Calisto Desk

SWITCH FROM SQUARESPACE

Squarespace to Calisto Desk

Desk runs tickets, requests, claims, service levels, a knowledge base and a help center for each business, with Calisto Threads for the team’s conversations and Calisto Dial for its calls, each sold on its own.

  • Retailer online

Funzione per funzione

Calisto Desk accanto a Squarespace Commerce

  • 6 In entrambi
Calisto Desk accanto a Squarespace Commerce, funzionalità per funzionalità
6 funzionalitàCalisto DeskSquarespace Commerce
Intake
Contact FormsCalisto: the help center’s Submit a Request is one of the business’s Forms forms, and its Create a Ticket action writes the ticket.Controllato 7 nov 2026FonteSìSì
Form Submissions Kept for Follow-UpCalisto: each submission becomes a ticket on the queue, on its response targets, with the person who sent it as the requester.Controllato 7 nov 2026FonteSìSì
Tickets
Contacts With Notes and TagsCalisto: internal notes and tags on each ticket, and the requester opens in Contacts.Controllato 7 nov 2026FonteSìSì
Customer Profile With Order HistoryCalisto: the customer’s purchases, bookings, balances and related tickets beside the ticket.Controllato 7 nov 2026FonteSìSì
Knowledge
FAQ PagesCalisto: a knowledge base by category and a help center for each business, searchable, in its brand and on its own domain.Controllato 7 nov 2026FonteSìSì
Mobile
Alerts in the Mobile AppCalisto: Desk’s pushes carry Assign to Me, Reply, Approve, Decline and Call, and its widgets show the queue and what is breaching.Controllato 7 nov 2026FonteSìSì

Cosa si muove

Portando i tuoi dati da Squarespace Commerce

I tuoi dati vengono letti nel tuo browser e inviati al tuo account Calisto. Calisto non vede mai il tuo accesso per il vecchio sistema.

Da un file di esportazione

Esporta i tuoi dati da Squarespace Commerce e scarica il file. Viene letto nel tuo browser e mappato su Calisto.

Qualsiasi foglio di calcolo che esporti da Squarespace Commerce può essere mappato su Calisto, colonna per colonna.

Moving from Squarespace

Questions about switching

Where do form submissions go?

A Forms form with the Create a Ticket action puts each submission on Desk’s queue as a ticket, on its response targets, so it is answered from one place.

Can customers find answers on their own?

Each business has a help center with its articles by category, searchable, on its own domain if you connect one, and Was This Helpful? under every article.

Can I answer from my phone?

Desk installs with Home, Tickets, Threads and Dial tabs, and a notification carries Assign to Me and Reply.

Scopri di più

Tutto ciò che Calisto fa qui

Le pagine dietro questo confronto: il settore, le app e le guide.