlyMembersStadsfietsInitiation € 15€ 19,50640E-bikeInitiation € 25€ 59,00318BakfietsInitiation € 25€ 79,0092
Kumoji DojoOsakaTiersPlanMonthlyMembers一般会員Initiation ￥11,000￥9,800134少年部Initiation ￥5,500￥6,60096家族会員Initiation ￥11,000￥15,40031
Forja Athletic ClubLisbonTiersPlanMonthlyMembersUnlimitedInitiation 25 €59,00 €412Off-PeakInitiation 25 €38,00 €186FamilyInitiation 40 €139,00 €64StudentAnnual 320 €32,00 €97
Club Los AlmácigosSanto DomingoTiersPlanMonthlyMembersFull PlayingInitiation RD$180,000RD$13,200.00238Weekday PlayingInitiation RD$90,000RD$8,400.00164Family PlayingInitiation RD$240,000RD$19,800.0071JuniorInitiation RD$6,000RD$2,100.0058
Tlali CoworkMexico CityTiersPlanMonthlyMembersFlexAnnual $24,000$2,400.00148Hot Desk UnlimitedInitiation $1,000$5,200.0096Dedicated DeskInitiation $2,000$7,600.0041Private OfficeInitiation $6,000$30,000.0012
Sidra Thermal SpaDubaiTiersPlanMonthlyMembersThermal UnlimitedInitiation AED 150AED 450.00188Massage MonthlyLiveAED 320.00142Glow MembershipNewAED 365.0077
Bukhan Boulder HouseSeoulTiersPlanMonthlyMembers자유 이용Initiation ₩30,000₩129,000311평일 이용Initiation ₩30,000₩99,00014210회 이용권Live₩150,00088
Muizen Swim ClubCape TownTiersPlanMonthlyMembersSquad SwimmerInitiation R 350R 690,00126MastersInitiation R 350R 520,0074Family SwimInitiation R 500R 1 150,0058
The Ferrier ClubLondonTiersPlanMonthlyMembersResidentInitiation £500£175.00486CountryInitiation £300£95.00214Under 30Initiation £150£70.00160
Peachline Lawn CareAtlantaTiersPlanMonthlyMembersSeasonal CareAnnual $745$69.00312Full Lawn ProgramMost popular$119.00204Lawn and ShrubAnnual $1,715$159.0088
Spaakwerk FietsenAmsterdamTiersPlanMonthlyMembersStadsfietsInitiation € 15€ 19,50640E-bikeInitiation € 25€ 59,00318BakfietsInitiation € 25€ 79,0092
Kumoji DojoOsakaTiersPlanMonthlyMembers一般会員Initiation ￥11,000￥9,800134少年部Initiation ￥5,500￥6,60096家族会員Initiation ￥11,000￥15,40031
Forja Athletic ClubLisbonTiersPlanMonthlyMembersUnlimitedInitiation 25 €59,00 €412Off-PeakInitiation 25 €38,00 €186FamilyInitiation 40 €139,00 €64StudentAnnual 320 €32,00 €97
Club Los AlmácigosSanto DomingoTiersPlanMonthlyMembersFull PlayingInitiation RD$180,000RD$13,200.00238Weekday PlayingInitiation RD$90,000RD$8,400.00164Family PlayingInitiation RD$240,000RD$19,800.0071JuniorInitiation RD$6,000RD$2,100.0058
Tlali CoworkMexico CityTiersPlanMonthlyMembersFlexAnnual $24,000$2,400.00148Hot Desk UnlimitedInitiation $1,000$5,200.0096Dedicated DeskInitiation $2,000$7,600.0041Private OfficeInitiation $6,000$30,000.0012
Sidra Thermal SpaDubaiTiersPlanMonthlyMembersThermal UnlimitedInitiation AED 150AED 450.00188Massage MonthlyLiveAED 320.00142Glow MembershipNewAED 365.0077
Bukhan Boulder HouseSeoulTiersPlanMonthlyMembers자유 이용Initiation ₩30,000₩129,000311평일 이용Initiation ₩30,000₩99,00014210회 이용권Live₩150,00088
Muizen Swim ClubCape TownTiersPlanMonthlyMembersSquad SwimmerInitiation R 350R 690,00126MastersInitiation R 350R 520,0074Family SwimInitiation R 500R 1 150,0058
The Ferrier ClubLondonTiersPlanMonthlyMembersResidentInitiation £500£175.00486CountryInitiation £300£95.00214Under 30Initiation £150£70.00160
Peachline Lawn CareAtlantaTiersPlanMonthlyMembersSeasonal CareAnnual $745$69.00312Full Lawn ProgramMost popular$119.00204Lawn and ShrubAnnual $1,715$159.0088
Spaakwerk FietsenAmsterdamTiersPlanMonthlyMembersStadsfietsInitiation € 15€ 19,50640E-bikeInitiation € 25€ 59,00318BakfietsInitiation € 25€ 79,0092
Kumoji DojoOsakaTiersPlanMonthlyMembers一般会員Initiation ￥11,000￥9,800134少年部Initiation ￥5,500￥6,60096家族会員Initiation ￥11,000￥15,40031
Granary FitnessTorontoTotal Members1284Renewals (MTD)342New (MTD)61Member RenewalsPriya RamanAll Clubs11-10PaidMarcus LeblancCore11-11DueHannah O’NeillAll Clubs11-12RemindedTomás FerreiraCore11-13Due
Wattle Lane YogaSydneyRetrying6In grace3Suspended2Canceling1DunningChloe Nguyen$39.00RetryingLiam Hargreaves$39.00In graceAisha Patel$59.00SuspendedBen Whitlock$39.00Retrying
Club Los AlmácigosSanto DomingoTotal Members657Renewals (MTD)88New (MTD)9Member RenewalsFamilia HenríquezFamily Playing10/11PaidRafael UreñaFull Playing11/11DueCarolina PeñaSocial12/11RemindedLuis BatistaWeekday Playing14/11Due
Arce Tenis ClubBuenos AiresRetrying9In grace4Suspended3Canceling1DunningMartina Gallo$ 68.000,00RetryingFederico Ríos$ 52.000,00In graceLucía Benítez$ 68.000,00SuspendedNicolás Paz$ 52.000,00Retrying
Tlali CoworkMexico CityTotal Members297Renewals (MTD)114New (MTD)18Member RenewalsEstudio NopalPrivate Office10/11PaidDaniela IbarraHot Desk Unlimited11/11DueIván CárdenasDedicated Desk12/11RemindedRenata SolísFlex13/11Due
Sidra Thermal SpaDubaiRetrying4In grace2Suspended1Canceling1DunningNoura Al MansooriAED 450.00RetryingSophie LaurentAED 320.00In graceRania HaddadAED 365.00RetryingOmar SiddiquiAED 450.00Suspended
The Ferrier ClubLondonTotal Members860Renewals (MTD)71New (MTD)14Member RenewalsImogen HartleyResident10/11PaidKwame AsanteCountry11/11RemindedFreddie LowtherUnder 3012/11DueSaoirse ByrneResident15/11Due
Muizen Swim ClubCape TownRetrying5In grace2Suspended2Canceling1DunningThabo NkosiR 690,00RetryingEmma van WykR 1 150,00In graceZanele DubeR 520,00RetryingPieter BothaR 690,00Suspended
Bukhan Boulder HouseSeoulTotal Members541Renewals (MTD)203New (MTD)47Member Renewals김서연자유 이용11. 10.Paid박지훈평일 이용11. 11.Due이하은자유 이용11. 12.Reminded정민재자유 이용11. 13.Due
Kumoji DojoOsakaRetrying3In grace2Suspended1Canceling1Dunning田中 美咲￥9,800Retrying山本 翔太￥6,600In grace佐藤 健一￥15,400Retrying中村 葵￥9,800Suspended
Fjärdens RoddklubbStockholmTotal Members318Renewals (MTD)26New (MTD)12Member RenewalsElsa LindqvistSenior10/11PaidOskar BerglundMotion12/11DueMaja HolmJunior13/11RemindedViktor NyströmSenior16/11Due
Spaakwerk FietsenAmsterdamRetrying11In grace5Suspended3Canceling2DunningSanne de Vries€ 59,00RetryingJoris Bakker€ 19,50In graceFleur Jansen€ 79,00RetryingDaan Visser€ 59,00Suspended
Granary FitnessTorontoTotal Members1284Renewals (MTD)342New (MTD)61Member RenewalsPriya RamanAll Clubs11-10PaidMarcus LeblancCore11-11DueHannah O’NeillAll Clubs11-12RemindedTomás FerreiraCore11-13Due
