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ReviewPro to Calisto Reputation

Every review site in one inbox, each reply published where the review was left, review requests that never gate a review, and each place's Google profile kept right.

  • Hotel & Resorts

Funzione per funzione

Calisto Reputation accanto a ReviewPro by Shiji

  • 14 In entrambi
  • 6 Solo in ReviewPro by Shiji
Calisto Reputation accanto a ReviewPro by Shiji, funzionalità per funzionalità
20 funzionalitàCalisto ReputationReviewPro by Shiji
Reviews
Reviews From Google, Tripadvisor and the OTAsCalisto: every review from every connected site lands in one inbox, newest first; Google Business Profile, Facebook, Yelp and Tripadvisor sync hourly, and Booking.com, Airbnb and Expedia reviews arrive through the channel manager with stay dates and category ratings (with Sync).Controllato 1 nov 2026FonteSìSì
Feedback Tied to Guest ProfilesCalisto: each review's page shows the guest's possible match from the customer book, the reply, who answered and whether it is live on the site.Controllato 1 nov 2026FonteSìSì
Insights
Sentiment AnalysisCalisto: every review is classified for sentiment and themes as it arrives, and Analytics shows the sentiment trend and each theme's trend.Controllato 1 nov 2026FonteSìSì
One Score Across Review SitesCalisto: Analytics gives one average rating over every connected review site, and the same figure per site and per place.Controllato 1 nov 2026FonteSìSì
Comparison Between Group PropertiesCalisto: the scoreboard ranks every place on rating, volume, response rate and hours to reply.Controllato 1 nov 2026FonteSìSì
Response Rate and Response Time ReportsCalisto: Analytics shows average rating, volume, response rate and hours to reply, by star, over time and by review site.Controllato 1 nov 2026FonteSìSì
Customizable DashboardsCalisto: saved report dashboards are exported or emailed on a schedule (with Reports and Automations).Controllato 1 nov 2026FonteSìSì
Filters by Room, Trip Type and Traveler TypeReviews and reports are filtered by room, source, trip type and traveler type, and survey results by room number, room type, stay length, corporate client and loyalty level.Controllato 1 nov 2026FonteNoSì
Competitors
Competitor BenchmarkingCalisto: competitors' ratings are measured daily from Google, entered by hand for other sites, and set beside each place's own.Controllato 1 nov 2026FonteSìSì
Competitors' Guest Feedback in DetailDirect competitors' guest feedback is read in detail, with their response rate and NPS compared and more than 700 hospitality concepts drilled into.Controllato 1 nov 2026FonteNoSì
Feedback
Guest SurveysCalisto: surveys are built as forms and answered on a public page, and the private feedback answers are read beside the reviews (with Forms).Controllato 1 nov 2026FonteSìSì
Public Review Prompts in Feedback RequestsCalisto: a campaign's feedback line offers a customer below it private feedback first while the public review link stays shown, so no review is gated.Controllato 1 nov 2026FonteSìSì
Survey Delivery by WhatsAppGuest surveys are delivered by WhatsApp as well as by email and SMS.Controllato 1 nov 2026FonteNoSì
Survey Goals by DepartmentSurvey goals are set for each department, from the front desk to housekeeping.Controllato 1 nov 2026FonteNoSì
Replies
AI Response DraftsCalisto: an AI reply is drafted in the review's own language, and nothing is saved until a person saves it.Controllato 1 nov 2026FonteSìSì
Staff Review Before PublishingCalisto: replies written by team members can wait for an owner's or admin's approval, following the business's approval routing, before they go live.Controllato 1 nov 2026FonteSìSì
Bulk AI ResponsesUp to 20 AI responses are generated at once for review and editing.Controllato 1 nov 2026FonteNoSì
AI Responses That Use the Property's DetailsAI responses draw on Property Insights so each reply reflects the hotel's own features and brand identity.Controllato 1 nov 2026FonteNoSì
Operations
Cases Created From ReviewsCalisto: Hand to Operations raises an Assure finding from a review, and an alert word matched when a review arrives can raise one automatically (with Assure).Controllato 1 nov 2026FonteSìSì
Mobile
Mobile AppCalisto: the phone app has Home, Reviews, Requests and Analytics tabs, a Reply button on a new review's push notification, widgets for Needs a Reply and Rating Glance, and reviews readable offline.Controllato 1 nov 2026FonteSìSì

Cosa si muove

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Esporta i tuoi dati da ReviewPro by Shiji e scarica il file. Viene letto nel tuo browser e mappato su Calisto.

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Moving from ReviewPro

Questions About Switching

Do Booking.com, Airbnb and Expedia reviews come in?

Yes. They arrive through Calisto Sync's channel manager with the stay dates and category ratings, in the same inbox as Google Business Profile, Facebook, Yelp and Tripadvisor, which sync every hour.

How do guest surveys work?

A survey is built as a form in Calisto Forms and answered on a public page, and the private feedback answers sit beside the reviews. Review requests can go out after a stay through an Automations rule.

What happens when a review shows a problem in the hotel?

Hand to Operations raises an Assure finding from the review, and an alert word matched when a review arrives can raise one automatically, so the issue is fixed where operations work.

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