SWITCH FROM ENVIA.COM
Envia.com to Calisto Orderflow
Take in every order from every channel, move it stage by stage, catch what is late or stuck, pick, pack and ship from the right place, hand it to a carrier, a courier, a driver or the customer, and take returns back.
Funzione per funzione
Calisto Orderflow accanto a Envia.com
- 16 In entrambi
- 9 Solo in Envia.com
| 25 funzionalità | Calisto Orderflow | Envia.com |
|---|---|---|
| Orders | ||
| All Orders in One PlaceCalisto: every order from every channel lands in one queue: website checkout (with Sites), marketplaces and delivery platforms (with Sync), kiosks, client portals, phone entry, imports from a previous tool and an API intake.Controllato 30 ott 2026Fonte | Sì | Sì |
| Advanced Order FiltersCalisto: the orders list filters by what needs doing: to fulfill, late, or oversold today; Calisto search finds an order by reference, customer, email or short number.Controllato 30 ott 2026Fonte | Sì | Sì |
| Channels | ||
| Marketplace ConnectionsCalisto: marketplaces such as Amazon and Mercado Libre, and delivery platforms, connect through Sync and their orders land in Orderflow's queue; an order Sync could not hand over shows in Channel Issues (with Sync).Controllato 30 ott 2026Fonte | Sì | Sì |
| Warehouse | ||
| Picking ListsCalisto: Orderflow's Warehouse floor carries pick lists, a packing station, ship orders and the warehouses list.Controllato 30 ott 2026Fonte | Sì | Sì |
| Shipping | ||
| Weight and Order Value Shipping RulesCalisto: shipping rules are set by country, region, postal-code prefix, zone, weight and order value, and each rule carries its checkout rate and a free-over threshold.Controllato 30 ott 2026Fonte | Sì | Sì |
| Multi-Carrier NetworkCalisto: parcel carriers connect on each carrier's published API for rates, labels and live tracking, among them 99minutos, Loggi, Andreani, Chilexpress, DHL Express, FedEx and UPS.Controllato 30 ott 2026Fonte | Sì | Sì |
| Your Own Carrier AgreementsCalisto: every parcel carrier and on-demand courier is connected on the business's own account, on the carrier's published API.Controllato 30 ott 2026Fonte | Sì | Sì |
| Branch Pickup DeliveryCalisto: a pickup point or locker is set on the shipment by the carrier's own id.Controllato 30 ott 2026Fonte | Sì | Sì |
| Checkout | ||
| Live Rates at CheckoutCalisto: checkout quotes come from the business's shipping rules plus its carriers, and each rule carries its checkout rate and a free-over threshold.Controllato 30 ott 2026Fonte | Sì | Sì |
| Tracking | ||
| Package TrackingCalisto: live tracking from each connected carrier comes back on the order, and returns and shipments are found by tracking number in Calisto search.Controllato 30 ott 2026Fonte | Sì | Sì |
| Customer Tracking PageCalisto: each order has a tracking page by link that needs no sign-in, is not indexed, and shows the courier's arrival on a live map.Controllato 30 ott 2026Fonte | Sì | Sì |
| Email, SMS and WhatsApp NotificationsCalisto: the customer is told when the order is placed, ready for pickup, out for delivery, delivered or cancelled, by email or text, each an Automations rule the business can change or turn off (with Automations); staff can also message the customer from the order on the business's Mail, SMS or WhatsApp line.Controllato 30 ott 2026Fonte | Sì | Sì |
| Exceptions | ||
| Failed Delivery ReportsCalisto: delivery exceptions are their own queue, beside the exceptions board for stalled, failed or flagged orders, and orders at risk of missing or past their deadline are announced.Controllato 30 ott 2026Fonte | Sì | Sì |
| Reporting | ||
| Shipping DashboardCalisto: Performance shows cycle times per stage, SLA compliance, channel mix and partner performance, and reports export as CSV.Controllato 30 ott 2026Fonte | Sì | Sì |
| Returns | ||
| Returns from the ShipmentCalisto: a return is requested, approved or denied, and completed on one lifecycle for every order, with goods restocked once (with Inventory) and the refund issued through Payments.Controllato 30 ott 2026Fonte | Sì | Sì |
| Fulfillment | ||
| Outsourced FulfillmentCalisto: orders routed to a third-party logistics warehouse connected in Sync (byrd, Bigblue, Monta) are sent, taken or refused, shipped and tracked back on the order, and a cancellation is recalled (with Sync).Controllato 30 ott 2026Fonte | Sì | Sì |
| Gaps | ||
| Carrier Pickup SchedulingBook a carrier pickup at a home, business or warehouse with its date and time.Controllato 30 ott 2026Fonte | No | Sì |
| Split an Order into PackagesDivide one order into several packages, each quoted and sent with its own carrier.Controllato 30 ott 2026Fonte | No | Sì |
| Bulk Shipments from a SpreadsheetUpload a spreadsheet of shipments and get every label back in one batch, with an error report.Controllato 30 ott 2026Fonte | No | Sì |
| Label Formats per CarrierPrint labels as PDF, ZPL or PNG, with the size set per carrier.Controllato 30 ott 2026Fonte | No | Sì |
| Smart Package RecommendationUse AI to pick the most suitable package for each shipment from product dimensions.Controllato 30 ott 2026Fonte | No | Sì |
| Customs Data on ProductsKeep product codes, country of origin and customs details on each product for international shipments.Controllato 30 ott 2026Fonte | No | Sì |
| Cash on DeliveryShip with cash on delivery so the customer pays when the package arrives.Controllato 30 ott 2026Fonte | No | Sì |
| Shipping InsuranceAdd optional insurance coverage to a shipment.Controllato 30 ott 2026Fonte | No | Sì |
| Branded Tracking Page and EmailsBrand the tracking page and emails with logo, colors and images, and add related products or promotions.Controllato 30 ott 2026Fonte | No | Sì |
Cosa si muove
Portando i tuoi dati da Envia.com
I tuoi dati vengono letti nel tuo browser e inviati al tuo account Calisto. Calisto non vede mai il tuo accesso per il vecchio sistema.
Da un file di esportazione
Esporta i tuoi dati da Envia.com e scarica il file. Viene letto nel tuo browser e mappato su Calisto.
Qualsiasi foglio di calcolo che esporti da Envia.com può essere mappato su Calisto, colonna per colonna.
Moving from Envia.com
Questions about switching
How do my open orders come over from Envia.com?
Orders from a previous tool come in as an import and land in the same queue as every new order. Website checkout, marketplaces and delivery platforms (through Sync), kiosks, client portals, phone entry and the API all feed that one queue, and each order moves line by line through its stages.
Do my carrier accounts carry over?
Yes. Parcel carriers connect with your own account on each carrier's published API, for rates, labels and live tracking: 99minutos, Loggi, Andreani, Chilexpress, DHL Express, FedEx and UPS among them. Local couriers such as Cabify Logistics and Lalamove connect on your own account too.
How are returns handled?
One return lifecycle covers every order and in-store sale: request, approve or deny, then complete. Goods are restocked once, or not at all for damaged goods, and the refund is issued through Payments. Marketplace returns arrive through Sync into the same lifecycle, and the decision goes back to the marketplace.
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