Wattle Lane YogaSydneyRetrying6In grace3Suspended2Canceling1DunningChloe Nguyen$39.00RetryingLiam Hargreaves$39.00In graceAisha Patel$59.00SuspendedBen Whitlock$39.00Retrying
Club Los AlmácigosSanto DomingoTotal Members657Renewals (MTD)88New (MTD)9Member RenewalsFamilia HenríquezFamily Playing10/11PaidRafael UreñaFull Playing11/11DueCarolina PeñaSocial12/11RemindedLuis BatistaWeekday Playing14/11Due
Arce Tenis ClubBuenos AiresRetrying9In grace4Suspended3Canceling1DunningMartina Gallo$ 68.000,00RetryingFederico Ríos$ 52.000,00In graceLucía Benítez$ 68.000,00SuspendedNicolás Paz$ 52.000,00Retrying
Tlali CoworkMexico CityTotal Members297Renewals (MTD)114New (MTD)18Member RenewalsEstudio NopalPrivate Office10/11PaidDaniela IbarraHot Desk Unlimited11/11DueIván CárdenasDedicated Desk12/11RemindedRenata SolísFlex13/11Due
Sidra Thermal SpaDubaiRetrying4In grace2Suspended1Canceling1DunningNoura Al MansooriAED 450.00RetryingSophie LaurentAED 320.00In graceRania HaddadAED 365.00RetryingOmar SiddiquiAED 450.00Suspended
The Ferrier ClubLondonTotal Members860Renewals (MTD)71New (MTD)14Member RenewalsImogen HartleyResident10/11PaidKwame AsanteCountry11/11RemindedFreddie LowtherUnder 3012/11DueSaoirse ByrneResident15/11Due
Muizen Swim ClubCape TownRetrying5In grace2Suspended2Canceling1DunningThabo NkosiR 690,00RetryingEmma van WykR 1 150,00In graceZanele DubeR 520,00RetryingPieter BothaR 690,00Suspended
Bukhan Boulder HouseSeoulTotal Members541Renewals (MTD)203New (MTD)47Member Renewals김서연자유 이용11. 10.Paid박지훈평일 이용11. 11.Due이하은자유 이용11. 12.Reminded정민재자유 이용11. 13.Due
Kumoji DojoOsakaRetrying3In grace2Suspended1Canceling1Dunning田中 美咲￥9,800Retrying山本 翔太￥6,600In grace佐藤 健一￥15,400Retrying中村 葵￥9,800Suspended
Fjärdens RoddklubbStockholmTotal Members318Renewals (MTD)26New (MTD)12Member RenewalsElsa LindqvistSenior10/11PaidOskar BerglundMotion12/11DueMaja HolmJunior13/11RemindedViktor NyströmSenior16/11Due
Spaakwerk FietsenAmsterdamRetrying11In grace5Suspended3Canceling2DunningSanne de Vries€ 59,00RetryingJoris Bakker€ 19,50In graceFleur Jansen€ 79,00RetryingDaan Visser€ 59,00Suspended
Forja Athletic ClubLisbonTiersPlanMonthlyMembersUnlimitedInitiation 25 €59,00 €412Off-PeakInitiation 25 €38,00 €186FamilyInitiation 40 €139,00 €64StudentAnnual 320 €32,00 €97
Club Los AlmácigosSanto DomingoTiersPlanMonthlyMembersFull PlayingInitiation RD$180,000RD$13,200.00238Weekday PlayingInitiation RD$90,000RD$8,400.00164Family PlayingInitiation RD$240,000RD$19,800.0071JuniorInitiation RD$6,000RD$2,100.0058
Tlali CoworkMexico CityTiersPlanMonthlyMembersFlexAnnual $24,000$2,400.00148Hot Desk UnlimitedInitiation $1,000$5,200.0096Dedicated DeskInitiation $2,000$7,600.0041Private OfficeInitiation $6,000$30,000.0012
Sidra Thermal SpaDubaiTiersPlanMonthlyMembersThermal UnlimitedInitiation AED 150AED 450.00188Massage MonthlyLiveAED 320.00142Glow MembershipNewAED 365.0077
Bukhan Boulder HouseSeoulTiersPlanMonthlyMembers자유 이용Initiation ₩30,000₩129,000311평일 이용Initiation ₩30,000₩99,00014210회 이용권Live₩150,00088
Muizen Swim ClubCape TownTiersPlanMonthlyMembersSquad SwimmerInitiation R 350R 690,00126MastersInitiation R 350R 520,0074Family SwimInitiation R 500R 1 150,0058
The Ferrier ClubLondonTiersPlanMonthlyMembersResidentInitiation £500£175.00486CountryInitiation £300£95.00214Under 30Initiation £150£70.00160
Peachline Lawn CareAtlantaTiersPlanMonthlyMembersSeasonal CareAnnual $745$69.00312Full Lawn ProgramMost popular$119.00204Lawn and ShrubAnnual $1,715$159.0088
Spaakwerk FietsenAmsterdamTiersPlanMonthlyMembersStadsfietsInitiation € 15€ 19,50640E-bikeInitiation € 25€ 59,00318BakfietsInitiation € 25€ 79,0092
Kumoji DojoOsakaTiersPlanMonthlyMembers一般会員Initiation ￥11,000￥9,800134少年部Initiation ￥5,500￥6,60096家族会員Initiation ￥11,000￥15,40031
Granary FitnessTorontoTotal Members1284Renewals (MTD)342New (MTD)61Member RenewalsPriya RamanAll Clubs11-10PaidMarcus LeblancCore11-11DueHannah O’NeillAll Clubs11-12RemindedTomás FerreiraCore11-13Due
Wattle Lane YogaSydneyRetrying6In grace3Suspended2Canceling1DunningChloe Nguyen$39.00RetryingLiam Hargreaves$39.00In graceAisha Patel$59.00SuspendedBen Whitlock$39.00Retrying
Club Los AlmácigosSanto DomingoTotal Members657Renewals (MTD)88New (MTD)9Member RenewalsFamilia HenríquezFamily Playing10/11PaidRafael UreñaFull Playing11/11DueCarolina PeñaSocial12/11RemindedLuis BatistaWeekday Playing14/11Due
Arce Tenis ClubBuenos AiresRetrying9In grace4Suspended3Canceling1DunningMartina Gallo$ 68.000,00RetryingFederico Ríos$ 52.000,00In graceLucía Benítez$ 68.000,00SuspendedNicolás Paz$ 52.000,00Retrying
Tlali CoworkMexico CityTotal Members297Renewals (MTD)114New (MTD)18Member RenewalsEstudio NopalPrivate Office10/11PaidDaniela IbarraHot Desk Unlimited11/11DueIván CárdenasDedicated Desk12/11RemindedRenata SolísFlex13/11Due
Sidra Thermal SpaDubaiRetrying4In grace2Suspended1Canceling1DunningNoura Al MansooriAED 450.00RetryingSophie LaurentAED 320.00In graceRania HaddadAED 365.00RetryingOmar SiddiquiAED 450.00Suspended
The Ferrier ClubLondonTotal Members860Renewals (MTD)71New (MTD)14Member RenewalsImogen HartleyResident10/11PaidKwame AsanteCountry11/11RemindedFreddie LowtherUnder 3012/11DueSaoirse ByrneResident15/11Due
Muizen Swim ClubCape TownRetrying5In grace2Suspended2Canceling1DunningThabo NkosiR 690,00RetryingEmma van WykR 1 150,00In graceZanele DubeR 520,00RetryingPieter BothaR 690,00Suspended
Bukhan Boulder HouseSeoulTotal Members541Renewals (MTD)203New (MTD)47Member Renewals김서연자유 이용11. 10.Paid박지훈평일 이용11. 11.Due이하은자유 이용11. 12.Reminded정민재자유 이용11. 13.Due
Kumoji DojoOsakaRetrying3In grace2Suspended1Canceling1Dunning田中 美咲￥9,800Retrying山本 翔太￥6,600In grace佐藤 健一￥15,400Retrying中村 葵￥9,800Suspended
Fjärdens RoddklubbStockholmTotal Members318Renewals (MTD)26New (MTD)12Member RenewalsElsa LindqvistSenior10/11PaidOskar BerglundMotion12/11DueMaja HolmJunior13/11RemindedViktor NyströmSenior16/11Due
Spaakwerk FietsenAmsterdamRetrying11In grace5Suspended3Canceling2DunningSanne de Vries€ 59,00RetryingJoris Bakker€ 19,50In graceFleur Jansen€ 79,00RetryingDaan Visser€ 59,00Suspended
Calisto Registry
Everything a membership runs on, in order
Who your members are, what each one pays, and who gets in today.
