Calisto Desk

SWITCH FROM SQUARESPACE

Squarespace to Calisto Desk

Desk runs tickets, requests, claims, service levels, a knowledge base and a help center for each business, with Calisto Threads for the team’s conversations and Calisto Dial for its calls, each sold on its own.

  • Mga Online Retailers

Bawat feature ay feature

Calisto Desk sa tabi ng Squarespace Commerce

  • 6 Sa parehong
Calisto Desk sa tabi ng Squarespace Commerce, feature by feature
6 featuresCalisto DeskSquarespace Commerce
Intake
Contact FormsCalisto: the help center’s Submit a Request is one of the business’s Forms forms, and its Create a Ticket action writes the ticket.Naintalanan noong Nob 7, 2026PinagmulanOoOo
Form Submissions Kept for Follow-UpCalisto: each submission becomes a ticket on the queue, on its response targets, with the person who sent it as the requester.Naintalanan noong Nob 7, 2026PinagmulanOoOo
Tickets
Contacts With Notes and TagsCalisto: internal notes and tags on each ticket, and the requester opens in Contacts.Naintalanan noong Nob 7, 2026PinagmulanOoOo
Customer Profile With Order HistoryCalisto: the customer’s purchases, bookings, balances and related tickets beside the ticket.Naintalanan noong Nob 7, 2026PinagmulanOoOo
Knowledge
FAQ PagesCalisto: a knowledge base by category and a help center for each business, searchable, in its brand and on its own domain.Naintalanan noong Nob 7, 2026PinagmulanOoOo
Mobile
Alerts in the Mobile AppCalisto: Desk’s pushes carry Assign to Me, Reply, Approve, Decline and Call, and its widgets show the queue and what is breaching.Naintalanan noong Nob 7, 2026PinagmulanOoOo

Ano ang gumagalaw

Pagdadala ng iyong data mula sa Squarespace Commerce

Ang iyong data ay binabasa sa iyong sariling browser at ipinapadala sa iyong Calisto account. Hindi nakikita ng Calisto ang iyong login para sa lumang sistema.

Mula sa isang export file

I-export ang iyong data mula sa Squarespace Commerce at ilagay ang file doon. Binabasa ito sa iyong browser at inihahambing sa Calisto.

Anuman ang spreadsheet na in-export mo mula sa Squarespace Commerce ay maaaring i-map sa Calisto, column by column.

Moving from Squarespace

Questions about switching

Where do form submissions go?

A Forms form with the Create a Ticket action puts each submission on Desk’s queue as a ticket, on its response targets, so it is answered from one place.

Can customers find answers on their own?

Each business has a help center with its articles by category, searchable, on its own domain if you connect one, and Was This Helpful? under every article.

Can I answer from my phone?

Desk installs with Home, Tickets, Threads and Dial tabs, and a notification carries Assign to Me and Reply.

Malaman pa

Lahat ng ginagawa ng Calisto dito

Ang mga pahina sa likod ng paghahambing: ang sektor, ang mga app, at ang mga gabay.