Calisto Orderflow

SWITCH FROM ENVIA.COM

Envia.com to Calisto Orderflow

Take in every order from every channel, move it stage by stage, catch what is late or stuck, pick, pack and ship from the right place, hand it to a carrier, a courier, a driver or the customer, and take returns back.

Funktion for funktion

Calisto Orderflow ved siden af Envia.com

  • 25 I begge
Calisto Orderflow ved siden af Envia.com, funktion for funktion
25 funktionerCalisto OrderflowEnvia.com
Orders
All Orders in One PlaceCalisto: every order from every channel lands in one queue: website checkout (with Sites), marketplaces and delivery platforms (with Sync), kiosks, client portals, phone entry, imports from a previous tool and an API intake.Kontrolleret 30. okt. 2026KildeJaJa
Advanced Order FiltersCalisto: the orders list filters by what needs doing: to fulfill, late, or oversold today; Calisto search finds an order by reference, customer, email or short number.Kontrolleret 30. okt. 2026KildeJaJa
Channels
Marketplace ConnectionsCalisto: marketplaces such as Amazon and Mercado Libre, and delivery platforms, connect through Sync and their orders land in Orderflow's queue; an order Sync could not hand over shows in Channel Issues (with Sync).Kontrolleret 30. okt. 2026KildeJaJa
Warehouse
Picking ListsCalisto: Orderflow's Warehouse floor carries pick lists, a packing station, ship orders and the warehouses list.Kontrolleret 30. okt. 2026KildeJaJa
Shipping
Weight and Order Value Shipping RulesCalisto: shipping rules are set by country, region, postal-code prefix, zone, weight and order value, and each rule carries its checkout rate and a free-over threshold.Kontrolleret 30. okt. 2026KildeJaJa
Multi-Carrier NetworkCalisto: parcel carriers connect on each carrier's published API for rates, labels and live tracking, among them 99minutos, Loggi, Andreani, Chilexpress, DHL Express, FedEx and UPS.Kontrolleret 30. okt. 2026KildeJaJa
Your Own Carrier AgreementsCalisto: every parcel carrier and on-demand courier is connected on the business's own account, on the carrier's published API.Kontrolleret 30. okt. 2026KildeJaJa
Branch Pickup DeliveryCalisto: a pickup point or locker is set on the shipment by the carrier's own id.Kontrolleret 30. okt. 2026KildeJaJa
Carrier Pickups BookedCalisto: Book a carrier to collect every labeled parcel waiting for it, with the day, the time window and who the driver asks for, through the carrier's own pickup API on your account; the confirmation is kept on each parcel.Kontrolleret 30. okt. 2026KildeJaJa
Split an Order into PackagesCalisto: An order splits into several packages, each carrying its own lines or part of a line, with its own carrier, parcel, customs and label.Kontrolleret 30. okt. 2026KildeJaJa
Orders from a Spreadsheet, Labels in BulkCalisto: Import a spreadsheet of orders with their addresses (rows with one order reference become one order), then buy the labels for every selected order at once; an order that cannot ship says why and the others still go.Kontrolleret 30. okt. 2026KildeJaJa
Label Format per CarrierCalisto: Each connected carrier prints its labels in its own format, PDF, ZPL for a thermal printer, or PNG, set on its connection, before your business-wide format; a person buying a label can still choose.Kontrolleret 30. okt. 2026KildeJaJa
Box Chosen for Each ShipmentCalisto: Each parcel is packed in the smallest of your shipping boxes its goods fit, by their size, volume and weight, at checkout and when the label is bought (with Inventory, where your boxes are stock).Kontrolleret 30. okt. 2026KildeJaJa
Customs Data on ProductsCalisto: Each product keeps its customs tariff code and country of origin in its Shipping section, and every international label declares them.Kontrolleret 30. okt. 2026KildeJaJa
Insurance on Any ParcelCalisto: Any parcel can be insured with its carrier at the goods' declared value when its label is bought, and parcels above your threshold are insured by themselves.Kontrolleret 30. okt. 2026KildeJaJa
Checkout
Live Rates at CheckoutCalisto: checkout quotes come from the business's shipping rules plus its carriers, and each rule carries its checkout rate and a free-over threshold.Kontrolleret 30. okt. 2026KildeJaJa
Cash on DeliveryCalisto: Shoppers on your website may pay in cash when the order arrives, where you take cash; the carrier collects it on the parcel's label (DHL Express, FedEx, GLS, EasyPost) or your own driver does, and the order's check stays open until the money comes back (with Payments and Sites).Kontrolleret 30. okt. 2026KildeJaJa
Tracking
Package TrackingCalisto: live tracking from each connected carrier comes back on the order, and returns and shipments are found by tracking number in Calisto search.Kontrolleret 30. okt. 2026KildeJaJa
Customer Tracking PageCalisto: each order has a tracking page by link that needs no sign-in, is not indexed, and shows the courier's arrival on a live map.Kontrolleret 30. okt. 2026KildeJaJa
Email, SMS and WhatsApp NotificationsCalisto: the customer is told when the order is placed, ready for pickup, out for delivery, delivered or cancelled, by email or text, each an Automations rule the business can change or turn off (with Automations); staff can also message the customer from the order on the business's Mail, SMS or WhatsApp line.Kontrolleret 30. okt. 2026KildeJaJa
Tracking Page and Emails in Your BrandCalisto: The order's status page sits on your own website in its design, and the customer's emails carry your brand and link there (with Sites).Kontrolleret 30. okt. 2026KildeJaJa
Exceptions
Failed Delivery ReportsCalisto: delivery exceptions are their own queue, beside the exceptions board for stalled, failed or flagged orders, and orders at risk of missing or past their deadline are announced.Kontrolleret 30. okt. 2026KildeJaJa
Reporting
Shipping DashboardCalisto: Performance shows cycle times per stage, SLA compliance, channel mix and partner performance, and reports export as CSV.Kontrolleret 30. okt. 2026KildeJaJa
Returns
Returns from the ShipmentCalisto: a return is requested, approved or denied, and completed on one lifecycle for every order, with goods restocked once (with Inventory) and the refund issued through Payments.Kontrolleret 30. okt. 2026KildeJaJa
Fulfillment
Outsourced FulfillmentCalisto: orders routed to a third-party logistics warehouse connected in Sync (byrd, Bigblue, Monta) are sent, taken or refused, shipped and tracked back on the order, and a cancellation is recalled (with Sync).Kontrolleret 30. okt. 2026KildeJaJa