Plans
What each plan costs and grants.
Joining
Inquiries, applications and onboarding.
The Door
Who gets in, with whom, and when.
Dues
Renewals, and the ladder for failed payments.
Holds and Changes
Freezes, plan changes and cancellations.
Retention
Who is drifting, who left, and why.
The Portal
What members do for themselves.
On a Phone
The door and members in the Calisto app.
Plans and Tiers
Set what each plan costs and what it grants
Each tier carries its monthly and annual rate, a joining fee, and reactivation, cancellation and freeze fees, all on one price table, so the figure a member is shown is the figure they are charged. Promotions are price adjustments on the tiers they apply to.
Plans
Configure membership tiers, pricing, and capacity.
New Plan
PlansTiersPricingAdjustmentsBaseEntitlementsIncluded ServicesProvider AccessIncluded VisitsAccess ZonesCreditsPending
Plans8
Live8
Members757
| Plan | Status | Monthly | Annual | Initiation | Service % | Product % | Members | Capacity |
|---|---|---|---|---|---|---|---|---|
| Full PlayingFounders | Live | RD$13,200 | RD$144,000 | RD$180,000 | 15% | 10% | 238 | 260 |
| Weekday Playing | Live | RD$8,400 | RD$90,000 | RD$90,000 | 10% | 10% | 164 | 200 |
| Family Playing | Live | RD$19,800 | RD$216,000 | RD$240,000 | 15% | 10% | 71 | 90 |
| Junior | Live | RD$2,100 | RD$22,800 | RD$6,000 | 5% | 5% | 58 | 80 |
| Social | Live | RD$2,700 | RD$28,800 | RD$18,000 | 5% | 10% | 126 | 150 |
| Corporate | Live | RD$24,000 | RD$264,000 | RD$300,000 | 15% | 10% | 14 | 20 |
| Senior Playing | Live | RD$7,200 | RD$78,000 | RD$60,000 | 10% | 10% | 49 | 60 |
| Non-Resident | Live | RD$5,400 | RD$58,800 | RD$45,000 | 5% | 5% | 37 | 50 |
Entitlements
Included services, included visits, provider access, access zones, discounts, money credits, stay allowances and season allowances, each counted on one redeem.
Entitlements
What each tier grants: benefits, stay allowances, discounts and credits. A tier’s session access is the pass it includes.
New Entitlement
BaseEntitlementsIncluded ServicesProvider AccessIncluded VisitsAccess ZonesCreditsPending
BenefitsStay allowancesDiscountsSeason allowancesCredits| Entitlement | Tier | Kind | How many | Counted | Times used | Status |
|---|---|---|---|---|---|---|
| 60-minute massage | Massage Monthly | Benefit | 1 | Per month | 1,284 | Active |
| Thermal circuit | Thermal Unlimited | Access | 1 | Per day | 9,411 | Active |
| Guest thermal pass | Thermal Unlimited | Benefit | 2 | Per month | 806 | Active |
| Facial of the month | Glow Membership | Benefit | 1 | Per month | 377 | Active |
| Rooftop pool | Thermal Unlimited | Access | 1 | Per day | 5,120 | Active |
| Hammam ritual | Glow Membership | Benefit | 1 | Per quarter | 96 | Active |
| Birthday treatment | Every tier | Benefit | 1 | Per year | 211 | Active |
Joining
Bring someone from their first question to their first visit
An inquiry is worked as a lead, with Deals, and Start Their Plan makes them a member. A full tier keeps a waitlist. Each new member is a card on the onboarding board, at their stage, with the person whose job it is to move them.
Onboarding
New members, step by step from their application to their first weeks.
New Onboarding
FamiliesCorporateEmployeesOnboarding
In pipeline15
Completed42
Average days to complete9
Bottleneck stageOrientation
Application Received3Alva SjöbergIn stage since 09/11Owner · KarinAwaiting the committeeHugo EkIn stage since 07/11Owner · KarinAwaiting the committeeSelma HallbergIn stage since 10/11Owner · KarinAwaiting the committee
Documents Pending3Nils DahlIn stage since 08/11Owner · JohanWilma StrandIn stage since 05/11Owner · JohanIda LindgrenIn stage since 09/11Owner · Karin
Payment Pending3Ebba LundIn stage since 09/11Owner · KarinApprovedGustav ÖbergIn stage since 07/11Owner · KarinApprovedKlara NilssonIn stage since 10/11Owner · JohanApproved
Access Setup3Axel HedlundIn stage since 10/11Owner · JohanFreja KvistIn stage since 08/11Owner · SaraEmil SöderbergIn stage since 09/11Owner · Sara
Orientation3Lukas WallinIn stage since 04/11Owner · SaraStina ForsbergIn stage since 02/11Owner · SaraElias NorénIn stage since 06/11Owner · Sara
Complete3Tove BergmanIn stage since 10/11Owner · SaraAlbin SandbergIn stage since 09/11Owner · JohanInes WikströmIn stage since 08/11Owner · Sara
Inquiries
Each inquiry with its source, its owner and how long it has waited, and Start Their Plan when they decide.
Inquiries
People who asked about joining. Reply, and start their plan when they decide.
New Inquiry
MineInquiriesWaitlistFamiliesCorporateEmployeesOnboarding
| Inquiry | Status | Source | Owner | Waiting |
|---|---|---|---|---|
| 최유진 | New | Website | 한지민 | 2h |
| 오승현 | Contacted | 한지민 | 1d | |
| 윤다인 | Qualified | Walk-in | 강태우 | 3h |
| 임재원 | New | Referral | 강태우 | 40m |
| 서지아 | Contacted | Website | 한지민 | 2d |
| 배준호 | Qualified | Event | 강태우 | 5h |
Start Their Plan
They become a member on the plan you choose. Send them a payment link to take the first charge, or take payment your own way.
Take the first chargeMy own waySend a payment link by emailSend a payment link by text messageCancelStart Their Plan
Waitlist
Who is waiting for a full plan, since when, and Offer the Place when one opens.
Waitlist
People waiting for a place on a plan that is full, until you offer it.
