Calisto Orderflow

SWITCH FROM SENDCLOUD

Sendcloud to Calisto Orderflow

Take in every order from every channel, move it stage by stage, catch what is late or stuck, pick, pack and ship from the right place, hand it to a carrier, a courier, a driver or the customer, and take returns back.

Bawat feature ay feature

Calisto Orderflow sa tabi ng Sendcloud

  • 19 Sa parehong
  • 7 Langit lamang sa Sendcloud
Calisto Orderflow sa tabi ng Sendcloud, feature by feature
26 featuresCalisto OrderflowSendcloud
Orders
Multichannel Order ImportCalisto: every order from every channel lands in one queue: website checkout (with Sites), marketplaces and delivery platforms (with Sync), kiosks, client portals, phone entry, imports from a previous tool and an API intake.Naintalanan noong Okt 30, 2026PinagmulanOoOo
Shipping
Multi-Carrier ConnectionsCalisto: parcel carriers connect on each carrier's published API for rates, labels and live tracking, among them DPD, GLS, InPost, Packeta, PostNL, Colissimo, Mondial Relay, DHL Express and UPS.Naintalanan noong Okt 30, 2026PinagmulanOoOo
Your Own Carrier ContractCalisto: every parcel carrier and on-demand courier is connected on the business's own account, on the carrier's published API.Naintalanan noong Okt 30, 2026PinagmulanOoOo
Shipping LabelsCalisto: a connected carrier makes the label on the business's own account, with the declared goods value and each party's tax number on the shipment.Naintalanan noong Okt 30, 2026PinagmulanOoOo
Checkout
Delivery Options at CheckoutCalisto: checkout quotes come from the business's shipping rules plus its carriers, and each rule carries its checkout rate and a free-over threshold.Naintalanan noong Okt 30, 2026PinagmulanOoOo
Service Point DeliveryCalisto: a pickup point or locker is set on the shipment by the carrier's own id.Naintalanan noong Okt 30, 2026PinagmulanOoOo
Same-Day DeliveryCalisto: local delivery goes to on-demand couriers on the business's own account (Stuart, Cabify Logistics, Lalamove, Kwik, Uber Direct), booked by a shipping rule on the best quote or by hand, and followed to the door with proof of delivery.Naintalanan noong Okt 30, 2026PinagmulanOoOo
Fulfillment
Picking ListsCalisto: Orderflow's Warehouse floor carries pick lists, a packing station, ship orders and the warehouses list.Naintalanan noong Okt 30, 2026PinagmulanOoOo
Bulk Order PickingCalisto: orders in an order group are advanced together through batch fulfillment.Naintalanan noong Okt 30, 2026PinagmulanOoOo
Tracking
Email, SMS and WhatsApp UpdatesCalisto: the customer is told when the order is placed, ready for pickup, out for delivery, delivered or cancelled, by email or text, each an Automations rule the business can change or turn off (with Automations); staff can also message the customer from the order on the business's Mail, SMS or WhatsApp line.Naintalanan noong Okt 30, 2026PinagmulanOoOo
Customer Tracking PageCalisto: each order has a tracking page by link that needs no sign-in, is not indexed, and shows the courier's arrival on a live map.Naintalanan noong Okt 30, 2026PinagmulanOoOo
Multi-Carrier TrackingCalisto: live tracking from each connected carrier comes back on the order, and returns and shipments are found by tracking number in Calisto search.Naintalanan noong Okt 30, 2026PinagmulanOoOo
Control Over Customer MessagesCalisto: each customer message is an Automations rule the business can change or turn off (with Automations).Naintalanan noong Okt 30, 2026PinagmulanOoOo
Returns
Multi-Channel ReturnsCalisto: one return lifecycle covers every order and in-store sale, and marketplace returns arrive through Sync into the same lifecycle, with the decision sent back to the marketplace (with Sync).Naintalanan noong Okt 30, 2026PinagmulanOoOo
Accept or Reject ReturnsCalisto: each return request is approved or denied on the approval engine, decided by whoever holds refund rights, then completed.Naintalanan noong Okt 30, 2026PinagmulanOoOo
Return Policy RulesCalisto: return policies set a restocking fee of none, a flat amount or a percentage, and the policy shows on the product page.Naintalanan noong Okt 30, 2026PinagmulanOoOo
Return Status UpdatesCalisto: the customer is told when a return is decided, by email or text (with Automations).Naintalanan noong Okt 30, 2026PinagmulanOoOo
Exceptions
Delivery Issue TrackingCalisto: delivery exceptions are their own queue, beside the exceptions board for stalled, failed or flagged orders, and orders at risk of missing or past their deadline are announced.Naintalanan noong Okt 30, 2026PinagmulanOoOo
Reporting
Carrier Performance InsightsCalisto: Performance reports partner performance beside cycle times per stage, SLA compliance and channel mix.Naintalanan noong Okt 30, 2026PinagmulanOoOo
Gaps
Self-Service Returns PortalA branded portal where customers create their own return labels within the rules the merchant sets.Naintalanan noong Okt 30, 2026PinagmulanHindiOo
Customs DocumentsGenerate customs documents automatically for international shipments and returns.Naintalanan noong Okt 30, 2026PinagmulanHindiOo
Branded Tracking Pages and MessagesTracking pages and messages in the store's logo, colors and tone, with promotions added.Naintalanan noong Okt 30, 2026PinagmulanHindiOo
Address Auto-FixCorrect address errors that would otherwise delay delivery.Naintalanan noong Okt 30, 2026PinagmulanHindiOo
Automatic Shipping InsuranceInsure high-value parcels automatically.Naintalanan noong Okt 30, 2026PinagmulanHindiOo
Carrier Claims AutomationDetect lost, damaged or late parcels, file the carrier claim and follow it up automatically.Naintalanan noong Okt 30, 2026PinagmulanHindiOo
Delivery Date PredictionPredict delays and arrival times from carrier and tracking history.Naintalanan noong Okt 30, 2026PinagmulanHindiOo

Ano ang gumagalaw

Pagdadala ng iyong data mula sa Sendcloud

Ang iyong data ay binabasa sa iyong sariling browser at ipinapadala sa iyong Calisto account. Hindi nakikita ng Calisto ang iyong login para sa lumang sistema.

Mula sa isang export file

I-export ang iyong data mula sa Sendcloud at ilagay ang file doon. Binabasa ito sa iyong browser at inihahambing sa Calisto.

Anuman ang spreadsheet na in-export mo mula sa Sendcloud ay maaaring i-map sa Calisto, column by column.

Moving from Sendcloud

Questions about switching

How do my open orders come over from Sendcloud?

Orders from a previous tool come in as an import and land in the same queue as every new order. Website checkout, marketplaces and delivery platforms (through Sync), kiosks, client portals, phone entry and the API all feed that one queue, and each order moves line by line through its stages.

Can I keep shipping through Sendcloud?

Yes. Sendcloud is one of the carriers Orderflow connects on the business's own account, beside direct carriers such as DPD, GLS, InPost, PostNL, Colissimo and Mondial Relay, each on its published API for rates, labels and live tracking.

How are returns handled?

One return lifecycle covers every order and in-store sale: request, approve or deny, then complete. Goods are restocked once, or not at all for damaged goods, and the refund is issued through Payments. Marketplace returns arrive through Sync into the same lifecycle, and the decision goes back to the marketplace.

Malaman pa

Lahat ng ginagawa ng Calisto dito

Ang mga pahina sa likod ng paghahambing: ang sektor, ang mga app, at ang mga gabay.