Calisto Orderflow

SWITCH FROM OUTVIO

Outvio to Calisto Orderflow

Take in every order from every channel, move it stage by stage, catch what is late or stuck, pick, pack and ship from the right place, hand it to a carrier, a courier, a driver or the customer, and take returns back.

Funzione per funzione

Calisto Orderflow accanto a Outvio

  • 18 In entrambi
  • 8 Solo in Outvio
Calisto Orderflow accanto a Outvio, funzionalità per funzionalità
26 funzionalitàCalisto OrderflowOutvio
Orders
Multichannel Order ImportCalisto: every order from every channel lands in one queue: website checkout (with Sites), marketplaces and delivery platforms (with Sync), kiosks, client portals, phone entry, imports from a previous tool and an API intake.Controllato 30 ott 2026FonteSìSì
Routing
Automated Warehouse RoutingCalisto: each shipped line is ranked by location priority, oldest stock first, or nearest by road drive time, and offered to a location, which accepts, picks and packs; automatic routing offers the next location when one does not answer in time.Controllato 30 ott 2026FonteSìSì
Warehouse
Digital Picking ListsCalisto: Orderflow's Warehouse floor carries pick lists, a packing station, ship orders and the warehouses list.Controllato 30 ott 2026FonteSìSì
Order GroupingCalisto: orders in an order group are advanced together through batch fulfillment.Controllato 30 ott 2026FonteSìSì
Production ListsCalisto: an item set to be made for each order gets a production order per order line, and the line moves on when it is made (with Inventory).Controllato 30 ott 2026FonteSìSì
Shipping
Multi-Carrier Shipping with Your Own ContractsCalisto: every parcel carrier and on-demand courier is connected on the business's own account, on the carrier's published API.Controllato 30 ott 2026FonteSìSì
Pickup PointsCalisto: a pickup point or locker is set on the shipment by the carrier's own id.Controllato 30 ott 2026FonteSìSì
Real-Time Rate ComparisonCalisto: each connected carrier returns its rates on the business's own account, and checkout quotes offer every matching shipping rule's rate beside the carriers'.Controllato 30 ott 2026FonteSìSì
Checkout
Delivery Options at CheckoutCalisto: checkout quotes come from the business's shipping rules plus its carriers, and each rule carries its checkout rate and a free-over threshold.Controllato 30 ott 2026FonteSìSì
Tracking
Email, SMS and WhatsApp NotificationsCalisto: the customer is told when the order is placed, ready for pickup, out for delivery, delivered or cancelled, by email or text, each an Automations rule the business can change or turn off (with Automations); staff can also message the customer from the order on the business's Mail, SMS or WhatsApp line.Controllato 30 ott 2026FonteSìSì
Tracking PageCalisto: each order has a tracking page by link that needs no sign-in, is not indexed, and shows the courier's arrival on a live map.Controllato 30 ott 2026FonteSìSì
Exceptions
Automatic Issue DetectionCalisto: delivery exceptions are their own queue, beside the exceptions board for stalled, failed or flagged orders, and orders at risk of missing or past their deadline are announced.Controllato 30 ott 2026FonteSìSì
Returns
Return Merchandise AuthorizationCalisto: each return request is approved or denied on the approval engine, decided by whoever holds refund rights, then completed.Controllato 30 ott 2026FonteSìSì
Return PoliciesCalisto: return policies set a restocking fee of none, a flat amount or a percentage, and the policy shows on the product page.Controllato 30 ott 2026FonteSìSì
Refund ManagerCalisto: returned goods are restocked once, or not at all for damaged goods (with Inventory), and the refund is issued through Payments.Controllato 30 ott 2026FonteSìSì
Return NotificationsCalisto: the customer is told when a return is decided, by email or text (with Automations).Controllato 30 ott 2026FonteSìSì
Reporting
Real-Time Fulfillment DashboardCalisto: queue times, bottlenecks, capacity per order type and availability (orders Inventory cannot cover yet) show live, with cycle times per stage.Controllato 30 ott 2026FonteSìSì
Data ExportCalisto: performance reports, from cycle times per stage to channel mix, export as CSV.Controllato 30 ott 2026FonteSìSì
Gaps
Auto-Merge OrdersCombine unfulfilled orders from the same customer into one shipment.Controllato 30 ott 2026FonteNoSì
Packing Scan VerificationCheck each scanned product during packing to stop errors.Controllato 30 ott 2026FonteNoSì
Staff Efficiency MonitoringTrack each packer's productivity and errors and reassign work from it.Controllato 30 ott 2026FonteNoSì
Customs DocumentsGenerate customs documentation automatically for international shipments.Controllato 30 ott 2026FonteNoSì
Self-Service Returns PortalA branded portal in over 30 languages where customers start their own returns.Controllato 30 ott 2026FonteNoSì
Instant Exchanges and Store CreditLet customers swap for another size, color or variant, or take store credit instead of a refund.Controllato 30 ott 2026FonteNoSì
Branded Tracking Page on Your DomainA tracking page styled like the store, on its own domain, with promotions and social links.Controllato 30 ott 2026FonteNoSì
Order Edits from the Tracking PageLet customers edit or cancel their order from the tracking page.Controllato 30 ott 2026FonteNoSì

Cosa si muove

Portando i tuoi dati da Outvio

I tuoi dati vengono letti nel tuo browser e inviati al tuo account Calisto. Calisto non vede mai il tuo accesso per il vecchio sistema.

Da un file di esportazione

Esporta i tuoi dati da Outvio e scarica il file. Viene letto nel tuo browser e mappato su Calisto.

Qualsiasi foglio di calcolo che esporti da Outvio può essere mappato su Calisto, colonna per colonna.

Moving from Outvio

Questions about switching

How do my open orders come over from Outvio?

Orders from a previous tool come in as an import and land in the same queue as every new order. Website checkout, marketplaces and delivery platforms (through Sync), kiosks, client portals, phone entry and the API all feed that one queue, and each order moves line by line through its stages.

Do my carrier accounts carry over?

Yes. Parcel carriers connect with your own account on each carrier's published API, for rates, labels and live tracking: DHL Express, UPS, DPD, GLS, InPost and Packeta among them. A pickup point or locker is set on the shipment by the carrier's own id.

How are returns handled?

One return lifecycle covers every order and in-store sale: request, approve or deny, then complete. Goods are restocked once, or not at all for damaged goods, and the refund is issued through Payments. Marketplace returns arrive through Sync into the same lifecycle, and the decision goes back to the marketplace.

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