New Waitlist Entry
InquiriesWaitlistFamiliesCorporateEmployeesOnboarding
Waiting38
Added this week6
Waiting for a named plan31
| Name | Waiting For | Asked On | ||
|---|---|---|---|---|
| Ottilie Grant | ottilie.grant@gmail.com | Under 30 | 08/08/2026 | Offer the Place |
| Rohan Mehta | rohan@mehta.studio | Resident | 31/08/2026 | Offer the Place |
| Clara Whitfield | clara.whitfield@outlook.com | Under 30 | 13/09/2026 | Offer the Place |
| Jonah Ashworth | jonah.ashworth@gmail.com | Resident | 01/10/2026 | Offer the Place |
| Amara Okafor | amara.okafor@icloud.com | Under 30 | 19/10/2026 | Offer the Place |
| Felix Brandt | felix@brandtandco.co.uk | Resident | 01/11/2026 | Offer the Place |
Applications
No vote, or decided by named people in Approvals: any one of them, a majority or all.
Onboarding
New members, step by step from their application to their first weeks.
FamiliesCorporateEmployeesOnboarding
Application Received3Andrés Valdez MejíaFull PlayingIn stage since 6/11Awaiting the committeePaola JiménezFamily PlayingIn stage since 8/11Awaiting the committeeMiguel Ángel RosarioSocialIn stage since 9/11Approved
Approvals
Andrés Valdez MejíaAwaiting the committeeFull Playing · Proposed by Rafael Ureña- Deciding an application
- A majority of them
- Who decides
- 5 people
MCMercedes CastilloApproveHGHéctor GuzmánApproveJSJulia SantanaWaitingRTRamón TavárezWaitingIBIsabel BritoDecline
DeclineApproveEntry Documents
A plan can require a document at joining, accepted or refused with a reason on the member’s page.
Members
Lerato Mahlangu Pending
Send Payment LinkEdit Member
WaiversFreezesOnboardingTimeline
Documents
| Document | Received | Status |
|---|---|---|
| Medical clearance | 2026/10/29 | Accepted |
| Proof of age | 2026/10/29 | Accepted |
| Lifesaving certificateExpired in 2024, please upload the renewed one | 2026/11/07 | Refused |
| Parent consent | 2026/10/29 | Accepted |
| Photo for the card | 2026/10/29 | Accepted |
StandingStatusPendingTierSquad Swimmer
DoorsDoorsDoor access pausedIssue Door Code
Identity Checks
Verification at registration when you switch it on, with Identity, per check.
Register New Member
CancelRegister Member
Mónica Aguirre Lozano · Verified: ID Check
- Tier
- Identity Check
- Document
- Passport
- Country
- Mexico
- Verified
- 10/11/2026
- Expires
- 09/11/2029
Families and Companies
Dependants on a primary member, and company accounts with seats, monthly invoices and employees.
Corporate
Bulk/corporate membership agreements
New Company
FamiliesCorporateEmployeesOnboarding
Total accounts14
Total seats386
Corporate revenue / month$23,960
Average seats / account28
| Company Name | Account Manager | Seats Used | Total Seats | Rate / Seat / Month | Contract Ends | Status |
|---|---|---|---|---|---|---|
| Northline Logistics | Alicia Moreau | 62 | 70 | $58.00 | 2027-06-12 | Active |
| Harbourfront Dental Group | Alicia Moreau | 24 | 25 | $62.00 | 2027-02-06 | Active |
| Kestrel Software | Devon Park | 41 | 40 | $60.00 | 2027-09-07 | Active |
| St. Clair Credit Union | Devon Park | 33 | 45 | $56.00 | 2026-12-26 | Negotiating |
| Lakeshore Architects | Alicia Moreau | 12 | 15 | $64.00 | 2027-04-21 | Active |
| Brightwater Insurance | Devon Park | 88 | 100 | $54.00 | 2027-12-10 | Active |
Import
Bring members across from a spreadsheet: plan, dates, families, life members and an opening balance.
Import Members
Bring your members over from another system, each one as the membership already stands.
Import Another File
Imported3
Imported with a note3
Not imported1
| Name | Tier | Joined on | Status | Result |
|---|---|---|---|---|
| Joaquín Herrera | Socio Pleno | 11/11/2020 | Active | Imported |
| Valentina Sosa | Socio Pleno | 11/11/2022 | Active | Imported |
| Tomás AcostaJoined to Valentina Sosa’s family | Menor | 06/10/2025 | Active | Imported with a note |
| Rosa MedinaLife member, no dues | Vitalicio | 16/11/2001 | Active | Imported with a note |
| Gustavo Peralta | Fin de Semana | 10/11/2024 | Frozen | Imported |
| Camila OrtizOpening balance owed | Socio Pleno | 07/08/2026 | Active | Imported with a note |
| Esteban LunaNo tier named Socio Plenno | Socio Plenno | 14/01/2026 | Active | Not imported |
Inquiries
People who asked about joining. Reply, and start their plan when they decide.
New Inquiry
MineInquiriesWaitlistFamiliesCorporateEmployeesOnboarding
| Inquiry | Status | Source | Owner | Waiting |
|---|---|---|---|---|
| 최유진 | New | Website | 한지민 | 2h |
| 오승현 | Contacted | 한지민 | 1d | |
| 윤다인 | Qualified | Walk-in | 강태우 | 3h |
| 임재원 | New | Referral | 강태우 | 40m |
| 서지아 | Contacted | Website | 한지민 | 2d |
| 배준호 | Qualified | Event | 강태우 | 5h |
Start Their Plan
They become a member on the plan you choose. Send them a payment link to take the first charge, or take payment your own way.
Take the first chargeMy own waySend a payment link by emailSend a payment link by text messageCancelStart Their Plan
The Door
Check members in against their plan and standing
Scan a card or find anyone by name, see their standing and check them in. A check-in that names a zone admits only tiers that open it, inside their hours. A member’s doors follow their standing the moment it changes, with Access, and every refusal is recorded.
Check-In
Scan a card or find anyone by name
ImportNew Member
This door is forWhole building#G-20481
PRPriya RamanAll Clubs · In good standingChecked InStandingActiveWaiverNothing missingPasses and CreditGuest pass, 1 leftOwesNothing owedLast visit2026-11-08Renews2026-11-28
Sessions Now and Next
18:00Spin 45Studio B22 of 24
18:30Strength FoundationsFloor 211 of 14
Here Now
Marcus LeblancHannah O’NeillTomás FerreiraGrace KimOwen MacLeodFatima HaidariChecked In Today
GKGrace KimCard17:42
OMOwen MacLeodPhone17:39
FHFatima HaidariCard17:31
TFTomás FerreiraName17:20
Guests
Member Check-In
OverviewCheck-InsAccess LogRetentionChurnRevenue
In now64
Turned away today2
Let in anyway today1
| Member | Business Area | Type | Guests | Time |
|---|---|---|---|---|
| Imogen Hartley3 of 4 guest visits this month | Dining Room | Member | 3 | 19:42 |
| Kwame Asante1 of 4 guest visits this month | Library Bar | Member | 1 | 19:35 |
| Saoirse Byrne2 of 4 guest visits this month | Dining Room | Member | 2 | 19:28 |
| Freddie Lowther | Terrace | Member | None | 19:17 |
| Nadia Rahman1 of 4 guest visits this month | Screening Room | Member | 1 | 19:02 |
| Hugo Pemberton4 of 4 guest visits this month | Library Bar | Member | 4 | 18:51 |
A member’s guests at the door and on bookings count against one allowance, with who pays set by you.
Families at the Door
Check-In
Scan a card or find anyone by name
New Member
SvSipho van WykFamily Swim · with Emma van WykChecked InStandingActiveWaiverNothing missingOwesNothing owed
Families
| Member | Role | Standing |
|---|---|---|
| Emma van Wyk | Primary | Active |
| Jaco van Wyk | Dependant | Active |
| Sipho van Wyk | Dependant | Active |
| Lindi van Wyk | Dependant | Active |
A dependant stands with the primary member: lapsed dues stop the family, and paying restores it.
