SWITCH FROM REVIEWPRO
ReviewPro to Calisto Reputation
Every review site in one inbox, each reply published where the review was left, review requests that never gate a review, and each place's Google profile kept right.
- Hotels & Resorts
Bawat feature ay feature
Calisto Reputation sa tabi ng ReviewPro by Shiji
- 14 Sa parehong
- 6 Langit lamang sa ReviewPro by Shiji
| 20 feature | Calisto Reputation | ReviewPro by Shiji |
|---|---|---|
| Reviews | ||
| Reviews From Google, Tripadvisor and the OTAsCalisto: every review from every connected site lands in one inbox, newest first; Google Business Profile, Facebook, Yelp and Tripadvisor sync hourly, and Booking.com, Airbnb and Expedia reviews arrive through the channel manager with stay dates and category ratings (with Sync).Naintalanan noong Nob 1, 2026Pinagmulan | Oo | Oo |
| Feedback Tied to Guest ProfilesCalisto: each review's page shows the guest's possible match from the customer book, the reply, who answered and whether it is live on the site.Naintalanan noong Nob 1, 2026Pinagmulan | Oo | Oo |
| Insights | ||
| Sentiment AnalysisCalisto: every review is classified for sentiment and themes as it arrives, and Analytics shows the sentiment trend and each theme's trend.Naintalanan noong Nob 1, 2026Pinagmulan | Oo | Oo |
| One Score Across Review SitesCalisto: Analytics gives one average rating over every connected review site, and the same figure per site and per place.Naintalanan noong Nob 1, 2026Pinagmulan | Oo | Oo |
| Comparison Between Group PropertiesCalisto: the scoreboard ranks every place on rating, volume, response rate and hours to reply.Naintalanan noong Nob 1, 2026Pinagmulan | Oo | Oo |
| Response Rate and Response Time ReportsCalisto: Analytics shows average rating, volume, response rate and hours to reply, by star, over time and by review site.Naintalanan noong Nob 1, 2026Pinagmulan | Oo | Oo |
| Customizable DashboardsCalisto: saved report dashboards are exported or emailed on a schedule (with Reports and Automations).Naintalanan noong Nob 1, 2026Pinagmulan | Oo | Oo |
| Filters by Room, Trip Type and Traveler TypeReviews and reports are filtered by room, source, trip type and traveler type, and survey results by room number, room type, stay length, corporate client and loyalty level.Naintalanan noong Nob 1, 2026Pinagmulan | Hindi | Oo |
| Competitors | ||
| Competitor BenchmarkingCalisto: competitors' ratings are measured daily from Google, entered by hand for other sites, and set beside each place's own.Naintalanan noong Nob 1, 2026Pinagmulan | Oo | Oo |
| Competitors' Guest Feedback in DetailDirect competitors' guest feedback is read in detail, with their response rate and NPS compared and more than 700 hospitality concepts drilled into.Naintalanan noong Nob 1, 2026Pinagmulan | Hindi | Oo |
| Feedback | ||
| Guest SurveysCalisto: surveys are built as forms and answered on a public page, and the private feedback answers are read beside the reviews (with Forms).Naintalanan noong Nob 1, 2026Pinagmulan | Oo | Oo |
| Public Review Prompts in Feedback RequestsCalisto: a campaign's feedback line offers a customer below it private feedback first while the public review link stays shown, so no review is gated.Naintalanan noong Nob 1, 2026Pinagmulan | Oo | Oo |
| Survey Delivery by WhatsAppGuest surveys are delivered by WhatsApp as well as by email and SMS.Naintalanan noong Nob 1, 2026Pinagmulan | Hindi | Oo |
| Survey Goals by DepartmentSurvey goals are set for each department, from the front desk to housekeeping.Naintalanan noong Nob 1, 2026Pinagmulan | Hindi | Oo |
| Replies | ||
| AI Response DraftsCalisto: an AI reply is drafted in the review's own language, and nothing is saved until a person saves it.Naintalanan noong Nob 1, 2026Pinagmulan | Oo | Oo |
| Staff Review Before PublishingCalisto: replies written by team members can wait for an owner's or admin's approval, following the business's approval routing, before they go live.Naintalanan noong Nob 1, 2026Pinagmulan | Oo | Oo |
| Bulk AI ResponsesUp to 20 AI responses are generated at once for review and editing.Naintalanan noong Nob 1, 2026Pinagmulan | Hindi | Oo |
| AI Responses That Use the Property's DetailsAI responses draw on Property Insights so each reply reflects the hotel's own features and brand identity.Naintalanan noong Nob 1, 2026Pinagmulan | Hindi | Oo |
| Operations | ||
| Cases Created From ReviewsCalisto: Hand to Operations raises an Assure finding from a review, and an alert word matched when a review arrives can raise one automatically (with Assure).Naintalanan noong Nob 1, 2026Pinagmulan | Oo | Oo |
| Mobile | ||
| Mobile AppCalisto: the phone app has Home, Reviews, Requests and Analytics tabs, a Reply button on a new review's push notification, widgets for Needs a Reply and Rating Glance, and reviews readable offline.Naintalanan noong Nob 1, 2026Pinagmulan | Oo | Oo |
Ano ang gumagalaw
Pagdadala ng iyong data mula sa ReviewPro by Shiji
Ang iyong data ay binabasa sa iyong sariling browser at ipinapadala sa iyong Calisto account. Hindi nakikita ng Calisto ang iyong login para sa lumang sistema.