Hvad der bevæger sig

Flyt dine data fra Envia.com

Dine data læses i din egen browser og sendes til din Calisto-konto. Calisto ser aldrig dit login for det gamle system.

Fra en eksportfil

Eksporter dine data fra Envia.com og drop filen ind. Den læses i din browser og kortlægges på Calisto.

Enhver regneark, du eksporterer fra Envia.com, kan kortlægges på Calisto, kolonne for kolonne.

Moving from Envia.com

Questions about switching

How do my open orders come over from Envia.com?

Orders from a previous tool come in as an import and land in the same queue as every new order. Website checkout, marketplaces and delivery platforms (through Sync), kiosks, client portals, phone entry and the API all feed that one queue, and each order moves line by line through its stages.

Do my carrier accounts carry over?

Yes. Parcel carriers connect with your own account on each carrier's published API, for rates, labels and live tracking: 99minutos, Loggi, Andreani, Chilexpress, DHL Express, FedEx and UPS among them. Local couriers such as Cabify Logistics and Lalamove connect on your own account too.

How are returns handled?

One return lifecycle covers every order and in-store sale: request, approve or deny, then complete. Goods are restocked once, or not at all for damaged goods, and the refund is issued through Payments. Marketplace returns arrive through Sync into the same lifecycle, and the decision goes back to the marketplace.

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