Roaming
Roaming
New Roaming Grant
SurveysRoamingWaiversCoverage
| Member | Home Location | Visiting | Reciprocal | Last Visit | Visits | Access Expires | Status |
|---|---|---|---|---|---|---|---|
| Beatriz Almeida | Lisboa · Alcântara | Porto · Boavista | Yes | 09/11/2026 | 6 | 20/12/2026 | Active |
| Gonçalo Ribeiro | Lisboa · Alcântara | Cascais | Yes | 10/11/2026 | 11 | 19/11/2026 | Active |
| Rui Fonseca | Cascais | Lisboa · Alcântara | Yes | 07/11/2026 | 4 | 13/11/2026 | Active |
| Família Rocha | Porto · Boavista | Lisboa · Alcântara | Yes | 04/11/2026 | 2 | 29/11/2026 | Active |
| Tiago Nunes | Lisboa · Alcântara | Porto · Boavista | No | 27/10/2026 | 1 | 02/12/2026 | Expired |
| Mariana Sousa | Porto · Boavista | Cascais | Yes | 08/11/2026 | 3 | 21/12/2026 | Active |
A membership used at every location you run, with each visit on the one record.
Visit History
Visits
Check-InsAccess LogRetentionChurnRevenue
Peak Check-In Times (Hour of Day)
67891011121314151617181920
| When | Member | Type | Guests | Checked In By |
|---|---|---|---|---|
| 06:12 | Chloe Nguyen | Class · Sunrise Flow | None | Self check-in |
| 06:15 | Ben Whitlock | Class · Sunrise Flow | None | Self check-in |
| 09:28 | Georgia Mills | Class · Yin | 1 | Tess (desk) |
| 12:05 | Hamish Doyle | Class · Lunch Express | None | Self check-in |
| 17:56 | Aisha Patel | Open studio | None | Tess (desk) |
| 18:22 | Liam Hargreaves | Class · Power Hour | None | Self check-in |
Who came, when, for what and with how many guests, and how each day of the week fills.
Dues and Renewals
Collect dues on time and chase what fails
Each plan says whether renewals are charged automatically or left for the team, and how far ahead. A failed charge is retried on the days you pick, then grace, suspension and the end, on your timing. Every step against the member is one rule, off until you turn it on.
Dunning
Failed-payment recovery ladder: retry, grace, suspend, cancel.
Configure Ladder
FreezesChargesDunningFolios
In retry9
In grace4
Suspended3
Pending cancel1
Revenue at risk$ 1.124.000
Recovery rate %78%
| Member | Plan | Amount | Stage | Days in Stage | Next Action | Last Notice |
|---|---|---|---|---|---|---|
| Martina Gallo | Socio Pleno | $ 68.000 | Retrying | 1 | Retry on day 3 | Payment failed |
| Nicolás Paz | Fin de Semana | $ 52.000 | Retrying | 3 | Retry on day 5 | Reminder 1 |
| Federico Ríos | Fin de Semana | $ 52.000 | In grace | 4 | Suspend on day 14 | Reminder 2 |
| Agustina Varela | Socio Pleno | $ 68.000 | In grace | 2 | Suspend on day 14 | Reminder 2 |
| Lucía Benítez | Socio Pleno | $ 68.000 | Suspended | 6 | End on day 45 | Suspension notice |
| Bruno Castro | Menor | $ 31.000 | Suspended | 11 | End on day 45 | Suspension notice |
| Diego Molina | Socio Pleno | $ 136.000 | Canceling | 2 | Ends on day 45 | Final notice |
Payment Links
What a member owes becomes your payment provider’s checkout, settled once it confirms.
Members
박지훈 Suspended
Send Payment LinkChange Plan
ProfileMembershipCredits & What’s IncludedVisitsWaiversFreezesOnboardingTimeline
Subscription
| Date | Amount | Status | Payment Method |
|---|---|---|---|
| 2026. 11. 07. | ₩99,000 | Failed | Card |
| 2026. 10. 08. | ₩99,000 | Paid | Card |
| 2026. 09. 08. | ₩99,000 | Paid | Card |
| 2026. 08. 09. | ₩99,000 | Paid | Card |
| 2026. 07. 10. | ₩99,000 | Paid | Card |
Payment Link
What a member owes becomes your payment provider’s checkout, settled once it confirms.
CancelSend Payment Link
StandingStatusSuspendedOwes₩99,000
By Hand, Always
Retry now, suspend, reinstate, waive or resolve, each recorded on the member’s timeline with who did it.
Members
Noura Al Mansoori Active
Check InChange Plan
WaiversFreezesOnboardingTimeline
10/11/2026Payment resolvedPaid at the desk, card ending 4417Mariam (desk)08/11/2026Retry nowDeclined: insufficient fundsMariam (desk)07/11/2026Payment reminderPayment link sent by emailCalisto05/11/2026Payment failedMonthly dues, declined by the bankCalisto10/10/2026Checked in for Thermal circuitAl WaslSelf check-in04/04/2026Enrolled as a memberThermal UnlimitedHessa (front desk)
StandingStatusActiveOwesNothing owedRetry NowWaiveSuspendResolve
Reminders
Renewal and payment reminders, and the team’s notices, sent as Automations rules you can see and change.
Renewals
All membership renewal management
Send Reminders
SubscriptionsRenewalsMineFreezesChargesDunningFolios
| Member Name | Plan | Renewal Date | Status |
|---|---|---|---|
| Elsa Lindqvist | Senior | 2026-11-12 | Active |
| Oskar Berglund | Motion | 2026-11-14 | Active |
| Maja Holm | Junior | 2026-11-16 | Active |
| Viktor Nyström | Senior | 2026-11-19 | Active |
| Linnea Åberg | Motion | 2026-11-22 | Frozen |
| Erik Sundqvist | Senior | 2026-11-25 | Active |
Send Renewal Reminders
Sends a reminder about their own membership to every member in the cohort, on the channels each member chose. To invite quiet members back, use New Win-Back Campaign.
CancelSend Reminders
Folios
Every charge and payment per member, outstanding subtotaled by currency and never added across them.
Folios
Billing transactions and payment tracking
Export CSV
FreezesChargesDunningFolios
| Member Name | Folio Month | Charges | Payments | Balance |
|---|---|---|---|---|
| Estudio Nopal | 2026-10 | $31,450.00 | $30,000.00 | $1,450.00 |
| Daniela Ibarra | 2026-10 | $5,960.00 | $5,200.00 | $760.00 |
| Iván Cárdenas | 2026-10 | $7,600.00 | $7,920.00 | -$320.00 |
| Café Colibrí S.A. | 2026-10 | $64,800.00 | $42,000.00 | $22,800.00 |
| Renata Solís | 2026-10 | $2,880.00 | $2,400.00 | $480.00 |
| Pablo Treviño | 2026-10 | $5,200.00 | $2,600.00 | $2,600.00 |
Holds, Plan Changes and Cancellations
Pause, move or end a membership under your policy
A freeze follows your yearly cap and notice and charges its fee. A plan change is billed as a full cycle, prorated or from the next renewal, as you set. A cancellation shows its quote first: when access ends, the refund, any fee, and what stops.
Members
Georgia Mills Active
Check InChange PlanCancel Membership
ProfileMembershipCredits & What’s IncludedVisitsWaiversFreezesOnboardingTimeline
Subscription
- Plan
- Studio Unlimited
- Billing frequency
- Monthly
- Billing amount
- $189.00
- Next billing date
- 22/11/2026
- Contract end date
- 23/01/2027
Cancel Membership
1. Reason2. ReviewMinimum term ends23/01/2027Notice period ends10/12/2026Access ends10/12/2026Renewals still charged1Early termination / cancellation fee$120.00Charged to their payment when the membership ends$120.00
BackCancel Membership
Members
Hannah O’Neill Active
Withdraw CancellationSend Reminder
ProfileMembershipCredits & What’s IncludedVisitsWaiversFreezesOnboardingTimeline
Cancellation booked
- Membership ends
- 2026-12-06
- Booked on
- 2026-11-06
Contact information
- hannah.oneill@gmail.com
- Phone
- +1 416 555 0182
- Preferred contact
Engagement
- Engagement score
- 62
- Segment
- Average
- Last visit
- 2026-11-09
- Total visits
- 284
Retention
See who is drifting and who left, and why
Retention by joining month, and the members who have gone quiet, measured against their own usual pace of check-ins, bookings and spend. Churn lists who left, after how long and why. A win-back opens Campaigns’ composer on a list of quiet or cancelled members.