Mula sa isang export file
I-export ang iyong data mula sa ReviewPro by Shiji at ilagay ang file doon. Binabasa ito sa iyong browser at inihahambing sa Calisto.
Anuman ang spreadsheet na in-export mo mula sa ReviewPro by Shiji ay maaaring i-map sa Calisto, column by column.
Moving from ReviewPro
Questions About Switching
Do Booking.com, Airbnb and Expedia reviews come in?
Yes. They arrive through Calisto Sync's channel manager with the stay dates and category ratings, in the same inbox as Google Business Profile, Facebook, Yelp and Tripadvisor, which sync every hour.
How do guest surveys work?
A survey is built as a form in Calisto Forms and answered on a public page, and the private feedback answers sit beside the reviews. Review requests can go out after a stay through an Automations rule.
What happens when a review shows a problem in the hotel?
Hand to Operations raises an Assure finding from the review, and an alert word matched when a review arrives can raise one automatically, so the issue is fixed where operations work.
Malaman pa
Lahat ng ginagawa ng Calisto dito
Ang mga pahina sa likod ng paghahambing: ang sektor, ang mga app, at ang mga gabay.
- Pag-aari at PagpapahingaCalisto para sa Hotels & Resorts
Ang Calisto Pro ay nagtatanggal ng friksyon sa pamamagitan ng pagpapanatili ng iyong front desk, housekeeping, dining, at maintenance sa buong synchronization, upang ang lahat ng iyong mga bisita ay makaranas ng walang sakuna na serbisyo.
Open - Hotels & ResortsReserba at Kinikita
Dalawampu't tatlong daan ng pagkuha sa isang queue, isang rate na tinanggap sa 9am live sa dalawang daang channel bago ang 9:01, at isang walk-in sa itaas sa loob ng dalawang minuto.
Open - Hotels & ResortsFront Desk, Calendar & Rates
Today’s arrivals and the tape chart, rate plans and night rules on one grid, and a switch for what each channel sells.
Open - Hotels & ResortsMga Benta at Billing sa Grupo
Ang matagumpay na deal ang lumilikha ng bloke ng kwarto, ng rate, at ng mga termino ng billing, at ang night audit ay nagtatapos sa mga exception imbes sa bawat linya.
Open - Hotels & ResortsMarketing, Mga Pagsusuri at Loyalty
Ang Checkout ang nagtutukoy sa pagsusuri, sa mga punto, at sa pagbabalik, hindi sa isang araw na ilagay ng iba sa kalendaryo.
Open - PresyoPricing para sa Hotels & ResortsOpen
- AppCalisto Stays
Mga hotel, maikling paghahatid, mga luxury villa at mga serviced apartments: isang calendar at ang mga channel nito, ang front desk o self check-in, mga rate, housekeeping, mensahe sa bisita, isang folio, mga estado ng may-ari at ang portal ng may-ari.
Open - AppCalisto Reputation
Pangangasiwa ng mga review sa Google, Yelp, at TripAdvisor gamit ang mga template ng sagot at automation.
Open