SWITCH FROM SQUARESPACE
Squarespace to Calisto Desk
Desk runs tickets, requests, claims, service levels, a knowledge base and a help center for each business, with Calisto Threads for the team’s conversations and Calisto Dial for its calls, each sold on its own.
- Retailer online
Funzione per funzione
Calisto Desk accanto a Squarespace Commerce
- 6 In entrambi
| 6 funzionalità | Calisto Desk | Squarespace Commerce |
|---|---|---|
| Intake | ||
| Contact FormsCalisto: the help center’s Submit a Request is one of the business’s Forms forms, and its Create a Ticket action writes the ticket.Controllato 7 nov 2026Fonte | Sì | Sì |
| Form Submissions Kept for Follow-UpCalisto: each submission becomes a ticket on the queue, on its response targets, with the person who sent it as the requester.Controllato 7 nov 2026Fonte | Sì | Sì |
| Tickets | ||
| Contacts With Notes and TagsCalisto: internal notes and tags on each ticket, and the requester opens in Contacts.Controllato 7 nov 2026Fonte | Sì | Sì |
| Customer Profile With Order HistoryCalisto: the customer’s purchases, bookings, balances and related tickets beside the ticket.Controllato 7 nov 2026Fonte | Sì | Sì |
| Knowledge | ||
| FAQ PagesCalisto: a knowledge base by category and a help center for each business, searchable, in its brand and on its own domain.Controllato 7 nov 2026Fonte | Sì | Sì |
| Mobile | ||
| Alerts in the Mobile AppCalisto: Desk’s pushes carry Assign to Me, Reply, Approve, Decline and Call, and its widgets show the queue and what is breaching.Controllato 7 nov 2026Fonte | Sì | Sì |
Cosa si muove
Portando i tuoi dati da Squarespace Commerce
I tuoi dati vengono letti nel tuo browser e inviati al tuo account Calisto. Calisto non vede mai il tuo accesso per il vecchio sistema.
Da un file di esportazione
Esporta i tuoi dati da Squarespace Commerce e scarica il file. Viene letto nel tuo browser e mappato su Calisto.
Qualsiasi foglio di calcolo che esporti da Squarespace Commerce può essere mappato su Calisto, colonna per colonna.
Moving from Squarespace
Questions about switching
Where do form submissions go?
A Forms form with the Create a Ticket action puts each submission on Desk’s queue as a ticket, on its response targets, so it is answered from one place.
Can customers find answers on their own?
Each business has a help center with its articles by category, searchable, on its own domain if you connect one, and Was This Helpful? under every article.
Can I answer from my phone?
Desk installs with Home, Tickets, Threads and Dial tabs, and a notification carries Assign to Me and Reply.
Scopri di più
Tutto ciò che Calisto fa qui
Le pagine dietro questo confronto: il settore, le app e le guide.
- Commercio e retailCalisto per Retailer online
Calisto Shop puts your products, one live stock count, every channel’s orders, shipping and returns on one record, so the website and the marketplaces never sell a unit you do not have.
Open - PrezziPrezzi per Retailer onlineOpen
- AppCalisto Shop
Retail online e retail fisico: la cassa e il cassaforte, ordini selezionati, confezionati e spediti, resi in un'unica lista, prodotti con varianti e codici a barre, carte regalo e abbonamenti, scorte, sconti e ogni canale di vendita in un unico stock live.
Open - AppCalisto Desk
Il servizio desk, con Calisto Threads per la messaggistica di squadra e Calisto Dial per le chiamate di squadra.
Open