Retention
Track member retention rates and identify at-risk members
Win-Back Campaign
Access LogRetentionChurnRevenue
90-Day Retention %86%
6-Month Retention %74%
12-Month Retention %63%
Cohorts Tracked12
Members Started1,128
Still Active541
| Cohort | Started With | Still Active | Retention % |
|---|---|---|---|
| 2025-11 | 96 | 61 | 64% |
| 2025-12 | 71 | 47 | 66% |
| 2026-01 | 142 | 98 | 69% |
| 2026-02 | 118 | 86 | 73% |
| 2026-03 | 104 | 79 | 76% |
| 2026-04 | 87 | 70 | 80% |
| 2026-05 | 79 | 68 | 86% |
| 2026-06 | 66 | 60 | 91% |
| Member | Renewal Date |
|---|---|
| 정민재자유 이용 | 2026. 11. 13.Remind |
| 이하은자유 이용 | 2026. 11. 12.Remind |
| 최도윤평일 이용 | 2026. 11. 19.Remind |
Revenue
Monthly and annual recurring revenue and joining fees by tier, each on its own currency.
Revenue
MRR, ARR, and revenue composition by membership tier
Access LogRetentionChurnRevenue
Monthly Recurring RevenueRD$5,961,900
Annual Recurring RevenueRD$71,542,800
Avg Revenue / MemberRD$9,074
Initiation Fees (YTD)RD$4,860,000
| Tier | Business Area | Members | Monthly Rate | Total MRR | % of Its Currency |
|---|---|---|---|---|---|
| Full Playing | Golf | 238 | RD$13,200 | RD$3,141,600 | 49% |
| Family Playing | Golf | 71 | RD$19,800 | RD$1,405,800 | 22% |
| Weekday Playing | Golf | 164 | RD$8,400 | RD$1,377,600 | 22% |
| Social | Clubhouse | 126 | RD$2,700 | RD$340,200 | 5% |
| Junior | Golf | 58 | RD$2,100 | RD$121,800 | 2% |
Surveys
A Forms form sent to every active member or chosen tiers, with its response rate and score.
Surveys
Ask your members a Forms form, and see how many answered and how they rated you
New Survey
Win-BackSurveysRoamingWaiversCoverage
| Survey | Asks | Status | Responses | Response Rate | Score | Closes |
|---|---|---|---|---|---|---|
| How was your thermal circuit? | Thermal Unlimited | Active | 142 | 41% | 4.6 | 22/11/2026 |
| Rooftop pool hours | All members | Active | 88 | 22% | 4.2 | 15/11/2026 |
| Massage therapists | Massage Monthly | Closed | 96 | 68% | 4.8 | 01/11/2026 |
| Glow Membership, first month | Glow Membership | Active | 31 | 40% | 4.4 | 30/11/2026 |
| Changing rooms | All members | Closed | 174 | 43% | 3.9 | 01/10/2026 |
Quiet Member Alerts
The team is told when a member goes quiet, and once a month how many have not been in.
14 worth reaching today
Payment failedICInês CarvalhoUnlimited · payment failedPAPedro AntunesOff-Peak · payment failed
Expiring this weekRFRui FonsecaOff-Peak · renews in 3 daysJTJoana TeixeiraUnlimited · renews in 5 days
Dormant: 30+ daysMLMiguel LopesUnlimited · last visit 41 days agoSMSofia MartinsStudent · last visit 34 days ago
Slipping: 15 to 30 daysACAndré CostaUnlimited · last visit 19 days ago
Win-Back
Cancelled and quiet members, who has been contacted and who came back, sent on to Campaigns.
Win-Back
Re-engage cancelled and quiet members and win back lost revenue
New Win-Back Campaign
Win-BackSurveysRoamingWaiversCoverage
Eligible for Win-Back47
Re-Engaged This Month6
Win-Back Rate %13%
| Member | Former Tier | Cancelled | Last Contact | Status |
|---|---|---|---|---|
| Ruan Pretorius | Masters | 2026/09/23 | 2026/11/04 | Re-Engaged |
| Nomvula Khumalo | Squad Swimmer | 2026/09/08 | 2026/11/04 | Contacted |
| Grant Adams | Masters | 2026/08/11 | 2026/11/04 | Contacted |
| Leila Jacobs | Family Swim | 2026/10/06 | 2026/11/09 | Not Contacted |
| Kyle Fortuin | Squad Swimmer | 2026/07/13 | 2026/10/11 | Declined |
| Ayanda Mthembu | Masters | 2026/10/14 | 2026/11/09 | Not Contacted |
New Win-Back Campaign
Who to invite backActive members with no visit in 30 daysMembers who cancelled
CancelOpen in Campaigns
Revenue
MRR, ARR, and revenue composition by membership tier
Access LogRetentionChurnRevenue
Monthly Recurring RevenueRD$5,961,900
Annual Recurring RevenueRD$71,542,800
Avg Revenue / MemberRD$9,074
Initiation Fees (YTD)RD$4,860,000
| Tier | Business Area | Members | Monthly Rate | Total MRR | % of Its Currency |
|---|---|---|---|---|---|
| Full Playing | Golf | 238 | RD$13,200 | RD$3,141,600 | 49% |
| Family Playing | Golf | 71 | RD$19,800 | RD$1,405,800 | 22% |
| Weekday Playing | Golf | 164 | RD$8,400 | RD$1,377,600 | 22% |
| Social | Clubhouse | 126 | RD$2,700 | RD$340,200 | 5% |
| Junior | Golf | 58 | RD$2,100 | RD$121,800 | 2% |
The Member’s Portal
Let members manage their own membership
Members join from your website with Sites, at the price they will be charged, and keep their card on file for renewals if they choose. In their portal, with Navigator, they pay what they owe, change their card, pause, renew, change plan and cancel with its quote first.
Joining Online
Members join from your website with Sites, at the price they will be charged.
Wattle Lane YogaJoin
Studio 8$139MonthlyAnnual $1,490Join
Studio UnlimitedFirst month 99$99$189MonthlyAnnual $1,990Join
Off-Peak$109MonthlyAnnual $1,150Join
Teacher Training$249MonthlyAnnual $2,590Joining fee $150Join
On a Phone
Work the door and the member list from a phone
In the Calisto app, Registry’s tabs are Home, Check-In, Members and Billing, and its shortcuts open Check-In, New Member, At Risk, Failed Payments and Members.
318 on the booksVisits today41Active302At Risk9Payment Failed3Expiring in 7 Days6On Hold7Just inAll
ELElsa LindqvistSenior06:42OBOskar BerglundMotion06:38MHMaja HolmJunior06:31VNViktor NyströmSenior06:25
New MemberNo Signal
Registry is being kept on this device.Name or member numberAllActiveAt riskPast due
윤윤다인자유 이용Saved. Will sync김김서연자유 이용 · TodayActive박박지훈평일 이용 · YesterdayPast due이이하은자유 이용 · 19 days agoAt risk정정민재자유 이용 · 2 days agoActive한한소희10회 이용권 · 3 weeks agoFrozen오오태양평일 이용 · TodayActive
Home, the door and the member list open with no signal once you keep them on that device. A new member made offline is sent once.
Shared Files
medical-clearance-lerato.pdfPDF · 214 KBFind a memberLMLerato MahlanguSquad Swimmer · #M-0417
Choose what to file it as in Lerato Mahlangu’s documents. Your team accepts or refuses it there.
Medical clearanceProof of ageLifesaving certificateParent consent
Add to a MemberShare a spreadsheet to import members, or a photo or PDF to file it in a member’s documents.
Notifications
09:4110/11/2026RegistrynowPayment failedMartina Gallo · Socio PlenoSend Payment LinkRegistry12mMember at riskFederico Ríos has not come in for 32 daysCallMessageRegistry1hMembership endingJoaquín Herrera · ends in 7 daysRemind
A drifting member rings with Call and Message, an ending membership with Remind, a failed payment with Send Payment Link.
Widget
Members Today on Windows 11: who came in, who is at risk, failed payments and memberships ending, with no money on it.
Companion apps
Where Registry touches everything else.
2 of these 8 connections are in your plan today; the others are their own apps.
Registry
Payments
Deals
Access
Automations
Campaigns
Forms
Navigator
Sites
Payments
Dues, joining fees, renewals, retries and refunds are charged through your own payment provider.
Deals
An inquiry is a Deals lead, and Start Their Plan turns it into a member once.
Access
A member’s doors follow their standing the moment it changes, and every refusal is recorded.
Automations
Every reminder and notice a membership sends is a rule you can see, change or switch off.
Campaigns
A win-back is a Campaigns list of quiet or cancelled members, sent only to those who opted in.
Forms
A member survey is a Forms form sent to the members or plans you choose.
Navigator
Members join, pay, pause, renew, change plan and cancel from their own portal.
Sites
Your website’s Join list shows each plan at the price it is charged.
Pricing
No setup cost. Pay when you start using.
Memberships, from joining to renewal.
Calisto Commerce
Your Core app shows everything your Commerce and Ops plans turn on.
2%of revenue
Recommended for you
Works well together.
Calisto Payments
Calisto Commerce
The providers you connect in each country, every payment, refund and chargeback, payouts matched to the payments they pay out, what a buyer may pay with, pay links, fiscal providers and your devices.
Learn more →2%of revenue
Calisto Deals
Calisto Commerce
The CRM: leads routed and claimed, a pipeline on your own stages, quotes as versions and the contracts they become, people and companies, the day’s follow-ups, the handoff after the sale, commissions and the forecast.
Learn more →€55/user/mo
Calisto Access
Calisto Ops
Doors and zones on the locks you connect, keys, codes and grants, visitors checked in at reception, live alarms and occupancy, alerts with a roll call, and a record of every door event.
Learn more →€50/mo
Calisto Automations
Calisto Ops
Rules that start from your Calisto apps, a schedule or a date and act across them all, every app’s automatic messages as rules, sequences that follow up until a person acts, and every run on record.
Learn more →€55/user/mo
Calisto Campaigns
Calisto Engage
Lists and consent per channel, emails built from blocks, sends at each person’s best hour, sequences and announcements, and what each campaign earned, credited to the click.
Learn more →€9per 1,000 emails
Calisto Forms
Calisto Navigator
Calisto Navigator
A portal with its own journey and messages, each client’s own records, unlimited clients signing in without passwords, and its own domain.
Learn more →€30/portal/mo
Calisto Sites
Calisto Sites
A website and its phone app, built from a template on the page itself, showing what you sell from your own records and published on your own domain.
Learn more →€30/site/mo
Core-Only Pricing →
Starter · up to 5,000 contact records
€79/mo
Growth · up to 25,000 contact records
€149/mo
Unlimited contact records
€249/mo
For businesses that prefer not to pay a percentage.
Recommended for
The industries that run Registry, and what each of them runs it for.
Hotels & ResortsGuest profiles
Preferences, tier, previous stays, and complaint history
Hotels & Resorts on Calisto →Serviced ApartmentsGuest & tenant records
Residents, corporate contacts, and stay history
Serviced Apartments on Calisto →Short-Term RentalsCustomer records
Who they are, what they bought, what to remember
Short-Term Rentals on Calisto →RestaurantsGuest profiles
Preferences, allergens, visit history, and lifetime spend
Restaurants on Calisto →Fine DiningGuest profiles
Allergies, preferences, wines finished, and anniversaries
Fine Dining on Calisto →Real Estate AgentsClient records
One client record from first message to disbursement
Real Estate Agents on Calisto →Property DevelopmentBuyer records
One record per buyer across the whole lifecycle
Property Development on Calisto →Live Music & FestivalsFan & attendee records
Every buyer in your database at the point of sale
Live Music & Festivals on Calisto →Artists & TalentFan & contact records
Promoters, fans, and labels on one record
Artists & Talent on Calisto →Sports Agents & AthletesClub & contact records
Clubs, sporting directors, scouts and sponsors on one record
Sports Agents & Athletes on Calisto →Venue ManagementClient records
Clients, promoters, and their full event history
Venue Management on Calisto →Stadiums & ArenasSocio & fan records
Socios, season-seat holders, and hospitality clients
Stadiums & Arenas on Calisto →Event & Production RentalsCustomer records
Who they are, what they bought, what to remember
Event & Production Rentals on Calisto →Recreation & Vehicle RentalCustomer records
Who they are, what they bought, what to remember
Recreation & Vehicle Rental on Calisto →Tours & ExperiencesGuest records
Guests, agents, and every departure history
Tours & Experiences on Calisto →Attractions & ParksCustomer records
Who they are, what they bought, what to remember
Attractions & Parks on Calisto →Coworking SpacesMember records
Plan, credential, room credits, print balance, event history
Coworking Spaces on Calisto →Content CreatorsFan records
One record per fan across subscriptions, purchases, messages
Content Creators on Calisto →Online RetailersCustomer records
Orders, returns, and messages on one customer
Online Retailers on Calisto →In-Person RetailersCustomer records
A record built by transactions, not a signup form
In-Person Retailers on Calisto →Spec sheet
Everything included in Calisto Registry.
Every screen, setting and connection that ships with the app, grouped by where you use it.
Plans, Tiers and Prices
- Plans and the tiers inside them, created and edited in the tier builder, with a page per tier
- Monthly and annual rates and a joining fee per tier, on the one price table
- Reactivation, cancellation and freeze fees per tier, each charged at its moment
- The price a member is shown on the Join list, Change Plan and their card is the price they are charged
- Promotions as price adjustments on chosen tiers, with the list price struck through where a member sees it
- Member discounts on services and products per tier, applied on the check and at every till
- Contract terms per tier: a minimum term in months and a notice period in days
- What turning auto-renew off means on a contracted tier: it gives notice, ends at the period end, or only the team may
- Joining fee on a trial: with the first charge after the trial, or at sign-up
- A tier with only a joining fee is a paid tier at enrolment and checkout
- Tier proposals wait in Approvals before they reach members
- Base pricing and the pricing lens, with Pulse for demand-driven rates
What a Tier Grants
- Entitlements per tier or for every tier: benefit, access, stay allowance, discount, money credit and season allowance
- Included Services, Provider Access, Included Visits and Access Zones, each its own lens over the same entitlements
- One redeem for the desk, the phone, the member portal, Navigator and a stay’s folio, with per-period caps and blackout dates
- Money credits granted automatically each period, in their own currency
- Credits: allocations per member, what is used and what is left
- Stay allowances posted at check-in, at check-out, daily, or spent as covered charges post, by charge type, department, room type and rate plan
- Session access per tier: every session, none, or through a pass the tier includes
- Packages of inclusions: named things with quantities, drawn down one use at a time, each use reversible with a reason
- A season holding: a suite or box leased for a ticket series, with its food and drink allowance per match or for the season
Joining and Onboarding
- Inquiries: the Deals lead list in a membership’s words, with Start Their Plan making the lead a member once
- Waitlist: a queue of people waiting for approval, with no place numbers
- Applications: no vote, or decided in Approvals by named people (any one, a majority or all)
- Onboarding board: application received, documents pending, payment pending, access setup, orientation and complete
- Days in stage, average days to complete and the slowest stage
- Onboarding tasks per tier, and an optional hand-off to Orderflow for a welcome kit
- Entry documents a plan requires or offers at joining, accepted or refused with a reason
- Identity verification at registration, enforced on the server, with Identity, per check
- Waivers: the waiver library and each member’s signed coverage
- New Member at the desk, with the plan’s auto-renew unless the desk chooses
- Card or direct debit kept on file for renewals when the member chooses, even when nothing is due today
- Import Members from CSV or Excel: plan, category, join and next dues dates, a dependant’s primary, life members and an opening balance
Members
- The member directory across every business area, with totals, search, filters and a past-due filter
- Mine: the members assigned to you
- A member’s page: profile, subscription and payments, credits, visits, waivers, entitlements, onboarding, holds and timeline
- Families: dependants under a primary member who stand with them at the door
- Corporate: company accounts with seats, a monthly rate, a contract end, employees and their invoices
- Call, message, send a payment link or check in from a member’s page
- The member directory members see of each other, only for members who opt in
- Search: members and tiers by name from Calisto’s search, never a figure
The Door
- Check-In: scan a card or find anyone by name, see their standing, check them in
- Access zones per tier, with days and hours, refused outside them
- Door access: enforce a zone the account has defined access for, or admit
- A member’s doors follow their standing as it changes, with Access; pause or restore them and issue a door code
- Every refusal at a door recorded
- Guests at the door and on bookings counted against one allowance, with who pays and what happens over it
- Roaming: a membership used at every location you run
- Visit history: who came, when, for what and with how many guests, and the usage heatmap on the business’s clock
- The day’s check-ins and who is in the building
Dues, Renewals and Failed Payments
- Subscriptions: active, paused and cancelled
- Renewals per plan: charged automatically or left for the team, 0 to 30 days ahead, with grace and what follows
- Renewals queue with Remind and Process on each row, and Send All Reminders
- Charges: what each subscription has billed
- Failed payments retried on the days you pick, then grace, suspension and the end of the membership, every step on your timing
- The door at each stage: open or closed, as you set
- Suspend and lock out a member whose payment failed: one rule, off until you turn it on
- By hand: Retry Now, Suspend, End Membership, grace for the days you pick, Resolve and Waive, each on the member’s timeline
- Restoring a member who pays: automatically or by the team, after the days you set
- Payment links to your payment provider’s checkout for what a member owes
- Charges through your own payment provider, with no card data held
- Folios: every charge and payment per member, outstanding subtotaled by currency
Holds, Plan Changes and Cancellations
- Freezes: allowed or not, a yearly cap, minimum notice, and the team waiving notice with a reason
- A freeze stops the membership paying for sessions, and its fee is charged when it is put on file
- Plan changes billed as a full cycle, prorated or from the next renewal, as you set
- Who approves a member’s plan request, a desk change or a hold: your routing in Approvals
- Future-dated plan changes applied on their day
- One cancellation engine for the desk, the member and the payment ladder, with its quote first
- A booked cancellation under a contract: the membership runs to its end day and says so, and can be withdrawn
- Why each membership ended, and when, kept for Churn
- Every policy an account setting that a tier can follow, replace or turn off
Retention, Revenue and Reports
- Retention at 90 days, six months and a year, by joining month, with the members at risk
- Drifting members: measured against their own pace of check-ins, bookings and spend, over the weeks you set
- Churn: who left, after how long, and why
- Win-Back: quiet and cancelled members, Mark Offer Made, and a Campaigns list for Campaigns’ composer
- Surveys: a Forms form for every active member or chosen tiers, with responses, response rate and score
- Revenue: monthly and annual recurring revenue, revenue per member and joining fees, by tier and currency
- Recent membership payments
- Performance overview and Reports, one row per business area
The Member’s Portal
- Join from your website, kiosk or portal at the price they will be charged, then the payment page
- Pay what they owe and change their card
- Pause within your freeze policy, renew, change plan, and cancel with its quote first
- See the day a booked cancellation ends and withdraw it where the tier allows
- Their plan, credits, entitlements and what they have used, and their own documents
- Receive offers and news: their consent kept in Campaigns
What Registry Sends
- Every message is an Automations rule, listed and edited in Automations and in Registry’s own footer
- Renewal reminder to the member, and the team’s notice, a set number of days before each renewal
- Lapse notice, payment reminders, suspended and ended notices
- Payment failed, to the team, on every failed attempt
- Plan change notice, welcome message and freeze ending
- Class and series notices for the person
- Quiet member alerts and the monthly count of members who have not been in
- Onboarding complete handed to Orderflow, off by default
- No marketing: a win-back is written and sent in Campaigns
Settings
- General: the business profile and getting-started checklist, design, sign-in and what you sell
- Locations and money: locations, currencies and taxes
- Memberships: defaults, holds, plan changes, applications and onboarding
- Renewals and payments: renewals and failed payments
- Members and guests: identity verification, families, guests, drifting members and the client portal
- Door and benefits: door access and entitlements
- Notifications: renewal reminders, payment reminders and quiet member alerts
- Your own notifications, and Keep Registry on This Device
In the Apps That Run Memberships
- Fit, Golf, Coworking, Salon, Spa and Dine run their members over Registry, each in its own words
- Trades’ service plans: a tier whose included visits arrive as recurring work
- Coworking’s held desks and offices, extended with each renewal
- Salon’s chair-rental plans, with each renter settled your way
- Events’ suites and boxes held for a season
- Velocity’s projects drawing down a client’s package
On a Phone and Installed
- Part of the one Calisto app: tabs Home, Check-In, Members and Billing
- Shortcuts: Check-In, New Member, At Risk, Failed Payments and Members
- Home, the door and the member list open with no signal once kept on the device; a new member made offline is sent once
- Shared files: a spreadsheet opens Import Members, a photo or PDF is filed in a member’s documents
- Notifications with Call, Message, Remind and Send Payment Link
- Members Today widget on Windows 11, with no money on it
- Withheld money reads Not shared with you, as your Money access settings say
With Other Calisto Apps
- Payments (your payment providers)
- Deals (inquiries as leads)
- Access (door readers and locks)
- Automations (every message and the payment rule)
- Campaigns (win-back and consent)
- Forms (member surveys)
- Navigator (the member portal)
- Sites (the Join list on your website)
- Identity (verification at registration)
- Orderflow (welcome kits)
- Circle (points and loyalty)
- Purview and Blueprint (governed settings)
Honest answers
Questions about Calisto Registry
Fit, Golf, Coworking, Salon, Spa and Dine show the same members, plans and dues in their own words, and Trades’ service plans and Rentals’ monthly plans are Registry tiers. A member, a plan or a payment edited in any of them is the same record everywhere.
The charge is retried on the days you pick. Grace, suspension and ending the membership happen only on the timing you set and only once you turn on the rule that suspends and locks out a member whose payment failed. Until then the member keeps their access and owes the payment, and the team acts by hand.
Yes. Each tier’s rates and fees are rows on one price table, and every figure shown on the Join list, Change Plan and the member’s card is worked out the same way as every charge, promotions included.
Yes, from their portal with Navigator, inside the policies you set. A pause follows your freeze rules, a plan change waits in Approvals if you route it there, and a cancellation shows when access ends, the refund and any fee before it is confirmed.
No. Renewal and payment reminders are Automations rules. Inviting quiet or cancelled members back is a Campaigns list, written and sent in Campaigns, and only members who opted in receive it.
Yes. Import Members takes a CSV or Excel file with each member’s plan, join and next dues dates, families, life members and an opening balance owed. Card and direct debit authorizations are set up again with your own payment provider.
It comes with any Calisto Commerce or Ops plan. On its own it is priced per business by the number of contact records, as the price box on this page shows.
